NSDL e-Governance Infrastructure Complaints & Reviews

Address: Ghazipur, Uttar Pradesh, 233001

Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

Dear sir/madam

My name is Pramod Yadav and I belongs to Gazipur, Uttar Pradesh. I filled for my Pan card on 22nd December 2016(last year) and I am still getting reply o[censored]nder Processing from NSDL website. It's effect me a lot because of banking purpose because bank want PAN Number for money transaction. My details related PAN CARD verification are:

1)ACKNOWLEDGEMENT NUMBER-[protected]

2) DOB- 10 Sept. 1997

I will be very thankful to you if my issue will solved as soon as possible and I get my Card because it is little urgent.

Your always obedient
Pramod Yaday
+91-[protected]
pramod.[protected]@gmail.com

May 23, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Pramod,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Address: 805122

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Acknowledgment Number : [protected]
Name : VISHEK KUMAR
Category : Individual
Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

Why it is showing pending status. i have never applied for pan card before. it is the first time i am applying. please resolve this problem and allot a pan card.

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Vishek,

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. We are following up with ITD for earliest resolution.

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Address: 263152

Dear sir/madam my name is Kunwar Pal. I applied for Pan Card through online on[protected]. The acknowledgement no. [protected].Category Individual. I sent the supporting documents through registered post which was delivered to NSDL on Feb 2017. But till now my pan application status is " We have received the documents with reference to your pan application. Your application is under process with NSDL" from 1st march . I call to NSDL customer care[protected] many time ( 8 march, 14march, 21march & 30 march). But till now my application status is same. Dear Sir/Madam my department block my salary since last three month for pan card and my financial situation is very weak. Please sir/madam take a necessary action to solve my problem as soon as possible. Thank you sir/madam again and I hope that you will be help me.

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Kanwar,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: Hisar, Haryana, 125001

Dear sir, my pan card is not received to the given address. Please redispatch my pan card and send it to me. Delivery man not delivered my pan card and and no phone call is come from blue dart to receive pan card
My acknowledgment no. [protected]
My name is partap singh
Please sir help me
And send my pan card to the same address which are given in pan card.
Please do some serious action.

May 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Pratap,

Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 30-Mar-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN, at the address for communication.

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Address: Thane, Maharashtra, 400601

DEAR ALL,
I have Applied for PAN changes with acknowledgment no. [protected] in feb 2017 and it was received by PAN NSDL office pune on 23st feb 2017. Normally, it takes 10-15 days to update and dispatch new pan card, but it been more than 1 month, they haven't updated and issued new pan card. Moreover, i called in their customer care number but everytime Call is getting engaged. It was bit urgent.
kindly resolve..

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Chakrapani,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: 741155

Website: NA

Hi,
I applied pan card and almost one month over. I have not received my card. Acknowledge number - [protected].
Current status showing -
Your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application. When i called the number it is not received.

Please help.

Thanks,
Manisha biswas

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Manisha,

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. Your PAN Card will be dispatched to you shortly.

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Address: Agra, Uttar Pradesh, 282001

Website: TIN NSDL COMPLAINED

Dear sir / madam,

This is to inform you that we have applied for pan card on 1feb-2017 and more than 60 days has been passed but we have not received our pan card till now while all necessary documents is received to pan card deptt. And all documents receving acknowledgement is given by pan card deptt. On 16march.-17. We have registered our complaint also on nsdl e-mail but no action has been taken by them.

Please take the necessary action against pan card deptt.

May 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us with your PAN acknowledgement number to check the status.

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To,
Nsdl
Date: 31/mar/2017
Sir,
I did not get my pan card due to unavailability at home pan no [ hrjps3698d ]
Applicant name : saravanan
Consignment no.: [protected] (Blue dart)

I have applied for the pan card in the month of january. The pan card is been delivered to the mentioned address but due to unavailability in home. Pan card has been returned back to mumbai.
The pan card is been dispatched through bluedart courier way bill number : [protected].
I need to give copy of my pan card for bank purpose so kindly dispatch it again as soon as possible.

Thanking you

May 29, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear saravanan,

Your PAN card has been returned undelivered to NSDL on 30-Mar-2017. The reason for non-delivery as specified by the courier agency is 'Consignee not available'. The same will be re-dispatched shortly.

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Address: Pune, Maharashtra

Website: www.tin-nsdl.com

I had applied for a duplicate PAN card to be issued with a request to change the address in Jan 2017..required fee was paid online and documents sought for the transaction were shared with Income Tax PAN Services Unit(Managed by NSDL e-Governance Infrastructure Ltd), Pune.

