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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 215

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N
Nigam3107
from Imphal, Manipur
Apr 4, 2017
Resolved
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Address: 843119

Hello Sir,
My name is Rahul Kumar. I applied for new pan card on 23/02/2017. my Acknowledgement number is [protected].I didn't get pan card no. or pan card yet, why?
Please Sir give me some suggestion on my email id :- [protected]@gmail.com
THANK YOU
May 23, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Rahul,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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    V
    venkats@12345
    from Chennai, Tamil Nadu
    Apr 4, 2017
    Resolved
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    Address: Chennai, Tamil Nadu, GIZA
    Website: www.consumercomplaints.in/new_complaint

    I have applied for the pan card march 2017 and till date I have not received my pan card. Every week I make complain at customer care of nsdl.every time they told me you can get after five days. But still problem is same. My acknowledge no I s [protected] Dispensary Letter Reply with Proof copy voter ID send to NSDL Pune. i[censored] can do any help, Please do it for me
    Acknowledgment Number : [protected]
    Permanent Account Number (PAN) : BKTPM4669R
    Name : SNEHA LATHA
    Category : Individual
    Thanks & Regards
    SNEHALATHA
    May 21, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Apr 19, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Snehalata,

    To help resolve your query/concern, reach us on [protected]@nsdl.co.in
    Apr 26, 2017
    Updated by venkats@12345
    Respected Sir
    I Have applied Pan card March 2017 Dispensary Letter Reply with Proof copy AADHAR CARD with father name proof send to nsdl,
    Reprint PAN Card with ITD Data, No change Request .
    Till date no received pan card we request you to provide us
    Acknowledgment Number : [protected]

    Permanent Account Number (PAN) : BKTPM4669R

    Name : SNEHA LATHA

    Category : Individual

    Thanks & Regards

    SNEHALATHA
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      pluto0007
      Apr 4, 2017
      Resolved
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      Address: 110032

      Sir,

      I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

      Name: CHETAN KAPOOR
      PRAN:[protected]
      Mobile No.[protected]
      email id: [protected]@gmail.com

      Thanking You
      May 19, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Apr 06, 2017
      Updated by pluto0007
      my new number :[protected]
      Verified Support
      Apr 13, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Chetan,

      This has reference to the query/grievance raised at “Consumer Forum”.

      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

      For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
      Nov 13, 2021
      Updated by pluto0007
      It’s still the same error
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        A
        ak shrivastav
        from Mumbai, Maharashtra
        Apr 3, 2017
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        Address: Mumbai City, Maharashtra, 400005
        Website: NSDL

        This is about PAN acknowledgement number [protected] . I had applied for correction in my PAN card in the month of December 2016. Subsequently i had sent the necessary documents by dak to NSDL . The address proof was according to the list given on the website. However i was informed that the address is not matching with the one provided in the application form whereas actually it was matching. Again i was informed that the address proof document is not as per the prescribed list. I sent another copy explaining that it was the receipt of gas cylinder which was one of the option mentioned in the website. Since then i am getting mail that documents are under verification and will be forwarded to income tax department.
        This whole process has taken more than 3 months without any genuine reason and still the process is not completed.
        With the government's initiative of making PAN card mandatory for bank transactions and other activities, it is unfortunate that the process takes so much time without any valid reason.

        Today I got a mail intimating that the gas cylinder receipt is 3 months old . This is as per the last cylinder received and it has become old during unnecessary long process by your office. Secondly, it is told that the address in Aadhar card doesn't match. In this connection, it should be appreciated that Aadhar was issued at my previous place of posting. I will be changing the address in Aadhar also in near future.

        Time and again, it is being intimidated that the address in application form and proof of address which is the receipt of gas cylinder is not matching which is totally wrong. Also, at one point of time i was asked to submit a copy of gas book which was not necessary according to the list of documents given on website.

        The unnecessarily prolonging in correction in PAN only indicates harassment and falsifies the claim of issuing the corrected PAN within days. Being a group A officer of central government, this type of response from your office is totally unwelcome. I would request to look into the matter and issue the corrected PAN.
        May 23, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Your PAN application is marked for discrepancy, to help resolve your query/concern, kindly reach us on [protected]@nsdl.co.in
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          ndkhan
          from Aligarh, Uttar Pradesh
          Apr 6, 2017
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          Address: Bharatpur, Rajasthan, 321022

          Sir my PAN Ack no.[protected] till now pan card is not issued.
          My documents for above application were submitted on February 20, 2017.i received an email of submission of documents on 20th feb. till now i did not got any notification about generation of PAN card. generally NSDL takes about 15 days to issue PAN but i have not received my PAN till now.Its becoming hard to get my PAN now.
          Sir only you can resolve this problem in short period of time
          please help me out.
          I need it very urgent
          please resolve this problem
          Your`s truly
          Nadeem khan
          bilang kaman
          bharatpur rajsthan
          May 20, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Apr 19, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Nadeem,

          This has reference to the query/complaint raised by you.

