NSDL e-Governance Infrastructure Complaints & Reviews

Address: 560097

Dear sir,
I applied for reprint my lost PAN card, and it was undelivered to me and it has been returned to mumbai office. So here i am requesting you to please resend my pancard at following address.
Application Coupon number U[protected]
Application Type Reprint Lost the PAN Card
Applicant Name RAMANJANEYULU VEMARTHI
PAN No BBSPR0192L
Address
-13, 269/32/2, 4TH BLOCK, 6TH CROSS
DODDABOMMASANDRA
VIDYARANYAPURA, BANGALORE 560097
Mobile: [protected]/[protected]

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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Address: 560022

It has been over a week that i have applied for a new pan card through aadhar card and have received no update. Each time i check the status it is the same.
The nsdl website claims to deliver the pan card applied through e sign within 7-14 days.
Please give an update and give an approximate date when i would receive mu pan card.
Acknowledgment number
:
[protected]

Aug 25, 2017

Complaint marked as Resolved

Done

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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S

Sirajuddinghani

from Karnal, Haryana

Aug 9, 2017

Sir/madam,
Please redispatch my pan card as I was unable to receive it last time and it got returned back to Mumbai . Kindly do send it as soon as possible.
Name-Sirajuddin Ghani
Pan no- CCRPG3576L
Address -Home no-5-3-51, gole Khana, beside decent function hall, bidar-585401.

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Address: Chandigarh, Punjab, 160101

We had applied for tan on 13.06.017 for our new bank branch, syndicate bank, sco 904, round floor, nac manimajra, chandigarh through acknowledegemnt number [protected], however till now it has not been received till now. Please expedite since it has been almost 2 months now and we need to remit tds.

Email id: br.[protected]@syndicatebank.co.in
Mob:+[protected]

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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C

Cyber Square

from Mavelikara, Kerala

Aug 10, 2017

Temporary Token Number [protected]

shakuntala mishra

Pan card refund not received after seven working days

email : [protected]@gmail.com

contact no . [protected]

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Address: West Tripura, Tripura, 799004

My pan change request acknowledgement number is [protected]. I had applied for the same on 01.08.2017. The status still shows : "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/46/47/48/49 where the application was submitted by you." please provide the full details of the current status of my pan change request.

Sep 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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I have been asked to apply for new aadhaar since my old card is cancelled.
Enrolment no 2017/78125/89252 date 19/05/2017 14:41:58
It is almost 3 months and i have not got the no or the card.
I am a senior citizen {73years}
Since i am urgent need the card please me.
Chandrakanth koteswar kamath
Please let me know how long i have to wait sincev i have link the same ti my itax return

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Chandrakanth,

For your grievance related to delay in processing Aadhaar. You can send your grievance/complaint to UIDAI's dedicated e-mail ID - [protected]@uidai.gov.in

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A

Amarjeet Majoka

from Muzaffarnagar, Uttar Pradesh

Aug 10, 2017

Acknowledgment Number : [protected]
Name : CHHINNO DEVI
Category : Individual
Status :

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

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Sir,
With reference to the subject cited above i have the honor to inform you that i tried to open nps tyre ii account andam unable to complete the registration process of tyre ii nps account. As i already have nps tyre i account. As i enter the acknowledge number in the registration page, the system says no record found.. But the system already has given me an acknoledge number in my registered mobile number which is registered with them...
Please suggest.
Phung pherenga baglary
Acknoledge no[protected]

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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I have applied for online pan correction. I did the payment and on the last step my authentication is failed and i got this message

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Rs 118.90 are also debited from my account.
My temporary token is [protected].
Kindly refund me the money.

Aug 10, 2017

Complaint marked as Resolved

Got my refund on 9th August.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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Address: Bangalore, Karnataka, 560077

I have opened a nps account. And i have e-signed the form. As i have e-signed no need to send the filled form to cra. But i unable to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: una satyanarayan rao
Pran:[protected]
Mobile no.: [protected]
Email id: [protected]@gmail.com

Thanking you
Una satyanarayan rao

Sep 13, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at “consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Sir/Madam

I had applied for PAN correction about 2 months ago but still it is showing your application is under process.

as I was unable to link Aadhaar with PAN due to name mismatching, so applied for PAN correction on 29th June 2017 by using Aadhaar based e-KYC but still it's showing application under process.
PAN Correction Ack No. [protected]

Thank you

Vikas

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Bulandshahr, Uttar Pradesh, 202399

Website: backoffice

Acknowledgment number : [protected]
Name : vijay singh
Category : individual
Status :
Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Sep 12, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Devdatt,

Your PAN application is marked for duplication by Income Tax Department; you may please contact your Jurisdictional Income Tax Officer.

