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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 214

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C
chandni kushwaha
from Ahmedabad, Gujarat
Apr 7, 2017
Resolved
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Address: 395010
Website: nsdl

This pan card return but this pan card not delivered on my address. we go on post office they say pan card not come here. if pan card not come there so why they return our pan card. item delivery attempted door locked-intimation served this stas is mention on my pan card stats
Thank you
Ea[protected]in amitabh bachchan kumar
Ea[protected]in puran verma
Mo [protected]
May 27, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
b. Reach us at our - TIN Call centre on[protected].
c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
NSDL e-Governance Infrastructure Ltd,
5th Floor, Mantri Sterling,
Plot No. 341, Survey No. 997 /8,
Model Colony, Near Deep Bungalow Chowk,
Pune - 411 016
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    R
    Raginee
    from Guwahati, Assam
    Apr 7, 2017
    Resolved
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    Address: Pune, Maharashtra
    Website: TIN.NSDL.COM

    This is with regard to Application No. [protected] dated 26.12.2016 which has not been accepted till date. We submitted documents twice duly attested by two different gazetted officers, namely Sri Sanjoy Gupta, Superintendent of Central Excise, Guwahati for the first time and by Sri Deben Deka, Income Tax Officer, Guwahati on the second time. Annexure A for both the officers, with clear seal and signature of the officer was also duly enclosed with the documents submitted. because the reason stated was that the seal/ stamp of the gazetted officer is not clear enough on the documents submitted as proof of identity and proof of communication address. Since the quality of seal/ stamp of the officer is beyond our control, we are hassled for getting a valid PAN only for getting it updated from Minor Status to Regular status, without any basic changes of Father s name, Date of Birth or Address. We have sent all documents once again as attested by Superintendent of Service Tax, Guwahati on 24.03.2017 but status is not yet updated online for receipt of documents sent again. In case you have any doubt about the seal, please speak to the officer who takes the pain to give his/ her mobile number also on Annexure A, instead of rejecting the application for trivial / observations multiple times. Please let us know the status of the Amendment from Minor to Regular. We are deeply aggrieved with the approach and pending status.
    May 31, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Apr 26, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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      nirmal_itech
      from Gurgaon, Haryana
      Apr 7, 2017
      Resolved
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      Address: Kurukshetra, Haryana, 136119

      Respected Madam/Sir,

      This is to inform you that we have applied for the three PAN cards 2 months before, out of which we have received only 2 pan card.

      But out of three PAN cards applied, till today we have not received 1PAN CARDS the details of which are as under :
      Ack. No. [protected].

      Please do the needful, for which we will be highly thankful.

      Thanking You,

      Yours truly.
      May 27, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Apr 26, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Your PAN card has been dispatched on Feb 28, 2017 by Speed Post vide AWB no.EA[protected]IN.
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        P
        pushkarshwetank
        from Arambagh, West Bengal
        Apr 7, 2017
        Resolved
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        Address: Pune, Maharashtra

        Sir, i have applied for pan card as a result of which my pan(DNPPP3181J) is generated . my ackowledgement no is [protected]. my pan card is not delivered to my address and returned back to NSDL Pune. sir, i request you to send it again at address given below. please do it, it is urgent.
        address:- near sapahi devi mandir, baluatal, motihari-845401,
        east champaran, bihar
        mobile no-[protected]
        with regard
        shwetank pushkar
        May 27, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Shwetank,

        This has reference to the query/complaint raised by you.

        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
        Sir,

        PAN number AAALA2237P of Army AD Centre is return to your office on dated 02 March 2017.

        You are requested to dispatch the PAN card on same address at the earliest.
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          N
          Neha Valecha
          from Gurgaon, Haryana
          Apr 6, 2017
          Resolved
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          Address: 249401
          Website: tin.tin.nsdl.com/pan/form49Adsc.html

          Hi Concern,

          I've applied for PAN card for my mother on 16th Mar'17, but I've made a mistake while applying the same & the money was also deducted; but at the last moment I've cancelled & PAN was not applied.
          Then applied again with correct details which was successful & its under process.
          Ideally, I should get the first failed application amount, but I didn't get yet.
          I don't have any acknowledgement no. as PAN was not applied in the first attempt. Name for which I was trying to apply PAN is Ritu Valecha. Aadhaar no. if required is[protected]. Please resolve & process refund.

