NSDL e-Governance Infrastructure Complaints & Reviews

I have applied new pan card by ekyc authentication method on successfull authentication i got my acknowledgement no

But when i check my status of application it is showing

We have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected].

Please tell me my application status

Acknowledgement no is [protected]

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Sep 8, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Address: 813210

I had applied for pan card on 18.06.2017 but i have not received the pan card till 05.08.2017. When i track the status of my online pan it shows, itd database shows that you have been issued pan in your name. Itd yet to inform status of your pan.
After that, no improvement in status.
Please inquire the matter and send me the pan card at my address by post.
Acknowledgement number: n-[protected]

+2 photos

Sep 12, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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M

Muhammed Sakariya

from Bidar, Karnataka

Aug 6, 2017

ACNOLGMENT SLIP RECIVED BUT TRACKING STATUS SORRY NO RECORD FOUND

Acknowledgement Number [protected]

non - receipt of pan card - Comment #2809980 - Image #0

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

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Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Respected sir/madem i have applying online to make new pan card through nsdl e-kyc method step by step i filled all blanks and i pay 120 (115.90 is pan card charge and 4. 10 is net banking charge) rupees through net banking but on last step it is seen a message which is something like this " we are unable to proceed with your on line pan application due to following reason. Mismatch of any one or more of the following fields as per application with the details available in uldaldatabase. Applicant name-jumrati
Mob. No-[protected]
Email-imran[protected]@gmail.com
Token no-[protected]
Aadhaar no[protected]
Transaction reference no-jici[protected]
Bank reference no-[protected]
Sir above all detail i filled please refund my transaction money as soon as possible. I attach images also which is helpful to you. Thanks.

+3 photos

Sep 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: 331301

Acknowledgment number : [protected]
Name : kashi ram
Category : individual
Status :

Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Note :i have never applied a pen before
I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?

Solved this pan card problem

+2 photos

Sep 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

Verified Support

Aug 11, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Amarjeet,

Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution

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Address: 122018

Hello,
Pan card: aozpa1477q
Ack no: [protected]

I had applied for updation of pan card with changes on jun 28, 2017.
Even after 1 month, it is still showing the same message "application under process"

The status has not changed since then.
No one picks the helpline number or replies on the email.

Please help us because we need the pan very very urgently.

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: 626125

Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Sir/madam,

I had applied for correction (My name, address, father name, spelling error) in pan card on 20-7-17. My acnowledgement number is [protected].

Now the status is like as,
'your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/66282803/66282804/66282805 for details:

Father's first name/middle name/last name contain initials/special characters.

I was unable to connect to the mentioned numbers as it always seems busy. Sometime no one answer the call.

I don't want to have any initials or special characters in my father name. Just keep name only. No need initials in pan card.

Please do needful.

Thanks,
Vijayaraghavan

+1 photos

May 22, 2019

Complaint marked as Resolved

Problem solved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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R

ranjeetchandra

from Mundi, Madhya Pradesh

Aug 4, 2017

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080

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Address: New Delhi, Delhi, 110006

Website: tin.tin.nsdl.com

Hi i have changed my name from nitin to romeo chriss and i've also applied for the correction in pan at delhi tin fc at rk ashram marg

But still my pan application is under process at nsdl for the long time.. Please help..
And kindly resolve this issue as soon as possible
I've applied for the correction
And i've applied on the 8th of july
And i've also submitted the correct documents the gazette notification letter and my adhar card with my new updated name

This is my acknowledgement no
[protected]

Sep 8, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 07, 2017

Updated by Romeo.chriss Still i didn't get any reply...

Aug 07, 2017

Updated by Romeo.chriss And my complaint isn't resolved yet

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Aug 10, 2017

Updated by Romeo.chriss Still my problem isn't resolved ...

Aug 12, 2017

Updated by Romeo.chriss When will I'll get my pan card..??

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Address: Ratlam, Madhya Pradesh

Cra - nsdl — to unlock my pran account

Sir,
I am dinesh dangi, my pran card no.[protected]. I forgot my passward then i entered five times wrong passward, so my account has been locked. So please send me new passward & unlock my account or reply me how can i unlock my account. My e-mail id - dineshdangi31. [protected]@gmail.com

Thanking you,

Yours faithfully,
Dinesh dangi
Pran card no.[protected]
E-mail id - dineshdangi31. [protected]@gmail.com

Sep 13, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Dinesh,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID .

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php."

