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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 217

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S
sbioa
from Kolkata, West Bengal
Mar 28, 2017
Resolved
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Address: Pune, Maharashtra
Website: tin.tin.nsdl.com

We have applied for pan card online (ACKNOWLEDGEMENT NO [protected]) on 08.03.2107 and the hard copy of the documents reached the destination on 10.03.2017 but it was not updated. on 20.03.2017 we raised a query and accordingly we were replied that they received the same on 20.03.2017 and updated the site with the following text

"We have received the documents with reference to your PAN application. Your application is under process with NSDL",

IT WAS QUITE SURPRISING AND UNEXPECTED

Till date the status remains same and we are eagerly waiting for our PAN. please please please expedite the process as we need to file some pending returns by 31st march 2017.
please treat the matter as extremely urgent.
hope we will get a favourable response.
May 19, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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    S
    sasikumar.p01
    from Pune, Maharashtra
    Mar 28, 2017
    Resolved
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    Address: 411015
    Website: NSDL

    I have applied PAN card for my mother on 20th Feb 2017 to execute a property deal. The application form with adhar card copy is delivered to Pune NSDL centre on 24th of Feb 2017.
    Acknowledgement No.[protected]

    Till date the PAN number is not informed and the card is not issued. The NSDL site is saying that the same is under process.

    Name of mother : Chandramathi Amma

    Please help to get the PAN number issued urgently
    May 22, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Apr 18, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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      A
      Amanpreet023
      from Ludhiana, Punjab
      Mar 28, 2017
      Resolved
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      Address: Ludhiana, Punjab, 141001

      Dear Sir/Madam

      I had name correction PANCARD online thru KYC dated on 28.2.2017 and my acknowledgment number N_[protected] but after long time I have not received my PANCARD nor my pan is allotted ..
      Everytime when I check the status online the application shows this message "Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."
      NONE of the above numbers are reachable.
      I also sent e-mail to NSDL but not any response my mail.
      So my humble request to you kindly do the needful.

      Regard
      AMANPREET SINGH
      M.[protected]
      May 22, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Mar 29, 2017
      Updated by Amanpreet023
      Dear Sir/Madam
      Not any revert my mail

      acknowledgment number N_[protected]

      Regard
      AMANPREET SINGH
      [protected]

      Verified Support
      Apr 18, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Amanpreet,

      This has reference to the query/complaint raised by you.

      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
      Acknoqledge no. [protected]
      Name SARVARI
      DOB 01.01.1965
      M.[protected]
      Status. Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

      Pan card status under process - Comment #2689314 - Image #0
      NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
      Verified Support
      Dear Sarvari,

      Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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        S
        snabrar
        from Bengaluru, Karnataka
        Mar 27, 2017
        Resolved
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        Address: 560032

        Sir I AM SANIYA KHANUM daughter of NAYAZ AHMED KHAN i have ailed gor pan card and my acknowledgement no is N-[protected] if i check statis its showing pan card is under process it is beeing more than 55 days and still its showing under process pan office also have received my documents.still how long will it take please mail me on [protected]@gmail.com or sms me on [protected]
        May 18, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Apr 17, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Saniya,

        Your PAN application is marked for discrepancy as Photo is not proper to scan. Kindly reach us on [protected]@nsdl.co.in
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          Anugrah John
          from Noida, Uttar Pradesh
          Mar 27, 2017
          Resolved
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          Address: Ajmer, Rajasthan, 305001
          Website: www.consumercomplaints.in/new_complaint

          I had applied for the pam card 2 months back, but the status shows that there is a discrepancy found, that the photograph was not provided.
          I have already submitted the asked documents along with the application, also the tin fc number mentioned cannot be accessed which makes it difficult for me to get an update on the status.

          Kindly solve the issue or provide a valid contact number.

          Ack no: [protected]

          Name: Anugrah John

          Contact No: [protected]
          May 21, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Apr 17, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Anugrah,

          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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            P
            pradeep yajamanam
            from Bengaluru, Karnataka
            Mar 27, 2017
            Resolved
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            Address: 560055
            Website: tin.tin.nsdl.com

            Income Tax Department (ITD) database shows that "We have received the documents with reference to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Your application is under process with NSDL"
            applied on March 1 2017, suppose it will take 15-20 days, still it shows the same status please find the attached pan acknoledgment status.
            +1 photos
            May 28, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Apr 17, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Pradeep,

            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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              G
              from Bhimavaram, Andhra Pradesh
              Mar 27, 2017
              Resolved
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              Address: 531025
              Website: nsdl

              Sir,
              i am VADIGUNDA GANESH. i am applied for pan card through the online through Aadhaar authentication and successfully completed my Aadhaar authentication.
              my acknowledgement numbers is :N-[protected].
              My question is i am successfully completed Aadhaar authentication. so is it " necessary to submit the hard copy of documents through post". please tell me sir...