          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
          Hello Team,

          It's been more than 2 months that I am waiting for PAN Card.
          I am also trying to reach via phone[protected] which is always busy...
          Can you tell me why is my application is in pending state...
          I had applied application online... Below is
          Acknowledgement Number
          [protected]

          Thanks
          Ankur
          Mob: [protected]
          My NPS user ID is[protected] I forget my password and due to 5 wrong attempts I unlock my account. So kindly unlock my account my mail id is [protected]@gmail.com
          Hello Sir, I'm Naresh Kumar +91-[protected], i've applied for pan card on 01 March, 2017 and till date even the pan number has not allotted.
          My AkG No. Is [protected]
          Kindly look after the request as I required pan no.on urgent basis.
          Hello Sir, I'm Naresh Kumar +91-[protected], i've applied for pan card on 01 March, 2017 and till date even the pan number has not allotted.
          My AkG No. Is [protected]
          Kindly look after the request as I required pan no.on urgent basis.
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            J
            Janacare
            from Bengaluru, Karnataka
            Apr 3, 2017
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            Address: New Delhi, Delhi, 110001
            Website: www.janacare.com

            Hi,

            I have applied for TAN for my company 1 month back and it has not been allotted yet.
            My acknowledgement no. is [protected] and it says "We have received the documents with reference to your TAN application. Your application is under process with NSDL".
            For past 2 weeks, status has not changed. Getting TAN is really urgent for me as I need to deposit TDS deducted.
            Please help me resolve my problem at the earliest. I am incurring interest with each passing day.
            +1 photos
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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              S
              sivathyd
              from Hyderabad, Telangana
              Apr 3, 2017
              Resolved
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              Address: 500040
              Website: tin.tin.nsdl.com/pantan

              ACK No: [protected]
              I had applied for PAN correction with NSDL. Though they have received the documents as on 20.02.2017, they are not processing the application.
              Everyday, i am checking their site to only see that"we have received your documents. The Pan Card is under Process."
              This is pathetic, if they cannot handle, they they should better quit and let others do the business
              May 20, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Apr 19, 2017
              Updated by sivathyd
              ACK No: [protected] - PAN correction with NSDL

              It is around two weeks since the complaint has been raise and and still there is no response from NSDL.
              Verified Support
              Apr 19, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              This has reference to the query/complaint raised by you.

              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

              For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
              Apr 29, 2017
              Updated by sivathyd
              It is around 10 days since NSDL responded to my complaint by stating that "The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form " and I am yet to get any info from NSDL either through mail or phone.
              Further their phone is always engaged.
              Kindly provide concrete update and not vague/generalised answers as above.

              Thanking You
              T Siva Kumar
              Hi i am Mohan kumar Barnwal
              My pran n.[protected]
              Due to some reason my pran kit had not received by post so plese Resend pran kit and inform my email id [protected]@ gmail.com
              NSDL e-Governance Infrastructure Customer Care's response, Apr 13, 2017
              Verified Support
              Dear Mohan,

              This has reference to the query/grievance raised at “Consumer Forum”.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

              For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
              PAN Card not received Ack no: [protected]
              PAN NumberAKAPP7844B
              NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017
              Verified Support
              Your PAN application is marked for discrepancy as Photograph is not sign across, kindly reach us on [email protected] for further clarification.
              While I am trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No.

              Name: PANGAJAM
              PRAN:[protected]
              Mobile No.[protected]
              NSDL e-Governance Infrastructure Customer Care's response, Apr 13, 2017
              Verified Support
              Dear Pangajam,

              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
              NSDL e-Governance Infrastructure Ltd.
              1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
              We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                S
                sonam_devi
                from Patan, Gujarat
                Apr 3, 2017
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                Address: Aurangabad, Bihar, 824124

                I have applied for pan card on 15.03.2017.
                But yet the status is showing as "your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application."

                Acknowledgement no: [protected]
                Name : sonam devi
                Date of apply: 15.03.2017
                Please do needful at the earliest please and send the pan card at the earliest
                May 23, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Apr 19, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Sonam,

                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                  A
                  Ajit Balmiki
                  from Kolkata, West Bengal
                  Apr 3, 2017
                  Resolved
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                  Address: Kolkata, West Bengal, 700067

                  Sir,

                  I had applied for pan using online facility on 31/03/2017, acknowledgment number : [protected] and i have submited digitally through e-kyc method and uploaded my aadhaar document as proof..

