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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 30, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 181

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P
Parbhat Goel
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to unlock my account and reset password

Address:Bathinda, Punjab, 151001
Website:www.cousmercomplaints.in

Sir,
I am parbhat goel my pran card no.[protected]. I forgot my passward then i entered five times wrong passward, so my account has been locked. So please send me new passward & unlock my account or reply me how can i unlock my account. My e-mail id is [protected]@gmail.com

Thanking you,

Yours faithfully,
Parbhat goel
Pran card no.[protected]
E-mail id [protected]@gmail.com...
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K
kapil_gahlawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new pan card redispatch request

Address:Rohtak, Haryana

Hello team,
I applied for my sister's new pan card but it returned undelivered. Here are the details about pan card:
Acknowledgement number : [protected]

Address might be bit short but it was same as that of aadhar card and aadhar card was delivered successfully. As i applied through aadhar card, i could not add more details.

Here is the detailed address:

Savinder w/o pradeep...
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R
raw.agent8
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nsdl plz redispatch my pan

Address:Ghaziabad, Uttar Pradesh, 201010

My acknowledgement no. is N-[protected]
My pan no. is -IASPS7269M
Name - Reeta Sharma
contact no. is [protected]
in previous atempt post man didn't contact me and i didn't recieve my pancard so plz redispatch my pan card i m facing many prblms without my pan and i always saty at my house and plz help me what can i do now
and plz be quick to redispatch my pan card...
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P
PREMnaoton
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund of failed pan application

Address:795001
Website:www.tin-nsdl.com/services/pan/pan-index.html

I have applied for online paperless pan card. But the process fail and they replied that my transaction amount will be returned back within 7 days. Its been 10 days now but the amount have not return yet.
My token no. For that application is [protected] bearing name nongmaithem lilyzon devi.
Kindly look into the matter and solved the problem as soon as possible....
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K
krunal pujara
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card return

Address:382210
Website:[email protected]

Dear sir,

I applied for new pan card online on 01/07/2017 to nsdl. My acknowledgement no. Is [protected]. The same was sent along with required documents through speedpost. My speedpost acknowledgement pan no. Is cnmpm2482b dated 13/02/1997. Till today, when i tracked the status of pan application, it reflects that "we haven't recieved the required documents in respect of the pan card application.

I request...
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B
balu765
from Gauribidanur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redispatch of pan card

Address:Pune, Maharashtra, 411 016
Website:www.tin-nsdl.com, [email protected]

Date: 20 july 2017
Acknowledgement no: [protected]
Name: thangamuthu
Pan number: bfbpt5745q
Speed post number: ea[protected]in
Email id: [protected]@gmail.com

Address:
183, saralaikattu thottam,
Kavundachipalayam (P. O),
Perundurai (T. K),
Erode - 638 112

Sir/madam,
I track my acknowledgement number in your website (www.tin-nsdl.com)....
+2 photos
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D
deepak85.prime
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

applied online for pan status showing submitted documents

Address:Nagpur, Maharashtra, 440018

I have applied for pan on 12th july and verified thru e-sign mode, and successfully authorized with my aadhar as well. Still the status showing we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest.

Then what is meaning of online..!!!...
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S
Shashanka M P
from Noida, Uttar Pradesh
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complaint regarding pran not found in database

Address:560040

Sir,

[Resolved] NSDL E-Governance Infrastructure — Pran not found in database

6 Reviews
Pa Panchuda on Oct 6, 2016 Submit a Complaint
Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible...
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K
kalurewariya
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not get pan card

Address:Churu, Rajasthan

Acknowledgment number :[protected] name : jagdishcategory : individual status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application. Why nsdl shows my apploction status pending??
Mera pan card kb tk aayega please help me. I have no pan card this is my first pan card.
Nsdl officese not answer any phone number...
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V
vasanth944
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl new pan card fee not refunded