              BUT NO ONE RESPONDED TO MY EMAIL AND MY CALL
              May 20, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Mar 27, 2017
              Updated by [email protected]
              Aadhaar authentication is completed but my pan card online status showing that you need to submit the related documents... But at the time of Aadhaar authentication no need to submit any documents...
              Verified Support
              Apr 17, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Vadigunda Ganesh,

              Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
              Hlw.
              Sir maine 25/03/2017 ko pan card ke liye apply kiya tha lakin abhi tak your application is under process at nsdl .
              Sir please help me mujhe pan card ki bhut jrurat h mujhse kha gya tha ki 3 din me apka pen no mil jayega please help me

              About the submission of documents to make a call - Comment #2688321 - Image #0
              NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
              Verified Support
              Kindly provide us with your PAN acknowledgement number to check the status.
              PAN Application - token. No. [protected] dated :[protected]:56:29.365

              Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode

              My email id:nage.[protected]@gmail.com Please refund my money 116
              NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
              Verified Support
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
              Hi
              Waiting for my PAN since last 6 months.
              what happened kindly revert
              [protected]
              NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
              Verified Support
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                A
                aashish5872
                from Bengaluru, Karnataka
                Mar 27, 2017
                Resolved
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                Address: Sambalpur, Odisha, 768004
                Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                Hi, My mother pan card has already been generated and the speed post no you have updated is showing invalid . I have checked in post office . They told the EA[protected]IN speed post no is not updated by you people . My mother has to apply for family pension . I have send so many mails to [protected]@nsdl.co.in but no body has responded . Pls check and revert immediately

                My mother name : Sabita Purohit .

                Ack no : [protected]
                May 18, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Apr 17, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                Acknowledgment Number : [protected]
                Name : GUDDI DEVI
                Category : Individual
                Status :

                Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                012049700225651- pan cards still not received wrong speed post no update. - Comment #2688338 - Image #0
                Sir,
                my acknowledgement is
                [protected]
                [protected]

                लेकिन हमने कभी कोई पेन कार्ड बनाने के लिये आवेदन नही किया
                इसलिये आप से निवेदन कि हआरे इन पेन कार्ड को जारी करने कि कृपा करावे ..
                भवदीया
                चुन्नी देवी, रानी

                012049700225651- pan cards still not received wrong speed post no update. - Comment #2688431 - Image #0
                NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
                Verified Support
                Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
                I have applied for PAN card, but did not received yet since last 1 year . My PAN No. is "AFEPJ9796H". Please give me information about how can i receive the about the delivery status of my PAN card. I am also not having the acknowledgment no. of my application, with me now.
                NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
                Verified Support
                To help resolve your PAN related query, kindly reach us on [email protected]
                Please resend my pancard to the same address
                h no 6-73,
                village-jajapur.
                mdl- narayanpeta
                dist-mahaboobnagar, telangana
                NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
                Verified Support
                To help resolve your PAN related query, kindly reach us on [email protected]
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                  P
                  puranlal
                  from Jawad, Madhya Pradesh
                  Mar 27, 2017
                  Resolved
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                  Dear authority,
                  I applied for new pan card online on 19 mar 2017 through e- KYC and made payment as well and the payment was successful and rupees 116. 20 deducted from my bank account but a message generated "your e-KYC based request has failed hence you can not proceed the application with e- KYC". so I request you to cancel my PAN card application and refund my amount 116.20

                  khilavan thakur

                  Token no.[protected]

                  Email I'd [protected]@gmail.com
                  May 20, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 18, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Khilavan, ,

                  This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                  I Have Applied PAN CARD ON 31ST January, 2017 But Not Receiving, Acknowledgment No: [protected]
                  Please Take My Action Immediately.
                  ADDRESS:
                  SREENIVAS ANNAM
                  DOOR NO:1-128, RAMALAYAM ST
                  ETIMOGA POST
                  NAGAYALANKA Mandal
                  KRISHNA DIST.521120
                  ANDHRA PRADESH.
                  20/03/2017
                  for nsdl pan department

                  i have completed the form & made the payment.
                  also payment has been done but, i did not received token number.
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                    N
                    neelshyam
                    from Jabalpur, Madhya Pradesh
                    Mar 27, 2017
                    Resolved
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                    Resolved

                    Dear authority,
                    I applied for new pan card online on 18 mar 2017 through e- KYC and made payment as well and the payment was successful and rupees 116. 20 deducted from my bank account but a message generated "your e-KYC based request has failed hence you can not proceed the application with e- KYC". so I request you to cancel my PAN card application and refund my amount 116.20

                    name keshar bai

                    Token no. [protected]

