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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jun 20, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 219

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A
aashish5872
from Bengaluru, Karnataka
Mar 27, 2017
Resolved
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Resolved

Address: Sambalpur, Odisha, 768004
Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

Hi, My mother pan card has already been generated and the speed post no you have updated is showing invalid . I have checked in post office . They told the EA[protected]IN speed post no is not updated by you people . My mother has to apply for family pension . I have send so many mails to [protected]@nsdl.co.in but no body has responded . Pls check and revert immediately

My mother name : Sabita Purohit .

Ack no : [protected]
May 18, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
Acknowledgment Number : [protected]
Name : GUDDI DEVI
Category : Individual
Status :

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
Sir,
my acknowledgement is
[protected]
[protected]

लेकिन हमने कभी कोई पेन कार्ड बनाने के लिये आवेदन नही किया
इसलिये आप से निवेदन कि हआरे इन पेन कार्ड को जारी करने कि कृपा करावे ..
भवदीया
चुन्नी देवी, रानी
NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
Verified Support
Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution.
I have applied for PAN card, but did not received yet since last 1 year . My PAN No. is "AFEPJ9796H". Please give me information about how can i receive the about the delivery status of my PAN card. I am also not having the acknowledgment no. of my application, with me now.
NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
Verified Support
To help resolve your PAN related query, kindly reach us on [email protected]
Please resend my pancard to the same address
h no 6-73,
village-jajapur.
mdl- narayanpeta
dist-mahaboobnagar, telangana
NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
Verified Support
To help resolve your PAN related query, kindly reach us on [email protected]
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    P
    puranlal
    from Jawad, Madhya Pradesh
    Mar 27, 2017
    Resolved
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    Dear authority,
    I applied for new pan card online on 19 mar 2017 through e- KYC and made payment as well and the payment was successful and rupees 116. 20 deducted from my bank account but a message generated "your e-KYC based request has failed hence you can not proceed the application with e- KYC". so I request you to cancel my PAN card application and refund my amount 116.20

    khilavan thakur

    Token no.[protected]

    Email I'd [protected]@gmail.com
    May 20, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Apr 18, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Khilavan, ,

    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
    I Have Applied PAN CARD ON 31ST January, 2017 But Not Receiving, Acknowledgment No: [protected]
    Please Take My Action Immediately.
    ADDRESS:
    SREENIVAS ANNAM
    DOOR NO:1-128, RAMALAYAM ST
    ETIMOGA POST
    NAGAYALANKA Mandal
    KRISHNA DIST.521120
    ANDHRA PRADESH.
    20/03/2017
    for nsdl pan department

    i have completed the form & made the payment.
    also payment has been done but, i did not received token number.
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      neelshyam
      from Jabalpur, Madhya Pradesh
      Mar 27, 2017
      Resolved
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      Dear authority,
      I applied for new pan card online on 18 mar 2017 through e- KYC and made payment as well and the payment was successful and rupees 116. 20 deducted from my bank account but a message generated "your e-KYC based request has failed hence you can not proceed the application with e- KYC". so I request you to cancel my PAN card application and refund my amount 116.20

      name keshar bai

      Token no. [protected]

      Email I'd - [protected]@gmail.com
      May 20, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Apr 17, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Keshar,

      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
      My pran number is[protected]

      I lost my pin and user id. Could u pls suggest how can i get new pswrda and id. I am working in a government sector in andhra Pradesh
      NSDL e-Governance Infrastructure Customer Care's response, Apr 13, 2017
      Verified Support
      Dear Nageswararao,

      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
      NSDL e-Governance Infrastructure Ltd.
      1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
      We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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        G
        Gungun22102014
        from Noida, Uttar Pradesh
        Mar 26, 2017
        Resolved
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        Resolved

        Address: 263152

        Dear authority I applied to new pan card online on[protected].My ack no. [protected]. I have sent all required documents by registered post that received by NSDL.But my application status is under process since last month. Please sir/madam take necessary action for my complaint. My department block my salary since last three month.please help for my pan card. My name is KUNWAR PAL. Mob- [protected]. Email id- [protected]@gmail.com
        May 19, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Apr 18, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Kunwar,

        This has reference to the query/complaint raised by you.

