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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 219

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T
Tiya Singhal
from Dehra Dun, Uttarakhand
Mar 22, 2017
Resolved
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Resolved

Address: Shamli, Uttar Pradesh, 247776

Dear Sir,

Here is the document attached for correction of pan card and its too bit urgent in the previous document the date of birth of organization is entered wrong by the agency worker now i fill the updation correction form but we required it on urgent basis as we have to fill the ITR so plz help us as u can please sir.
its a humble request to u please.

All supporting documents are below attached with legal proofs so please take action on this as soon as possible i m very thankful to you.

ACKNOWLEDGEMENT NUMBER- [protected]

Thanking you

From
SHRI BALA JI GRAMUDHYOG SANSTHAN
NEAR NAGAR PALIKA ROAD SHAMLI, U.P
PIN - 247776
[protected]@gmail.com
[protected]

Thanks & Regards

TANYA SANGAL,

District Manager,

NIC,

District Shamli,

Mob:+91 [protected]

National Informatics Centre logo
May 12, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Tiya,

Your PAN application is marked for discrepancy, kindly reach us at [protected]@nsdl.co.in
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    K
    Kapil_singla
    from Ludhiana, Punjab
    Mar 21, 2017
    Resolved
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    Address: Barnala, Punjab, 148101
    Website: www.tin-nsdl.com/pan/pan-index.php

    Dear sir / madam

    due to some technical issues of Indian post office a pan card on my name which was dispatched by you, has been returned from my local post office due to insufficient address.
    please resend my pan card at same old address as minor correction in address as gurjant singh s/o sh gurdev singh r/o vpo bhagatpura (maur) mauran distt barnala-148108 landmark gurdev namberdar ke nve ghar vale
    May 12, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Apr 11, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Kapil,

    To help resolve your query/concern, E-Mail us on [protected]@nsdl.co.in
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      P
      p swojanya
      from Bengaluru, Karnataka
      Mar 21, 2017
      Resolved
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      Resolved

      Address: West Godavari, Andhra Pradesh, 534211
      Website: www.tin.tin.nsdl.com

      This is Sai Sowjanya..I have applied for new pan card on my pan number HRXPS5955R.. one and half month back i applied ...My application acknowledgement number [protected]

      Iam checking my pancard status at NSDL status track.
      .Present status is..PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly...This status is unchanged since 1 month

      Pls make it fast...I need pan card ..For my job process
      May 12, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Apr 11, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Sai Sowjanya,

      Your PAN card has been dispatched on March 20, 2017 by Speed Post vide AWB no. EA[protected]IN.
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        D
        dashingdaman
        from Pathankot, Punjab
        Mar 21, 2017
        Resolved
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        Resolved

        Address: Chandigarh, Punjab, 160001

        Sir,
        I am Damanpreet Kaur, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@gmail.com.

        Thanking You,

        Yours Faithfully,
        Damanpreet Kaur
        PRAN Card No.[protected]
        e-mail Id- [protected]@gmail.com
        May 13, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Apr 07, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Damanpreet,

        This has reference to the query/grievance raised by you.

        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
        Good morning sir

        please update my new mobile numberand my Email to my PRAN ID.till now i didnt get any NPS credit amount msg.please kindly update my mobile number to my pran id.

        PRAN NUM;[protected]

        mobile num: [protected]
        email: [protected]@gmail.com

        thanking u sir
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          G
          Gurpreet Kohli
          from New Delhi, Delhi
          Mar 21, 2017
          Resolved
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          Resolved

          My PAN acknowledgment number is [protected]. I applied for PAN on 02 March, 2017.

          My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

          I have applied for the PAN at Delhi Centre and enclosed driving license as proof of identity, proof of address and proof of date of birth respectively.

          I was unable to connect to the aforementioned number as it always seems busy. Kindly provide status of my application.