                    Email I'd - [protected]@gmail.com
                    May 20, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 17, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Keshar,

                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                    My pran number is[protected]

                    I lost my pin and user id. Could u pls suggest how can i get new pswrda and id. I am working in a government sector in andhra Pradesh
                    NSDL e-Governance Infrastructure Customer Care's response, Apr 13, 2017
                    Verified Support
                    Dear Nageswararao,

                    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                    NSDL e-Governance Infrastructure Ltd.
                    1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                    We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                      G
                      Gungun22102014
                      from Noida, Uttar Pradesh
                      Mar 26, 2017
                      Resolved
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                      Address: 263152

                      Dear authority I applied to new pan card online on[protected].My ack no. [protected]. I have sent all required documents by registered post that received by NSDL.But my application status is under process since last month. Please sir/madam take necessary action for my complaint. My department block my salary since last three month.please help for my pan card. My name is KUNWAR PAL. Mob- [protected]. Email id- [protected]@gmail.com
                      May 19, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 18, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Kunwar,

                      This has reference to the query/complaint raised by you.

                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                      Acknowledgment Number : [protected]
                      Name : PRAMOD KUMAR
                      Category : Individual
                      Status :

                      Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                      Pan application is under process with NSDL long time - Comment #2688337 - Image #0
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                        B
                        Bhupender singh Rathee
                        from Bengaluru, Karnataka
                        Mar 26, 2017
                        Resolved
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                        Address: Bangalore, Karnataka, 560 067

                        Sir,

                        I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                        Name: BHUPENDER SINGH RATHEE
                        PRAN:[protected]
                        Mobile No.[protected]
                        email id: [protected]@gmail.com

                        Thanking You
                        May 18, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Bhupender,

                        This has reference to the query/grievance raised at “Consumer Forum”.

                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                        Any update on this?
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                          A
                          a s dinesh
                          from Chennai, Tamil Nadu
                          Mar 26, 2017
                          Resolved
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                          Resolved

                          Dear sir,
                          In our nsdl nps app I made contribution of Rs.1000/- towards my Pran no :[protected] A S Dinesh. For which I received ack no : 12027150 dated:23.3.17
                          Since it's been more than 2days I am concerned about the contribution made,
                          Kindly do the needful... I tried contacting nodal office but no response, I kindly request you to do the needful.
                          Regards
                          Dinesh
                          May 28, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 19, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Dinesh,

                          This has reference to the query/complaint raised by you.

                          You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                          NSDL e-Governance Infrastructure Ltd.
                          1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                          We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                            R
                            rslogan.singh
                            from Bhusawal, Maharashtra
                            Mar 26, 2017
                            Resolved
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                            Resolved

                            Address: Yavatmal, Maharashtra, 445304

                            Sir/ madam
                            . I had applied for change in address of my pan card.it was not delivered to me.Please redispatch my pan card on my address given below
                            . raviprakash ranjan
                            . At+ po- kayar. Tq- wani.
                            Dist- Yavatmal (MH)- 445304.
                            my pan card no- AUPPR8329C
                            Acknowledgement no-[protected]
                            Mob no- [protected]
                            please redispatch my pan card as soon as possible.
                            May 21, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 17, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Raviprakash,

                            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                              P
                              Pleased
                              Mar 25, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra
                              Website: nsdl

                              At first name of the taxpayer was wrongly entered as TARUNBIJAY ADHIKARY, the same was corrected through TIN FC as TARUN BIJAY ADHIKARY and delivered a corrected PAN CARD, But unfortunately correction not showing at efiling site of ITD.
                              Therefore AADHAAR link failed due to mismatching the name digitally.
                              I have paid two times for PAN & correction of the PAN.There was no role of the party and no document found as name TARUNBIJAY ADHIKARY, but unfortunately name changed digitally ( a space between TARUN & BIJAY).
                              CORRECTION done through TIN FC but not uploaded to ITD.
                              Where & Whom to be address for correction
                              CONFUSED
                              May 18, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 17, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. Kindly E-mail your query to [protected]@nsdl.co.in
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                                B
                                Bhagavan Y N
                                from Bengaluru, Karnataka
                                Mar 25, 2017
                                Resolved
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                                Resolved

