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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 220

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A
Alpana Khandare
from Delhi, Delhi
Mar 14, 2017
Resolved
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Resolved

Pan no - azxpk8409p

Acknowledgement no - [protected]

I have applied for change in pan card on 22nd feb 2017 online. I had opted for paperless application and had linked my aadhar card as supporting documents.
But still i was asked to send the signed application form along with supporting documents and photographs.
I sent these documents by courier on 3rd march 2017 and got copy of receiving (Stamped by nsdl) by courier company on 6th march.
But when i check my status, it still says that documents not received.
I have trying to contact nsdl since that day but i have not got any response to email sent and ph no given is continuously busy.
Please try to resolve issue as early as possible and let me know what happened to my application and my documents.
May 16, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Alpana,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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    L
    from Bengaluru, Karnataka
    Mar 14, 2017
    Resolved
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    Resolved

    Address: 411016
    Website: www.tin-nsdl.com

    My client sharon sudeshkumar has applied for PAN through NSDL application no [protected] online submitting the physical documents, applied on 15-2-17 documents reached on[protected] to their pune office, but till today i.e after 25 days as on[protected] still status is pan application received pan is under process .

    we call to their ph no :[protected] many times but no reply 3 emails sent to [protected]@nsdl.co.in but no reply

    our PM wants to give PAN in 2 days, here after 25 days their agency are still not giving any response.

    This no[protected] is given for PAN query in all the website including income tax website but it is always not working or show engage .

    regards
    CA Laxman patel
    [protected]
    +1 photos
    May 11, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Apr 10, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Laxman,

    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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      B
      babu 2
      from Ingraj Bazar, West Bengal
      Mar 13, 2017
      Resolved
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      Resolved

      Respected Sir
      It is for your kind information that I have two NPS lite cards vide no
      [protected] &[protected] Named Anirban Gupta & Shipra Gupta.
      .
      Suddenly on 15.12.2016 I had received a mobile message from BH-NSDLPN
      like as " As your aggregator opted for de-registration, kindly opt for SBI or
      CSC e-governance as the new aggregator within 30 Days form receipt of this
      SMS". After receiving the above massage I was contact local branch of SBI
      ( 8544 ) in several times, but the manager of said branch was not show any path
      about depositing my contribution in his branch.

      So, I am too worried about to continue the said scheme, therefore you are
      requested to solve the problem and help to continue the scheme .

      I hope you must solve the problem at an early date and obliged.

      Thanking You
      Apr 17, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Mar 17, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
      NSDL e-Governance Infrastructure Ltd.
      1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
      We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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        N
        nara549
        from Chennai, Tamil Nadu
        Mar 13, 2017
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        Address: Chennai, Tamil Nadu, 600087

        G.narayanan
        dp Id 301313 client id 21180676
        mob [protected]
        email [protected]@gmail.com
        Res new 26 Old 29 IInd Main Road
        alwarthirunagar annex Chennai
        600087.
        In Aug 2016 I purchased GOI Sovereign gold bond
        cert no SGB[protected]
        issuing bank ucobank valasarawakkam br
        chennai
        3 units valued at ₹9357 .
        the bond was issued in paper form.
        isin no IN[protected].
        when I approached my dp integrated virugambakkam chennai. they were not able to convert it in demat form saying THAT
        NSDL is not doing it.
        Pl look into it and help me to get it in dmat form.
        no body is responding the calls made your chennai office 2814...
        I am handicapped person on wheel chair
        pl let know what should I do to contact your people and get this done.
        pl I request you once again
        thanks
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        I applied a pan card on[protected], & ack no. [protected].Its dispatch on[protected] from mumbai but unfortunately its return by postoffice on[protected]. So please re-dispatch its as soon as possible
        enclosed:-
        1. Pan tracking status
        2. Speed post tracking

        Non acceptance for demat - Comment #2678413 - Image #0
        Non acceptance for demat - Comment #2678413 - Image #1
        Non acceptance for demat - Comment #2678413 - Image #2
        NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
        Verified Support
        This has reference to the query/complaint raised by you.

        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

        For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
        Dear Sir,
        I have applied online for PAN card . During online my transaction was completed . But during fee payment by net banking the transaction was unable to complete successfully showing my SBI saving account deducted Rs.117.35 vide below transaction.