        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
        Acknowledgment Number : [protected]
        Name : PRAMOD KUMAR
        Category : Individual
        Status :

        Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
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          B
          Bhupender singh Rathee
          from Bengaluru, Karnataka
          Mar 26, 2017
          Resolved
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          Address: Bangalore, Karnataka, 560 067

          Sir,

          I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

          Name: BHUPENDER SINGH RATHEE
          PRAN:[protected]
          Mobile No.[protected]
          email id: [protected]@gmail.com

          Thanking You
          May 18, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Apr 13, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Bhupender,

          This has reference to the query/grievance raised at “Consumer Forum”.

          We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

          For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
          Any update on this?
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            A
            a s dinesh
            from Chennai, Tamil Nadu
            Mar 26, 2017
            Resolved
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            Resolved

            Dear sir,
            In our nsdl nps app I made contribution of Rs.1000/- towards my Pran no :[protected] A S Dinesh. For which I received ack no : 12027150 dated:23.3.17
            Since it's been more than 2days I am concerned about the contribution made,
            Kindly do the needful... I tried contacting nodal office but no response, I kindly request you to do the needful.
            Regards
            Dinesh
            May 28, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Apr 19, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Dinesh,

            This has reference to the query/complaint raised by you.

            You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
            NSDL e-Governance Infrastructure Ltd.
            1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
            We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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              R
              rslogan.singh
              from Bhusawal, Maharashtra
              Mar 26, 2017
              Resolved
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              Address: Yavatmal, Maharashtra, 445304

              Sir/ madam
              . I had applied for change in address of my pan card.it was not delivered to me.Please redispatch my pan card on my address given below
              . raviprakash ranjan
              . At+ po- kayar. Tq- wani.
              Dist- Yavatmal (MH)- 445304.
              my pan card no- AUPPR8329C
              Acknowledgement no-[protected]
              Mob no- [protected]
              please redispatch my pan card as soon as possible.
              May 21, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Apr 17, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Raviprakash,

              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                P
                Pleased
                Mar 25, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra
                Website: nsdl

                At first name of the taxpayer was wrongly entered as TARUNBIJAY ADHIKARY, the same was corrected through TIN FC as TARUN BIJAY ADHIKARY and delivered a corrected PAN CARD, But unfortunately correction not showing at efiling site of ITD.
                Therefore AADHAAR link failed due to mismatching the name digitally.
                I have paid two times for PAN & correction of the PAN.There was no role of the party and no document found as name TARUNBIJAY ADHIKARY, but unfortunately name changed digitally ( a space between TARUN & BIJAY).
                CORRECTION done through TIN FC but not uploaded to ITD.
                Where & Whom to be address for correction
                CONFUSED
                May 18, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Apr 17, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. Kindly E-mail your query to [protected]@nsdl.co.in
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                  B
                  Bhagavan Y N
                  from Bengaluru, Karnataka
                  Mar 25, 2017
                  Resolved
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                  Resolved

                  Website: NSDL e-Governance Infrastructure Limited

                  M/s.Silicon Citizen House Building Co operative Society Limited, No.22, Pete Beedi, Nelamangala, Bangalore rural District is assessed to under PAN: ABKFS7698R and TAN: BLRS41532B is assessed to tax before ITO, TDS ward 3(2), Bangalore. Demand raised u/s 201(1A) and 201(1) is reduced in an appeal and the demand collected by the AO during the course of passing the order has to be refunded by the Department, for which the Society has to apply in Form 26B of the Act. While up loading the form, the society is experiencing that PAN as per TAN master and Traces profile is not matching. It is therefore requested to update PAN of the deducter in TAN master to enable the assessee claim Rs.20, 39, 400/- at an early date.
                  May 18, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 17, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Any updation in TAN master deductor has to file "Form for Change or Correction in TAN data for TAN Allotted.
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                    V
                    vkvindra
                    from Allahabad, Uttar Pradesh
                    Mar 25, 2017
                    Resolved
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                    Resolved

