NSDL e-Governance Infrastructure Complaints & Reviews

Address: 844113

Dear sir/Madam

i am mohd.Gulab, I first time offline apply for pan card in UTIIsal Office

Objection mark[UID Authentication Mismatch ) My application coupon no is U[protected] . UTI Office Saff said that it has been rejected, re-filled the form. So i Can apply for Ekyc NSDL Pan card . acknowledgment no is

[protected]

Plz Sir

You send my Pan card with pan No.

Regard

May 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is forwarded to Income Tax Department (ITD) for allottment of PAN. However ITD database shows that you may have been issued PAN in your name. We are following up with ITD for earliest resolution

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Address: Pune, Maharashtra, 582101

Website: www.tin-nsdl.com

I have applied for PAN Card with Ref ID N-[protected] It has been rejected on basis of name/dob/gender mismatch with respect to my Adhara which are accurate to my knowledge and will be attached to this complaint.

Insufficient information is provided for rejection of application for we will have no idea how to correct.

Also nsdl doesn't provide a means of regenerating application to verify the data that has been submitted.

May 26, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in

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Address: Kurukshetra, Haryana, 136131

Sir
My accknowledgement no. [protected]
Name arjun singh
S/o jai naryan
Village bodhi, po. Umri
Teh. Thanesar distt. Kurukshetra
Haryana
I again d/o. Birth proff[protected]
Submit. By speed-post
Ondate 11 march 2017
But my pancard not received
Please information me

Mob. No. [protected]
Or
Email. [protected]@gmail.com
Give me anaswer argently
Thanks you

May 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Apr 06, 2017

arunjitha000's response PAN Application - token. No. [protected] dated :[protected]:49:29.07 is rejected and a message is shown as rejected and will be refunded in 48 hours. I do not get any refund. Please refund my application money as soon as possible. my account number is [protected]

Apr 06, 2017

arunjitha000's response This is shown . Please refund me in 7 days

Verified Support

Apr 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Arjun,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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A

arunjitha000

from Pune, Maharashtra

Apr 6, 2017

Sir
My pan application was rejected due to my name is not same in the aadhaar card. please refund my application fee.
Arunjith A
Nambiady House
Mayanad p o
Kozhikode 8

About d/o birth proof again submit - Comment #2696282 - Image #0

Reply

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Address: 411016

Website: tin.tin.nsdl.com/pantan/StatusTrack.html

DEAR ALL,
I have Applied for change in pan card vide acknowledgment no. [protected] in feb 2017 and it was received by PAN NSDL office pune on 21st feb 2017. Normally, it takes 10-15 days to update and dispatch new pan card, but it been 1 month and 15 days now, they have not updated and issued new pan card. Moreover, i called in their customer care number 5 times but everytime they assure me that ur pan application will be verified and updated within 4 to 5 days.but still they have not issue the card.It was bit urgent.
kindly resolve..

May 27, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

May 31, 2017

Updated by vp096715 hello sir,
it has not yet resolved.i am frustrated now, i think PAN department in sleeping doing nothing...

May 31, 2017

Updated by vp096715 it been 5 month now since application and everytime they are raising useless different query. i have provided all the document asked for, still they are not issuing pan

May 31, 2017

Updated by vp096715 can anyone provide me PAN NSDL higher authority phone number. its most urgent

Jun 22, 2017

Updated by vp096715 hello
my complaint has not resolved yet

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Address: Mohali, Punjab, 1406-04

Website: NSDL

I was calling at all numbers provided at site of nsdl but every single number busy for 10-12 hours continuously...is this a joke
what kind of management is this..
no one to answer the calls..
i applied for pan card on 5th april, 17 and make payment twice from my debit card which was resulting into unable to process but amount was deducted from my account..
kindly solve this issue and tell me where to contact...