                  On completion i received this message,

                  "thank you for using online facility for pan application.

                  If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                  But now when i check my pan application status it shows

                  "we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

                  Please check my application... And reply what i need to do..

                  Acknowledgment number : [protected]
                  Name : ajit kumar balmiki

                  Thanks
                  Ajit kumar balmiki
                  May 22, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 19, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Ajit,

                  Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                  Dear sir/madem

                  Iam Banoth hathiram pran no[protected] I will exchange my mobile number and I want my pran account details pls help me Mobile number is [protected]
                  NSDL e-Governance Infrastructure Customer Care's response, Apr 13, 2017
                  Verified Support
                  Dear Banoth,

                  This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                  NSDL e-Governance Infrastructure Ltd.
                  1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                  We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                    D
                    desh bhushan jain
                    from Noida, Uttar Pradesh
                    Apr 3, 2017
                    Resolved
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                    Address: Pune, Maharashtra, 411016

                    I applied duplicate pan card nsdl. For which i send the reqired fees rs 107.00. My name is desh bhushan jain. My pan no is acopj7357h. On nsdl sight only showing the card hasbrrn disparched on 2march 2017. My acknowledgement no is n-[protected]. I tried to contact on phone no[protected]. Bur this no is always not working.
                    Pl see my complain nd reoly accoringly.

                    Contact no [protected].
                    Mail id - [protected]@gmail.com
                    May 21, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 19, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Desh,

                    Your PAN card has been dispatched on 02-Mar-2017 by Speed Post vide airway bill no. EA[protected]IN, kindly reach us at [protected]@nsdl.co.in if it is not delivered yet.
                    Hello, I have submitted the TAN application with ack no:[protected] and the speed post tracking no :EW[protected]IN status shows that it was already delivered on 17th march .

                    Please let me know the status of the TAN
                    NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017
                    Verified Support
                    Your TAN application is processed by NSDL and your TAN allotment letter has been dispatched on April 3, 2017 through UCP (Postal Department).
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                      X
                      Xzw
                      from Kaithal, Haryana
                      Apr 3, 2017
                      Resolved
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                      Resolved

                      Address: Rohtak, Haryana, 124001
                      Website: www.tin-nsdl.com

                      I have applied for correction in november 2016.in December I was asked to send fresh form.my pan card received to me in january 2017 with wrong address.I again requested for correction of address.in February 2017 they intimate me that my issue has been resolved my issue but they are showing my house number is still incorrect. I have again requested through emails(15 emails have been sent)for correct my house number but nothing has been done so far.kindly correct the same.thanks sir.
                      May 5, 2017
                      Complaint marked as Resolved 
                      I have sent the information as desired by nsdl .but issue has not been resolved so far. Kindly solve my issue please.
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Apr 03, 2017
                      Updated by Xzw
                      R sir
                      Pan card has been received to me in january with wrong address and In February again with wrong house number. 15 emails have been sent by me for correcting house number but without any fruitful results.
                      Kindly correct my house number as 137A instead of 137/A in your record as per my record in my documents sent to your office. and intimate me accordingly. There is no other issue.
                      I will be thankful to you
                      With regards
                      Manish kumar
                      Verified Support
                      Apr 19, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
                      Apr 23, 2017
                      Updated by Xzw
                      My pan card aleready received on 04.03.2017 .ack.no.was [protected] as desired by your goodself.my issue is only to correct my house number.no need to check status.kindly go through my emails almost twenty not even a single acknowledged .may i hope that my issue will be resolved without further correspondence.
                      Thanks sir
                      Apr 25, 2017
                      Updated by Xzw
                      R sir
                      Kindly intimate what is going on in my case.whether my issue will be resolved in a week time?
                      With regards
                      Manish kumar
                      25.04.2017
                      May 02, 2017
                      Updated by Xzw
                      How many more days will be taken to resolve my issue.
                      Neither the issue has been resolved nor given reply of my complaint and emails.
                      Kindly solve the matter.
                      May 06, 2017
                      Updated by Xzw
                      Sir
                      I have been intimated through email that pan card has been despatched.that has already updated by me on 23.04.2017.n ow pan card is not the issue.
                      My issue is to correct my house number as 137A instead 137/A.
                      Kindly correct it and intimate me accordingly please
                      Manish kumar
                      May 11, 2017
                      Updated by Xzw
                      Sir
                      Issue has not been solved till date
                      11.05.2017
                      May 13, 2017
                      Updated by Xzw
                      R sir
                      My issue is to correct my house number as 137A instead of 137/A.
                      Kindly solve the issue without further delay please.
                      With regards
                      Manish kumar
                      13.05.2017
                      May 30, 2017
                      Updated by Xzw
                      My issue has not been resolved till date.
                      30.05.2017
                      Jun 10, 2017
                      Updated by Xzw
                      Sir
                      Kindly resolve my issue .the same has not been resolved till date.