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Address: Allahabad, Uttar Pradesh, 276001

Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Sir/madam,

I have applied for new pan card on 4th august 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanks & regards,
Pushpa singh
[protected]

Sep 12, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 08, 2017

Updated by Raj Mangal Singh Sir/madam,

I have applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanks & Regards,
Pushpa Singh

Verified Support

Aug 11, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Raj,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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R

rathod009@

from Pune, Maharashtra

Aug 8, 2017

I applied for new pancard. But there was an ekyc error.
And there Was a massage that is "you will recive refund in 7 working days "
It is 14 th working day. And the refund is not yet to deposit.
can you reply me why this delay appers. ?
Or are you guys just cheated me. ?

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M

[email protected]

from Harda, Madhya Pradesh

Aug 8, 2017

Myy processing fee deducted from my bank on 27th july 120/- transanction no./ JSBI[protected]IGABSJXTZ7 / name ashok dutt//pan aappplied for RITU Manohar// payment has still not refunded..

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Address: 762030

I like to inform you that the tan number bbnp01755f was allotted
Infavour of ddo code bdhedu004 of principal panchayat college
Palasagora dist boudh odisha since march 2016.
. As per a&g letter novlc-ss-ddo-067/64 the ddo code of said
Institution has been changed to bdhedn012 from bdhedu 004. Hence new
Ddo registration bearing number sgv229328f. Has been generated
Infavour of new code which, communicated to undersigned on dt
01.07.017 by email from [protected]@nsdl.co.in.
Presently the new ddo registration number not matching with tan
Number bbnp01755f of this institution
. Thus it seems to mismatch in filing of 24 g by the treasury
. The amount which has been deducted from the employees not being
Uploaded since march 2017

Thus ii request you to attach new ddo registration number with tan no
Bbnp01755f
So that regular tds can be uploaded through 24g

Anticipating your kind response and suggestion

Principal
Panchayat college palasagora

Sep 17, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 110095

Website: www.npscra.nsdl.co.in

Dear sir,

I have many time request & submitted apy closer form for closed my atal pension yojana account but not any positive response me.
So, please i request you please closed my atal pension yojana account asap.
I am already 3-4 time form submitted form in sbi bank, dilshad garden. Branch. But ata; pension account not closed & daily month cut my amount in my account. For proof i have attached apy closer form receiving. I am very tied because if i manage my account then cut 1200/- per month atal pension yojana amount. If i not maintain own sbi account then bank take penalty a/c not maintenance charge.
Sir please take action my complaints & closed my atal pension yojana account asap

With regard,
(Dinesh lal chaudhary)
[protected]

Aug 10, 2017

Complaint marked as Resolved

Dear Sir, Atal Pension Yojana is a central Govt. scheme. i have open a account in this scheme & submitted 1196/- per month in this APY scheme. this month auto dabit my State Bank of India, Dilshad Gaden. I want closed this scheme & refund my money. so i have feed & Submitted APY closer form in own SBI, Dilshad Garden Branch, last 3-4 time per month, but not positive response me because Bank Manager said to me i have send your A/c closed application for Govt. (npscra.nsdl) but not any response other side. Sir I am very tide for this routine. & sir i want permanent solution this problem, so i give some important Information you for related this scheme please check below. & attached own closer form you take & sea bank receiving stamp. Sir finally I request you please help me for closed APY A/c & refund my money ASAP. My Name:- Dinesh Lal Chaudhary My PRAN is : - 500048797117 (APY A/c) Sbi Bank A/c no. : - 10172631297 (debit 1196/- pm) Govt. Site:- https://www.npscra.nsdl.co.in Mumbai Off. (Head Office) Add:- Address NSDL e-Governance Infrastructure Limited 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013 Tel.(022) 4090 4242 Fax (022) 2495 2594/ 2499 4974 Toll Free Number : 1800222080 Email ID - [email protected] [email protected] [email protected] [email protected] [email protected] Delhi Off:- 409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi - 110 001 Tel.(011) 23705418 / 2335 3817 Fax(011) 2335 3756 With Regard, (Dinesh Lal Chaudhary) (9313885430)

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 10, 2017

Updated by Dinesh lal chaudhary Dear Sir,

Atal Pension Yojana is a central Govt. scheme.
i have open a account in this scheme & submitted 1196/- per month in this APY scheme. this month auto dabit my State Bank of India, Dilshad Gaden. I want closed this scheme & refund my money.
so i have feed & Submitted APY closer form in own SBI, Dilshad Garden Branch, last 3-4 time per month, but not positive response me because Bank Manager said to me i have send your A/c closed application for Govt. (npscra.nsdl) but not any response other side.
Sir I am very tide for this routine. & sir i want permanent solution this problem, so i give some important Information you for related this scheme please check below. & attached own closer form you take & sea bank receiving stamp.
Sir finally I request you please help me for closed APY A/c & refund my money ASAP.

