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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jun 20, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 183

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R
Ravi Bajwan
from Varanasi, Uttar Pradesh
Jul 27, 2017
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Address: Sonipat, Haryana, 131301

That i have applied for pan card and the same is despatched overnite express ltd couriers, with cosignment no.[protected] dated[protected], pan card no. Cqmpr6785f and the same is returned back, but status show delivered. Pan card not receive our home address. Kindly re-send the same address by way of postal department and do needful. Plz solve my problem as soon as

Cont. No. [protected]
Thanking you,
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Dear NSDL,
I try to make pan card using ekyc but after payment it says EKYC failed and submit physically documents.my token no is following:
[protected]
[protected]
[protected]
[protected]
plzz respond.when will i get refund plzz contact me on [protected]
and my email is [protected]@gmail.com
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    Tanusha Majumdar
    from Siliguri, West Bengal
    Jul 26, 2017
    Resolved
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    Resolved

    Dear sir/ madam
    L applied for a new pan card on 27th of may. My application no is - n[protected]. While checking the status it is found to be returned to nsdl on 12th july by blue dart express.
    What is most surprising is that your courier didn't bother to make a call to me when they found my flat under lock and key.
    Please resend it and also give me an intimation of its resending so that i can be available on the date of delivery
    Tanusha majumdar
    Sep 2, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Aug 01, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 19-Jul-2017 by Speed Post vide airway bill no. EA[protected]IN
    Dear sir/madam,
    i requested u, plz resend my pancard at following add.
    acknowledge no.[protected]
    pan no. DRJPM5194J
    Address : 44, Meenavar Mariyamman Kovil Street,
    ANTHIYUR - 638 501. ANTHIYUR (PO & Tk) Erode (Dt)
    Plz, do needful as earlist as possible.
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      R
      rajesh_nk22
      from Mumbai, Maharashtra
      Jul 26, 2017
      Resolved
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      Resolved

      Dear sir,
      I had requested for correction of my name on pan card.
      I had submitted all the required documents and i have the acknowledgement of it. Its now more than 4 months and i have not heard anything about it.
      The website shows status as "your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department"

      I request you to please deliver me corrected pan card at the earliest.

      My acknowledgment number : [protected]
      Sep 1, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Aug 01, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
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        A
        Amitesh Kesharwani
        from Korba, Chhattisgarh
        Jul 26, 2017
        Resolved
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        Resolved

        Address: Singrauli, Madhya Pradesh, 486881

        I am chandra kali gupta, i have applied for pan 6 years ago & have tried my best to get it from post office, at last i have seen status of my pan card & obtain relevant info. That is prescribed below. My pan card was not delivered to me & being returned. Kindly re-dispatch my pan card as soon as possible.
        Pan no.: bajpg2721c
        Acknowledgement no. : [protected]
        Category : individual
        Speed post number from which it was come but no delivered is: em[protected]in
        Sep 2, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Aug 01, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        This has reference to the query/complaint raised by you.

        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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          K
          ktm a Disappointment
          from Bathinda, Punjab
          Jul 26, 2017
          Resolved
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          Resolved

          Repected officials,
          I have applied for a new pan card on 8th june 2017. Got acknowledgement on 6th july 2017. I have submitted required documents along with the application. Now its 26 july 2017 and after dialing countless numbers[protected] this no. Worked and picked up the phone. They say "
          Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/28433343 where the application was submitted by you"
          One of the provided no. Doesnt work and no one picks the other no.
          First salary of my life will come after few days and i cant get past these slow and inefficient govt. Procedures. Please help me as i feel helpless with dealing with it right now.
          My acknowledgement no. Is [protected] applied from baijnath distt. Kangra (H. P.)

          Please help as soon as possible

          Thankyou!