                    Address: Mirzapur, Uttar Pradesh, 231302

                    Acknowledgment Number : [protected]
                    Name : MADEENA BIBI
                    Category : Individual
                    Status :

                    We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]
                    May 19, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Mar 25, 2017
                    Updated by vkvindra
                    Acknowledgment Number : [protected]
                    Name : SHYAM NARAYAN SINGH
                    Category : Individual
                    Status :

                    We have received the documents with reference to your PAN application.However, the documents are not valid.Please click here for details.
                    Mar 25, 2017
                    Updated by vkvindra
                    Acknowledgment Number : [protected]
                    Name : BANDANA SINGH
                    Category : Individual
                    Status :

                    Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                    Verified Support
                    Apr 18, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    This has reference to the query/complaint raised by you.

                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                    Acknowledgment Number : [protected]
                    Name : RAJ SINGH
                    Category : Individual
                    Status :

                    Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                    But Still Now Pancard is not issued to my name. Iam Applying first time to Pancard.
                    Acknowledgment Number : [protected]
                    Permanent Account Number (PAN) : BBLPR2867R
                    Name : RAJENDER PARSAD
                    Category : Individual
                    Status :
                    Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department

                    dear sir plz send my pan card ...
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                      P
                      pluto0007
                      Mar 25, 2017
                      Resolved
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                      Resolved

                      Address: 110032

                      Sir,

                      I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                      Name: Chetan kapoor
                      PRAN:[protected]
                      Mobile No.[protected]
                      email id: [protected]@gmail.com

                      Thanking You
                      May 16, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Mar 28, 2017
                      Updated by pluto0007
                      Could somebody can reply on this ?
                      Verified Support
                      Apr 13, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Chetan,

                      This has reference to the query/grievance raised at “Consumer Forum”.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                      For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                      Dear Sir,

                      I opened an Atal Pension Yojana (APY) in 2015 and have been contributing regularly. But I unable to track my contribution. So, While I try to create IPIN, system shows an error massage 'PRAN not found in database'.
                      Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                      Name: ARUP KUMAR MANNA
                      PRAN:[protected]
                      Mobile No. [protected]
                      email id: [protected]@gmail.com

                      Thanking You
                      I didn't receive any communication to my email Id : [protected]@gmail.com
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                        P
                        Pan Rajpura
                        from Ludhiana, Punjab
                        Mar 24, 2017
                        Resolved
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                        Resolved

                        Address: Patiala, Punjab, 140401

                        Name- nitin kumar
                        acknowledgement no. [protected]

                        i applied this pan card 02/12/2016, but till now no process because of objection of photo. I send a photo with father sign(minor case) three times via mail but no response.
                        first mail- 17 February
                        second mail- 8 march
                        third mail- today

                        So please process as soon as possible and deliver immediately
                        May 20, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Mar 26, 2017
                        Updated by Pan Rajpura
                        Acknowledgment Number : [protected]
                        Name : Bahadur Singh
                        Category : Individual

                        Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. I have applied for new PAN card, but pan card status showing same thing more than a month that is a Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                        Verified Support
                        Apr 17, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Nitin,

                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                        Verified Support
                        Apr 17, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Bahadur,

                        Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
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                          L
                          Lalu S Nair
                          from Bengaluru, Karnataka
                          Mar 24, 2017
                          Resolved
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                          Resolved

                          Address: Thiruvananthapuram, Kerala, 695008
                          Website: cra-nsdl.com/CRA

                          Sir,

                          I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

                          Name: Lalu S Nair
                          PRAN:[protected]
                          Mobile No.[protected]
                          email id: [protected]@gmail.com

                          Thanking You,
                          Lalu S Nair
                          May 14, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 13, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Lalu,

                          This has reference to the query/grievance raised at “Consumer Forum”.