          Regards,
          Neha Valecha
          [protected]
          May 26, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Neha,

          Inconvenience caused is highly regretted. To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in
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            N
            Nirmala Das
            from Chennai, Tamil Nadu
            Apr 6, 2017
            Resolved
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            Address: 788099

            Sir,

            I am Nirmala Das. My PAN card number CZEPD0508D under acknowledgement number [protected] is still kept pending with NSDL since long time and status is always showing "your PAN card is under process at NSDL and will be dispatched to you shortly".

            I, therefore, am requesting you sir kindly dispatch the card to me at your earliest since my bank balance is held up for want of the PAN card.

            With respect and regards.

            (Nirmala Das)
            May 27, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Apr 25, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Nirmala,

            As per our record your PAN card is sent by Speed Post on April 12, 2017 against AWB No. EA[protected]IN
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              R
              Rinkalben B Patel
              from Ahmedabad, Gujarat
              Apr 6, 2017
              Resolved
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              Address: Kheda, Gujarat, 382330
              Website: cra-nsdl

              Hi I am bhadresh patel my pran card
              No[protected] Due to some reasons my pran card has Blocked pls provide me a new I pin on my email id -
              bdpatel.[protected]@yahoo.com
              bdpatel.[protected]@gmail.com
              Mo- [protected]
              Postal Address
              E/104, Shreenath Eligance,
              Nr-Vrundavan Bunglows,
              Opp-Lubi
              Nr- SP RING ROAD
              Nana chiloda, Gandhinagar
              Pin code - 382330
              Thanks
              May 23, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Apr 06, 2017
              amir@h's response
              isse jldi hi update karaye

              1000 time i have call your toll free no. but not responce always busy
              Verified Support
              Apr 19, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Bhadresh,

              This has reference to the query/grievance raised at “Consumer Forum”.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
              Dear sir,

              kindly find an attachment file of ackwolegement recipt pan card
              i have not apply before this plz issue my pan card as soon as possible

              regards,
              mohd naeem
              saharanpur
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                P
                prem kumar arya
                from Gopalganj, Bihar
                Apr 6, 2017
                Resolved
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                Address: 844113
                Website: [email protected]

                Dear sir/Madam

                i am mohd.Gulab, I first time offline apply for pan card in UTIIsal Office

                Objection mark[UID Authentication Mismatch ) My application coupon no is U[protected] . UTI Office Saff said that it has been rejected, re-filled the form. So i Can apply for Ekyc NSDL Pan card . acknowledgment no is

                [protected]

                Plz Sir

                You send my Pan card with pan No.

                Regard
                May 27, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Apr 25, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Your PAN application is forwarded to Income Tax Department (ITD) for allottment of PAN. However ITD database shows that you may have been issued PAN in your name. We are following up with ITD for earliest resolution
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                  P
                  Prasad NSG
                  from Bengaluru, Karnataka
                  Apr 6, 2017
                  Resolved
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                  Address: Pune, Maharashtra, 582101
                  Website: www.tin-nsdl.com

                  I have applied for PAN Card with Ref ID N-[protected] It has been rejected on basis of name/dob/gender mismatch with respect to my Adhara which are accurate to my knowledge and will be attached to this complaint.

                  Insufficient information is provided for rejection of application for we will have no idea how to correct.

                  Also nsdl doesn't provide a means of regenerating application to verify the data that has been submitted.
                  May 26, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 25, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. To help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in
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                    M
                    from Kanpur, Uttar Pradesh
                    Apr 6, 2017
                    Resolved
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                    Resolved

                    Address: Kurukshetra, Haryana, 136131

                    Sir
                    My accknowledgement no. [protected]
                    Name arjun singh
                    S/o jai naryan
                    Village bodhi, po. Umri
                    Teh. Thanesar distt. Kurukshetra
                    Haryana
                    I again d/o. Birth proff[protected]
                    Submit. By speed-post
                    Ondate 11 march 2017
                    But my pancard not received
                    Please information me

                    Mob. No. [protected]
                    Or
                    Email. [protected]@gmail.com
                    Give me anaswer argently
                    Thanks you
                    May 27, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Apr 06, 2017
                    arunjitha000's response
                    PAN Application - token. No. [protected] dated :[protected]:49:29.07 is rejected and a message is shown as rejected and will be refunded in 48 hours. I do not get any refund. Please refund my application money as soon as possible. my account number is [protected]
                    Apr 06, 2017
                    arunjitha000's response
                    This is shown . Please refund me in 7 days

                    Verified Support
                    Apr 26, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Arjun,

                    This has reference to the query/complaint raised by you.