          Yours sincerely,
          Indian citizen
          Sep 1, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Aug 01, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
          My PRAN no is[protected]. I have credited Rs.5000/- and not able to set my pin for the login. when i tried to log in by entering the PRAN no it says that. PRAN no is not available is database. please resolve the issue
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            S
            sivamani2492
            from Morena, Madhya Pradesh
            Jul 26, 2017
            Resolved
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            Resolved

            I registered in the nps account and got the pran no[protected] by email and sms, but i am not able to login to set my ipin and to contribute towards my investment. Please help.

            I am getting the error "pran not found in database" always.

            Below are my details to contact.

            Name: sundarapandi
            Email: sivamani. [protected]@gmail.com
            Phone: [protected]
            Sep 2, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Jul 28, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            This has reference to the query/grievance raised at “Consumer Forum”.

            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

            For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
            Dear sir my pan despached wrong address so please redespached on this address.

            village -jamuhai, post -jamuhai, Distt- jaunpur 222001

            contact no. [protected]
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              A
              Aazadsaifivhb
              from Delhi, Delhi
              Jul 26, 2017
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201204

              Income tax department (Itd) database shows that you may have been already issued pan in your name. Itd yet to inform pan.
              Acknowledge ment no is
              [protected]
              Name is shahid
              Fathers. Abdul rasid

              Sir kindly inform status about that pan
              I am very happened i want to pan very important in short time.
              Please help me and take an action fastly.
              Thanks & regard
              Sep 2, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Aug 01, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
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                R
                Rishi Ram Tiwari
                from Noida, Uttar Pradesh
                Jul 25, 2017
                Resolved
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                Address: New Delhi, Delhi

                I had duly submitted my application for pan correction with aadhar card vide acknowledgement no.[protected] on 22-3-17 but there is message in status "'proof of identity not provided not valid'". My aadhar card is valid in all form.
                Again i applied on line on 29-6-17 and duly filled in detail, vide my token no.[protected] paid through net banking a sum of rs. 117.35 vide transaction ref. No. Igabohkqq7 on 29-6-17 and not processed. On 1-7-17 when i checked there was message "form is changed from 1-7-17, amount will be refunded. But not i regret to inform that i have received no refund,

                Rishi ram tiwari
                Pan no. Apkpr4477f mobile no.[protected].
                Sep 2, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Jul 28, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                My name Shubham
                Pls send my pan card
                [protected]
                [protected]@gmail.com
                Acknowledgment Number : [protected]
                Name : YASMEEN KHATOON
                Category : Individual
                Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
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                  R
                  Rhiju
                  from Durgapur, West Bengal
                  Jul 25, 2017
                  Resolved
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                  Resolved

                  Address: Bardhaman, West Bengal, 713346
                  Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                  I have applied for pan card correction on 24th july, 2017. But when i am checking pan card status on the next day it is showing "sorry, no records found".
                  Acknowledgement no :- [protected].
                  I have done this correction through e-kyc and it has shown "thank you for using online facility for pan application."
                  Worried about it. Please tell me what should i do.
                  Aug 28, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Jul 25, 2017
                  VISHWAJEET KAINTURA's response
                  For communication
                  please email me on [protected]@gmail.com
                  contact no [protected]
                  Jul 25, 2017
                  jnu's response
                  Dear sir please resovled my problem

                  Jul 25, 2017
                  jnu's response
                  Dear sir ihave apply new pan card but name match othar name

                  Jul 25, 2017
                  jnu's response
                  Dear sir how many time i had complaint but not response by nsdl so please help me. my pan same name issue in itd .

                  Verified Support
                  Jul 28, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                  Aug 03, 2017
                  Updated by Rhiju
                  From 25th July to till now(03/08/2017) the same status is showing.The status is like that you have not submitted the required document...ignore that status if you done through e-kyc.I have to link my aadhaar no to pan card within 31st August.Acknowledgement no :- [protected].What to do??
                  Sir,
                  Date of Birth issue on pan card
                  Dear sir i had apply new pan first time but my name match other person .why yet i could not received my pan .so please i requesting too you take action as soon as possible.
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                    U
                    ummuthu281
                    from Korampallam, Tamil Nadu
                    Jul 25, 2017
                    Resolved
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                    Resolved

                    Address: Thoothukudi, Tamil Nadu, 628008

                    I applied for the pan card approx one month before and paid the fees through my sbi online banking but the e-kyc failed due to which it displyed the following message :
                    Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
                    Now its been over a month but neither the refund has come nor e-kyc has completed.

