NSDL e-Governance Infrastructure Complaints & Reviews

Address: Thane, Maharashtra, 421302

My name is dixitkumar nathmal jain and and my atal pension yojna pran number is[protected] with the punjab national bank im regularly paying my contribution in apy.
But whenever i tried to check my detail of contributionits shows a problem that ur pran not found in database so i can't set my ipin
So pls solved my this problem

Pran no..[protected]
Email id... [protected]@gmail.com
Mobile...[protected]

Nov 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 22, 2017

Updated by Dixit N Shah Pls also update my mobile number and email id i. Ur records
Mobile no. [protected]
Email id...[protected]@gmail.com

Verified Support

Sep 25, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Cosnumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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K

katal

from Faridkot, Punjab

Sep 22, 2017

Dear sir/madam pls resend my pan card, detail below:
Name- kamla devi
Coupan no.-U[protected]
Add-New colony pull no.7, Near vishal hotel p.o-sujanpur, city- pathankot. Punjab pin-145023
mob-[protected]

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Address: Kolhapur, Maharashtra, 416103

Website: [email protected]

Dear sir/madam,
i requested u, plz resend my pancard at following add.
acknowledge no.[protected]
pan no. BMLPJ6486M
Add. MIRASO HUSEN JAMADAR
Near Gandhi chouk Hasur
A/p- Hasur tal-shirol Dist-Kolhapur PIN code416103
MOB:[protected]
Plz, do needful as earlist as possible. I'ts very urgent please deliver to shirol so please do needful Any uris please call me at any time

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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V

vidhya charan

from Gwalior, Madhya Pradesh

Sep 25, 2017

Sir,
my name is vidhya charan sharma i am madhya pradesh police govt. empoyee constable, i applied for new pension scheme PRAN CARD from GWALIOR MADHYA PRADESH IN 7 years ago, and money is also monthly deduction from my salary but i have not receive PRAN KIT and no other t-pin or i-pin,
please help for getting PRAN KIT

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K

kpbasu143

from Balurghat, West Bengal

Sep 25, 2017

I am unable to login NPS website after submit eSigned NPS on 19Sep, 2017. When try to reset IPIN it is showing " PRAN not have in database". PRAN number is[protected]. Please help me for this.

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Address: 493890

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name himanchal yadav
Pran no.[protected]
Email id [protected]@gmail.com

Nov 13, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Himanchal,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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I want to check status it shows iit is very sad thing because few days ago i have submitted application but till now i have not received any resolution of my problem, now again i am posting this complaint please take it seriously
My pan acknowledge number is n-[protected], applied from kashmir 3, 4 months ago.. But still didn't receive... Whenever i check status it shows
"your application is under process at ndsl, you may contact...48/49... What ia the problem, i face lot of problems without pan card, before 3, 4 months i have applied but still i am waiting for that, and big problem is that i can't track it it shows your pan is under process, it only takes 45 days but 3 months gone still i am waiting for my pan card, please take it seriously i will be thank full to you, waiting for your positive responses. Thank you

Oct 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: Saharanpur, Uttar Pradesh, 247001

Hi this is rajkumar bhatnagar
Token no.[protected]
Email [protected]@gmail.com
Ph. No. [protected]
Date of birth[protected]
Date of apply 16-9-17

Sir actually i was placing order for company pan card but when i pay amount through my hdfc credit card amount has been deducted but order did, nt place so please give my money of rs 113 back in my aacount, pan card apply from email id [protected]@gmail.com, ph. No. [protected], i have also attached screenshot of emal from hdfc clarification of payment to nsdl the transction is made from credt card no. 545964xxxxxx4414 (Rajkumar bhatnagar) u can contact me on [protected] or [protected]

I hope u refund my money back into my account of rs 113

+2 photos

Oct 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

Verified Support

Sep 25, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 22, 2017

Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on September 19, 2017. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Address: 421302

My name is dixitkumar nathmal jain

My pran number is...[protected]

Email id.. [protected]@gmail.com

Mobile number [protected]
Its seco d time when i tried to resett my ipin its shows same problem that pran not found in database and also can't update my mobile no. And email id in ur records so please solve my this problem as soon as possible
Thank you

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 30, 2017

Updated by Dixit N Shah Solve my ipin resett problem
Pran Database not found
Update mobile no [protected] and email id
[protected]@gmail.com

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Address: 110037

Website: Na

Dear sir,
I have applied for signature update on pan card in the name of sudhir pratap singh which dispatched my address in september 2017. I couldn’t receive the pan card because of incorrect address was mentioned as confirmation of local post man. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name:
Sudhir pratap singh
Address h. N. 739, 3rd floor in front of khandelwal tutors near mother dairy point street no 10 kapasheda new delhi 110037
Mobile [protected]

Nov 2, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

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I

Izhar Ansari

from Jamshedpur, Jharkhand

Sep 20, 2017

Sir,
i'm manish kumar . acknowledgement no.is- [protected].sir issue my pan card but not give me.when i check the acknowledgement no. found the pan card return back nsdl office. so, please send the pan card requestly.
thanks with regard
manish kumar
[protected]

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Same issue..