                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                    Sir
                    My pan application was rejected due to my name is not same in the aadhaar card. please refund my application fee.
                    Arunjith A
                    Nambiady House
                    Mayanad p o
                    Kozhikode 8
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                      V
                      vp096715
                      from Kolkata, West Bengal
                      Apr 6, 2017
                      Resolved
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                      Resolved

                      Address: 411016
                      Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                      DEAR ALL,
                      I have Applied for change in pan card vide acknowledgment no. [protected] in feb 2017 and it was received by PAN NSDL office pune on 21st feb 2017. Normally, it takes 10-15 days to update and dispatch new pan card, but it been 1 month and 15 days now, they have not updated and issued new pan card. Moreover, i called in their customer care number 5 times but everytime they assure me that ur pan application will be verified and updated within 4 to 5 days.but still they have not issue the card.It was bit urgent.
                      kindly resolve..
                      May 27, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 26, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      This has reference to the query/complaint raised by you.

                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                      May 31, 2017
                      Updated by vp096715
                      hello sir,
                      it has not yet resolved.i am frustrated now, i think PAN department in sleeping doing nothing...
                      May 31, 2017
                      Updated by vp096715
                      it been 5 month now since application and everytime they are raising useless different query. i have provided all the document asked for, still they are not issuing pan
                      May 31, 2017
                      Updated by vp096715
                      can anyone provide me PAN NSDL higher authority phone number. its most urgent
                      Jun 22, 2017
                      Updated by vp096715
                      hello
                      my complaint has not resolved yet
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                        A
                        Aashish Kapil
                        from Chandigarh, Chandigarh
                        Apr 6, 2017
                        Resolved
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                        Resolved

                        Address: Mohali, Punjab, 1406-04
                        Website: NSDL

                        I was calling at all numbers provided at site of nsdl but every single number busy for 10-12 hours continuously...is this a joke
                        what kind of management is this..
                        no one to answer the calls..
                        i applied for pan card on 5th april, 17 and make payment twice from my debit card which was resulting into unable to process but amount was deducted from my account..
                        kindly solve this issue and tell me where to contact...
                        May 21, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 19, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. Kindly E-mail your query to [protected]@nsdl.co.in
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                          niyaz.shaikh
                          from Mumbai, Maharashtra
                          Apr 6, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 40070
                          Website: nsdl pan card

                          Dear NSDL Team,

                          I have applied online for correction of pan card through EKYC linked and my token number was [protected].

                          Dated on 03rd march 2017 i made payment through my credit card and amount was debited through my card but my request has failed due to some reason and as per your promise the amount will be refunded with in 07 working days.. but still those seven days are come to my life.

                          kindly refund my amount asap.
                          May 21, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 19, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          This has reference to the query/complaint raised by you.

                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                            jain rashmi
                            from Indore, Madhya Pradesh
                            Apr 6, 2017
                            Resolved
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                            Resolved

                            Address: qotu
                            Website: Www.consumercomplaints.in

                            Dear Sir/Mam
                            I have lost my pancard kindly reprint and send it on address mentioned below
                            Pan- aubpj7504kk
                            Add-79 kanchhedi LAL Jain
                            Behind OFJAHDEESH market
                            TALABPURA lalitpur
                            Uttar Pradesh
                            Pin-284403

                            Kindly guide me so that I can get back my pancard or also you can provide me any customer care contact by which I can revolve my issue
                            Thanks & Regards
                            Rashmi Jain
                            May 23, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 19, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Rashmi,

                            Please refer URL https://www.tin-nsdl.com/services/pan/pan-index.html for detailed procedure to apply PAN Card
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                              Pawananangmgr
                              from Mamit, Mizoram
                              Apr 5, 2017
                              Resolved
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                              Resolved

                              Address: 854105

                              Sir,
                              I am pawan anand from central bank of india, salmari, Katihar.My PRAN NO-
                              [protected].please reset OR SEND MY PRAN PASSWORD DUE TO My mobile number [protected](RIM) AND EMAIL [protected]@gmail.com blocked & closed.so
                              Please send or reset my new password & unlock my pran account.or reply me how can I reset my account.
                              My new mobile no-[protected] & email
                              Id- [protected]@gmail.com

                              Thinking you
                              Your faithfully
                              PAWAN ANAND
                              CENTRAL BANK OF INDIA
                              PRAN NO[protected].
                              e-mail id- [protected]@gmail.com
                              May 20, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Apr 05, 2017
                              Updated by Pawananangmgr
                              Please urgent
                              Verified Support
                              Apr 13, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Pawan,

                              This has reference to the query/grievance raised at “Consumer Forum”.