                    My token is: [protected] dated 25/07/17
                    Email i'd is: [protected]@gmail.com
                    Sep 2, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 28, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                    Hellow, myself shivakumar from gadag district, ron taluk, mudenagudi village, here by informing you that i have lost 594.50 rupees while applying for pan with your site, and there is no any success of application and i did not get any process of pan from your side. so i had applied for pan with an agency. so kindly refund my money 594.50 rupees
                    My pan no CKLPK9694P plz check . because bank civil report till today 6 loan in my pan card.
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                      S
                      satya4456
                      from Bansi, Uttar Pradesh
                      Jul 25, 2017
                      Resolved
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                      Address: 277123

                      Dear sir,
                      My name is [removed]. I have applied for pan card online through e-sign/ekyc on 8 july 2017. It has been 7 days when i applied for new pan card. But i haven't got my pan no. Yet.
                      I'm very disappointed. Please help me.

                      Acknowledgement no.[protected]

                      Address
                      Vill+post : [removed]
                      Distt. [removed]
                      Mo no. [removed]
                      Jul 27, 2017
                      Complaint marked as Resolved 
                      My problem has solved.
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Jul 27, 2017
                      Updated by satya4456
                      T
                      Verified Support
                      Jul 28, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                        P
                        prashantsinha1234
                        from Mumbai, Maharashtra
                        Jul 25, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400017
                        Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                        I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process.
                        The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

                        My token no is: [protected]
                        Email: sinha. [protected]@gmail.com
                        Dob: 5/2/1972
                        Sep 2, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                        I am also getting same error. how did it resolved?
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                          A
                          Alles Patami
                          from Ahmedabad, Gujarat
                          Jul 24, 2017
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          Dear sir,
                          With due respect i would like to say few word about my pran account number is[protected]. I want to change my previous mobile number [protected]. Now i want to update this mobile number with a new mobile number [protected]. So i request to you please change my mobile number in my nsdl cra account that will be your kindness.
                          Thanking you sir,
                          Alkesh pattani.
                          Aug 25, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 25, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Alkesh,

                          This has reference to the query/grievance raised by you.

                          We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                          For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                          Sir i tried to make pan card my money is deduct but pan card process is not complete because adhar authority limit is out of reach. plz refund my money sir reference id - JSBI[protected]
                          Sir, the application for NSDL for the new pen card of gentlemen was done by us on -19/07/2017.
                          My Wallet ID[protected] has been deducted from Rs. 110 / - from the CSC Digital Portal whose Transaction is Id.[protected] in which I want refund.
                          NSDL TRANSACTION NUMBER[protected]
                          I am Nilofer khuster wala sahayak adhyapak-verg3 working in GOVT PS Khajuriya Kumavat in district Ujjain received PRAN NO[protected] on 6th April 2017 in mobile but i have not found prankit .plz send prankit as soon as .
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                            F
                            Frank29
                            Jul 24, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110001
                            Website: www.nsdl.co.in

                            Hi,

                            I had a pan card while i used to live in new delhi, india. Now i have moved to canada and has got canadian citizenship. I live in canada now. Do i need to change the address for pan card. And how can i change the address for my pan card.

                            I have written 5 emails to [protected]@nsdl.co.in; but they have not bothered to reply back to none of them.

                            Thanks for your help,

                            Regards,
                            Kishor
                            [protected]@yahoo.com
                            Sep 2, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Inconvenience caused is highly regretted. Kindly E-mail your query to [protected]@nsdl.co.in
                            Jul 28, 2017
                            Updated by Frank29
                            I have already sent email to this customer service address. Please do the needful. Thanks,

                            Kishor
                            I have created temporary token No :[protected] for correction of PAN Details.
                            After amount had debited from my account page were not working and dint get any proper message. The amount yet to credited back to bank.
                            I have already written to this customer service email address also a couple of times. However there has been no response. Please look into it.