Having acknowledged receipt of documents, on 30th March-I received communication that there is discrepancy in my application that supporting documents for address proof/fathers name/identity/date of birth not submitted - while I submitted a passport copy, which is listed as the document for all of the above.

Tried reaching their call centre at[protected] and it's useless while mail responses are pathetically slow.

Please help.

May 23, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly E-mail your PAN related grievance with Acknowledgement number to [protected]@nsdl.co.in

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Address: 411016

Website: www.tin-nsdl.com

Herewith I bring to your kind notice that my mother applied for PAN on 01/02/2017 with Acknowledgement number (N-[protected]) and on February 26th 2017 we received a confirmation mail that NSDL received the regarding documents and the PAN is under process and the status will be intimated to me by email.But till now we didn't received any email regarding Pan and the same status is displayed that Pan is under process.Therefore I request you to kindly look after the query and help me as I am in urgent need of PAN.
DETAILS:
Name of applicant : KASULAMMA MADAGALA
Acknowledgement Number: N-[protected]
Payment Ref. No : 1010003242368010220171925141485957314038

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Kasulamma,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: New Delhi, Delhi, 110096

I applied new pan card and the pan no is-ctzpb2655j and having acknowedgement number is [protected]. One month have been passed but still i didnot get my pan card and status shown that pan has been allotted by income tax department, your pan card is under process at nsdl and will be despatched to you shortly. Due to that only i have faced lot of problem. So i need urgently pan card for my future reference.

May 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on 29-Mar-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected]

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Address: Mirzapur, Uttar Pradesh, 231302

Website: www.tin-nsdl.com

Sir,
Acknowledgment Number:- Name:-

[protected] PRAMOD KUMAR
[protected] BANDANA SINGH
[protected] GUDDI DEVI
[protected] JAMUNA
[protected] RAJESH
[protected] SHANTI DEVI

इन्होंने इससे पहले कभी भी PAN आवेदन नहीं किए हैं । पर इनका PAN Status

"Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application"

दिखा रहा है ।
अतः आपसे निवेदन है कि इनका PAN जल्द से जल्द जारी कर कृपा करें ।
धन्यवाद !

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: Faridkot, Punjab, 151205

I applied for PAN before a month ago. Status showing same thing from many days. Please issue my PAN as soon as possible. Details are given below.
Acknowledgment Number : [protected] Name : NASIB KAUR Category : Individual Status :

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: 380054

Website: www.onlineservices.nsdl.com

My Ack no. is [protected]

submitted my application on 28.01.2017.

I had sent it through speed post on 31.01.17.

Till date the status is "UNDER PROCESS".

I am not able to contact the no.[protected].

I tried this no. several times.

Please somebody, tell me the status of my PAN CARD.

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Gopal,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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R

ramakantharao

Mar 30, 2017

I tried to do contribution through eNPS. The transaction got failed, but money debited from my account.

Transaction Reference Number:[protected]
ACK number: 12994360
Transaction Date:[protected]:59:20

From Bank: Axis Bank

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NSDL e-Governance Infrastructure Customer Care's response, Apr 13, 2017

Verified Support

Dear Ramakantha,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

V

vikaseywuwuaju

from Zamania, Uttar Pradesh

Mar 30, 2017

Sir meine ekyc se pan apply kiya lekin adhaar me number register nahi hone ke karan mera pan application submit nahi ho paya to sir mera 116 rupees kab tak refund ho jayega.

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NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017

Verified Support

To help resolve your query/concern, reach us on [email protected]

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Address: Pune, Maharashtra

Website: www.tin-nsdl.com

Dear Sir/Madam,
My name is Balraj. I Applied for PAN through online on 16.02.2017. The acknowledgement No generated is [protected]. I sent the supporting documents through Speed Post which was delivered to NSDL on 22.02.2017 (Found by Tracking). Thereafter, I received a mail on 09.03.2017 stating that the supporting documents was received by NSDL. But, till now I had neither received PAN number or PAN Card. Please, check the same and process the same at the earliest so as to make it possible for me to apply for Bank Account.

Yours faithfully,
Balraj. C

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400013

Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I am applied for new pan card using the https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

for paperless application.

My account has been debited on 13/03/2017 and after successful payment there is an error message that your application could not be processed due to an error.
My Token no. is [protected].

I am received a pop up message that you will get the refund within next 7 days but didn't received the refund amount even more than 15 days lapsed.

How digital India compaign will succeed in India where there is no sytem to refund the amount within the stipulated time.

There must be passed a strong law to tackle such cases since such persons are didn't understand the value of others money.

so there should be proper system to tackle them.