          Regards,
          May 12, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Apr 11, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Gurpreet,

          Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
          Pan card is not delivered expected date of delivery is 13 March 2017 but pan card is not delivered 19 / 3 / 2017
          Why
          NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
          Verified Support
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
          Pan card is not delivered expected date of delivery is 13 March 2017 but pan card is not delivered 19 / 3 / 2017
          Why
          NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
          Verified Support
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
          Acknowledgment Number :[protected] Name Dayanand Category : Individual Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. why nsdl shows my application status pending??
          NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
          Verified Support
          We have already forwarded your PAN application to Income Tax Department for allottment of PAN. But Income Tax Department (ITD) database shows that you may have been issued PAN in your name.
          My wife applied for correction of her name in the existing pan card. New pan card has been dispatched by speed post on 02 March 2017 vide airway bill no EA[protected]IN . The same have not received so far.
          NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
          Verified Support
          Kindly provide us with your 15 digit PAN Acknowledgement number to check the status.
          Dear sir,

          My PAN CARD is not delivered post office and back to NSDL office please resend my pan card below address my application no is [protected] and speed post no is EA[protected]IN
          VIMLESH
          C- 5 SECTOR 63 NOIDA
          DISTT GAUTAM BUDH NAGAR
          U.P.
          NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
          Verified Support
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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            R
            Rahul Anand Dhariwal
            from Narnaul, Haryana
            Mar 21, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110045

            Dear sir/madam,
            I have applied for a new pan card in the name of sunita kumari which dispatched our address in march 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

            Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

            Applicant name: sunita kumari
            Acknowledgement number: [protected]

            Thanks & regards,
            Sunita kumari
            May 13, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Mar 15, 2017
            kuraravi's response
            Please resend my pancard to the same address
            h no 6-73,
            village-jajapur.
            mdl- narayanpeta
            dist-mahaboobnagar, telangana
            Mar 15, 2017
            kuraravi's response
            please redispached to my pan card
            Verified Support
            Apr 11, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Sunita,

            Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 25-Mar-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN
            Verified Support
            Apr 11, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Kuraravi,

            Your PAN card has been delivered on 31-Jan-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected].
            Acknowledgement number : [protected]
            pancard : EVRPK3585G
            PLEASE RESEND MY PANCARD TO THE SAME ADDRESS WHAT I AM MENTIONED IN APPLICATION
            HN : 6-73,
            village : jajapur
            mdl : narayanapeta
            dist : mahaboobanagar, telangana

            i hopes you resolved to me problem

            sincerely thanks
            ravi kura
            NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
            Verified Support
            Dear Kuraravi,

            Your PAN card has been delivered on 31-Jan-2017 by Blue Dart Express Ltd courier vide airway bill no. 33948274850.
            Dear Sir/ Madam,
            I have applied for a new PAN card, but unfortunately I
            could not take a print out of the acknowledgement form. Request you to
            please e-mail me my acknowledgement form at your earliest. My details
            are as follows e-mail id: [protected]@gmail.com
            Acknowledgement No: [protected]
            NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
            Verified Support
            Dear Sunil,

            To help resolve your query/concern, reach us on [email protected]
            My PRAN kit was despatched from BNPL SP Hub Dadar Mumbai on 02/03/17 vide docket No.EM[protected]IN . The same has been returned back on 11/03/17 without delivering to my address. Reason - Item delivery attempted Insufficient address.

            Name - Deepti Sharma
            PRAN No.[protected].

            Kindly arrange to resend the Kit to same address given.
            NSDL e-Governance Infrastructure Customer Care's response, Apr 7, 2017
            Verified Support
            Dear Deepti,

            The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).
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              A
              akgaec2007
              from Gurgaon, Haryana
              Mar 20, 2017
              Resolved
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              Address: Mumbai City, Maharashtra, 400013
              Website: npscra.nsdl.co.in

              Hi Team

              My name is ABHISHEK KUMAR GUPTA and have applied for PRAN on NSDL website and PRAN[protected] has been alloted to me and I had made the min contribution along with esign off.

              However have a account with ICICI and during my research incorrectly applied for NPS on their web site but not made any contribution and not signed the docs but without discussion ICICI has also applied a PRAN for me and one more PRAN has alloted to me.

              Now the issue is my correct PRAN[protected] is inactive and second PRAN is active however second PRAN is having all wrong details and pending for all verification.

              I have requested to your team many time that please activate my correct account and inactive the second account but they are not helpful.

              I had a discussion with ICICI as well and they are fine with the de activation.

