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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 185

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N
Narendra patek
from Rajkot, Gujarat
Jul 11, 2017
Resolved
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Address: 411037
Website: NSDL

To,
Uti infrastructure technology and services ltd.
Pan department
No. 304, crystal corporates, bibwewadi - kondhwa road, agarwal colony, camp, pune, maharashtra 411037
Ref: email - pan card resend request
Dear sir,
Pan card re-dispatch request vide application no. N-[protected]
Pan card no: dsjpp8664p
Herewith we bring to your kind notice that we had applied for a new pan card in the name of patel rameshbhai sendhabhai, which was dispatched to our correspondence address in may month. We couldn’t receive the pan card as our address due to some inconvenience when the local post man reached our office. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.
Therefore, we requesting your resend our pan card to our address mentioned below as well we mentioned our details below.

Coupon no: n-[protected]
Pan card no: dsjpp8664p
Applicant name: patel rameshbhai sendhabhai
Address: "maa villa", at-anjanpura,
Post-samou, ta-manasa, dist - gandhinagar,
Gujarat
Pin no-382845
Contact: [protected]

Dob: 01/01/1969
Name: patel rameshbhai sendhabhai
Firm type: individual
So, kindly resend the pan card to the address mentioned above.
Thanking you
Yours sincerely,
Rameshbhai patel
Aug 26, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

NSDL E-Governance Infrastructure — Pan Card ITD yet to inform status of your application

Acknowledgment Number : [protected]
Name : FIRDAUSH
Catego Individual
Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
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    O
    opmusaila
    from Kanpur, Uttar Pradesh
    Jul 11, 2017
    Resolved
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    Address: Hardoi, Uttar Pradesh, 241204
    Website: www.egov-nsdl.co.in

    Ncome tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

    Acknowledgment number : [protected]
    Name : om prakash
    Category : individual

    I am 100% sure that i have never applied for any other pan card before.
    I am also tired of contacting nsdl customer service number [protected]
    Buts its 24*7 busy. Please hel me.
    +1 photos
    Aug 5, 2017
    Complaint marked as Resolved 
    My PAN card is now allotted by income tax department . thank you
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Jul 17, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Income Tax database shows that you may have already been issued PAN in your name, we are following up with them for earliest resolution.
    Jul 18, 2017
    Updated by opmusaila
    please be faster . I dont have enough time to waste and its your fault not mine
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      A
      avinashvc
      from Kanchipuram, Tamil Nadu
      Jul 10, 2017
      Resolved
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      Address: 560097

      Hi
      I had applied for change of name for my pan ahapc4776e.
      The name change happened correctly and i also received the pan card. However my dob has now been entered wrongly as 17/05/1985 instead of the correct dob which is 17/05/1984. I dont want to spend any more time & money for a mistake that is not mine. Could you please notice this and send me the corrected pan card.
      Aug 17, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Jul 14, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Your PAN card has been delivered on July 4, 2017 by Blue Dart Courier vide AWB no. [protected].
      Jul 16, 2017
      Updated by avinashvc
      Please read my complaint again, this is regarding wrong DOB in my PAN Card

      Hi
      I had applied for change of name for my pan ahapc4776e.
      The name change happened correctly and i also received the pan card. However my dob has now been entered wrongly as 17/05/1985 instead of the correct dob which is 17/05/1984. I dont want to spend any more time & money for a mistake that is not mine. Could you please notice this and send me the corrected pan card.
      PRAN NO.[protected]

      NAME: ANAND AMIRTHARAJ A

      PRAN not found in database.
      not able to 1) login.

      2) generate password r ipin

      3) not able to register grievances regarding his in NSDL-e

      email aaa.[protected]@gmail.com
      mobile [protected]
      NSDL e-Governance Infrastructure Customer Care's response, Jul 19, 2017
      Verified Support
      This has reference to the query/complaint raised at “Consumer Forum”

      The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).

      For any other clarification/assistance, you may please call us at 1800 222 080 or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php
      Sir,
      My acknowledgment number is [protected].and PAN card no is DOSPP1469F.please resend my pan card again because of the address issue it come but returned that day.Now this time please inform me at my mob no.[protected]. so i can come to collect my pan card at post office.
      NSDL e-Governance Infrastructure Customer Care's response, Jul 18, 2017
      Verified Support
      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
      Application no: N [protected], Name: Braham Singh
      Pan card application showing that: you may have been issued pan card . ITD is yet to inform the status of your application.

