NSDL e-Governance Infrastructure Complaints & Reviews

Dear Sir/Madam,

I have the following 2 issues needs to be redressed URGENTLY.

1) I received a letter Ref.[protected]/116396950197334991191 dtd. 29.03.17 along with a PRAN CARD, inter-alia, containing an information to send the "Physical application form" within 90 days after registration. Is it required despite e-signed made by me???

2) While trying to contact over toll free [protected], it was asking user-id & the same been put by me as PRAN no. but answer shows as wrong despite with the same PRAN no. i got registered in IPIN.

Thanks & Rgds
Uttam Paul

I have not received my PAN though it has been released a long back. Post AWB : EA[protected]IN, status showing courier returned. Kindly let me know what next to do. Despite calling many times to the concerned department and courier company, have not received any response from their side. Request you to kindly guide and courier it once again.

PAN NO : APSPY5267Q

REF .
Acknowledgement Number :[protected]

Name .MARYAMBI NARUDDIN HODEKAR

Father's Name. FAKIRA BABA BHATKAR

Date of Birth/Incorporation.15/06/1968

Payment details* Online Payment
Category:Individual
Status:

We have received the documents with reference to your PAN application. Your application is under process with NSDL

DEAR, SIR/ MADAM
THE ABOVE MENTIONED DETAIL OF PAN APPLICATION IS PENDING OR IS UNDER PROCESS IN YOUR CONCERN DEPT I WANT TO KNOWN ITS STATUS. AS 20 DAY PAST EVEN AFTER PHYSICAL DELIVERY BEEN MADE FOR REQUIRED DOCUMENT NECESSITATED AND PLS ACKNOWLEDGE ME WHEN I RECEIVE MY PAN CARD FOR SAME.
REGARDS
MARYAMBI NARUDDIN HODEKAR.
CONTACT [protected]
EMAIL. sana.[protected]@gmail.com

Sir,
Acknowledgment number:- name:-

[protected] pramod kumar
[protected] bandana singh
[protected] guddi devi
[protected] jamuna
[protected] ramvanti devi
[protected] rajesh
[protected] shanti devi

इन्होंने इससे पहले कभी भी pan आवेदन नहीं किए हैं । पर इनका pan status

"income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application"

दिखा रहा है ।
अतः आपसे निवेदन है कि इनका pan जल्द से जल्द जारी कर कृपा करें ।
धन्यवाद!

I had applied for correction in my wife’s pan on 16th feb’ 17 for which i received acknowledgement mail on 21st feb’ 17 regarding the documents with reference to application for 'new pan card or/and changes or correction in pan data'. The application is still under process with nsdl. I applied the complete application digitally and to my surprise even after 45 days, same has not been issued. Pls check and confirm by when pan would be issued. (Attached herewith application)

Acknowledgment number: [protected]
Permanent account number (Pan): amqpd8566j

Thanks & regards,
Rajeev dang
Rajeev dang

[protected] Token number
Email ID [protected]@gmail.com

I got automated response that Aadhar card was not matching with details entered.
I entered exactly the same, How is that possible?

Now it says Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. Can you refund immediately/reset application status to try again?

Sir/Madam,

I had applied for TAN online on 23th March and posted the signed acknowledgment no [protected] by ordinary post and by courier as well. The courier was delivered to NSDL, Pune on 27th March. However as on today I see the status in NSDL tracking website as
"We have not yet received the documents with respect to your TAN application. Kindly submit the requisite documents to NSDL to enable us to process your TAN application at the earliest."
Kindly resolve this and issue me TAN number at the earliest.

Image of NSDL courier acceptance seal and courier tracking status is attached for reference.

Hello Sir,
My name is Rahul Kumar. I applied for new pan card on 23/02/2017. my Acknowledgement number is [protected].I didn't get pan card no. or pan card yet, why?
Please Sir give me some suggestion on my email id :- [protected]@gmail.com
THANK YOU

I have applied for the pan card march 2017 and till date I have not received my pan card. Every week I make complain at customer care of nsdl.every time they told me you can get after five days. But still problem is same. My acknowledge no I s [protected] Dispensary Letter Reply with Proof copy voter ID send to NSDL Pune. i[censored] can do any help, Please do it for me
Acknowledgment Number : [protected]
Permanent Account Number (PAN) : BKTPM4669R
Name : SNEHA LATHA
Category : Individual
Thanks & Regards
SNEHALATHA

Sir,

I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

Name: CHETAN KAPOOR
PRAN:[protected]
Mobile No.[protected]
email id: [protected]@gmail.com

Thanking You

This is about PAN acknowledgement number [protected] . I had applied for correction in my PAN card in the month of December 2016. Subsequently i had sent the necessary documents by dak to NSDL . The address proof was according to the list given on the website. However i was informed that the address is not matching with the one provided in the application form whereas actually it was matching. Again i was informed that the address proof document is not as per the prescribed list. I sent another copy explaining that it was the receipt of gas cylinder which was one of the option mentioned in the website. Since then i am getting mail that documents are under verification and will be forwarded to income tax department.
This whole process has taken more than 3 months without any genuine reason and still the process is not completed.
With the government's initiative of making PAN card mandatory for bank transactions and other activities, it is unfortunate that the process takes so much time without any valid reason.