              Please provide your support and activate the correct PRAN account.
              May 8, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Apr 07, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Abhishek,

              This has reference to the query/grievance raised at “Consumer Forum”.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
              Dear sir

              My Name is Renu Devi my pan card was returned for some reasons please re dispatch my pan card as earlier soon as possible

              Acknowledgement Number - [protected]
              Name - Renu Devi
              Pan No - CVMPD5271K
              Mobile No -[protected]
              akgaec2007's [Complaint's author] reply, Mar 22, 2017
              Hi Renu,

              You need to submit a complaint by click on the option "Submit a Complaint" present on the top of the screen.
              You can also place a complaint on cutomer care of NSDL PAN (https://www.tin-nsdl.com/customerfeedback.php)
              NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
              Verified Support
              Hi Renu,

              Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 16-Mar-2017 by Speed Post vide airway bill no. EA222295320IN
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                S
                Singhnile
                from Mumbai, Maharashtra
                Mar 20, 2017
                Resolved
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                Address: 201309

                This is regarding correction of my wife’s existing PAN card. It’s being more than 50 days but I have not heard anything from PAN card department. Despite sending multiple request no body is responding. The phone number which have been given on the website not working.

                Request you please intervene in the matter so that she can get the updated PAN card as soon as possible.
                May 12, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Apr 11, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
                Sir, first time I was going to creat password for I-PIN but fortunately i submitted to Nodal-Office instead of Generate OTP.Now I want to re-set my I-PIN, But it is not re-setting now.

                Please follow My error after reset
                (1)Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN
                NSDL e-Governance Infrastructure Customer Care's response, Apr 7, 2017
                Verified Support
                This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                NSDL e-Governance Infrastructure Ltd.
                1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                My pan application money is rejected nd money is not refunded.is there any customer care regarding NSDL web site provide the details to me as early as possible...
                NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
                Verified Support
                Dear Sivaram,

                Inconvenience caused is highly regretted. We request you to send your query/complain at [email protected]
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                  C
                  CA.Prachi
                  from Delhi, Delhi
                  Mar 20, 2017
                  Resolved
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                  Resolved

                  Address: 282004

                  I have applied for new PAN card on[protected]. My acknowledgement number is [protected]. I have enclosed the required documents and did a registered post. As of the postal India website my documents have been delivered to NSDL by[protected].

                  Still my pan status is "Documents have not been received yet". It's too early to complain but I don't want to be too late too.
                  May 13, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 11, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Prachi,

                  This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                  Sir, i apply a pan card. Payment will successfull. But. Adhar id and my address will be not same. So, the pan application is rejected.
                  So, plz refund my amount.

                  "Rs.117.35 for BILLDESK-HINB[protected]/NSDLPAN/"
                  NSDL e-Governance Infrastructure Customer Care's response, Apr 11, 2017
                  Verified Support
                  Dear Jayenthiran,

                  To help resolve your query/concern, kindly reach us on [email protected] with application details.
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                    R
                    rameshmaduri324
                    from Vadodara, Gujarat
                    Mar 19, 2017
                    Resolved
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                    Address: Vadodara, Gujarat, 390022

                    Sir/madam,
                    I had applied online for new pan card with correct spelling of my name. The pan card (Afkpc2156e) which i already hold, the spelling of my name is wrong.
                    I already paid the fee online transaction status - pgs10001-success
                    Transaction reference number-gsm[protected] payment amount 112.75
                    Bank reference number-831594 dated 04 sep 16.
                    I already sent the printout of the online submitted application, hard copies of all the necessary documents as well as uploaded online but all in vain. I have not yet received new pan card with my correct name.
                    Earlier they were saying that "manualcorrections are not permitted" after lot of correspondence now they are saying that "photograph is not signed across".
                    All my pan card details are with you as afkpc2156e.
                    My adhar card number is[protected]Already mentioned in application).
                    Please intervene.
                    Hoping response.
                    Thanks to you.
                    May 15, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 11, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Ramesh,

                    To help resolve your query/concern, reach us on [protected]@nsdl.co.in
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                      rahidpatel
                      from Anand, Gujarat
                      Mar 18, 2017
                      Resolved
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                      Address: Pune, Maharashtra
                      Website: tin.tin.nsdl.com