        04/03/2017 TO TRANSFER
        INB National Securities Depos NAT_SEC Payments
        NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
        Verified Support
        Kindly provide us with your Temporary Token Number, Date of Birth and E-Mail ID which must have generated while applying PAN application. You may e-mail us at [email protected]
        Dear sir,
        my detail

        Temporary Token Number-[protected]
        date of birth - 29-jan-97
        email.- [protected]@gmail.com
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          V
          Vinagi
          from Kolkata, West Bengal
          Mar 13, 2017
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700127
          Website: www.tin-nsdl.com

          Dear Sir/Madam

          Please redispatch the above PAN card to the same address as it (EA[protected]IN) has been returned back on 11/03/2017 by PO without delivering it
          Acknowledgment Number- [protected]
          Company- Vinagi Innovations Pvt Ltd

          Address:-
          Baishakhi De Paul,
          C/o- Sushil Krishna Paul
          APAL PALLY, 2 NO LANE, NETAJI SUBHASH ROAD, PO- HRIDAYPUR BARASAT(M), NORTH 24 PARGANAS, KOLKATA WEST BENGAL- 700127
          Email- [protected]@gmail.com
          Mob No-[protected]
          May 5, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Mar 21, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          This has reference to the query/complaint raised by you.

          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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            A
            anaokars
            from Bengaluru, Karnataka
            Mar 13, 2017
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            Address: 560094
            Website: eservices.nsdl.com

            When I opted for "Forgot Password" option. I was asked for my 16 digit Demat number, PAN, Date of Birth and after I entered them all correctly, OTP was sent on my registered eMail & Mobile, which I entered and gave the confirmation. Now, NSDL wants me to take a printout of Password Reset Number provided by NSDL and write to my DP service provider to submit the password change request.

            That is Sick! It only increases the paper work, when the PM is encouraging paperless activities.

            If I was anyway required to approach my DP service provider, why my all details were asked and then confirmed through OTP? This is a harassment.
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Pan app. No.: [protected], with name of 'BADAMI DEVI ' has been showing under processing since 20 days.we are suffering for it in case of bank pressure, because she is an old widow pensioner. Bank manager is not giving her pension to her. So just dispatch it immediately.
            NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
            Verified Support
            This has reference to the query/complaint raised by you.

            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

            For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
            Dear sir/mam
            i applying for new pan on december but there is some deccripency in my document then i receve your mail on my mail for adiving me, for resend my valid document iam sending my document again on 15 days ago so irequest to you please reply what is the status of my application my acknwlagment is- [protected]
            NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
            Verified Support
            Dear Mithun,

            This has reference to the query/complaint raised by you.

            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

            For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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              P
              patilakshay098
              from Pune, Maharashtra
              Mar 12, 2017
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 416113

              Since last 3 months the pan card is in process of verification after my application my friend sensed a pan application their pan number was allotted and received too but my pan is in still process what kind of nonsense is this???
              I had made many more complaints but not yet resolved..
              Ack. No. [protected]
              My contact no. [protected]
              My email id: [protected]@gmail.com
              May 3, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Mar 21, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Akshay,

              This has reference to the query/complaint raised by you.

              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

              For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                S
                smilinejeni
                from Chennai, Tamil Nadu
                Mar 11, 2017
                Resolved
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                Resolved

                ESigned PAN Application says We have not yet received the supporting documents

                Address: 411016
                Website: www.tin-nsdl.com

                Sir,

                I had applied for PAN using online facility on 06/03/2017, Acknowledgment Number : [protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

                On completion I received this message,

                "Thank you for using online facility for PAN application.

                If you have digitally signed your application using eSign/eKYC then there...
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                G
                Gungun22102014
                from Noida, Uttar Pradesh
                Mar 11, 2017
                Resolved
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                Resolved

                Address: 263152

                Dear Authority...I have applied a new pan application online dated[protected] by Acknowledgement No.[protected]. I have also sent all required document via registered Post that was received by NSDL. But last ten days while tracking status it comes "We have received the document with reference to your pan application. Your application is under process with NSDL". Dear authority I am urgent need of pan card. Kindly please note this complaint and take necessary action. Thank you...
                Apr 26, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Mar 21, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Kunwar,

                This has reference to the query/complaint raised by you.