Today I got a mail intimating that the gas cylinder receipt is 3 months old . This is as per the last cylinder received and it has become old during unnecessary long process by your office. Secondly, it is told that the address in Aadhar card doesn't match. In this connection, it should be appreciated that Aadhar was issued at my previous place of posting. I will be changing the address in Aadhar also in near future.

Time and again, it is being intimidated that the address in application form and proof of address which is the receipt of gas cylinder is not matching which is totally wrong. Also, at one point of time i was asked to submit a copy of gas book which was not necessary according to the list of documents given on website.

The unnecessarily prolonging in correction in PAN only indicates harassment and falsifies the claim of issuing the corrected PAN within days. Being a group A officer of central government, this type of response from your office is totally unwelcome. I would request to look into the matter and issue the corrected PAN.

Sir my PAN Ack no.[protected] till now pan card is not issued.
My documents for above application were submitted on February 20, 2017.i received an email of submission of documents on 20th feb. till now i did not got any notification about generation of PAN card. generally NSDL takes about 15 days to issue PAN but i have not received my PAN till now.Its becoming hard to get my PAN now.
Sir only you can resolve this problem in short period of time
please help me out.
I need it very urgent
please resolve this problem
Your`s truly
Nadeem khan
bilang kaman
bharatpur rajsthan

Hi,

I have applied for TAN for my company 1 month back and it has not been allotted yet.
My acknowledgement no. is [protected] and it says "We have received the documents with reference to your TAN application. Your application is under process with NSDL".
For past 2 weeks, status has not changed. Getting TAN is really urgent for me as I need to deposit TDS deducted.
Please help me resolve my problem at the earliest. I am incurring interest with each passing day.

ACK No: [protected]
I had applied for PAN correction with NSDL. Though they have received the documents as on 20.02.2017, they are not processing the application.
Everyday, i am checking their site to only see that"we have received your documents. The Pan Card is under Process."
This is pathetic, if they cannot handle, they they should better quit and let others do the business

I have applied for pan card on 15.03.2017.
But yet the status is showing as "your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application."

Acknowledgement no: [protected]
Name : sonam devi
Date of apply: 15.03.2017
Please do needful at the earliest please and send the pan card at the earliest

Sir,

I had applied for pan using online facility on 31/03/2017, acknowledgment number : [protected] and i have submited digitally through e-kyc method and uploaded my aadhaar document as proof..

On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"we have not yet received the supporting documents with respect to your pan application. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]"

Please check my application... And reply what i need to do..

Acknowledgment number : [protected]
Name : ajit kumar balmiki

Thanks
Ajit kumar balmiki

I applied duplicate pan card nsdl. For which i send the reqired fees rs 107.00. My name is desh bhushan jain. My pan no is acopj7357h. On nsdl sight only showing the card hasbrrn disparched on 2march 2017. My acknowledgement no is n-[protected]. I tried to contact on phone no[protected]. Bur this no is always not working.
Pl see my complain nd reoly accoringly.

Contact no [protected].
Mail id - [protected]@gmail.com

I have applied for correction in november 2016.in December I was asked to send fresh form.my pan card received to me in january 2017 with wrong address.I again requested for correction of address.in February 2017 they intimate me that my issue has been resolved my issue but they are showing my house number is still incorrect. I have again requested through emails(15 emails have been sent)for correct my house number but nothing has been done so far.kindly correct the same.thanks sir.

Dear sir,
I applied for new pan on december 16 2016, through alankit limited at devnandan mall in ahmedabad, which is working as your agency in this field. Matte is that, i didn't get my pan card since today. I have inqured for so many times in that agency but i couldn't get proper response from them, they are charging three rupees extra on each form. Actually i paid rs.110 but fees for one form is rs.107 till today. My enrollment number is [protected] (Jaisval shilaben vikaschandra)
Please provide me better info about my complaint soon.

My wife has applied for Name of change in PAN post marriage in Feb 17 month and same was e verified by AADHAR also.

After filing an application we have received discrepancy letter about mismatch of name as per PAN application and as per Income Tax Database. NSDL staff does not applying his mind that application was for name change. Hence obviously in income tax there is old name before marriage. So how same is going to match?

Based upon discrepancy, we have sent them courier which was received by NSDL on 8th March 2017. We had attached Aadhar copy before marriage and after marriage which indicates about name change. Marriage certificate.

After having lots of follow up and email correspondence, on 30th March 2017, i received an email that documents is not sufficient.

I am not sure, if above documents are not suffice then which documents would suffice your requirements.

Further NSDL not bother to call us to sort out matter. Every time we need to call them and we received response that your matter shall be sort out within 48 hours. Further only we need to do follow up with them.

NSDL is not providing services to the customer what they are charged for.

Please look into this on priority basis.