                      Respected sir/madam
                      I am rahidmahammed i patel from bharuch, gujarat. I requested online for my pan card. I fill up online process and paid fees too. I receive acknowledgement and payment receipt and its saying that you have to send this things with your documents proof to income tax pan service unit (Pune). I send my acknowledgment, receipt and document proof with sheree nandan courier docket no.[protected] dated[protected] and this courier successfully received on[protected]. Now when i track my pan card status its showing... That we have received the documents with reference to your pan application. Your application is under process with nsdl... I dont receive my pan card yet

                      Name - patel rahidmahammed inayat
                      Acknowledgment number : [protected]
                      May 21, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 17, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Rahidmahammed,

                      This has reference to the query/complaint raised by you.

                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                        A
                        abhaychauhan341
                        from Haldwani, Uttarakhand
                        Mar 18, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi
                        Website: nsdl. tax information network

                        Dear sir/madam
                        I made a request of pan correction vide ack. No. N [protected] on 15 feb 17. Today on 18 mar 17 the status is still pending with nsdl.
                        Kindly dispatch my corrected pan at the earliest and mail me dispatch acknowledgement at [protected]@gmail.com. Or i'll be resorted to ask the information concerned via rti.
                        Responsible citizen of india
                        Aps chauhan
                        May 13, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 11, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Abhay,

                        This has reference to the query/complaint raised by you.

                        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in
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                          F
                          francisdias
                          from Pune, Maharashtra
                          Mar 18, 2017
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                          Address: Pune, Maharashtra, 411 016
                          Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                          I had filled online application, payed the required fee and speed posted all the necessary documents. The speed post status shows that the package has been received by nsdl pune on 13/02/2017. The post tracking no. Is rk[protected]in. But, while tracking my pan card status application, it says that they have not received my documents till date. I also tried calling to the customer care no.[protected] which is 24 x 7 always busy. Also tried on other contact no. But not responding to any.
                          I require my pan card urgently... Please see to the matter. Acknowledgement number is [protected] & name is propheta gustin miranda.
                          Request you attention & help in this matter since its extemely urgent.
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Apr 22, 2017
                          Updated by francisdias
                          I had filled online application, payed the required fee and speed posted all the necessary documents. to NSDL Pune on 13/02/2017 but still its showing "We have received the documents with reference to your PAN application. Your application is under process with NSDL". The PAN Card it required urgently but still after several follow times to the customer care no.[protected] which is 24 x 7 always busy. Also tried on other contact no. But not responding to any. lease see to the matter. Acknowledgement number is [protected] & name is propheta gustin miranda. Request you attention & help in this matter since its extremely urgent.

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                            B
                            Babbu.sidhu
                            from Bathinda, Punjab
                            Mar 17, 2017
                            Resolved
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                            Resolved

                            Address: 151205

                            I have applied 2 Pan cards of my friends, but pan card status showing that pan card are issued by ITD. It is taking too much time. Detail are below..Acknowledgment Number : [protected]
                            Name : MOHINDER SINGH
                            Category : Individual
                            Status :

                            Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                            and
                            Acknowledgment Number : [protected]
                            Name : BUTA SINGH
                            Category : Individual
                            Status :

                            Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                            Mar 24, 2017
                            Complaint marked as Resolved 
                            Problem has been solved.Thank you.
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 17, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Thank you for acknowledging that your concern has been resolved.
                            Dear sir, i had already apply from last it take too much time to issue my PAN CARD when i track Ack No is it still in the process so why it take much time please send me as soon as possible.
                            Ack No.[protected]

                            AYING T WANGSHA
                            Dear Sir, Regarding my PAN application for myself and my father it's going to be 2 months still under process only so why its take so much time to complete to allow PAN CARD so please send me as soon as possible.
                            Thank you

                            1, N.Joseph Konyak
                            Ack No. [protected]

                            2, Aiwang Konyak
                            Ack No. [protected]
                            Respected sir,
                            I have applied pan card last month.In acknowledge page it shows that we have received your documents your card is under process with nsdl. please, solve my problem as early as possible.
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                              p swojanya
                              from Bengaluru, Karnataka
                              Mar 17, 2017
                              Resolved
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                              Resolved