      Please look where the Pan card is as it is needed urgently.Its been 4 months tht it is not received plus no status where it is.
      NSDL e-Governance Infrastructure Customer Care's response, Jul 18, 2017
      Verified Support
      Income Tax database shows that you may have already been issued PAN in your name earlier, hence the application is marked for investigation.
      I had applied with NSDL online for a new pan.The token no for my online application is [protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee
      NSDL e-Governance Infrastructure Customer Care's response, Jul 18, 2017
      Verified Support
      Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080
      Please read the complaint again, this is regarding the wrong DOB being entered into my PAN Card.

      Hi
      I had applied for change of name for my pan ahapc4776e.
      The name change happened correctly and i also received the pan card. However my dob has now been entered wrongly as 17/05/1985 instead of the correct dob which is 17/05/1984. I dont want to spend any more time & money for a mistake that is not mine. Could you please notice this and send me the corrected pan card.
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        R
        Rupinder singh kataria
        from Hisar, Haryana
        Jul 10, 2017
        Resolved
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        Token number [protected]
        Email :- [protected]@gmail.com
        Candidate name rupinder singh kataria

        It shows

        Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
        Please refund my money
        Aug 19, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Jul 14, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
        Not able to to proceed and they are also not reciving my calls. I have wasted my lots of money and time but i am not able to proceed in my proceedings. Also they do not accept any calls from my side . from last 3 days i am trying my best but am unable to do that i request them to call me in my phone number .
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          S
          from Mundi, Madhya Pradesh
          Jul 10, 2017
          Resolved
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          Address: Umaria, Madhya Pradesh, 484661
          Website: Www.nsdl.cra.com

          सर मेरा प्रान नम्बर[protected] है तथा मेरा नाम मधुलता सिंह है मेरा account ब्लाक हो गया है जिसके कारण मैं अपनी विवरणीका नहीं देख पा रही हूँ तथा मेरा मोबाइल नंबर [protected] को NSDL CRA KE SUBSCRIBER में फीड कर दीजिए ये मेरा नया नम्बर है इसके साथ साथ ही मेरा आई पिन एवं टी पिन नंबर पुनः बनाकर भेज दीजिए मेरा ईमेल आईडी अभी यही है sanjaypandey[protected]@gmail.com
          Aug 13, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          This has reference to the query/grievance raised by you.

          We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

          For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
          HI NSDL team,

          My Pan card was returned back to NSDL. Please resend

          ACKNo: N-[protected]
          WAYBILL NO TO HYD [protected]
          waybill HYD to NSDL mumbai : [protected]

          Please resend again to the same address.
          NSDL e-Governance Infrastructure Customer Care's response, Jul 18, 2017
          Verified Support
          Your PAN card has been dispatched on July 11, 2017 by Speed Post vide AWB no. EA671277323IN.
          My pan card with acknowledgement no. [protected] was not delivered by blue dart. on checking their site it was mentioned that they attempted delivery once but the premises was closed. please take the necessary steps to resend the same
          NSDL e-Governance Infrastructure Customer Care's response, Jul 18, 2017
          Verified Support
          Your PAN card has been dispatched on July 14, 2017 by Speed Post vide AWB no. EA671456792IN.
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            J
            Jayesh Suthar
            from Mumbai, Maharashtra
            Jul 9, 2017
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            Address: Thane, Maharashtra, 401105

            Dear sir/Ma'am,

            My Name is Jayesh Suthar. I am requesting you to redispatch my pan card at my below mentioned address.
            It has been dispatched earlier but i don't know why it had not been delivered to my address. I Pancard is important for me right now for my other document work.

