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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 22

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G
Goku0024
from Vellore, Tamil Nadu
May 26, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Enps registration - payment Error.

Hello Sir/Madam,

I am a NRI and I was in the process of registering for an NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at the payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting the following error again and again. Please rectify.

"The response from the Payment Gateway for the payment attempt against...
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A
Adv. Savita Shinde
from Solapur, Maharashtra
May 26, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provided proper service by Nikhil E Service Centre, Karmala, Dist: Solapur

Address:Jarur, Tal- Kamala, Dist- Solapur

I am president of Lokswaraj Gramvikas Pratishthan ( Registered organisation ) On 16/04/2022 I applied for PAN card of Organisation through Nikhil E Service Centre, Karmala, Dist: Solapur. Acknowledgement no. is N [protected]. Even after two months I've not received PAN card...So I called on mobile no. [protected] to Nikhil EService centre's Nikhil Borade ( निखिल इ सेवा केंद्र ) He didn't receive calls do...
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H
Himanshu Hatkar
May 25, 2022
May 27, 2022
This thread was updated on May 27, 2022
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Regarding PRAN number generation.

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Acknowledgement...
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D
dhindsa.3630
May 22, 2022
May 31, 2022
This thread was updated on May 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card Re-print fees paid 2 times but no confirmation

Respected Sir/Ma'am
In past few days I Log in pan card Re-print website and filled all details and proceeded to payment interface and paid the fees via my debit card and payment was completed, money was deducted from my bank but on pan website it said payment not completed
Then again I proceed to pay via Paytm and I choose my another card then also same thing happened
After that on thrid try doing the payment for thrid...
+8 photos
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S
sindhu kotla
May 21, 2022
May 31, 2022
This thread was updated on May 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN card not delivered by Velex

Hi, my PAN card was dispatched on 12th May by Velex courier and reached the nearest service centre on 17th May. But it has not been delivered yet. There is no contact information of the said logistics anywhere. The address and the phone number provided online is incorrect. The address does not exist and no one picks up the phone. Please look into this ASAP....
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M
Manideep Yellanki Rao
May 21, 2022
May 27, 2022
This thread was updated on May 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card not delivered, but courier status shows as delivered

My wife pancard not delivered by velex courier and status updated as delivered in their website, courier service didnt even called me, no information about it.

Pan application [protected]

awb no: [protected]

name: yellanki shri vyshnavi...
+1 photos
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C
Chaitanyaraj13
May 20, 2022
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Failure of Pan card process but money debited

It is to inform that today I made pancard using onlineservices.nsdl.com, but after the payment the trasaction got cancelled and money got deducted. So kindly look forward for the refund as soon as possible.
Transaction id/order id:1010097002660200520221915351653054335861
Upi reference id:[protected]...
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M
MrRobinGhosh
from delhi, Delhi
May 18, 2022
May 25, 2022
This thread was updated on May 25, 2022
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PRAN not valid/ PRAN not found in database

I have pran ecard, every quarter I receive statement from Karvy,

But still when i try to reset password/ login using OTP,
OR when i try to lodge a grievance complaint.

Error is prompted

"PRAN NOT VALID/ PRAN NOT FOUND IN DATABASE"

robin ghosh
[protected]...
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S
shambhukumarpaswan
from Dhanbad, Jharkhand
May 18, 2022
May 28, 2022
This thread was updated on May 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for activate my new Pan (DKQPP6923J) at Data source for (Banking system)

Address:Kalimanda,shiblibari,kalimati,kumardhubi,Dhanbad,jharkhand,828203

Dear Sir,

I would like to inform you that Myself Shambhu Kr. Paswan, Date of Birth 15/03/1986, S/O Mr. Mahendra Paswan resident of Kali Manda, shiblibari, Kalimati, Kumardhubi, Dhanbad, Jharkhand Pin Code:828203.Sir, I have made my Pan card 10-12 years ago having pan number"BDCPP6488D".Before 2017 I didn't fill ITR but after 2017 when I process for ITR filing I came to know that this particular PAN is being used by another...
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M
mohdazharuddin
from HYDERABAD, Andhra Pradesh
May 17, 2022
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Food