May 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly E-mail your query to [protected]@nsdl.co.in

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Address: Mumbai City, Maharashtra, 40070

Website: nsdl pan card

Dear NSDL Team,

I have applied online for correction of pan card through EKYC linked and my token number was [protected].

Dated on 03rd march 2017 i made payment through my credit card and amount was debited through my card but my request has failed due to some reason and as per your promise the amount will be refunded with in 07 working days.. but still those seven days are come to my life.

kindly refund my amount asap.

May 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: qotu

Website: Www.consumercomplaints.in

Dear Sir/Mam
I have lost my pancard kindly reprint and send it on address mentioned below
Pan- aubpj7504kk
Add-79 kanchhedi LAL Jain
Behind OFJAHDEESH market
TALABPURA lalitpur
Uttar Pradesh
Pin-284403

Kindly guide me so that I can get back my pancard or also you can provide me any customer care contact by which I can revolve my issue
Thanks & Regards
Rashmi Jain

May 23, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Rashmi,

Please refer URL https://www.tin-nsdl.com/services/pan/pan-index.html for detailed procedure to apply PAN Card

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Address: 854105

Sir,
I am pawan anand from central bank of india, salmari, Katihar.My PRAN NO-
[protected].please reset OR SEND MY PRAN PASSWORD DUE TO My mobile number [protected](RIM) AND EMAIL [protected]@gmail.com blocked & closed.so
Please send or reset my new password & unlock my pran account.or reply me how can I reset my account.
My new mobile no-[protected] & email
Id- [protected]@gmail.com

Thinking you
Your faithfully
PAWAN ANAND
CENTRAL BANK OF INDIA
PRAN NO[protected].
e-mail id- [protected]@gmail.com

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Apr 05, 2017

Updated by Pawananangmgr Please urgent

Verified Support

Apr 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Pawan,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

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Address: 332404

Website: www.nsdl.co.in

Acknowledgment Number : [protected]
Name : SHARDA DEVI
Category : Individual
Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

Why it is showing pending status. i have never applied for pan card before. it is the first time i am applying. please resolve this problem and allot a pan card.

May 30, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Sharda,

Dear Sir/ madam,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Address: 600097

Website: INCOME TAX PAN SERIVICE UNIT

SHRUSTI SMART INFRASTRUCTURE CONSULTANT IS A NEW COMPANY INCORPORATED with LLP Identification number AAI-4663 with registered address as given below.
4, Rams Nagar, Pappanaicken puthur, Coimbatore -641041.
I applied for allotment of Permanent Account as early as in[protected]. But I was not at station for some time. I am now on camp at Chennai. I request that the fact of allotting Permanent Account my kindly be sent to me to the address given below.
NAGARAJU. A,
E 307, TVH Parkvilla Apartment,
Vinayaga Nagar,
Oggiyam thoraipakkam,
CHENNAI - 600097.
Mob: +91 [protected].

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Kindly provide us with your 15 digit PAN acknowledgement number to check the status.

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Address: 411016

Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

I have applied for father's name change of my pan card which has been taken over 1month, but I still have not recived the name change of the same. No status update no one to answer our calles, no reply to Tweets. where do we go and whom to ask?

I need the status of the below -

Acknowledgment Number : [protected]
Permanent Account Number (PAN) : BGNPP026D
Name : HARI PUSHP
Category : Individual
Status : Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at
Income Tax Department.

+1 photos

May 31, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Hari,

Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution

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Address: 400101

Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

I have applied for name change of my pan card which has been taken over 2months, but we still have not recived the name change of the same.
No status update no one to answer our calles. where do we go and whome to ask?

I need the status of the below -

Acknowledgment Number : [protected]
Permanent Account Number (PAN) : AEBPV3739C
Name : KOMAL ASHISH KANABAR
Category : Individual
Status : Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at
NSDL.

May 22, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Komal,

Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.