                                Website: NSDL e-Governance Infrastructure Limited

                                M/s.Silicon Citizen House Building Co operative Society Limited, No.22, Pete Beedi, Nelamangala, Bangalore rural District is assessed to under PAN: ABKFS7698R and TAN: BLRS41532B is assessed to tax before ITO, TDS ward 3(2), Bangalore. Demand raised u/s 201(1A) and 201(1) is reduced in an appeal and the demand collected by the AO during the course of passing the order has to be refunded by the Department, for which the Society has to apply in Form 26B of the Act. While up loading the form, the society is experiencing that PAN as per TAN master and Traces profile is not matching. It is therefore requested to update PAN of the deducter in TAN master to enable the assessee claim Rs.20, 39, 400/- at an early date.
                                May 18, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 17, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Any updation in TAN master deductor has to file "Form for Change or Correction in TAN data for TAN Allotted.
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                                  V
                                  vkvindra
                                  from Allahabad, Uttar Pradesh
                                  Mar 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mirzapur, Uttar Pradesh, 231302

                                  Acknowledgment Number : [protected]
                                  Name : MADEENA BIBI
                                  Category : Individual
                                  Status :

                                  We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]
                                  May 19, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Mar 25, 2017
                                  Updated by vkvindra
                                  Acknowledgment Number : [protected]
                                  Name : SHYAM NARAYAN SINGH
                                  Category : Individual
                                  Status :

                                  We have received the documents with reference to your PAN application.However, the documents are not valid.Please click here for details.
                                  Mar 25, 2017
                                  Updated by vkvindra
                                  Acknowledgment Number : [protected]
                                  Name : BANDANA SINGH
                                  Category : Individual
                                  Status :

                                  Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                                  Verified Support
                                  Apr 18, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  This has reference to the query/complaint raised by you.

                                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                                  Acknowledgment Number : [protected]
                                  Name : RAJ SINGH
                                  Category : Individual
                                  Status :

                                  Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                                  But Still Now Pancard is not issued to my name. Iam Applying first time to Pancard.
                                  Acknowledgment Number : [protected]
                                  Permanent Account Number (PAN) : BBLPR2867R
                                  Name : RAJENDER PARSAD
                                  Category : Individual
                                  Status :
                                  Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department

                                  dear sir plz send my pan card ...
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                                    pluto0007
                                    Mar 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110032

                                    Sir,

                                    I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                                    Name: Chetan kapoor
                                    PRAN:[protected]
                                    Mobile No.[protected]
                                    email id: [protected]@gmail.com

                                    Thanking You
                                    May 16, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Mar 28, 2017
                                    Updated by pluto0007
                                    Could somebody can reply on this ?
                                    Verified Support
                                    Apr 13, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Chetan,

                                    This has reference to the query/grievance raised at “Consumer Forum”.

                                    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                                    For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                                    Dear Sir,

                                    I opened an Atal Pension Yojana (APY) in 2015 and have been contributing regularly. But I unable to track my contribution. So, While I try to create IPIN, system shows an error massage 'PRAN not found in database'.
                                    Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                                    Name: ARUP KUMAR MANNA
                                    PRAN:[protected]
                                    Mobile No. [protected]
                                    email id: [protected]@gmail.com

                                    Thanking You
                                    I didn't receive any communication to my email Id : [protected]@gmail.com
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                                      Pan Rajpura
                                      from Ludhiana, Punjab
                                      Mar 24, 2017
                                      Resolved
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                                      Resolved

                                      Address: Patiala, Punjab, 140401

                                      Name- nitin kumar
                                      acknowledgement no. [protected]

                                      i applied this pan card 02/12/2016, but till now no process because of objection of photo. I send a photo with father sign(minor case) three times via mail but no response.
                                      first mail- 17 February
                                      second mail- 8 march
                                      third mail- today

                                      So please process as soon as possible and deliver immediately
                                      May 20, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Mar 26, 2017
                                      Updated by Pan Rajpura
                                      Acknowledgment Number : [protected]
                                      Name : Bahadur Singh
                                      Category : Individual

                                      Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. I have applied for new PAN card, but pan card status showing same thing more than a month that is a Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                                      Verified Support
                                      Apr 17, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Nitin,

                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                      Verified Support
                                      Apr 17, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Bahadur,

                                      Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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                                        Lalu S Nair
                                        from Bengaluru, Karnataka
                                        Mar 24, 2017
                                        Resolved
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                                        Resolved

                                        Address: Thiruvananthapuram, Kerala, 695008
                                        Website: cra-nsdl.com/CRA

                                        Sir,

                                        I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                                        Name: Lalu S Nair
                                        PRAN:[protected]
                                        Mobile No.[protected]
                                        email id: [protected]@gmail.com

                                        Thanking You,
                                        Lalu S Nair
                                        May 14, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 13, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear Lalu,

                                        This has reference to the query/grievance raised at “Consumer Forum”.

                                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                                        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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