NSDL e-Governance Infrastructure Complaints & Reviews

My mother has applied for new pan card vide ack no [protected] in feb 17.

All documents has been received by your office on 25 feb 17.

Till now the online status showing the following-
"we have received the documents with reference to your pan application. Your application is under process with nsdl"

my mother have to give her pan in bank and it's been two months since she has applied for the pan nd till now we are still waiting for the pan.

If nsdl would take this much time then what is the need for online application process. This process is snailed pace slow as compered to the earlier offline process.

Also, one more thing i want to highlight that on calling the nsdl helpline, it keep on saying that line is busy. And already i have already send multiple email to their official email ([protected]@nsdl.Co.In), but, nsdl not even answered once.

I want to know why there is delay in the process.

I use NSDL website to create a new pan card. Temporary Token is [protected] . I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116 using my debit card. MY balance was deducted from the bank on 16/04/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. This problem arises due to their OTP verification failure. So till not reflected in my account. So please I want my detected money. Why because I am already applied physicalmode so I want detected money . they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change. Thank you.

Paid fee online by debit card for PAN Correction, Already got Transaction No.[protected]. But can not get acknowledgement No. Transaction status shows -


You were trying to make payment using Citibank / BillDesk Payment gateway, but your transaction could not be processed due to failure in response from the gateway. Hence, you are requested to kindly proceed with the application through the link https://tin.tin.nsdl.com/pan/changemode.html,...

Acknowledgment Number : [protected]
Name : ROHAN RAJANIKANTH CHIKMAGALUR
Pending way since long. Have called them so many times and the only reply I get is to wait for 3 to 4 days which has converted into months now.
Hope there is some resolution soon. The govt claims to have been on fast track mode on 1 end and the ground reality is different.

Dear sir my name is abdul ahad ansari my pan card no_BDBPA6333F .dear sir maine date of birth ke corecction ke liye 11/02/2017 ko apply kiya tha jis men maine id proof men driving liacence lagaya .mere mobile pe massege aaya ki 28/03/2017 delivrey ho jayega .IM-NSDL TN Ke through massege aya jo is tarah tha...data update for pan BDBPA6333F .Card sent by post AWB ..EA[protected]IN...expected del date...28/03/2017 ...lekin main intazar karta raha ki postman call karenge ya pahuncha denge aaj jab india post pe chek kiya tab pata chala ki ...woh retern bhi ho ke ja chuka hai woh bhi item del missnet likh ke ...jis men meri koi galti nahi kisi tarah ki in se jura apply kiya form ki recipt aur is men lagaya gaua docoment and india post se track kiya hua copy ki kis tarah post office kate hain ..mera ghar phulparas so men ata hai aur kis tarah 4/5 so men mera pan card idhar se udhar hota hai...so sir please re sending my pancard my permanent addres ...AT_BARHAMPUR.PO_BARHAMPUR_VIA+PS_PHULPARAS.DIST_MADHUBANI, BIHAR.PIN_847409

I applied for pan card with token number [protected] .i make payment but my e kyc failed due to unregistered number in my aadhar card.after 3 unsuccessful attemps i got messege that you will get refund within 7 working days.its been 3 months still I haven't got any refund.please look it in this matter. I also mailed about this but I haven't got any reply.my details are
Applicant Name: Naveen Kumar
Father Name : Daya Nand
Dob: 02/04/1994
Payment mode: Net Banking
Amount deducted :117
Email id: [protected]@gmail.com
Token no:[protected]
Application date 08/01/2017

My wife has applied for name change on pancard on 5th jan 2017 we still haven't received pancard with new name. If we check the status on NSDL website it says "Your application is under process at TIN Facilitation Center. Kindly call[protected]/[protected] for further processing of your application." My Acknowledge no. is [protected], Could you please help me to know why this is stuck in process. I required this urgently as its required for aadhar card and aadhar is required for passport.

Your quick response will be appreciated

I had applied for TAN number through NSDL. I had received an acknowledgment number to trace its status. The current status says that TAN allotment letter has been dispatched on April 3. But I have not received it yet.

I had contacted NSDL department for the same through emails and customer care number but they have been neglecting the mails and the customer care tells to contact nearest post office but they are not sharing consignment number.

I need to know my TAN number on urgent basis, as I have to submit TDS whose last date has already passed. They must tell me my TAN number or atleast share the consignment number which they claim to have dispatched on April 3.

Acknowledgment Number : [protected]
Assesee Name : Anoop Garg

With Regards,

Hi Team,
I applied new PAN card through online using NSDL e-Governance (https://www.onlineservices.nsdl.com/paam/endUserLogin.html?type=A).