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Address: Jalgaon, Maharashtra, 425001

Respected

sir,

I am Prakash Namdeo Sapkal and My PRAN No.[protected], DOB is 23/02/1983. I Forgot my password then I entered five times wrong password so my account has been locked. now i had not found my password. So please re-issue I-PIN to my address.

thank you
Yours Faithfully

Prakash Namdeo Sapkal,
Anjana Niwas,
Yogeshwar Nagar,
Old Khedi Road,
Jalgaon - 425001
Maharashtra.
my mo.: [protected]

May 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Prakash,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir/Madam,

I have the following 2 issues needs to be redressed URGENTLY.

1) I received a letter Ref.[protected]/116396950197334991191 dtd. 29.03.17 along with a PRAN CARD, inter-alia, containing an information to send the "Physical application form" within 90 days after registration. Is it required despite e-signed made by me???

2) While trying to contact over toll free [protected], it was asking user-id & the same been put by me as PRAN no. but answer shows as wrong despite with the same PRAN no. i got registered in IPIN.

Thanks & Rgds
Uttam Paul

May 14, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Uttam,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

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Address: Gandhinagar, Gujarat, 382421

Website: NSDL

I have not received my PAN though it has been released a long back. Post AWB : EA[protected]IN, status showing courier returned. Kindly let me know what next to do. Despite calling many times to the concerned department and courier company, have not received any response from their side. Request you to kindly guide and courier it once again.

PAN NO : APSPY5267Q

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

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D

Daya7071

from Hanumangarh, Rajasthan

Apr 5, 2017

I applied application for new pan and send document February2017 but not still allotted pan no and not receive pan card.
Himanshu Gaur
Acknowledge ment no [protected]
Hanumangarh

Reply

NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017

Verified Support

Dear Himanshu,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Address: Pune, Maharashtra, 411 016

Website: [email protected]

REF .
Acknowledgement Number :[protected]

Name .MARYAMBI NARUDDIN HODEKAR

Father's Name. FAKIRA BABA BHATKAR

Date of Birth/Incorporation.15/06/1968

Payment details* Online Payment
Category:Individual
Status:

We have received the documents with reference to your PAN application. Your application is under process with NSDL

DEAR, SIR/ MADAM
THE ABOVE MENTIONED DETAIL OF PAN APPLICATION IS PENDING OR IS UNDER PROCESS IN YOUR CONCERN DEPT I WANT TO KNOWN ITS STATUS. AS 20 DAY PAST EVEN AFTER PHYSICAL DELIVERY BEEN MADE FOR REQUIRED DOCUMENT NECESSITATED AND PLS ACKNOWLEDGE ME WHEN I RECEIVE MY PAN CARD FOR SAME.
REGARDS
MARYAMBI NARUDDIN HODEKAR.
CONTACT [protected]
EMAIL. sana.[protected]@gmail.com

May 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Mar 30, 2017

mythri prabhu's response [protected]

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Maryambi,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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M

mythri prabhu

from Hyderabad, Telangana

Apr 5, 2017

Acknowledgment Number : [protected]
Name : AJAY JHA
Category : Individual
Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

I didn't understand status

Reply

NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017

Verified Support

Dear Mythri,

Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.

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Address: 231302

Sir,
Acknowledgment number:- name:-

[protected] pramod kumar
[protected] bandana singh
[protected] guddi devi
[protected] jamuna
[protected] ramvanti devi
[protected] rajesh
[protected] shanti devi

इन्होंने इससे पहले कभी भी pan आवेदन नहीं किए हैं । पर इनका pan status

"income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application"

दिखा रहा है ।
अतः आपसे निवेदन है कि इनका pan जल्द से जल्द जारी कर कृपा करें ।
धन्यवाद!

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, reach us on [protected]@nsdl.co.in

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A

ankitndj

from Khatra, West Bengal

Apr 5, 2017

Acknowledgment Number : [protected]
Name : CHANDA
Category : Individual
Status :

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

Reply

NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017

Verified Support

Dear Chanda,

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. We are following up with ITD for earliest resolution.