My Name:- Dinesh Lal Chaudhary
My PRAN is :[protected]APY A/c)
Sbi Bank A/c no. : - [protected] (debit 1196/- pm)
Govt. Site:- https://www.npscra.nsdl.co.in

Mumbai Off. (Head Office)
Add:- Address NSDL e-Governance Infrastructure Limited
1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel.[protected]
Fax[protected]/ 2499 4974
Toll Free Number : [protected]

Email ID - [protected]@nsdl.co.in
[protected]@nsdl.co.in
[protected]@nsdl.co.in
dinesh.[protected]@nsdl.co.in
[protected]@nsdl.co.in
Delhi Off:-
409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi - 110 001
Tel.[protected] / 2335 3817
Fax[protected]

With Regard,
(Dinesh Lal Chaudhary)
([protected])

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A

Arsh Sid

from Nagram, Uttar Pradesh

Aug 8, 2017

Acknowledgment Number : N-[protected] Name :SAMAN BANO Category:Individual Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. why nsdl shows my apploction status pending??

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Address: Bhagalpur, Bihar, 812005

Respected sir/madam
I had applied for pan. But meanwhile i shifted to chennai and i could not collect the same. Later i came to know that same has been returned. Now i am not having my pan no and acknowledgement no. So you are requested to guide me in this regard that how to get my pan.
Kabita kumari
Mob - [protected]
D/o - om prakash sah
Warsaliganj road
Mirjanhat
Bhagalpur
Bihar
Pin - 812005

Sep 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

NSDL e-Governance Infrastructure Customer Care's response Kindly furnish your Query with your 15 digit ACK No. to check status.

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B

Bishu Sama

from Raikot, Punjab

Aug 8, 2017

I applied application for new pan card online with e-KYC aadhaar number in NSDL on 02/08/2017. My temporery tokan number is [protected] and aknoledge number is [protected].But i didn't get my PAN number till now.Please update my date and provide me my Pan number.

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

Your PAN application is rejected by ITD because UID number mentioned in the PAN application is already exists for another PAN. Kindly contact TIN Call Center on 020 27218080 for further assistance.

A

anish yumlembam

from Tezpur, Assam

Aug 8, 2017

Hello sir,

I have applied on 17 jul 2017 for pan card. But still its Showing as Your application is under process at NSDLThis is My
Acknowledgement Number : [protected]
please help me out When i can get my pan card.

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

Your PAN application is marked for discrepancy in name, for further clarification, kindly reach us at [email protected]

V

vidhya a parmar

Aug 8, 2017

I applied online for New Pan card application and my temporary token number is [protected] amt paid through internet banking Payment paid Amount Rs.114.72/- Date on (02/08/2017) Against Transaction Description : TRTR/[protected]/[protected]:08:00/UB, Please Refund my Payment immediately.

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080

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Sir i have applied twice but it is showing ekyc error. It deduced money from my bank account. Refund my money. It is the worst service. We are moving towards digital but this type of error. I know that it will take arround one month for refund or you may not please improve service.
Token no — [protected]
Name shahwaz husain
Email... [protected]@gmail.com

Sep 15, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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I applied for the pan card on 03 july 2017, i was wait for more than one month, i've not received the pan card, so please check the status and send to the address (In the application form) as soon as possible...

Details of the pan card :
Name : ravishankar k
Father's name : krishnamoorthi
D. O. B : 09 june 1966
Acknowledgement number : n - [protected]

Sep 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: Surat, Gujarat, 395006

Website: Nsdl

Herewith we bring to your kind notice that we had applied for a lost pan card in the of piyushkumar rameshbhai kikani, which was dispatched to our correspondence address in the first week of the march 2017. We couldn’t receive the pan card as nobody was at home that time when local post man reached our home. Later, after a week i contact the post office redarding the post they told they returned to the sender address.
Therefore, i requesting you resend my pan card to my address mentioned below.
Application no: n - [protected]
Pan card no : dmypk0957b
Address : b 203, panchavati apt. Santoshi nagar, near maruti chowk, lambe hanuman road varachha, surat - 395006
Doi : 19/09/1990
So, kindly resend the pan card to the address mentioned above.
Thanking you,
Yours faithfully,
Piyushkumar rameshbhai kikani