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                Dear Authority my acknowledgment no.is [protected] & my name is Kunwar Pal.My application is under process with NSDL last three weeks. I am urgently need to my Pan Number for my salary. My department closed my salary since last three months for Pan Card. Please help me for my pan card. Thank you...
                NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                Verified Support
                Dear Kunwar,

                This has reference to the query/complaint raised by you.

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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                  Naveenjangid
                  from Lucknow, Uttar Pradesh
                  Mar 10, 2017
                  Resolved
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                  Resolved

                  Address: Jaipur, Rajasthan, 302039

                  Acknowledgment Number : [protected]
                  Name : SUDHA
                  Category : Individual
                  Status :
                  Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                  But still now Pan card is not issued to my name .I am applying first time to Pan card
                  +1 photos
                  Apr 22, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                    P
                    Pan Rajpura
                    from Ludhiana, Punjab
                    Mar 10, 2017
                    Resolved
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                    Resolved

                    Address: Patiala, Punjab, 140702

                    I applied & reapplied 17 pan card via nsdl online site of family members & friends. But its show status of many days "we have received the documents with reference to your pan application. Your application is under process with nsdl"
                    Urgently need pan no. Of all individual. Following are detail of all 17 pan acknowledgement numbers:-

                    1. [protected]- karnail singh
                    2. [protected]- mangat ram
                    3. [protected]- gurinder singh
                    4. [protected]- pritam singh
                    5. [protected]- darshan singh
                    6. [protected]- dev ram
                    7. [protected]- kuldeep singh
                    8. [protected]- darshan
                    9. [protected]- sinder kumar
                    10. [protected]- jaswinder singh
                    11. [protected]- toni ram
                    12. [protected]- tehseen khan
                    13. [protected]- saroj rani
                    14. [protected]- rinku
                    15. [protected]- pawandeep singh
                    16. [protected]- mandeep singh
                    17. [protected]- paramjit kaur

                    Sanjeev kumar
                    Mobile no. [protected]
                    Email id - [protected]@gmail.com
                    +3 photos
                    Apr 22, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Mar 10, 2017
                    Updated by Pan Rajpura
                    I apply a pan card on[protected] after fill all form i made online payment via net banking & debit card.I made payment twice but both time payment failed.Net banking payment is refund on[protected], but not refund via debit card. Please refund my money

                    as soon as possible

                    token. No. [protected] & [protected]

                    payment deducted twice through

                    net-banking-111.60 rs (refund)

                    debit card-110.45 rs (not refund)
                    Verified Support
                    Mar 21, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Your PAN application is processed and we assume that your PAN related grievance is resolved. For any further query / clarification, please revert at [protected]@nsdl.co.in.
                    Verified Support
                    Mar 21, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    This has reference to the query/complaint raised by you.

                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                      K
                      Kanchan Maji
                      from Delhi, Delhi
                      Mar 9, 2017
                      Resolved
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                      Resolved

                      Address: 722142
                      Website: [email protected]

                      Acknowledgment Number : [protected]
                      Permanent Account Number (PAN) : AZGPM7971D
                      Name : KANCHAN BARAN MAJI
                      Category : Individual
                      Status :
                      Your PAN card has been dispatched on 05-Mar-2017 by Speed Post vide airway bill no. EA[protected]IN, at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 15-Mar-2017.

                      NSDL websites is showing that the pan card has been dispatched on 05-Mar-2017 by Speed Post vide airway bill no. EA[protected]IN

                      but when i am going to track this Speed Post vide airway bill no. EA[protected]IN...it is showing different things...it is delivered to another address... It is showing the booking date 17/01/2017 and delivered date 20/01/2017...
                      please check it once...and take the necessary action...as soon as possible.i need it as early as possible...i have attached the speed post tracking details...you have given wrong Speed Post vide airway bill no.
                      +1 photos
                      Apr 7, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 21, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Kanchan,

                      It appears that you have been tracking with different AWB number, please find the attach image with tracking number EA[protected]IN.
                      Mar 22, 2017
                      Updated by Kanchan Maji
                      EA[protected]IN this tracking showing that it already delivered to the pin code 630211. This is not my pin code address.