Address:Moula ali hanuman nagar

Only 15 eggs giving in month..till now online not done...
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D
Dhopa
from New Delhi, Delhi
May 16, 2022
May 25, 2022
This thread was updated on May 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error in correction of pan

This thread was updated on Jan 21, 2022
I use nsdl website to create a new pan card of my family member. Temporary token is [protected]. I used physically document submitted option for his aadhar verification. I have paid an amount of rs.110. Using my debit card. My balance was deducted from the bank on 15/05/2022 but adhar application not issued. It shows on the screen we are unable to proceed with your online pan application due...
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B
Bhavya Reddy Patlolla
May 16, 2022
Jun 23, 2022
This thread was updated on Jun 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN Not Found In Database Issue

I Have opened an NPS Account Today. When I am trying to create IPIN, system shows an error massage 'PRAN Not Found In Database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No or Email id.

Name: Patlolla Bhavya
PRAN:[protected]
Mobile No:[protected]
email id: [protected]@gmail.com

Thanks & Regards
Patlolla Bhavya...
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0
07nayan
from Kharar, Punjab
May 15, 2022
May 27, 2022
This thread was updated on May 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After the payment the following message is being shown Your request cannot be processed. Please try after some time.

I tried to fill the pan application through the nsdl website and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. I am not able to proceed further....
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N
Nithish L
May 13, 2022
May 27, 2022
This thread was updated on May 27, 2022
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Not received yet pan card

I have applied for pan card last month but still I haven't received.
Delivery status shows its out for delivery but no update regarding this.
Kindly take serious action on this and get me the pan card at the earliest.
I'm sharing Application Number and Tracking details AWB by VELEX

Pan Application Number: [protected]

VELEX AWB: [protected]...
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A
abhinandanchhajed
May 11, 2022
May 17, 2022
This thread was updated on May 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy Letter Or EPan Not Received Regarding Pan CCNPB8577J

Dear Sir/Madam,
Acknowledgment No-[protected]

Applicants Name-MAHESH DASHRATH BHALERAO

DATE OF BIRTH-18/02/1986

Application Date-07/05/2022

Application is pending from NSDL department is very bad immediate strictly prohibited actions for further department already mentioned in pan application surrender pan no is also mentioned from Income Tax Department then after also...
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G
gitesh talwekar
May 11, 2022
May 16, 2022
This thread was updated on May 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan Card Verification

When i go for verification of my pan card in nsdl website it shows no record found for entered details but the details are absolutely correct in my e pan which i got through email....
+1 photos
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N
nrajvivek
from Madurai, Tamil Nadu
May 10, 2022
May 16, 2022
This thread was updated on May 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN - unauthorized user - error

Hi,

I have newly created account in e-NPS T1 and I have completed all the steps for account creation and verification(Aadhar validation) . PRAN number also generated. Paid first subscription. But when i try to login to website with PRAN to set my I-pin for the first time i am getting the error - Unauthorized User.

My PRAN :[protected]

Thanks,...
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M
Malhar07
May 10, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Payment Issue

Website:enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

I was opening a account in NPS Scheme, but during payment the page got stuck so I refreshed it. But when I am trying to login again with my Acknowledgement Number I am getting this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"...
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A
Anu Ish
May 9, 2022
May 24, 2022
This thread was updated on May 24, 2022
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Not Delivered

I have ordered pan card and in the status it's showing Out for delivery but still I haven't received Pan card yet.
Aknowledgement No: [protected]

Tracking Velex AWB:
[protected]...
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R
Ranu1185
from Asansol, West Bengal
May 8, 2022
May 13, 2022
This thread was updated on May 13, 2022
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Refund Rs 107/- PAN card processing fees.

I applied on line PAN card on 15.04.2022. But my application was rejected due to some technical issue. Rs. 107/- was deducted from my account for processing fees.
Application ref. VA[protected]
Ref. of payment IGANJRMBK5...
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