NSDL e-Governance Infrastructure Complaints & Reviews

Sir/madam,

I have applied for pan card changes through e-sign/e-kyc mode. I have got my acknowledgement number : [protected].

On completion of the process i have received message like below.
"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status, it is shown "sorry, no record found."

Please check my application

Thanking you!

To,
Uti infrastructure technology and services ltd.
Pan department
No. 304, crystal corporates, bibwewadi - kondhwa road, agarwal colony, camp, pune, maharashtra 411037
Ref: email - pan card resend request
Dear sir,
Pan card re-dispatch request vide application no. N-[protected]
Pan card no: dsjpp8664p
Herewith we bring to your kind notice that we had applied for a new pan card in the name of patel rameshbhai sendhabhai, which was dispatched to our correspondence address in may month. We couldn’t receive the pan card as our address due to some inconvenience when the local post man reached our office. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.
Therefore, we requesting your resend our pan card to our address mentioned below as well we mentioned our details below.

Coupon no: n-[protected]
Pan card no: dsjpp8664p
Applicant name: patel rameshbhai sendhabhai
Address: "maa villa", at-anjanpura,
Post-samou, ta-manasa, dist - gandhinagar,
Gujarat
Pin no-382845
Contact: [protected]

Dob: 01/01/1969
Name: patel rameshbhai sendhabhai
Firm type: individual
So, kindly resend the pan card to the address mentioned above.
Thanking you
Yours sincerely,
Rameshbhai patel

Ncome tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Acknowledgment number : [protected]
Name : om prakash
Category : individual

I am 100% sure that i have never applied for any other pan card before.
I am also tired of contacting nsdl customer service number [protected]
Buts its 24*7 busy. Please hel me.

Hi
I had applied for change of name for my pan ahapc4776e.
The name change happened correctly and i also received the pan card. However my dob has now been entered wrongly as 17/05/1985 instead of the correct dob which is 17/05/1984. I dont want to spend any more time & money for a mistake that is not mine. Could you please notice this and send me the corrected pan card.

Token number [protected]
Email :- [protected]@gmail.com
Candidate name rupinder singh kataria

It shows

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Please refund my money

सर मेरा प्रान नम्बर[protected] है तथा मेरा नाम मधुलता सिंह है मेरा account ब्लाक हो गया है जिसके कारण मैं अपनी विवरणीका नहीं देख पा रही हूँ तथा मेरा मोबाइल नंबर [protected] को NSDL CRA KE SUBSCRIBER में फीड कर दीजिए ये मेरा नया नम्बर है इसके साथ साथ ही मेरा आई पिन एवं टी पिन नंबर पुनः बनाकर भेज दीजिए मेरा ईमेल आईडी अभी यही है sanjaypandey[protected]@gmail.com

Dear sir/Ma'am,

My Name is Jayesh Suthar. I am requesting you to redispatch my pan card at my below mentioned address.
It has been dispatched earlier but i don't know why it had not been delivered to my address. I Pancard is important for me right now for my other document work.

My Pan no. is BFTPM2728C.
My address is - B-305, B Building, Sujata Shopping Centre, Navghar Road, opp. To Vasant Hotel, Bhayandar East. 401105.
Application Coupen Number - U[protected]

Thank you,
Jayesh Suthar.

I applied for the pan card approx one month before and paid the fees through my credit card and net banking but the e-kyc failed due to which it displyed the following message :

Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
i had done the same process 3 times, all the times displayed above message only
now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money.Details are given below:
PAN : BDEPK2098G

Token 1 : [protected] dated :[protected]:38:25.178
Token 2: [protected] dated :[protected]:53:35.213
Token 3: [protected] dated :[protected]:06:28.866

DOB :[protected]
[protected]

Sir,
I registered for NPS yesterday (08/07/17) and got the PRAN no thru email. But I have not received the IPIN and TPIN yet. While resetting the password using forgot password option, it shows error that "PRAN NOT FOUND IN DATABASE"
Moreover, while checking the status of initiate contribution, it shows error that "data invalid"

Kindly resolve

PRAN[protected]

KARTIK

Dear sir/madam,

I would like to register a complaint regarding my non receipt of the pan card. My acknowledgement number is [protected].

The courier service you used i. E. Bluedart courier is a highly irresponsible and consumer unfriendly service and has a previous track record for utmost disregard towards the needs of the recipient.in several previous occasions it has failed to deliver important consignments and has repeated the same for my pan card as well. Neither my family nor i received any form of communication before the delivery of the pan card and it is now being returned.

Kindly utilise government channels of communication like speed post or registered post. I would like to request you to resend my pan card to the same address. My details are as follows:

Name: saswati sadual
Acknowledgement number: [protected]

I'm RaviTeja (in short). I want PAN card so I went to an Agent nearby and he demanded Rs.250/- but when I browse through the net I came to know that it costs only Rs.107/- and Rs.5.90/- more if I want to avoid Physical process using E-sign method, including my bank charges for using debit card for the online payment, it is going to be around Rs.118/- which is far less when compared to amount that Agent has demanded.