                          We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                          For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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                            V
                            vp096715
                            from Kolkata, West Bengal
                            Mar 24, 2017
                            Resolved
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                            Resolved

                            Address: 380050
                            Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                            DEAR ALL,
                            I have Applied for change in pan card vide acknowledgment no. [protected] in feb 2017 and it was received by PAN NSDL office pune on 21st feb 2017. Normally, it takes 10-15 days to update and dispatch new pan card, but it been 1 month and four days now, they haven ot updated and issued new pan card. Moreover, i called in their customer care number thrice but everytime they assure me that ur pan application will be verified and updated within 4 to 5 days.but still they have not issue the card.It was bit urgent.
                            kindly resolve..
                            Mar 31, 2017
                            Complaint marked as Resolved 
                            not resolved yet no phone call and no email yet
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Mar 31, 2017
                            Updated by vp096715
                            not resolved yet
                            Apr 06, 2017
                            Updated by vp096715
                            hello sir
                            no update yet
                            what should i do now.
                            its urgent
                            Verified Support
                            Apr 18, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            This has reference to the query/complaint raised by you.

                            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                              B
                              Babbu.sidhu
                              from Bathinda, Punjab
                              Mar 24, 2017
                              Resolved
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                              Resolved

                              Address: 151205

                              I applied for PAN before a month ago. Status showing same thing from many days. Please issue my PAN as soon as possible. Details are given below.
                              Acknowledgment Number : [protected] Name : AMANDEEP KAUR Category : Individual Status :

                              Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                              Mar 30, 2017
                              Complaint marked as Resolved 
                              Thank you. Problem has been solved
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                M
                                from Faridabad, Haryana
                                Mar 23, 2017
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana, 121001

                                Dear sir/madam,
                                I just come to know that my pan card has been returned to mumbai pan card office by first flight courier due to insufficient reason and I am very upset.

                                Inspite of many call to above courier company, I did not get proper response.

                                This is my humble request you, please resend my pan card at following address which detail as per given below:-

                                acknowledge no.[protected]
                                pan no. CWBPD0156P
                                Add. V-252, Gandhi Colony
                                N.I.T. Faridabad-121001
                                Haryana,
                                India
                                MOB:[protected]
                                Please do needful as earliest as possible.
                                Thanks,
                                Dharampali
                                May 21, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Mar 23, 2017
                                Updated by [email protected]
                                Dear sir/madam,

                                I submitted application on Sep-16 in connection to correction of pan card
                                in faridabad, but till now, I have not received Pan card.

                                My humble request you to please, resend my pan card at following address.
                                acknowledge no.[protected]
                                pan no. BBUPP8261J
                                Add. H. No. 286/1, Near Thakur Dharamshala,
                                Saroorpur, Ballabhgarh
                                Faridabad-121004
                                MOB:[protected]/[protected]
                                Please, do needful as earliest as possible.
                                Thanks,
                                Avinash Kumal Pal
                                Mar 24, 2017
                                Moh aasif pathan's response
                                Every world mine knows whatever post office I have here, its courier number does not even know where it is.

                                Verified Support
                                Apr 13, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Dharampali,

                                Your PAN card has been returned undelivered to NSDL on 27-Mar-2017. The reason for non-delivery as specified by the courier agency is 'Consignee refused to accept'. The same will be re-dispatched shortly.
                                Verified Support
                                Apr 17, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Avinash,

                                Inconvenience caused is highly regretted. We are following up with ITD for earliest resolution
                                Verified Support
                                Apr 17, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Moh Aasif,

                                To help resolve your PAN related query, kindly reach us on [protected]@nsdl.co.in
                                The PAN card was sent to 27 February. At Speed ​​Post Courier, so far, why not get the problem?
                                My phone number is [protected]
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                                  R
                                  rakesh mamidi
                                  Mar 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: 600097

                                  Acknowledgment Number : [protected]
                                  Permanent Account Number (PAN) : ARFPM4954R
                                  Name : MAMIDI RAKESH KUMAR
                                  Category : Individual

                                  i have submited my pan application along with supporting but when i ma checking the status of my application it showing documents not yet received, however i have enquirer courier they said ur documents already delivered.