                              Address: West Godavari, Andhra Pradesh, 534211
                              Website: www.tin.tin.nsdl.com

                              This is sowjanya.. I have applied for new pan card on my pan number hrxps5955r.. As i lost the previous one... One and half month back... My application acknowledgement number [protected]

                              Iam checking my pancard status at nsdl status track.
                              . Present status is... Ur application is under process at incometax dept... This status is unchanged since 1 month

                              Pls make it fast... I need pan card.. For my job process
                              May 21, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 17, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear sowjanya,

                              Your PAN card has been dispatched on 20-Mar-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN.
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                                vjkr94
                                from Gonda, Uttar Pradesh
                                Mar 17, 2017
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                                Address: Pali, Rajasthan, IND

                                Respected sir i submit application form for pan with online facility with tan nsdl side and my token no. [protected] of applicant gnaga transaction no. Iur[protected] dated on[protected] paid rs. 112.75 with bank reference no.[protected]. Due to same some error my application form has rejected by system, therefore no acknowledgement no. Genrated. So i request you refund my application fee amount in my a/c no [protected] or with bank reference no given above
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                  shivam2257
                                  from Pune, Maharashtra
                                  Mar 17, 2017
                                  Resolved
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                                  Resolved

                                  PAN Card Re-dispatch request

                                  Address: Ahmedabad, Gujarat, 380008

                                  Dear Sir,
                                  I have applied for a new PAN Card in the name of Shivam Shah which dispatched our address in February 2017. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

                                  Therefore, I requesting your resend my PAN Card to...
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                                  Pankaj Rabary
                                  from Mumbai, Maharashtra
                                  Mar 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: 333001
                                  Website: nsdl e-governance

                                  I Pankaj applied for new PAN on 10 feb 2017 .My acknowledgment number is [protected].My application status is "under process at ITD" from last 15 days . I tried to contact NSDL multiple times but there helpline number is not working . it always show line busy and i also sent some mails but no reply . i need pan in my job . my salary got stuck because of this . i don't know what to do.
                                  May 23, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 17, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Pankaj,

                                  Your PAN application is rejected by Income Tax Department (ITD) as Aadhaar card number mentioned in the PAN application already exists for another PAN.Kindly write us at [protected]@nsdl.co.in for further details.
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                                    pavan pandu
                                    from Bengaluru, Karnataka
                                    Mar 16, 2017
                                    Resolved
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                                    Address: West Godavari, Andhra Pradesh, 534211
                                    Website: tin.tin.nsdl.com

                                    I have applied for new pan around 40 days ago. I tracked nsdl sited and came to know they have allotted pan number HRXPS5955R. But they are not sending the card to me. i tried to call nsdl pune number but no Responce. I have sent around 30 e-mails but no reply. i called aayakar sampark kendra(ASK) several times but they are not helping at all and suggesting to call nsdl. what i need to do i need pan card immediately. I am facing so many problems because of pan card.please resolve my problem
                                    May 12, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 11, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Pavan,

                                    Your PAN card has been dispatched on March 20, 2017 by Speed Post vide AWB no. EA[protected]IN.
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                                      happy3344
                                      from Pathankot, Punjab
                                      Mar 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra
                                      Website: www.tinnsdl.com

                                      DOCUMENT NOT RECEIVED
                                      We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]

                                      ACK NO. [protected]
                                      NAME : - AMANPREET SINGH

                                      I have submitted the required documentation for the PAN card application through India Post. I have tracked the consignment and it is showing that it was delivered to the NSDL Pune address[protected]
                                      May 13, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Mar 16, 2017
                                      Updated by happy3344
                                      DOCUMENT NOT RECEIVED
                                      Documents not received
                                      I had filled out the online application, payed the required fee and speed posted all the necessary documents. The speed post status shows that the package has been received by NSDL Pune. But, while tracking my pan card status application, it says that they have not received my documents yet. I require my PAN card URGENTLY...please see to the matter. Acknowledgement number is [protected] name hardavinder singh. EXTEMELY URGENT
                                      Verified Support
                                      Apr 11, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Amanpreet,

                                      This has reference to the query/complaint raised by you.

                                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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