I had applied for pan using online facility on 19/09/2017, acknowledgment number : [protected]

Sir,

I had applied for pan using online facility on 19/09/2017, acknowledgment number : [protected] and i have done the procedure of adhaar card verification and on completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"sorry, no record found"

Please check my application... And reply what i need to do..

Acknowledgment number : [protected]
Name : ripan hasitkumar shah

Thanks
Ripan shah.

Oct 4, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: 530027

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. While i'm trying to log in, i am getting an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my password to my mobile no. Or email id.

Name: prasad k
Pran:[protected]
Mobile no.[protected]
Email id: prasad. [protected]@gmail.com

Thanking you

Sep 19, 2017

Complaint marked as Resolved

resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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G

Ghanshyam Kushwaha

from Nagram, Uttar Pradesh

Sep 20, 2017

Sir,
I have successfully applied for Pan card through NSDL e-governance. But my full address is incorrect even i have submitted proof as e-kyc.
Therefore I request you to please take an action for the mistake of NSDL e-governance.
My Pan CARD no is-DTPPD4354D
Thanking You.

apy - pran not found in database - Comment #2856820 - Image #0

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H

Hitkar

from Rajkot, Gujarat

Sep 20, 2017

I haven't receivered my pan card till now
Contacted blu dart and they said the card has been returned to nsdl
Acknowledment number- [protected]
Name- jitender kaur
PAN- FXNPK5975F

apy - pran not found in database - Comment #2856856 - Image #0

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Address: Kollam, Kerala

Dear Sir
I have applied pancard on 22/06/2017. I check my pancard details using my application through the website utitsl. Then i know my pancard is allotted but not received yet. I want to know if the pancard is send or not. Please do the needful. My pancard details is as follows. Please check it. I hope you will reply for my message.

Pancard Details

Application Number : UN[protected]

Pancard No : CJAPA5646K

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Dear sir/madam,

I have applied for change in pan card on 18th sept 2017 through e-kyc (Paperless) mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check if there is issue with my application

Thank you in advance
Dhavalkumar

Oct 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is under verification with operations team.

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R

Ripun Bishoyi

from Darjiling, West Bengal

Sep 20, 2017

I have applied a pan card at online.and sent the application to pune.but the application was invalid.so i therefore request you to refound my money
ack. No. N-[protected]
Name-RIPUNBISHOYI
Mob-[protected]
[protected]@gmail.com

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N

nks25

from Sadat, Uttar Pradesh

Sep 20, 2017

Myself Naveen Kumar Sharma. I have submitted my application for correction in the name of my PAN card . my acknowledgement number is [protected]. I have not received my correct PAN card till now. Please do needful

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Address: Bangalore, Karnataka

Website: nsdl.com

I have applied for change in pan card on 17th september 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

Now if i chenk status its saying no record found

So kindly update the status on this

Regards
Vinay
[protected]

Oct 5, 2017

Complaint marked as Resolved

They updated in portal after 24 hours

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application has been processed and sent to ITD for allotment of PAN.

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A

amit157

from Bengaluru, Karnataka

Sep 20, 2017

I registered in the nps account from internet sbi banking and got the pran no:[protected] by sms, but am unable a to login to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: Amit Kumarl
Email: [protected]@gmail.com

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Y

yash bhojak

from Bengaluru, Karnataka

Sep 20, 2017

My acknowledge no. N-[protected] and name on the card is Yash Bhojak. my PAN NUMBER IS DFJPB9376D AND PAN card returned from my address i request you to please resend pan card to my address.

Thank you.

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Dear sir/madam,
I have a query regarding my pan card, i had some changes and had applied online,

The first query with no [protected] (Its 4 months)

And second one n [protected] (Around a month)

Yet the pan card has not been updated, i have send the documents as well as have made the changes through aadhar but this process is taking forever.

May i please know when can i get my new pan card.

Hope i will get a reply,

Best regard,

Simant vijai

+2 photos

Nov 2, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: Madhubani, Bihar, 847229

Sir, earlier i have worked for ministry of labour and employment at asansol and that time i have given the mobile no. [protected] and email id [protected]@gmail.com. I have an nsdl account bearing number bearing no[protected] now i am working for income tax department in bangalore and i want to change my mobile number from [protected] to [protected] and email id from [protected]@gmail.com to [protected]@gmail.com.
I could not change this online because i lost my phone number and password of email. Id so kindly rectify this at the earliest.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: 147001

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I tried the pan application on 10/09/2017 (Name - smt. Sonia, aadhar card no.[protected] through the nsdl website and selected the e-sign aadhar verification process.

Everything went right & sms recieved (Payment successful from hdfc credit card ending *3076 on 10/09/2017 at 23:19:06 to nsdlpan).

After payment while asking for e-kyc verification, even with the otp submission, system status is "your request cannot be processed, please try after some time"

Tried to reach nsdl through official contact center, but no response.
Please the futher steps or advise for the payment refund made...

From - manish deora, husband of smt. Sonia
Mb. No.[protected]
Email id - [protected]@gmail.com

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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M

Mukesh BagriA

from Noida, Uttar Pradesh

Sep 19, 2017

NSDL E-Governance Infrastructure — pan card not delivered to me ..