                      Dated
                      10.06.2017
                      Dear Xzw,

                      I[censored] are going to submit the complaint against any Govt. Organization in Public portal like this means you must bring the details to sort out the issue / take some action against your request. Otherwise there will not be a use for your complaint. If you provide some information like Phone number or PAN number to initiate some action against your request.

                      ANGURAJ
                      Your PAN card has been dispatched on 01-Mar-2017 by Registered/Speed Post at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 11-Mar-2017.

                      but my pan not receive till date.
                      NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017
                      Verified Support
                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                      My pan card dispatched through speed post No EA[protected]INp on 27FEB17 and will be delivered on or before 9th March 17. But till today I have not received pan card or not tracked.
                      Kindly check out the status and updates for timely delivery and updation.
                      Manish KATARA
                      DEAR SIR

                      Your PAN card has been dispatched on 07--MAY-2017 by Registered/Speed Post at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 17-MaY-2017.

                      but my pan not receive till date.

                      Correction in address in pan card - Comment #2731645 - Image #0
                      R sir
                      My issue has not been resolved till date
                      30.05.2017
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                        A
                        abhishek mandovara
                        from Ahmedabad, Gujarat
                        Apr 3, 2017
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat, 382225
                        Website: alankit ltd

                        Dear sir,
                        I applied for new pan on december 16 2016, through alankit limited at devnandan mall in ahmedabad, which is working as your agency in this field. Matte is that, i didn't get my pan card since today. I have inqured for so many times in that agency but i couldn't get proper response from them, they are charging three rupees extra on each form. Actually i paid rs.110 but fees for one form is rs.107 till today. My enrollment number is [protected] (Jaisval shilaben vikaschandra)
                        Please provide me better info about my complaint soon.
                        +1 photos
                        May 25, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 19, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Jaisval,

                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                        सर मेरा पेन कार्ड अप्लाई किये हुए काफी दिन हो चुके है परन्तु पेन कार्ड सर्विस सेंटर से DILEVERD नहीं हुआ अत आप जल्दी ही इस समस्या का समाधान करावे

                        Pan - Comment #2693799 - Image #0
                        NSDL e-Governance Infrastructure Customer Care's response, Apr 19, 2017
                        Verified Support
                        Dear Mukesh,

                        Your PAN card has been dispatched on 09-Apr-2017 by Registered/Speed Post vide airway bill no. EA093206424IN
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                          Pradyuman Mali
                          from Mumbai, Maharashtra
                          Apr 2, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 400703
                          Website: www.tin-nsdl.com

                          My wife has applied for Name of change in PAN post marriage in Feb 17 month and same was e verified by AADHAR also.

                          After filing an application we have received discrepancy letter about mismatch of name as per PAN application and as per Income Tax Database. NSDL staff does not applying his mind that application was for name change. Hence obviously in income tax there is old name before marriage. So how same is going to match?

                          Based upon discrepancy, we have sent them courier which was received by NSDL on 8th March 2017. We had attached Aadhar copy before marriage and after marriage which indicates about name change. Marriage certificate.

                          After having lots of follow up and email correspondence, on 30th March 2017, i received an email that documents is not sufficient.

                          I am not sure, if above documents are not suffice then which documents would suffice your requirements.

                          Further NSDL not bother to call us to sort out matter. Every time we need to call them and we received response that your matter shall be sort out within 48 hours. Further only we need to do follow up with them.

                          NSDL is not providing services to the customer what they are charged for.

                          Please look into this on priority basis.
                          May 23, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 19, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Kindly provide us with your 15 digit PAN acknowledgement number to check the status.
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                            pranupramod
                            from Noida, Uttar Pradesh
                            Apr 1, 2017
                            Resolved
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                            Address: Ghazipur, Uttar Pradesh, 233001
                            Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                            Dear sir/madam

                            My name is Pramod Yadav and I belongs to Gazipur, Uttar Pradesh. I filled for my Pan card on 22nd December 2016(last year) and I am still getting reply o[censored]nder Processing from NSDL website. It's effect me a lot because of banking purpose because bank want PAN Number for money transaction. My details related PAN CARD verification are:

                            1)ACKNOWLEDGEMENT NUMBER-[protected]

                            2) DOB- 10 Sept. 1997

                            I will be very thankful to you if my issue will solved as soon as possible and I get my Card because it is little urgent.