                                  kindly issue my pan card as soon as possible.
                                  May 23, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Mar 23, 2017
                                  Updated by rakesh mamidi
                                  Kindly provide update on above complaint, kindly assist asap.
                                  Mar 24, 2017
                                  Updated by rakesh mamidi
                                  kindly provide update on above complaint
                                  Verified Support
                                  Apr 13, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Rakesh,

                                  We have received the documents with reference to your PAN application. Your application is under process with NSDL
                                  May 26, 2017
                                  Updated by rakesh mamidi
                                  Still i have not receive pan card since i have applied 3 months ago

                                  kindly update the status, when i checked the status in online still under process
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                                    N
                                    Nainachugh
                                    from Kanpur, Uttar Pradesh
                                    Mar 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Panipat, Haryana, 132103
                                    Website: Nsdl pune

                                    Sir/Mam,
                                    My pan card was delivered by nsdl through speed post and it has to be delivered by 10th march 2017. When i track for the speed post i found my pan card reach panipat on 10 mar and on the same day it was returned back. We have not received any call from speed post department and it was returned. And now when I call nsdl pune they said that we have to apply for reprint of pan card and it will not be delivered again. This is a mistake on the part of government departments and the citizens have to suffer. It takes 1 months to get pan card issued and after that it returned undelivered and again we have to wait for new pan card to be issued and delivered. and what is the surety that again when we apply for reprint pan card it will be delivered.

                                    Name: Nasarin
                                    Ack No. [protected]
                                    May 18, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Nasarin,

                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                    Dear sir, My name is Lebu Mahalot. Acknowledgment Number : [protected]. I apply for Pan card date 02/02/2017. I have not received the pan card. EA[protected]IN- This Indian post Traking Id is not correct. If I try to call NSDL official numbers are not workings and emails are not answered. Help me to resolve the problem. Thanking you...
                                    I have appliod for pan online on 15/3/2017.My token number is [protected].Rs 111.6 also debitted from my account.Now i cant track my aaplication on site for physically subbmission.So pls do needful as early as possible...

                                    Thanking
                                    bhavnaben solanki
                                    I applied for pan card correction on Jan 4th 2017 but today is 18 March still pending in the NSDL no customer care no mail is responding properly in please deliver as soon as possible
                                    NSDL e-Governance Infrastructure Customer Care's response, Apr 17, 2017
                                    Verified Support
                                    Kindly provide us with your PAN acknowledgement number to check the status.
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                                      kamal81
                                      from Surat, Gujarat
                                      Mar 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kheda, Gujarat, 387001

                                      I have applied pan card application on 23/01/2017 ack no [protected], second application 07/01/2017 ack no [protected] third application date 07/01/2017 ack no [protected] forth appliction 02/02/2017 ack no [protected]. via vertex customer soluction india pvt ltd .add rukmani tower dabhan bhagol nadiad gujarat-387001..
                                      aboove matter three pan card dispeched some other state while 1 application not showed that status while last application not processed by nsdl.. moreover above vertex customer soluction india pvt ltd not provide any support to us so please take nessary action for that company or cancel that service centre
                                      May 14, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 13, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Kamal,

                                      Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                                        R
                                        Ramrajsingh
                                        from Lucknow, Uttar Pradesh
                                        Mar 22, 2017
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 400013

                                        This is Ramraj Singh..I have applied for new pan card on my acknowledgement number N-[protected] on date 02.02.2017.
                                        One and half month back i applied ...

                                        Iam checking my pan card status at NSDL status track.

                                        Present status is..We have received the documents with reference to your PAN application. Your application is under process with NSDL.

                                        We also send a mail for further quiry 3 time but no respond from NSDL team.

                                        This status is unchanged since 1 month

                                        Pls make it fast...I need pan card ..For my job process
                                        May 14, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 13, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear Ramraj,

                                        Your PAN application is rejected due to Prefix like Shri, Late, Alias etc not allowed, kindly reach us at [protected]@nsdl.co.in
                                        Respected Sir,

                                        My ACKNOWLEDGEMENT NUMBER is [protected] I had apply 20 days back but there is still showing that " We have received the documents with reference to your PAN application. Your application is under process with NSDL"

                                        I would like to request you to please let me know when can i get my pan card or if there is any issue or problem please let me know with the solutions.

                                        Thanks & Regards,
                                        Seemank Arora.
                                        [protected]
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