                            Thanks,
                            Kishor
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                              S
                              Sunilsharma1991
                              from Allahabad, Uttar Pradesh
                              Jul 23, 2017
                              Resolved
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                              Resolved

                              Address: Alwar, Rajasthan, 301001

                              Dear sir,
                              I am apply new pan card and according to pan card status it will be undelivered due to insufficient address.
                              I am request to you than please tell me when my pan card is redispatch on below mentioned address -

                              Sunil sharma s/o rajendra prasad sharma
                              5 ka, 341
                              Shivaji park, alwar
                              Rajasthan - (Pin code - 301001)
                              M - [protected]

                              Note :- screen shot of pan card status and carrier tracking status is also attached for your further clarifications.
                              Aug 28, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 27, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              kindly Provide your 15 digit Acknowledgment no to resolve your query.
                              Dear, my pan yasmeen s%ismahi, ack. No. [protected] and pan card no. Aqmpy3678g has been returned undelievered .Plz resend it at same adderess . [protected]
                              Sir,

                              Our firm "R S Industries" Pancard was returned to NSDL by courier undelivered because our firm office is in 2nd floor, But courier could not find that hence returned our Pancard. So I kindly request to redispatch the same.

                              Ack No. [protected]
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                                C
                                Chetan Galhotra
                                Jul 23, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 11059

                                My permanent residential address is as under:-
                                Chetan galhotra
                                C-66, vishwas park, uttam nagar, new delhi-110059.

                                At present my pan is lies with the a. O. Ward. 3 (3) /range 29. Income tax office, samastipur, which falls under the pr. Chief commissioner of income tax, patna.

                                Under the circumstances your honor is requested to kindly issue necessary orders for transfer of my pan from the present a. O. Circle/ward. 3 (3) /range 29, ito, samastipur, bihar to the a. O. Ward 68 (2) / range 68, civic centre, new delhi who is now having correct jurisdiction over my new address as stated above.
                                An early action in the matter will be greatly appreciated as i have been filing my returns regularly and it would be proper if my past records were available with the current assessing officer.
                                Yours sincerely.

                                (Chetan galhotra)
                                Pan : amspg7351a
                                Email: [protected]@yahoo.com
                                Sep 9, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 27, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Kindly contact your Jurisdictional Income Tax Officer to get proper guidance on the matter.
                                Sir i tried to make pan card my money is deduct but pan card process is not complete because adhar authority limit is out of reach. plz refund my money sir reference id - JSBI[protected]
                                Sir, the application for NSDL for the new pen card of gentlemen was done by us on -19/07/2017.
                                My Wallet ID[protected] has been deducted from Rs. 110 / - from the CSC Digital Portal whose Transaction is Id.[protected] in which I want refund.
                                NSDL TRANSACTION NUMBER[protected]
                                R/sir my name is Pardeep my Pran card no is[protected] I am foget and loss my i-pin and password please re issue of my i-pin and password my email [protected]@gmail.com and mobile no -[protected] pls sir send me
                                Sir,

                                I had registered on PRAN through online form. I was able to generate the PRAN number. I also E signed the PRAN form. But the website is showing PRAN not found in database. I tried calling your customer number, but nobody is picking the phone there. I don’t know what to do. Please help me.

                                PRAN :[protected]
                                NAME: SHAKTI JAIN
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                                  G
                                  ganesh0004
                                  from Washim, Maharashtra
                                  Jul 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: 416404
                                  Website: www.onlineservices.nsdl.com

                                  I tried to fill the pan application through the nsdl website and selected the e-kyc aadhar verification process.
                                  The payment got deducted and it took me to the aadhar verification process. I entered correct otp and it kept saying 'your request cannot be processed, please try after sometime.'