            My Pan no. is BFTPM2728C.
            My address is - B-305, B Building, Sujata Shopping Centre, Navghar Road, opp. To Vasant Hotel, Bhayandar East. 401105.
            Application Coupen Number - U[protected]

            Thank you,
            Jayesh Suthar.
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Jul 05, 2017
            Bhisham Goyal's response
            kindly refund my amount
            Kindly refund my amount .. My pan card note create bt my amount diduct at my banck. My token no. [protected]
            I applied for a new Pan Card on 05 April 2017, but I have not received it yet. Acknowledgement No is [protected]
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              Y
              Yugandhar K
              from Hyderabad, Telangana
              Jul 9, 2017
              Resolved
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              Address: Hyderabad, Andhra Pradesh, 500072
              Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

              I applied for the pan card approx one month before and paid the fees through my credit card and net banking but the e-kyc failed due to which it displyed the following message :

              Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
              i had done the same process 3 times, all the times displayed above message only
              now its been over a month but neither the refund has come nor e-kyc has completed.
              Please refund my money.Details are given below:
              PAN : BDEPK2098G

              Token 1 : [protected] dated :[protected]:38:25.178
              Token 2: [protected] dated :[protected]:53:35.213
              Token 3: [protected] dated :[protected]:06:28.866

              DOB :[protected]
              [protected]
              Aug 19, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Jul 03, 2017
              sanju8701's response
              my email id is
              [protected]@gmail.com
              Verified Support
              Jul 13, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
              ACKNOWLEDGEMENT NUMBER- [protected]

              Your application is under process at NSDL - TIN Facilitation Center.

              When will I receive the PAN?

              Whereas, I received TAN inside 5 days of submitting application.
              I had posted my wife pan application through EMS speed post no EL[protected]N on 30/06/2017 to chennai UTI office. But she couldn't get her acknowledgement no. Her pancard coupon no is UN[protected].kindly do the needful to get her pancard acknowledgement no.
              NSDL SHOWS IN HIS STATUS:Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

              MY NAME IS BODE RAM
              MY APPLICATION NO. [protected]
              MY MOBILE NO. [protected]/[protected]
              Nsdl pan card corection application

              MY ACKNOWLEDGEMENT NO IS [protected]

              i mail all supporting document to
              as customer care person told me on [protected]@nsdl.co.in. ason 31/05/2017
              and 03/07/2017 still they do not give any reward
              plz help in this matter.
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                K
                Kartikisbest
                from Rajkot, Gujarat
                Jul 9, 2017
                Resolved
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                Address: Vadodara, Gujarat, 390023

                Sir,
                I registered for NPS yesterday (08/07/17) and got the PRAN no thru email. But I have not received the IPIN and TPIN yet. While resetting the password using forgot password option, it shows error that "PRAN NOT FOUND IN DATABASE"
                Moreover, while checking the status of initiate contribution, it shows error that "data invalid"

                Kindly resolve

                PRAN[protected]

                KARTIK
                Aug 22, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Jul 11, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Kartik,

                This has reference to the query/grievance raised by you.

                We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                Acknowledgement no. N-[protected]
                Name - Sandesh Kumar
                Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                contact no [protected]
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                  S
                  saswati995
                  from Murwara, Madhya Pradesh
                  Jul 8, 2017
                  Resolved
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                  Resolved

                  Dear sir/madam,

                  I would like to register a complaint regarding my non receipt of the pan card. My acknowledgement number is [protected].

                  The courier service you used i. E. Bluedart courier is a highly irresponsible and consumer unfriendly service and has a previous track record for utmost disregard towards the needs of the recipient.in several previous occasions it has failed to deliver important consignments and has repeated the same for my pan card as well. Neither my family nor i received any form of communication before the delivery of the pan card and it is now being returned.

                  Kindly utilise government channels of communication like speed post or registered post. I would like to request you to resend my pan card to the same address. My details are as follows:

                  Name: saswati sadual
                  Acknowledgement number: [protected]
                  Aug 15, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 13, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Your PAN card has been dispatched on June 22, 2017 by Blue Dart Courier vide AWB no. [protected].
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                    R
                    ravitejadasari
                    from Mahbubabad, Telangana
                    Jul 8, 2017
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                    Address: Prakasam, Andhra Pradesh, 523157
                    Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                    I'm RaviTeja (in short). I want PAN card so I went to an Agent nearby and he demanded Rs.250/- but when I browse through the net I came to know that it costs only Rs.107/- and Rs.5.90/- more if I want to avoid Physical process using E-sign method, including my bank charges for using debit card for the online payment, it is going to be around Rs.118/- which is far less when compared to amount that Agent has demanded.

