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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
Complaints 5291
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3575
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NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 218

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S
Singhnile
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding pan card correction ack no - 206099700006071

Address:201309

This is regarding correction of my wife’s existing PAN card. It’s being more than 50 days but I have not heard anything from PAN card department. Despite sending multiple request no body is responding. The phone number which have been given on the website not working.

Request you please intervene in the matter so that she can get the updated PAN card as soon as possible....
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C
CA.Prachi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card processing

Address:282004

I have applied for new PAN card on[protected]. My acknowledgement number is [protected]. I have enclosed the required documents and did a registered post. As of the postal India website my documents have been delivered to NSDL by[protected].

Still my pan status is "Documents have not been received yet". It's too early to complain but I don't want to be too late too....
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R
rameshmaduri324
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non issuance of corrected pan card

Address:Vadodara, Gujarat, 390022

Sir/madam,
I had applied online for new pan card with correct spelling of my name. The pan card (Afkpc2156e) which i already hold, the spelling of my name is wrong.
I already paid the fee online transaction status - pgs10001-success
Transaction reference number-gsm[protected] payment amount 112.75
Bank reference number-831594 dated 04 sep 16.
I already sent the printout of the online submitted application,...
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R
rahidpatel
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card not received yet

Address:Pune, Maharashtra
Website:tin.tin.nsdl.com

Respected sir/madam
I am rahidmahammed i patel from bharuch, gujarat. I requested online for my pan card. I fill up online process and paid fees too. I receive acknowledgement and payment receipt and its saying that you have to send this things with your documents proof to income tax pan service unit (Pune). I send my acknowledgment, receipt and document proof with sheree nandan courier docket no.[protected] dated[protected] and...
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abhaychauhan341
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in issue of changed/corrected pan card

Address:New Delhi, Delhi
Website:nsdl. tax information network

Dear sir/madam
I made a request of pan correction vide ack. No. N [protected] on 15 feb 17. Today on 18 mar 17 the status is still pending with nsdl.
Kindly dispatch my corrected pan at the earliest and mail me dispatch acknowledgement at [protected]@gmail.com. Or i'll be resorted to ask the information concerned via rti.
Responsible citizen of india
Aps chauhan...
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Address:Pune, Maharashtra, 411 016
Website:tin.tin.nsdl.com/tan/servlet/PanStatusTrack

I had filled online application, payed the required fee and speed posted all the necessary documents. The speed post status shows that the package has been received by nsdl pune on 13/02/2017. The post tracking no. Is rk[protected]in. But, while tracking my pan card status application, it says that they have not received my documents till date. I also tried calling to the customer care no.[protected] which is 24 x 7 always busy. Also tried...
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B
Babbu.sidhu
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delaying in Pan card

Address:151205

I have applied 2 Pan cards of my friends, but pan card status showing that pan card are issued by ITD. It is taking too much time. Detail are below..Acknowledgment Number : [protected]
Name : MOHINDER SINGH
Category : Individual
Status :

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
and
Acknowledgment...
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P
p swojanya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card not received till now

Address:West Godavari, Andhra Pradesh, 534211
Website:www.tin.tin.nsdl.com

This is sowjanya.. I have applied for new pan card on my pan number hrxps5955r.. As i lost the previous one... One and half month back... My application acknowledgement number [protected]

Iam checking my pancard status at nsdl status track.
. Present status is... Ur application is under process at incometax dept... This status is unchanged since 1 month

Pls make it fast... I need pan card.. For my job...
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V
vjkr94
from Gonda, Uttar Pradesh
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Pan application rejected

Address:Pali, Rajasthan, IND

Respected sir i submit application form for pan with online facility with tan nsdl side and my token no. [protected] of applicant gnaga transaction no. Iur[protected] dated on[protected] paid rs. 112.75 with bank reference no.[protected]. Due to same some error my application form has rejected by system, therefore no acknowledgement no. Genrated. So i request you refund my application fee amount in my a/c no [protected] or with bank reference...
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S
shivam2257
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN Card Re-dispatch request