I have filled all the information and got the successful authentication, afterwards I have got the following error message even I got the successful authentication. Please let me know what is the status of my PAN application (Tracking Id: [protected])

Plese find the attached PAN card application error message and do the needful. Iam awaiting for your reply.

Thanks,
Suresh
Mobile: +[protected]

Dear Sir/Madam,

I had applied with NSDL online for a new Pan Card. The tokan no for my online application is [protected]. My application was rejected stating that

1) The name mentioned in the application form does not exactly match with the name in the Proof of Residential Address.

2) Name in Proof of Identity does not contain middle name as mentioned in application.

Kindly refund my PAN processing fee.

Hope you will do the needful !!

Thanking you !!!

It's been more than 2 months and I still haven't received my pan card. It says "it's under process at NSDL" and I've been seeing that from a month. How can it be under process for so long ? And when you try calling it either gets disconnected automatically or the line is busy. It's such a disappointment to see such lack of concern from your end. I need my pan card soon.

Respected sir/madam,
I feel like being made to suffer for applying for pan card. I have sent all the relevant documents then what else do they need. The email i have received says that my name and my fathers name should match in the given document, and the document submitted by me were driving license and aadhar card (On multiple verification), self attested and the correction marked in the documents (2 copies of each with application form) have been submitted twice.
It seems to that the nsdl official are ignorant in my case (Unknown reasons).
Almost 4 months are about to be passed.
Either i need the matter to be solved or refer me to the authority who can do the needful in this matter.
Frustrated and disappointed with the way of working of nsdl... Feels helpless...
I request you please help me at the earliest since i need my pan card
Nsdl e-gov vide acknowledgement number : [protected].
Lolaraknath tiwari

I have applied for PAN card more than a month now. The center has already acknowledged the receipt of the documents, yet not received the PAN card.

Every time i contact the customer care via email (cause their call center doesn't ans call) only reply i get is we are evaluating it.

Please see in to this matter, since i have to submit the PAN to Bank

Contribution not reflected in to my account do even after successful deduction from my bank account. Already registered for grievance in Central Record Keeping Agency but the reply was unsatisfactory they told me to directly contact by giving an email address of Central Record Keeping Agency.
But when I directly mailed it to the Central Record Keeping Agency there again have given the same website link
which I have done already previously. So I just want to attach the token number of the previous grievance which
is 10167302.

I have applied for pan card acknowledgement no-n[protected] on 05apr 2017 for my mother as she is pensioner require pan card, current status shows your application is under process at tin facilitation center. Kindly call[protected]/46/47/48/49 for further processing of your application.
Can i know what is the current status or how do we check it online exact status, thanks....

Sir

My name is Anil Keshav Ambhore
I am central government Employee

My nsdl cra pran account has been locked due to some reason
i tried to reset through proper filling application but no responce received yet
Then i tried online reset i pin but i dont have registered mob no so only option i have to go through nodal officer

I have now acknowledgement number
Please help me to reset my pran account

Pran no[protected]
Ack no [protected]

Dear Sir/ Madam,

With reference to the application no: [protected] for changes in existing PAN, we had sent this application on 8th Feb, 2017 through speed post. This shows delivered and received on 11th Feb, 2017 at NSDL, Pune.

After sending several mails, it showed the status as "We have received the documents with reference to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Your application is under process with NSDL"

It has been more than 2 months since the same message is getting reflected.

Please help to get the PAN card delivered to me

Dear NSDL,

I have applied correction name for PAN on 22.3.2017
My form 49A acknowledge number is [protected]

When checked online and through message
i am getting iinformation as following

Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.

I tried to call to above mentioned number,
I am not able to reach it.

The problem is i am in a urgent requirement of PAN which has to be updated in migration in GST

Please process my application as soon as possible.

Regards
gurdeep singh

Acknowledgement number
[protected]
Name
Lata maji
Father's name
Durgadas mandal
Date of birth/incorporation
01/01/1966
Payment details*
Online payment

It is showing that the application is under process for log time...i need it right now...

still nsdl website is showing that the application is under process...a lot of time is spent...i did not get any update

Dear Sir/Madam,

I am applying for PAN data correction of my PAN No. : BLIPK0589A through online on 25/02/2017 by acknowledgement No. : N - [protected] dated 25/02/2017.

My application with documents is received by tin- NSDL office on 19/03/2017, which is intimated to me by email on same date.

I am not receive corrected PAN upto date.
Therefore I requested to you that correct PAN data as soon as possible and dispatch it.

Thank you
MUNNA LAL KUSHWAHA
PAN No. BLIPK0589A