                    So, I decided to go with Online e-sign PAN application, I went to NSDL site and entered all my details & uploaded the requires documents and made the Online Payment everything is Okay till now, but the worst nightmare comes now in the form of "AADHAR AUTHENTICATION". At first I was not concerned about it as I linked my mobile number to the AADHAR. when the screen shows me "CONTINUE WITH E-SIGN/E-KYC", I pressed it and I got an OTP but what is the use!!! the webpage doesn't load itself it is still showing the same page with 2 more attempts left for me to generate Aadhar OTP. the same happened for the remaining two attempts with warning of my lost attempt. No use!! I made payment, I uploaded documents, entered details, got Aadhar OTP but the webpage doesn't helped me.

                    Then I became firm to get my PAN through Online only without approaching an Agent but the same happened all the FOUR times I have tried, making me to write this complaint with 4 transaction IDs in message box, each costing Rs. 118/- to make a grand total of Rs. 472/- but of no use.

                    First Transaction:
                    Transaction Id: txn# JU[protected] dated July 5th 2017

                    Second Transaction:
                    txn# JU[protected] on 08/07/2017

                    Third Transaction:
                    txn# JU[protected] on 08/07/2017

                    Fourth Transaction:
                    txn# JU[protected] on 08/07/2017

                    all the above transactions were made to POS NSDLPAN using my SBI debit card.
                    On July 8th I made 3 transactions irrespective of my loss to conclude whether if it may work from another device but my guess went wrong. 2 transactions from laptops and 2 trnsactions from mobiles taught me that the website is worst in maintainance.
                    DIGITAL INDIA is an illusion, PAPERLESS applications are dreams, CURRENCYLESS transactions will make you cry!!

                    I'm now going to that agent for applying PAN card and it is making a grand total of Rs.722/- for a single PAN card. I came to know that this is how the Agents are robbing the people with the help of Govt. sites indirectly.

                    I hope I will get those money back from the NSDL.

                    contact: [protected]@hotmail.com
                    +4 photos
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                      D
                      Desetti Eswararao
                      from Bengaluru, Karnataka
                      Jul 8, 2017
                      Resolved
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                      Address: West Godavari, Andhra Pradesh, 534002
                      Website: www.cra-nsdl.com/CRA

                      My name is Desetti Eswara Rao, My PRAN Number is[protected]. I received statement in August, 2013 only once from opening the PRAN Account. After that no statements, no sms alerts received. Still this date I am not having any data, but every month Rs.1000/- deducted from my salary account(Life Insurance Corporation of India). So, Please inform me how to get statement and sms alerts as early as possible. My Mobile Number is [protected], Email: desetti.[protected]@gmail.com
                      Aug 21, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 11, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Desetti,

                      This has reference to the query/grievance raised by you.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                      For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                        rk8059818
                        from Chennai, Tamil Nadu
                        Jul 8, 2017
                        Resolved
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                        Address: Mumbai City, Maharashtra, 400013
                        Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                        Hi,

                        It's been more than two and half month, still my pan card is not issued.

                        If I check my status it is showing following message:

                        "Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application"

                        Acknowledgment Number : [protected]
                        Name : Gajendra Singh
                        Category : Individual

                        Regrds,
                        Gajendra Singh
                        [protected]
                        +1 photos
                        Jul 14, 2017
                        Complaint marked as Resolved 
                        Finally Pan Card is issued. A very special thanks to 'Consumer Complaints forum'.
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                          A
                          aakash0003
                          from Noida, Uttar Pradesh
                          Jul 8, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110044
                          Website: www.tin-nsdl.com

                          My acknowledgment no-[protected]
                          dear sir,
                          maine aapna pan card apply kia tha 28 march ko but abhi tak ni aaya
                          name :aakash giri
                          father's name:mahesh giri
                          phone no:[protected]
                          pan no. described on internet CCZP6252P
                          please help this time is too much please send me the details why may pan card has not been come on my address.
                          kindly tell me in the email =[protected]@gmail.com
                          Aug 29, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 13, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                            P
                            parameshwar g
                            from Vijayawada, Andhra Pradesh
                            Jul 8, 2017
                            Resolved
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                            Resolved

                            I applied for pan card on July 3 and my ack no is [protected]...I need even pan number for my job proceedings.still it is showing the status daily as, Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected] where the application was submitted by you...the customer care executive told me that u will get number within two days but that so many days gone.. please process my application nd provide me the pan number first
                            Aug 19, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 13, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                              S
                              sunita jerai
                              from Indore, Madhya Pradesh
                              Jul 7, 2017
                              Resolved
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                              Resolved

                              I applied online application for PAN card on dated 15/6/2017 with acknowledged no.N-[protected] and N-[protected] but now i don't want to proceed that application because I was allotted pan card with another acknowledged number so please refund my fee in original payment mode which was debited two times for both acknowledged number.