Address:Mumbai City, Maharashtra
Website:www.nsdl.co.in,egov-nsdl.co.in

I applied for new pan using ekyc mode on 15th &16th feb 2017. I tried two thinking some problem in entering otp, but all the two time i noticed i entered exact otp which i received but its deducted my amount and otp failed. Even though iam entering correct otp only

I got this below message after payment — adhar authentication — finally ekyc alone getting failed using otp wherease i entered the correct otp only
br...
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Y
yacobjohnson2005
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of pran no. 110030391305

Address:Bangalore, Karnataka, 560007
Website:[email protected]

Sir,

I am the serving member of medical training centre, air force bangalore with effect from 29 july 2005.

This is to inform you that my user-id and pin is not working. Where as monthly statement is received by me through email address mentioned.

You are requested to issue me a fresh user-id along with pin at the following address/email address.

Particulars:
Yacob johnsonbr...
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M
Muralimohan.m
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online pan application - correction

Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Every when i do the pan correction through e-verify with aadhar

I am getting the below error. Almost tried multiple time and amount is debited

Your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days.
Application...
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A
Amarjeet Majoka
from Muzaffarnagar, Uttar Pradesh
Sep 30, 2021
This thread was updated on Sep 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we have received the documents with reference to your pan application. however, the documents are not valid. please click here for details.

Address:331305

Acknowledgment number : [protected]
Name :
Category : —
Status :

We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.

We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details.

I urgent my pan...
+6 photos
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S
sandy@jsk
from Barhiya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

it's been more than one and half month, still my pan card is not issued.

Address:332701

Hi,

It's been more than one and half month, still my pan card is not issued.

I have applied for correction in my pan card data before 1.5 month but still i did not receive my pan card or any type of information about it.

If i check my status it is showing following message:

"your pan card application is the under process of income tax department"

Acknowledgment number...
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M
Manish c y
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about new pan card

Address:Mumbai City, Maharashtra, 400037

Dear, sir my name is manish yadav. I want to make new pan card.
Before few days i was trying to apply for new pan card. I filled all the detail as well as make payment. Payment procedure is completed and i got message that message is :
Our e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of...
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R
Ritu Sarpal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card related

Address:New Delhi, Delhi, 110009
Website:omautoparts.com

Sir,

We have pan no aaaco0377m name of om auto trading private limited,
But our company name wrong print in card the actual name of firm om auto trading pvt ltd. Thatwhy we submitted the correction form at your ashok vihar, delhi office ack. No. N-[protected] dt.[protected], but there is no action of the coorection application form.

So we are requesting to u please take action immediate.
br...
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H
Himangsu Bhattacharya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apy statement & card

Address:711102

Please note that s. B. I. Shibpur br (Oo2124) is regularly deducted apy subscription but they are not giving any statement. Now i have received one statement showing withdran on december 2016 where is money gone i do not know., also i have not yet received apy card,. Please look into this matter as i am a layman and ignorance of law. I shall be grateful to you if you co-operative with me....
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wilbert regan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card not received please re-dispatch request

Address:Chennai, Tamil Nadu, 600002

Dear sir,

I have applied for a new pan card in the name of vimala. P which dispatched our address in july 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after a couple of days, we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting you to resend my pan...
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@ak95
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan status not known and helpline unresponsive

Address:Lucknow, Uttar Pradesh

I am aashish kumar jaiswal and applied for pan card through karvy nirala nagar branch, acknowledgement number is n-[protected].
I am unable to get its status and the helpline number of this branch are unresponsive so i am facing a problem in opening my salary account.
Kindly resolve it as soon as possible so that i can open my salary account with my pan.
Contact no. [protected] and [protected]...
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A
AhamedMansoor
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund still pending after 20 days

Address:Bangalore, Karnataka, 560029

Hello,

I have applied for name correction in pan card. So i went through the process and made the payment after that my form was rejected with the below message,

"your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode.
Kindly note that you will get refund of the pan application in next seven working days."br...
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