                            Your always obedient
                            Pramod Yaday
                            +91-[protected]
                            pramod.[protected]@gmail.com
                            +1 photos
                            May 23, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 19, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Pramod,

                            Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                              V
                              Vishek Kumar
                              from Gurgaon, Haryana
                              Apr 1, 2017
                              Resolved
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                              Address: 805122
                              Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                              Acknowledgment Number : [protected]
                              Name : VISHEK KUMAR
                              Category : Individual
                              Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                              Why it is showing pending status. i have never applied for pan card before. it is the first time i am applying. please resolve this problem and allot a pan card.
                              +1 photos
                              May 20, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 19, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Vishek,

                              Income Tax Department (ITD) database shows that you may have been issued PAN in your name. We are following up with ITD for earliest resolution.
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                                Gungun22102014
                                from Noida, Uttar Pradesh
                                Apr 1, 2017
                                Resolved
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                                Address: 263152

                                Dear sir/madam my name is Kunwar Pal. I applied for Pan Card through online on[protected]. The acknowledgement no. [protected].Category Individual. I sent the supporting documents through registered post which was delivered to NSDL on Feb 2017. But till now my pan application status is " We have received the documents with reference to your pan application. Your application is under process with NSDL" from 1st march . I call to NSDL customer care[protected] many time ( 8 march, 14march, 21march & 30 march). But till now my application status is same. Dear Sir/Madam my department block my salary since last three month for pan card and my financial situation is very weak. Please sir/madam take a necessary action to solve my problem as soon as possible. Thank you sir/madam again and I hope that you will be help me.
                                May 20, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 19, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Kanwar,

                                This has reference to the query/complaint raised by you.

                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                                  partap1110
                                  from Basti, Uttar Pradesh
                                  Mar 31, 2017
                                  Resolved
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                                  Address: Hisar, Haryana, 125001

                                  Dear sir, my pan card is not received to the given address. Please redispatch my pan card and send it to me. Delivery man not delivered my pan card and and no phone call is come from blue dart to receive pan card
                                  My acknowledgment no. [protected]
                                  My name is partap singh
                                  Please sir help me
                                  And send my pan card to the same address which are given in pan card.
                                  Please do some serious action.
                                  May 21, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 17, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Pratap,

                                  Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 30-Mar-2017 by Registered/Speed Post vide airway bill no. EA[protected]IN, at the address for communication.
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                                    Chakri504
                                    from Mumbai, Maharashtra
                                    Mar 31, 2017
                                    Resolved
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                                    Address: Thane, Maharashtra, 400601

                                    DEAR ALL,
                                    I have Applied for PAN changes with acknowledgment no. [protected] in feb 2017 and it was received by PAN NSDL office pune on 23st feb 2017. Normally, it takes 10-15 days to update and dispatch new pan card, but it been more than 1 month, they haven't updated and issued new pan card. Moreover, i called in their customer care number but everytime Call is getting engaged. It was bit urgent.
                                    kindly resolve..
                                    +1 photos
                                    May 19, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 18, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Chakrapani,

                                    This has reference to the query/complaint raised by you.

                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                                      A
                                      arindamxs701
                                      from Bengaluru, Karnataka
                                      Mar 31, 2017
                                      Resolved
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                                      Address: 741155
                                      Website: NA

                                      Hi,
                                      I applied pan card and almost one month over. I have not received my card. Acknowledge number - [protected].
                                      Current status showing -
                                      Your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application. When i called the number it is not received.

                                      Please help.

                                      Thanks,
                                      Manisha biswas
                                      May 19, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 17, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Manisha,

                                      Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. Your PAN Card will be dispatched to you shortly.
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                                        tenguriya
                                        from Pachperwa, Uttar Pradesh
                                        Mar 31, 2017
                                        Resolved
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                                        Address: Agra, Uttar Pradesh, 282001
                                        Website: TIN NSDL COMPLAINED

                                        Dear sir / madam,

                                        This is to inform you that we have applied for pan card on 1feb-2017 and more than 60 days has been passed but we have not received our pan card till now while all necessary documents is received to pan card deptt. And all documents receving acknowledgement is given by pan card deptt. On 16march.-17. We have registered our complaint also on nsdl e-mail but no action has been taken by them.

                                        Please take the necessary action against pan card deptt.
                                        May 21, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 17, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Kindly provide us with your PAN acknowledgement number to check the status.
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