Sep 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

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P

popcorn by deepak

from Delhi, Delhi

Aug 7, 2017

R/s -
I have newly applied for pan card . It has been dispatched on 14 may 2017 but i didn't get it. Please send it again on same address.
Name - Pooja
Father's name - Mr. Satyavir singh
DOB - 06/11/1997
Application no.[protected]

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

R

raju9058

from Aligarh, Uttar Pradesh

Aug 7, 2017

Sir nsdl se pan card online kiya he jo ki transaction id [protected] he date 02/08/2017 ko jiski csc id[protected] he acknowledge number nahi mila or payment dr 100.50 kat gaya he nam ram pratap
shyamlal
viil lakhanpur ghar etawah
aadhar no[protected]
refund, return, repair, etc request

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080

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Address: Mumbai City, Maharashtra, 400013

Website: www.egov-nsdl.co.in

Dear team

I have applied for pan correction for my father 1 month ago and documents has been sent to the given adress before 25 days however still the pan card is not delivered. When i am checking the status it is showing "your application for 'new pan card or /and changes or correction in pan data' is under process at nsdl" from last 20 days.. When our prime minister is trying to do everything digitally but the services again proof that we are still in the old age. This type of problem will lead to the neglegancy of people using internet for any kind of online applications. Would be helpful if you can help me out to resolve the issue at earliest.
Acknowledgement number:- [protected]
Applicant name:- dinesh patra

Thanks & regards

Sep 11, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and sent to Income Tax Department for updation of PAN details

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A

Atulsir Chauhan

from Ahmedabad, Gujarat

Aug 7, 2017

Pan name : DAXABEN RATILAL DODIA
Resend as per acknowledge no : [protected].
ADDRESS :C/O ARVINDBHAI KARSANBHAI CHAUHAN,
'SHRADDHA ',
ANKURNAGAR - 39,
TIMBAVADI,
JUNAGADH,
GUJARAT - 362015
MO.[protected].

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

G

Ghanshyam Singh Choudhary

from Lucknow, Uttar Pradesh

Aug 7, 2017

NSDL PAN — pan card not yet dispatched

PAN Card bearing Number ILHPS6419D for Smt Saroj not yet despatched/delevered . It was applied vide Application Number : E[protected] dated. 11/04/2017. Hence, the PAN Card inordinately delayed for despatch/delevery. Please expedite.

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Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you

This message i get whenever i track my pan card, my ack no - [protected]

I also applied earlier in 1 may 2017, but it gets rejected. I again applied but still it didnt come, i need it urgently but it is not yet deleiverd. Please try to deleiver it before 10 aug

Sep 10, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Aug 10, 2017

Updated by prakhar95 It been almost 13 days but still it is showing -
"Your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you"

I don't know when it will be deliverd.

Verified Support

Aug 10, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Aug 14, 2017

Updated by prakhar95 Not yet solved my problem, i do not receive my PAN card and tomorrow I have to join my company.
Thank you so much

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V

Veer Patle

from Korba, Chhattisgarh

Aug 7, 2017

On

Dear Sir,
I was allotted with PRAN No.[protected], while processing my I-Pin i forget my secret question`s answer and unable to process my pass word to view my NPS account. Please helpme to sought-out this problem.

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NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

B

bange

from Lucknow, Uttar Pradesh

Aug 7, 2017

Category: Individual

Ack No -[protected]

Name- Rajendra

Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

What Should i do next.Please help me out, i need urgent.

Reply

NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

G

Girishjoshi786

from Chennai, Tamil Nadu

Aug 7, 2017

I have applied for PAN Card and the same is despatched through registered post vide Consignment no.RM[protected]IN dated[protected]PAN : BGPPJ8604K) and the same is returned back undelivered. Kindly re-send the same by way of Postal Department and do needful. Thanking you

Mail ID - [protected]@gmail.com

Reply

NSDL e-Governance Infrastructure Customer Care's response, Aug 14, 2017

Verified Support

If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

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Address: Sant Ravidas Nagar, Uttar Pradesh

Website: www.onlineservices.nsdl.com

[resolved] nsdl — pan card fee not refunded

I use nsdl website to create a new pan card for himself. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.118.90 using my debit card. My balance was deducted from the bank on 28/07/2017 but aadhar verification was not completed due to not receiving fingerprint authentication. I wait 7 days but not refund so i claim. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." i have got no refund message from my bank. Where is the my 118.90 fees of my pan application? This problem arises due to their authentication failure. I need all my money or create a new pan card. They have to close their webiste if they can't fix the bugs. This is the true failure of digital india. Do something for a change.

Aug 6, 2017

Complaint marked as Resolved

[email protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 177

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