                              Regards,
                              Sunita deogam
                              Sipat, Bilaspur
                              CG
                              Aug 16, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 13, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                                T
                                Tushar Thakare
                                from Delhi, Delhi
                                Jul 7, 2017
                                Resolved
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                                Resolved

                                Address: 400708
                                Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                                I had made an application for reissue of my pan card, the acknowledgement of which i have got on 23rd april 2017. I have tried sending sms to the number provided & checking on the link provided, where the status remains same. Also tried calling the number provided in mail many number of times which i am not able to get through.

                                I have also dropped a mail on [protected]@nsdl.co.in twice on 20th june 2017 & 29th june 2017.

                                Request you to please check the status and release the pan card for the following acknowledgement number.
                                Acknowledgement number : [protected]
                                Aug 17, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 13, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. Kindly furnish your 15 digit ACK No to check status.
                                Jul 26, 2017
                                Updated by Tushar Thakare
                                To the response on 13th July 2017.

                                I have already mentioned the 15 digit ACK no. in the previous post.

                                to reiterate the Acknowledgement number : [protected]

                                Please help it has been more than 3 months now.
                                To the response on 13th July 2017.

                                I have already mentioned the 15 digit ACK no. in the previous post.

                                to reiterate the Acknowledgement number : [protected]

                                Please help it has been more than 3 months now.
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                                  D
                                  dinesh Jarwal
                                  from Korampallam, Tamil Nadu
                                  Jul 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu, 641023
                                  Website: [email protected]

                                  Respectively i dinesh kumar meena from saouth railway want to bring it in your kind information that my pran account number is[protected] i want to change my previous mobile number and email id[protected] [protected]@gmail.com i used in pran account. Now i want to update this mobile number with new mobile number [protected] or [protected]@gmail.com
                                  I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number and email id in my nsdl cra account. That will be your most kindness
                                  Aug 23, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Dinesh,

                                  This has reference to the query/grievance raised by you.

                                  We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                                  For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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                                    S
                                    saranyashaa
                                    from Kallakkurichchi, Tamil Nadu
                                    Jul 7, 2017
                                    Resolved
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                                    Resolved

                                    Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                                    Sir/Mam,
                                    I applied the pan card for my mother in e-sign (e-KYC) mode in NSDL at[protected] and ack no is [protected], Three months to has passed away But in this date at PAN Application Status is
                                    We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected].
                                    Kindly Please sent my pan card otherwise refund my money, three months to passed away so do the action for my pan card or sent the money.
                                    +1 photos
                                    Aug 19, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 13, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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                                      B
                                      Bitul Sonowal
                                      from Deoria, Uttar Pradesh
                                      Jul 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Baran, Rajasthan, 325203

                                      Dear sir
                                      My pran card number is[protected]. Sir my NPS account is locked because I have not open my NPS account last 03 year. Now when I try to open my NPS account and it is locked even I have forgot my password. When I have try to rest a new password I am unable to do it because of my registered mobile number is not available with me now and days..So please Sir give me a solution to unlock my NPS account and reset a new password .

                                      Thanking you
                                      Yours faithfully
                                      Bitul Sonowal
                                      Pran card number[protected]
                                      Anta, Baran, Rajasthan
                                      Aug 17, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                                      NSDL e-Governance Infrastructure Ltd.
                                      1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                                      We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                        B
                                        biswajit baruah
                                        from Hojai, Assam
                                        Jul 6, 2017
                                        Resolved
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                                        Resolved

                                        Not to confirm KYC my account

                                        Address: Jorhat, Assam, 785008

                                        My allotment pran[protected]
                                        N me receive mah pran card but mah kyc not confirm n me not to possible contribute n not a enabled set i pin t pin please this problem n me send mah prinout form to cra stil show acount frozen n kyc pending. Me subcribtion online process receive pran n kit but this reason not contribution to nps account n not enable login mah acount n others plss solve this problem...
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