                      Mar 22, 2017
                      Updated by Kanchan Maji
                      i have to take necessary action against NSDL PAN
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                        R
                        Roshit Verma
                        from Ludhiana, Punjab
                        Mar 9, 2017
                        Resolved
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                        Resolved

                        Address: Pathankot, Punjab, 145001
                        Website: Pan card Resend Request

                        To,
                        UTI Infrastructure Technology and Services Ltd.
                        PAN Department- (2)
                        Plot no.3, Sector no.11
                        CBD Belapur, Navi Mumbai – 400614
                        Ref: email - PAN Card Resend Request
                        Dear Sir,
                        PAN Card Re-dispatch request vide Application No. U[protected]
                        Herewith we bring to your kind notice that we had applied for a new PAN Card in the name of AJAY KUMAR, which was dispatched to our correspondence address in Jan month. We couldn’t receive the PAN Card as our office was closed when the local Post Man reached our office. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
                        Therefore, we requesting your resend our PAN Card to our address mentioned below as well we mentioned our details below.

                        Coupon No: U[protected]
                        PAN Card No: EUHPK7353B
                        Applicant Name: AJAY KUMAR
                        Address: S/O, Rattan Chand, Vill- Colony Gandla Lahri, Post Office- Pathankot, New District- Pathankot-Old Distt-Gurdaspur145001, PUNJAB
                        Contact: [protected]

                        DOB: 24/11/1980
                        Name: AJAY KUMAR
                        Firm Type: Individual
                        So, kindly resend the PAN Card to the address mentioned above.
                        Thanking you
                        Yours sincerely,
                        AJAY KUMAR
                        Apr 21, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov.

                        If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

                        The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com/
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                          K
                          Kanchan Maji
                          from Delhi, Delhi
                          Mar 9, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: 713209
                          Website: [email protected]

                          Acknowledgement number
                          [protected]
                          Name
                          Lata maji
                          Father's name
                          Durgadas mandal
                          Date of birth/incorporation
                          01/01/1966
                          Payment details*
                          Online payment
                          I have send all the supporting documents. It reached to to the nsdl on 01/03/2017... Still it is showing that the documents did not receive... I have send it by speed post vide no.. Ew[protected]in... Please check it
                          May 11, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Mar 09, 2017
                          Updated by Kanchan Maji
                          they are not replying anythings about the status of my application
                          Verified Support
                          Mar 21, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Kanchan,

                          This has reference to the query/complaint raised by you.

                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                          Apr 07, 2017
                          Updated by Kanchan Maji
                          what is the status of my pancard
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                            B
                            Babbu.sidhu
                            from Bathinda, Punjab
                            Mar 8, 2017
                            Resolved
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                            Resolved

                            Address: 151205

                            Acknowledgment Number : [protected]
                            Name : PARAMJIT SINGH
                            Category : Individual
                            Status :

                            Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. I have applied for new PAN card before a 2 month, but pan card status showing same thing more than a month that is a Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                            Mar 24, 2017
                            Complaint marked as Resolved 
                            Problem has been solved. Thank you
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 21, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Your PAN application is processed by NSDL and we assume that your grievance is resolved. For any further query / clarification, please revert at [protected]@nsdl.co.in
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                              S
                              from Mumbai, Maharashtra
                              Mar 7, 2017
                              Resolved
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                              Resolved

                              Address: Jaunpur, Uttar Pradesh, 222202

                              Acknowledgment Number : [protected]
                              NAME : sandeep

                              Category: Individual
                              Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                              What Should i do next.Please help me out, i want to need urgent pan card, i am applying first time for pan card.

                              Regards,
                              Abhay Singh
                              [protected]@hotmail.com
                              Apr 27, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Mar 07, 2017
                              Updated by [email protected]
                              Acknowledgment Number : [protected]
                              NAME : sandeep

                              Category: Individual
                              Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                              What Should i do next.Please help me out, i want to need urgent pan card, i am applying first time for pan card.

                              Regards,
                              Sandeep
                              [protected]@gmail.com
                              Verified Support
                              Mar 21, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Sandeep,

                              Your PAN card has been dispatched on March 15, 2017 by First Flight Courier vide AWB no. B903Q4931013.
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                                S
                                Shashank saurabh
                                from Lucknow, Uttar Pradesh
                                Mar 7, 2017
                                Resolved
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                                Resolved

                                Address: Barabanki, Uttar Pradesh, 225001

                                Dear authority,
                                I applied for new pan card online on Feb 11 2017 through e- KYC and made payment as well and the payment was successful and rupees 116. 20 deducted from my bank account but a message generated "your e-KYC based request has failed hence you can not proceed the application with e- KYC". so I request you to cancel my PAN card application and refund my amount 116.20

                                Shashank shilpkar

                                Token no. [protected]

                                Mobile no. [protected]

                                Email I'd - [protected]@gmail.com
                                Apr 21, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 21, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Shashank,

                                This has reference to the query/complaint raised by you.