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S

Sagirkhan

from Delhi, Delhi

Aug 4, 2017

Sir I have apply for a new pan card and make successful payment through email kyc scheme. But on last when it is authentication step it is not done and session expire. Sir I request you to please refund my 120 rupees as soon as possible. Thank you

unlock my pran no 110030260844 - Comment #2809075 - Image #0

unlock my pran no 110030260844 - Comment #2809075 - Image #1

unlock my pran no 110030260844 - Comment #2809075 - Image #2

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NSDL e-Governance Infrastructure Customer Care's response, Aug 10, 2017

Verified Support

Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080

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Address: Mahendragarh, Haryana

Sir i had apply pan card on date[protected]
With ekyc/ esign with acknowledgement number
([protected]) but now on[protected]
I check my pan card status then it is show no record found.
If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown"sorry, no record found.

So respecter sir please help me immediately.

Sep 8, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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My pan application (Acknowledgement #[protected]) is not resolved because i was asked to provide specimen signature due to invalid signature in original application. There is no additional instruction on how to send a new specimen signature. After repeated failed attempt to get some answer, i sent a letter with specimen signature (And i prayed god that it is sufficient) now the status still states invalid signature. Now i don't know where to reach out to get some help. Phone calls doesn't even go through. Any help is deeply appreciated.

Sep 9, 2017

Complaint marked as Resolved

On my PAN application Acknowledgement #881031125417671, I received email with instruction for submitting notarized document with specimen signature. I did that and per instruction emailed back with attachment. It's been a week and no update on status of my application. Could you please resume processing my application? This application has taken way too long for processing and I couldn’t communicate in anyway. If there is any update on the progress of the application it is very much appreciated.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Aug 16, 2017

Updated by despiratedudu NSDL - Thanks for your reply, appreciate you responding to the query. Any update?

Aug 29, 2017

Updated by despiratedudu Its been few weeks and no update. Any help is appreciated.

Sep 02, 2017

Updated by despiratedudu Any update?

Sep 09, 2017

Updated by despiratedudu Thanks for sending the email with instruction. I have followed everything in the instruction and replied to your email with required document attached. It's been a week since I send that email, any update?

Sep 09, 2017

Updated by despiratedudu It is not resolved yet

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Address: Sambhal, Uttar Pradesh, 202421

Dear sir/mam

My branch code 22846.
Aadhaar center is already closed.. But steel city securities pvt ltd start my aadhaar enrollment center yet...
He is registrar nsdl agency code 1500 steel city securities pvt ltd..

Please start my aadhaar enrollment centere.

Center location nh93 kushwaha market bus stand dhanari sambhal 202421
Contact no. [protected], [protected]
Email - [protected]@gmail.com

Sep 8, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Omvir,

Please forward your exact & complete grievance/complaint to [protected]@nsdl.co.in

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Omvir,

Please forward your exact & complete grievance/complaint to [protected]@nsdl.co.in

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Sir,
I am navdeep kaur, my pran card no.[protected]. I forgot my passward then i entered five times wrong passward, so my account has been locked. So please send me new passward & unlock my account or reply me how can i unlock my account. And update my mobile number too: [protected] my e-mail id - [protected]@gmail.com

Thanking you,

Yours faithfully,
Navdeep kaur
Pran card no.[protected]
E-mail id-:- [protected]@gmail.com

Sep 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:

NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Dear sir,
I have applied for pan card and the same is despatched through speed post and the same is returned back undelivered. Kindly re-send the same by way of postal department and do needful.

Thanking you,

Details are as under
Acknowledgment number : [protected]
Name : shaista perween
Category : individual
Status :
Your pan card dispatched by registered/speed post* vide airway bill no. Ea[protected]in has been returned undelivered to nsdl on 09-dec-2014. Please contact nsdl or the tin-facilitation centre (Tin-fc) where application was made by you.

* emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.

Permanent account number (Pan) : crnpp1493c

Sep 8, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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J

jsmsas

from Pehowa, Haryana

Aug 3, 2017

My application is in e-kyc mode with NSDL online for a change in my PAN details. My PAN no AGDPK3129M. Acknowledgement no for my application is [protected]. My application was rejected because the proofs submitted in the application was not valid.So kindly refund my PAN processing fee THANKS

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R

rajukumarbv

from Razole, Andhra Pradesh

Aug 3, 2017

I B.V.KAMARAJU KUMAR applied for change in pan details with A/C no N- [protected].on 13 of June 2017.My pan no is AVSPB1361J.Still today I am not received my pan card.