                              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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                                N
                                from Anand, Gujarat
                                Apr 5, 2017
                                Resolved
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                                Resolved

                                Address: 332404
                                Website: www.nsdl.co.in

                                Acknowledgment Number : [protected]
                                Name : SHARDA DEVI
                                Category : Individual
                                Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                                Why it is showing pending status. i have never applied for pan card before. it is the first time i am applying. please resolve this problem and allot a pan card.
                                May 30, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 26, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Sharda,

                                Dear Sir/ madam,

                                This has reference to the query/complaint raised by you.

                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                                  anr_1945
                                  from Ernakulam, Kerala
                                  Apr 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: 600097
                                  Website: INCOME TAX PAN SERIVICE UNIT

                                  SHRUSTI SMART INFRASTRUCTURE CONSULTANT IS A NEW COMPANY INCORPORATED with LLP Identification number AAI-4663 with registered address as given below.
                                  4, Rams Nagar, Pappanaicken puthur, Coimbatore -641041.
                                  I applied for allotment of Permanent Account as early as in[protected]. But I was not at station for some time. I am now on camp at Chennai. I request that the fact of allotting Permanent Account my kindly be sent to me to the address given below.
                                  NAGARAJU. A,
                                  E 307, TVH Parkvilla Apartment,
                                  Vinayaga Nagar,
                                  Oggiyam thoraipakkam,
                                  CHENNAI - 600097.
                                  Mob: +91 [protected].
                                  May 20, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 19, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
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                                    H
                                    HARIPUSHP SHARMA
                                    from Noida, Uttar Pradesh
                                    Apr 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: 411016
                                    Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                                    I have applied for father's name change of my pan card which has been taken over 1month, but I still have not recived the name change of the same. No status update no one to answer our calles, no reply to Tweets. where do we go and whom to ask?

                                    I need the status of the below -

                                    Acknowledgment Number : [protected]
                                    Permanent Account Number (PAN) : BGNPP026D
                                    Name : HARI PUSHP
                                    Category : Individual
                                    Status : Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at
                                    Income Tax Department.
                                    May 31, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 26, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Hari,

                                    Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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                                      K
                                      Komal Kanabar
                                      from Pune, Maharashtra
                                      Apr 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: 400101
                                      Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                                      I have applied for name change of my pan card which has been taken over 2months, but we still have not recived the name change of the same.
                                      No status update no one to answer our calles. where do we go and whome to ask?

                                      I need the status of the below -

                                      Acknowledgment Number : [protected]
                                      Permanent Account Number (PAN) : AEBPV3739C
                                      Name : KOMAL ASHISH KANABAR
                                      Category : Individual
                                      Status : Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at
                                      NSDL.
                                      May 22, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 19, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Komal,

                                      Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
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                                        P
                                        prakash namdeo sapkal
                                        from Bengaluru, Karnataka
                                        Apr 5, 2017
                                        Resolved
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                                        Resolved

                                        Address: Jalgaon, Maharashtra, 425001

                                        Respected

                                        sir,

                                        I am Prakash Namdeo Sapkal and My PRAN No.[protected], DOB is 23/02/1983. I Forgot my password then I entered five times wrong password so my account has been locked. now i had not found my password. So please re-issue I-PIN to my address.

                                        thank you
                                        Yours Faithfully

                                        Prakash Namdeo Sapkal,
                                        Anjana Niwas,
                                        Yogeshwar Nagar,
                                        Old Khedi Road,
                                        Jalgaon - 425001
                                        Maharashtra.
                                        my mo.: [protected]
                                        May 14, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 13, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear Prakash,

                                        This has reference to the query/grievance raised at “Consumer Forum”.

                                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                                        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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