So, I decided to go with Online e-sign PAN application, I went to NSDL site and entered all my details & uploaded the requires documents and made the Online Payment everything is Okay till now, but the worst nightmare comes now in the form of "AADHAR AUTHENTICATION". At first I was not concerned about it as I linked my mobile number to the AADHAR. when the screen shows me "CONTINUE WITH E-SIGN/E-KYC", I pressed it and I got an OTP but what is the use!!! the webpage doesn't load itself it is still showing the same page with 2 more attempts left for me to generate Aadhar OTP. the same happened for the remaining two attempts with warning of my lost attempt. No use!! I made payment, I uploaded documents, entered details, got Aadhar OTP but the webpage doesn't helped me.

Then I became firm to get my PAN through Online only without approaching an Agent but the same happened all the FOUR times I have tried, making me to write this complaint with 4 transaction IDs in message box, each costing Rs. 118/- to make a grand total of Rs. 472/- but of no use.

First Transaction:
Transaction Id: txn# JU[protected] dated July 5th 2017

Second Transaction:
txn# JU[protected] on 08/07/2017

Third Transaction:
txn# JU[protected] on 08/07/2017

Fourth Transaction:
txn# JU[protected] on 08/07/2017

all the above transactions were made to POS NSDLPAN using my SBI debit card.
On July 8th I made 3 transactions irrespective of my loss to conclude whether if it may work from another device but my guess went wrong. 2 transactions from laptops and 2 trnsactions from mobiles taught me that the website is worst in maintainance.
DIGITAL INDIA is an illusion, PAPERLESS applications are dreams, CURRENCYLESS transactions will make you cry!!

I'm now going to that agent for applying PAN card and it is making a grand total of Rs.722/- for a single PAN card. I came to know that this is how the Agents are robbing the people with the help of Govt. sites indirectly.

I hope I will get those money back from the NSDL.

contact: [protected]@hotmail.com

My name is Desetti Eswara Rao, My PRAN Number is[protected]. I received statement in August, 2013 only once from opening the PRAN Account. After that no statements, no sms alerts received. Still this date I am not having any data, but every month Rs.1000/- deducted from my salary account(Life Insurance Corporation of India). So, Please inform me how to get statement and sms alerts as early as possible. My Mobile Number is [protected], Email: desetti.[protected]@gmail.com

Hi,

It's been more than two and half month, still my pan card is not issued.

If I check my status it is showing following message:

"Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application"

Acknowledgment Number : [protected]
Name : Gajendra Singh
Category : Individual

Regrds,
Gajendra Singh
[protected]

My acknowledgment no-[protected]
dear sir,
maine aapna pan card apply kia tha 28 march ko but abhi tak ni aaya
name :aakash giri
father's name:mahesh giri
phone no:[protected]
pan no. described on internet CCZP6252P
please help this time is too much please send me the details why may pan card has not been come on my address.
kindly tell me in the email =[protected]@gmail.com

I applied for pan card on July 3 and my ack no is [protected]...I need even pan number for my job proceedings.still it is showing the status daily as, Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected] where the application was submitted by you...the customer care executive told me that u will get number within two days but that so many days gone.. please process my application nd provide me the pan number first

I applied online application for PAN card on dated 15/6/2017 with acknowledged no.N-[protected] and N-[protected] but now i don't want to proceed that application because I was allotted pan card with another acknowledged number so please refund my fee in original payment mode which was debited two times for both acknowledged number.

Regards,
Sunita deogam
Sipat, Bilaspur
CG

I had made an application for reissue of my pan card, the acknowledgement of which i have got on 23rd april 2017. I have tried sending sms to the number provided & checking on the link provided, where the status remains same. Also tried calling the number provided in mail many number of times which i am not able to get through.

I have also dropped a mail on [protected]@nsdl.co.in twice on 20th june 2017 & 29th june 2017.

Request you to please check the status and release the pan card for the following acknowledgement number.
Acknowledgement number : [protected]

Respectively i dinesh kumar meena from saouth railway want to bring it in your kind information that my pran account number is[protected] i want to change my previous mobile number and email id[protected] [protected]@gmail.com i used in pran account. Now i want to update this mobile number with new mobile number [protected] or [protected]@gmail.com
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number and email id in my nsdl cra account. That will be your most kindness

Sir/Mam,
I applied the pan card for my mother in e-sign (e-KYC) mode in NSDL at[protected] and ack no is [protected], Three months to has passed away But in this date at PAN Application Status is
We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected].
Kindly Please sent my pan card otherwise refund my money, three months to passed away so do the action for my pan card or sent the money.

Dear sir
My pran card number is[protected]. Sir my NPS account is locked because I have not open my NPS account last 03 year. Now when I try to open my NPS account and it is locked even I have forgot my password. When I have try to rest a new password I am unable to do it because of my registered mobile number is not available with me now and days..So please Sir give me a solution to unlock my NPS account and reset a new password .

Thanking you
Yours faithfully
Bitul Sonowal
Pran card number[protected]
Anta, Baran, Rajasthan