MY ADDRESS :
B.V.KAMARAJU KUMAR,
D.NO 2-107,
BACK SIDE OF LIONS EYE HOSPITAL,
GOKAVARAMROAD,
NEELADRIRAOPETA,
Jaggampeta. 533435.
East Godavari Dist.( A.P )

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Address: Hanumangarh, Rajasthan

Dear sir,
I will apply pan card online before 20 days, but till date pan number not issued to me, when i check status there was showing that you may have issued pan in your name, but i did not apply before, please issue pan number asap
Ack :-[protected]
I never apply before.
Complaint number via itd ;-8352643
Contact number : [protected]
Sir its really very urgent

Sep 9, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response Income Tax database shows that you may have already been issued PAN in your name earlier, hence the application is marked for investigation.

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Address: 560075

Website: enps.nsdl.com/eNPS/NationalPensionSystem.html

I registered in the nps account from internet sbi banking and got the pran no:[protected] by sms, but am unable a to login to set my i-pin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: shobhana jaiswal
Email: [protected]@gmail.com

Aug 14, 2017

Complaint marked as Resolved

Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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D

Deepesh Alakkat

from Bengaluru, Karnataka

Nov 15, 2017

I opened an NPS account couple of months back, and received my PRAN card. However when I am trying to login and set IPIN I am getting a message says "PRAN not found in database". Please suggest.

PRAN[protected]
Name - Deepesh A P

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Address: New Delhi, Delhi, 110086

Acknowledgment number : [protected]
Name : pawan kumar
Category : individual

Status :
Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application. But dear sir/madam i have no pan card please help me
Mail address:- b. [protected]@gmail.com
Contact no [protected]

What should i do next. Please help me out, i need urgent

Sep 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Dear sir,

This is to inform that, i had applied for correction in my pan no. Azcpk9363k on 10th of july from nsdl.

Acknowledgement no. For the same is [protected].
1st complain reference no. 8444400.

I am not able to link my aadhar with pan and hence cannot file income tax return even after the due date of 31st july 2017. This has been really pathetic service.

How much time is required to update the information in pan.

I have been told that it will take 10-15 days for the correction but nothing has been received yet. Nor do the people sitting in your call center support and give answer properly.

Thank you.

Warm regards,
Amit khattar
Cell: +[protected] &[protected]
Email: [protected]@outlook.in

C/o naresh doshi,
Harinaam appt. Besides sbi
Central avenue, ambedker sq.,
Nagpur - 440008

Sep 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: East Khasi Hills, Meghalaya

Sir,
I am, khaidem kenajit singh my pran no.[protected]
I forgot my pass word iam entered more then five times wrong pass word. So m y account has been lock. So please send new pass word and unlock my account this is my new. Please send me new ph. No [protected].

Your faithfully
Khaidem kenajit singh
Pran no.[protected]
Ph. No. [protected]

+1 photos

Sep 12, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:

NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: Mumbai City, Maharashtra, 400013

Website: ndls.co.in

My pan card no dkrpd8377r returned back by the courier
Dear sir
My pan card no dkrpd8377r with the acknowledgement number [protected] send in speed post airway bill no-ea[protected]in was returned back so i want to resend it as soon as possible. Please write my contact number on the speed post so that the deliverer can easily deliver to me. My contact number is [protected]. Please resend it as soon as possible i will remain very much oblique to you for this act of kindness.
Thanking you
Gurbaaz singh dhillon
S/o - preet mohindera singh
House no ds-254
Arjan vihar
Delhi cantt-110010
Phone-[protected]

Sep 18, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on July 19, 2017 by Speed Post vide AWB no. EA[protected]IN.

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S

sajjan lokade

from Hyderabad, Telangana

Aug 2, 2017

Sir,

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Dear sir
App bol rhe ho we have not received document or jab maine pan card k liye apply kiya tha toh mera ekyc successful kyn bataya mene puri process complete ki thi tabhi toh apne mujhe acknowledgement number diya tha hamari problem thik ki jaye jald se jald i need my pan card plzz... Do something
My acknowledgement is -[protected]

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Sep 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 178

status of pan card application

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non - receipt of pan card

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money refund for some errors in apply new pan

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database shows that you may have been issued pan in your name.

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pan card not received even after 1 month

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pan card data mismatching.

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pan card isn't received yet

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unlock my pran no 110030260844

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esign/ekyc applied pan application status shows no record found in my pan card

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pan application - unable to resolve

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aadhar machine is closed

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to unlock my pran account and update my mobile number and email id

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please resend my pan card

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pan clarification

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pran not found in database-110141229161

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pan not yet issued

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changes required in pan

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change password and phone number

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non receipt of new pan card no dkrpd8377r & acknowledgement no 027759700396573

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we have not received document

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