                                  My token no is: [protected]
                                  Email: t. [protected]@gmail.com
                                  Dob: 4/10/1993

                                  Please resovle my problem
                                  Aug 28, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                  Aug 10, 2017
                                  Updated by ganesh0004
                                  Please refund me.
                                  Sir, the application for NSDL for the new pen card of gentlemen was done by us on -19/07/2017.
                                  My Wallet ID[protected] has been deducted from Rs. 110 / - from the CSC Digital Portal whose Transaction is Id.[protected] in which I want refund.
                                  NSDL TRANSACTION NUMBER[protected]
                                  Dear, my pan yasmeen s%ismahi, ack. No. [protected] and pan card no. Aqmpy3678g has been returned undelievered .Plz resend it at same adderess . [protected]
                                  Sir i tried to make pan card my money is deduct but pan card process is not complete because adhar authority limit is out of reach. plz refund my money sir reference id - JSBI[protected]
                                  Dear, my pan yasmeen s%ismahi, ack. No. [protected] and pan card no. Aqmpy3678g has been returned undelievered .Plz resend it at same adderess . [protected]
                                  Dear sir,

                                  i have applied my new pan card through nsdl online however now status is showing that "Your application is under process at Income Tax Department.".
                                  Pls look this matter serious and resolve the problems.

                                  Acknowledge receipt no. [protected]
                                  Name - PARDEEP KUMAR

                                  Thanks
                                  PARDEEP KUMAR
                                  [protected]...
                                  I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
                                  The payment got deducted and it took me to the aadhar verification process. I entered correct otp two times and
                                  it kept saying 'your request cannot be processed, please try after sometime.'

                                  My token no is: [protected]
                                  Email: [protected]@gmail.com
                                  Dob: 10/11/1982
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                                    N
                                    Nivedita Ray
                                    from Pune, Maharashtra
                                    Jul 22, 2017
                                    Resolved
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                                    Website: www.onlineservices.nsdl.com/paam/emudraWebServices.html?ID=-1909628285

                                    I am trying to modify my pan details. After successful payment and aadhar authentication, while i submit otp, it results in:
                                    "your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this pan application in next seven working days"

                                    I got it twice.
                                    Sep 2, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 27, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Information is insufficient to resolve your grievance. Email your concern/query to [protected]@nsdl.co.in /call on[protected]
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                                      S
                                      suraj1234@
                                      from Patna, Bihar
                                      Jul 22, 2017
                                      Resolved
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                                      Address: Patna, Bihar, 801109
                                      Website: NSDL

                                      Dear sir/madam,
                                      I am kiran kumari thakur and my father name ramesh thakur, due to this i am getting problem in document verication.
                                      I requested u, plz resend my pancard at following add.
                                      Acknowledge no.[protected]
                                      Pan no. Bdzpt6100p
                                      Add. C/o krisnandan sharma
                                      Village-bari tangrela,
                                      Post - sharrampur
                                      Patna-801109
                                      Mob:[protected], [protected]
                                      Plz, do needful as earlist as possible.
                                      Sep 2, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 27, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                        A
                                        Ashish Intextl
                                        from Muzaffarpur, Bihar
                                        Jul 21, 2017
                                        Resolved
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                                        Address: Jaipur, Rajasthan, 302012
                                        Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                                        Dear sir/madam,
                                        Greetings of the day,
                                        My name is sharwan sharma, i requested for new pan card before 3 months ago,
                                        But my pan card status is showing as it was before 2 months.

                                        Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you

                                        I tried a lot to call on above numbers but nobody, took the call,
                                        Please help me what should i do.

                                        My acknowledgment number is - [protected]
                                        Name - sharwan sharma.
                                        Dob - 24/03/1975
                                        Mob - [protected]
                                        Aadhar number[protected]
                                        Sep 2, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 27, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                        after submiting complaint here they rejected my application, saying that.

                                        Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected]/42541984/42541986 for details:

                                        Proof of identity not provided/ not valid.
                                        .

                                        i have provided my aadhar card as my supporting document, but i think they doesn't value aadhar.
                                        dont know how to satisfy them?
                                        Please Help
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