                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                                Sir my Pan Card Number . HMCPS7160A & airway bill. No. [protected] was returned to NSDL on 14/02/2017. the reason for non delivery as specified by the courier agency is '' Consignee not available'' Pls sir Re-Send My Pan Card My address GURU ANGAD DEV COLONY, NEAR GURUDWARA SAHIB, JANDOLI ROAD, RAJPURA TOWN 140401
                                NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                                Verified Support
                                Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 02-Mar-2017 by Speed Post vide airway bill no. EA564247442IN, at the address for communication
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                                  H
                                  Habibulpma17
                                  from Koelwar, Bihar
                                  Mar 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Patna, Bihar, 801106

                                  Dear Sir

                                  I would like to inform that I am currently studying at Indian Institute of Technology Patna, Bihar. Now for opening a bank account in my campus I urgently need a pan card as I have no pan card till now, however I have applied an application for issue a new pan card through a agent(details mention below) on 13 Jan 2017 and agent gave me a acknowledgement as an receipt.Unfortunately, I have not received my pan card till now and whenever I check my pan card status through internet using acknowledgement number(N-[protected]), I found my status as "Your application Is under process at TIN Facilitation".
                                  I continuously asked to agent for my pan card status but he did not answered properly, I completely frusted with that problem. Here I attached my acknowledgement as an attachment.
                                  Now I am looking for a solution through you as soon as possible. Any kind of co operation is appreciated.

                                  Agent Details-
                                  Agent Name-HIMANSHU KUMAR
                                  TIN FC Code-8845
                                  Facilitator-Vertex Customer Solutions India Private Limited
                                  Contact Address-OM GROUP, BESIDE DR.SUDHIR KUMAR
                                  MAIN ROAD, BIHTA
                                  NEAR RAILWAY CROSSING
                                  BIHTA
                                  BIHAR
                                  801103
                                  Tel:613-[protected], [protected],
                                  FAX-
                                  Email Address-Singh.[protected]@gmail.com

                                  Thanking You
                                  Habibul Islam
                                  [protected]@gmail.com
                                  Ph No-[protected]
                                  +1 photos
                                  Apr 21, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 21, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                  Dear sir,

                                  i am apply for pan card but your postal department not delivered in time and when i am contact the concern post office they said i am return you pan card so i am requested to you that please re delivered my pan card

                                  acknowledgment number : [protected]
                                  name :- jassee prints
                                  category : firm
                                  NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                                  Verified Support
                                  This has reference to the query/complaint raised by you.

                                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                  For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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                                    R
                                    Rumaanwani
                                    from Srinagar, Jammu and Kashmir
                                    Mar 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: 190011
                                    Website: Nsdl

                                    I use nsdl website to create a new pan card. Temporary token are [protected] i use e-kyc option for her aadhar verification. I have paid an amount of rs.117.40 by netbanking my balance was deducted from the bank on 07/03/2017but aadhar verification was not completed due to their own technical fault now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." where is the amount of my pan application? So how they will refund my money
                                    Apr 21, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 21, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    This has reference to the query/complaint raised by you.

                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                                      N
                                      Ninania
                                      from Kolkata, West Bengal
                                      Mar 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Darjeeling, West Bengal, 734011

                                      Sir,
                                      I received my PRAN card and password but PRAN card show zero balance when I login.
                                      I request to Pay & Account Office to upload my PRAN file[protected].
                                      I received my PRAN no in Sept 2013.
                                      My biodata is correct but account balance is displayed zero. My monthly statement is also displayed zero account balance.

                                      Thanking you Sir
                                      ASI Mahavir Singh
                                      CAPF's Composite Hospital
                                      BSF Kadamtala Distt. Darjeeling(WB)
                                      Apr 20, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 17, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This has reference to the query/grievance raised by you.

                                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

                                      For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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