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: Mumbai City, Maharashtra

We have applied for PAN of our Firm namely Wisbee Consultants (Ack No:- [protected]) online on 17/02/2017 and sent all the documents on 21/02/2017 courier received by you on 22/02/2017 still its around 1 Month and 15 days till date we have not received PAN card.

I have checked online status and its showing documents received application under process from last 1 month.

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. Your PAN Card will be dispatched to you shortly.

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Address: Kozhikode, Kerala, 673005

DEAR SIR,

I HAVE MADE PAYMENT AGAINST TOKEN NO. [protected] THROUGH SBI INTERNET BANKING AND THE REF. NO. HSBI[protected]IGAAXOYBP6 TRANSFER TO

i request you to please provide acknowledgement number for token number [protected] or please refund the deducted amount in to my account

Please refund to the following sbi account

bank name : state bank of india

account holder name : Sabik m

account number : [protected]

branch : Elathur

ifsc code : SBIN0002211

Amount Rupees : 111.60

Regards

Sabik m

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Sabik,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: Mumbai City, Maharashtra

Website: www.onlineservices.nsdl.com/paam

Regarding eSign/EKYC request for PAN card failed for token numbers [protected], [protected]

I have made the payment 117.75 twice on 29-Mar-2017 and Aadhar verification was successful via OTP.

Request you to dispatch the card or refund the amount to my bank account.

Payment reference numbers IICI[protected]
IICI[protected]

Regards
TarikMakhija

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Mar 29, 2017

RAHUL KUMAR MEENA's response Pencard address par nahi pahuchne ke karn

Mar 29, 2017

RAHUL KUMAR MEENA's response HI
I applied for the reprint of PAN card last year in Nov. I made the online payment but when I check through SMS it says it have been delivered on 04 of March 2017 but when I called to customer care executive they told it has been delivered on 14 of March
They are making clear about it.

Please help me
My aknowlegement # is [protected]
site where i made this transaction is www.tin-nsdl.com

Mar 29, 2017

Updated by tarik62 Dear NSDL governance, none of your customer care number are working [protected]
Regards
Tarik Makhija
[protected]
[protected]@yahoo.co.in

Mar 29, 2017

Updated by tarik62 Tried head office number +[protected] also, not working.
Regards
Tarik Makhija
[protected]
[protected]@yahoo.co.in

Verified Support

Apr 17, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Rahul,

Your PAN card has been dispatched on 04-Mar-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN. We are following up with concern team for earliest resolution

Verified Support

Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Tarik,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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RAHUL KUMAR MEENA

from Lucknow, Uttar Pradesh

Mar 29, 2017

Vill/ post - bhandodi the- malakhera dis-alwar ( raj)
Name - Rahul kumar meena
Fathers name - Rajesh kumar meena
Mob. - [protected]
Date barth - 20/08/1996

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Address: Kanpur, Uttar Pradesh, 208001

Website: www.onlineservices.nsdl.com

Dear Sir/Maim,
My name is Om prakash Maheshwari and I had applied for Duplicate(Correction) PAN card on 30/01/2017 by making online payment.I got the ack. No. N-[protected]. But till date i.e. even by 29/03/2017, No PAN card received.
I thought it would take around 15-20 days to deliver, but more than sufficient time has passed.
Firstly, I thought due to elections it was taking time, but that is also over.Status Tracker is showing as under :
"We have received the documents with reference to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Your application is under process with NSDL"
This status is as it is right from the day you had received the physical documents i.e. 09/02/2017.
Kindly deliver it to me ASAP to avoid any hardship to me.
Thanking you,

Your sincerely,
Om Prakash maheshwari

May 19, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 18, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Om Prakash,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL e-Governance Infrastructure reviews & complaints page 216

Delay In Delivery Of PAN CARD

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NSDL Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

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Pan application is under process with NSDL to a long time

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Not receive my pan card

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Not updating PAN details

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Pan card applied but not received.

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Pan card no. Is not a lot

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Pan card came back to mumbai pan no [ hrjps3698d ] consignment no.: 34113728773 (blue dart).

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Duplicate PAN card issuance with address change

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Regarding Pan Card

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Delay of dispatch pan card

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Pan status is " (itd) database shows that you may have been issued pan in your name. itd yet to inform status of your application."

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Pan number not issued

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Change / Correction in PAN Card

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PAN Number/Card not Received

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Online application for new pan card using Aadhar card details through paperless option

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PAN not received

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Successfully done payment but acknowledgement number didn't get against PAN Application - token. No. 0005039950 dated : 2017-03-17 10:56:44.434

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Regarding esign/ekyc request for pan card failed for token numbers 0005570278, 0005567969

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Non delivery of PAN card

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