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Address: Ambala, Haryana, 133001

Website: tin-nsdl.com

I had applied for correction in my wife’s pan on 16th feb’ 17 for which i received acknowledgement mail on 21st feb’ 17 regarding the documents with reference to application for 'new pan card or/and changes or correction in pan data'. The application is still under process with nsdl. I applied the complete application digitally and to my surprise even after 45 days, same has not been issued. Pls check and confirm by when pan would be issued. (Attached herewith application)

Acknowledgment number: [protected]
Permanent account number (Pan): amqpd8566j

Thanks & regards,
Rajeev dang
Rajeev dang

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Rajeev,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

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Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

[protected] Token number
Email ID [protected]@gmail.com

I got automated response that Aadhar card was not matching with details entered.
I entered exactly the same, How is that possible?

Now it says Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. Can you refund immediately/reset application status to try again?

May 21, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Dear Zoheb,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.

Nov 15, 2017

Updated by zoheb7 I'm waiting. There has been no reply or refund !

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Address: Pune, Maharashtra, 411016

Website: tin.tin.nsdl.com/pantan/StatusTrack.html

Sir/Madam,

I had applied for TAN online on 23th March and posted the signed acknowledgment no [protected] by ordinary post and by courier as well. The courier was delivered to NSDL, Pune on 27th March. However as on today I see the status in NSDL tracking website as
"We have not yet received the documents with respect to your TAN application. Kindly submit the requisite documents to NSDL to enable us to process your TAN application at the earliest."
Kindly resolve this and issue me TAN number at the earliest.

Image of NSDL courier acceptance seal and courier tracking status is attached for reference.

+2 photos

May 20, 2017

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

NSDL e-Governance Infrastructure Customer Care's response Your TAN application is processed by NSDL and your TAN allotment letter has been dispatched on April 11, 2017 through UCP (Postal Department)

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P

prachi Rohniwal

from Patna, Bihar

Apr 4, 2017

Hello ..
humne pan card saelf online kiya ta but receipt ni liya kese milegi .. or bhut time ho gya pan card ki koi information b ni mili h ki kb tk aayga ... online krne ke baad humne documents by post kr diya h .. plese .. tell us something

Reply

NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017

Verified Support

Information is insufficient to resolve your PAN related query/grievance. Kindly e-mail your concern/query to [email protected]

K

Kalpanaa rajan

Apr 5, 2017

Hello sir!
My name is Kalpanaa Vadher. I am a government employee as a teacher. I registered Nps account in 2007 but i didn't get my pran kit and also no.
So plz help me as soon as possible.
My email. [protected]@gmail.com

Reply

NSDL e-Governance Infrastructure Customer Care's response, Apr 13, 2017

Verified Support

Dear Kalpanaa,

This has reference to the query/grievance raised at “Consumer Forum”.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

C

Chiranjit adhikary

from Vikravandi, Tamil Nadu

Apr 5, 2017

Sir,
mera pan card kho giya, but 23/03/2017 ko NSDL ko dwara New/Change Pan Card me form filup kiya.mera temporary token number [protected].
Net Banking se mera 117.35 rupis charge liya.But avi tak mera kohi sms aya nahi.please aap lok thora modat korye.

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NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017

Verified Support

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 214

New pan apply

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Rejection of PAN Application Without reason

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About d/o birth proof again submit

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Company is not resolving and not serious about resolving

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No phone calls answered

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Refund of pan card

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Pan Card lost

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Reset my pran password

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Please resolve this problem and allot a pan card.

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New company-PAN card applied-PAN Number not allotted

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PAN card not received.(Father's name Change)

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Pan card name change

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Nsdl cra

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Pran no 110181189497

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PAN returned undelivered

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Pan card not received yet and delayed is beyond time limit

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Status is showing " (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application."

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Pan not corrected till date, date. Of application: 16th feb 17

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Pan card application

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Delay in issuing TAN number

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