I am submit a pan application vide acknowledgment no. [protected]. The pan card issued but not delivered so please send again it to me.

your request cannot be processed, please try after some time (message shown but amount not refund) - Comment #2855662 - Image #0

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Address: Cuttack, Odisha

I applied for online pan card on 17/09/17. My token number for the application is [protected]. After filling in the details and making the payment of rs. 118 through debit card. I received an error stating ' your previous payment request has been cancelled. Your money will be refunded back. Kindly make another fresh payment. Then i tray 3 times and money will be deducted 3times of rs. 118 through debit card from my bank account but i have not got my money.

Nov 5, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]

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Address: Bokaro, Jharkhand, 827004

Sir/ma'am
I haven't received my pan card and am writing this complaint to kindly re-dispatch it to the same address asap. The details are mentioned below:

Pan details
Pan number - bmfpj0258r
Acknowledgement number - [protected]
Dob: 12/04/1996
Name - riswin tom jose
Please kindly look into this matter and send the pand asap as i have to send a copy of it for official purposes.
Thanking you,
Yours sincerely,
Riswin tom jose
(Indian)

Nov 6, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: New Delhi, Delhi, 110096

Website: NA

Dear NSDl, As my firm pan card is pending since long kindly confirm when will i able to get the same from you guys.

PFB the details of status

Acknowledgment Number : [protected]
Name : A2A FASHION
Category : Firm
Status :
PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.

Permanent Account Number (PAN) : ABJFA3930F

Oct 22, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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S

SHARMA COMMUNICATION

from Hojai, Assam

Sep 18, 2017

Sir this site payment first and last ekyc so please
first ekyc and last payment revived . payment deduct but not refund .
loss all india people so first and last ekyc 2 time .
thank you.

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M

Maasalig

from Aligarh, Uttar Pradesh

Sep 18, 2017

Sir, I have applied for PAN Card and payment made but I am not able to e-sign my aadhar whereas i recieved otp many times in my mobile but when I submit it, it is not processed
Tocken No. [protected]
Despite submission of my otp I am not able to e-sign please Help

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Hi,

My PAN card status is showing "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/28433343 where the application was submitted by you" I don't know what to do cause its been around 2 month that I am seeing this notice. My Pan Card Acknowledgment number is [protected].

Kindly, lemme know the status for my PAN Card.

Thanks.

+1 photos

Oct 26, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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V

Vp@@@

from Kaithal, Haryana

Sep 18, 2017

Dear sir
I have paid for pan card correction form many time but transaction not completed and money deducted from bank so please sir refund these transaction.
1. JSBI[protected]IGACALEOK4
2. JSBI[protected]IGACALFEL9
3. JSBI[protected]IGACAPGJP3
Please refund these transactions thank you

don't have any clue about my pan card after 2 month - Comment #2853675 - Image #0

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S

shivani95

from Ahmedabad, Gujarat

Sep 18, 2017

Respected sir,

My pan card was undelivered because at that time period i
was out of station was unavaiable to receive that so please kindly resend me my pan card as its really urgent for me n my acknowledgement no is mention below

Acknowledgment no.B903Z0915621

THANKING YOU
RAMCHANDRA MEGHANI
mob. [protected]

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P

Pameladasapril

from Bengaluru, Karnataka

Sep 18, 2017

Hi,
I am trying many times to get past the OTP verification for my online PAN application. I always get the message "Your Request cannot be Processed.Please try after some time"
My money has been deducted as well. How do I go about getting the PAN.
Regards,
Pamela Das

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G

Gaurav Taksale

from Mumbai, Maharashtra

Sep 18, 2017

Dear concern,

Kindly Re-dispatch pan card on below address as it was dispatched to different
address. previously it was delivered to wroung address.
Name is :Neelima Kishor Taksale
ACK NO:[protected]
PAN NO: AJBPT1044R
Contact NO:[protected]

21, Tarte Niwas, Gaurav Mess,
Shivjoyti colony, CIDCO N-6,
Aurangabad-431003.

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P

pvkengg

from Mumbai, Maharashtra

Sep 18, 2017

We have made application for PAN on 20thjuly2017 vide s.no. N [protected]. WE have been allotted PAN no. AAUFP6856H. so far PAN card not received. PL send urgently...Atlest send soft copy on our Email ID [protected]@gmail.com. we are unable to make application for GST in absence of PAN CARD

call [protected]

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Address: Wardha, Maharashtra, 442001

I applied for the new pan card SONAM DURYODHAN FANDE but Yet not delivered to my address. but Via tracking of Speed post details its shown delivered to post office of wardha of Dahigaon Gawande B.O, but not received to me.
NSDL acknowldegement No: [protected] & Speed post air way bill no: EA[protected]IN

pls resolve my issue

+3 photos

Oct 22, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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I

indraame1

Sep 18, 2017

Yesterday I have applied for PAN correction with eKYC/eSign. Today I checked the status, but it says "Sorry, No record found".
My Acknowledgement Number : N- [protected].
Please resolve my problem
My email is: [protected]@gmail.com

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