Address:Ahmedabad, Gujarat, 380008

Dear Sir,
I have applied for a new PAN Card in the name of Shivam Shah which dispatched our address in February 2017. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to...
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P
Pankaj Rabary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card delay more than one month

Address:333001
Website:nsdl e-governance

I Pankaj applied for new PAN on 10 feb 2017 .My acknowledgment number is [protected].My application status is "under process at ITD" from last 15 days . I tried to contact NSDL multiple times but there helpline number is not working . it always show line busy and i also sent some mails but no reply . i need pan in my job . my salary got stuck because of this . i don't know what to do....
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P
pavan pandu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card not Received still

Address:West Godavari, Andhra Pradesh, 534211
Website:tin.tin.nsdl.com

I have applied for new pan around 40 days ago. I tracked nsdl sited and came to know they have allotted pan number HRXPS5955R. But they are not sending the card to me. i tried to call nsdl pune number but no Responce. I have sent around 30 e-mails but no reply. i called aayakar sampark kendra(ASK) several times but they are not helping at all and suggesting to call nsdl. what i need to do i need pan card immediately. I am facing so many problems...
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H
happy3344
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nsdl pan card status

Address:Pune, Maharashtra
Website:www.tinnsdl.com

DOCUMENT NOT RECEIVED
We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]

ACK NO. [protected]
NAME : - AMANPREET SINGH

I have submitted the...
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A
Annayappa Adaviyappa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response on email or Phone

Address:Pune, Maharashtra, 411016
Website:www.tin-nsdl.com

Hi,

I am Annayappa A aged about 73 years and I have applied for PAN Card. I haven't received PAN card yet and the acknowledgement number is "N-[protected]".
I have sent all the necessary document to the address.
There is no reply from this email id as well [protected]@nsdl.co.in or call does not connect on this number[protected] or the Toll free number [protected] as this asks for user number.
Where od...
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T
tarun_gupta35
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nps account under acknowledgement no - 11241775

Address:Faridabad, Haryana, 121002

Dear concern,

I have applied for enps online under acknowledgement number[protected] dated - 10-3-17. My nps account is not credited with the payment however i have made the payment of rs 50000 from my bank by debit card of axis bank limited.

Please check my status and update since i have not been allotted the pran number and my account is also not credited with my contribution till date....
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S
Suhailsheikh24
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online pan application failure

Address:Udaipur, Rajasthan, 313001
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I have applied for online pan card. I did the payment and on the last step my authentication is failed and i got this message

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Rs 116 are also debited from my account.
My...
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G
gauravdabhade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nsdl e-governance infrastructure pran not found in database

Address:411017
Website:www.npscra.nsdl.co.in

Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

Name: Gaurav Ashok Dabhade
PRAN:[protected]
Mobile No.[protected]
email id: [protected]@gmail.combr...
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A
AnitaNagar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ENPS helpline numbers not responding

Address:Mumbai City, Maharashtra, 400013
Website:www.npscra.nsdl.co.in/contact-us.php

I am unable to make online payment in e-nps via nsdl payment gateway. To get help from the customer care i am continuously dialing the given numbers since last 20 days but either i get an engaged tone or their is no response. My acknowledgement number under e nps is 11245924 and my contact number is [protected]. I hope writing here would be of help to me. I am also putting up the complaint with the union ministry under which nsdl operates....
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N
neerajkumar13
from Kishanganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card re-dispatch

Address:Muzaffarpur, Bihar, 842001

Respected sir,
I have applied for pan card
Due to some reason i didn't get my pan card. please
Take some immediate action against them.
Thank you.

. my pan card details are:
Aknowledgement no [protected]

Pan no. evppk7636l
Name: neeraj kumar s/o ganga prasad gupta

Address:flat no-305, tara hari apartment, diwan road, muzaffarpur, bihar-842001
br...
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SHAIKH SAJED
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for resend pan card

Address:Aurangabad, Maharashtra, 431001
Website:[email protected]

Acknowledgment number : [protected]
Name : arefabi ahmed shaikh
Category : individual
Status :
Your pan card was returned undelivered to nsdl. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 03-feb-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application....
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