NSDL e-Governance Infrastructure Complaints & Reviews

Hi Team,
I try to apply pan card for my mother. i submoitted the details and it took me to payment page and i paid Rs 106 for PAN card application. after that i got pop-up like couldnot abel to procees the PAN submission and it asked me to try after sometime. So pls chcek and let me know can i get refund.

PAN token Number: [protected]

Sir,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account. However it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details are attached as an image (Screenshot of payment)

I recently applied for nsdl pan application form and after submit the application form, I did payment also and when the application asked for otp, that was not send to my mobile number, I waited for more than 10-15 minutes and also requested to regenerate my otp for 3 times and then session expired and I did not complete my process to get the e-sign pan card physically, so refund my money back and I did try to make contact with company's head office but I didn't get any answer for this issue. Refund the payment money 106.90/- as soon as possible.

Dear Sir,

I am a Subscriber of the New Pension System [pran] which was activated on 06-JAN-2012

My PRAN is showing "user inactive" and I have tried to activate it again offline but the concerned office in Bhopal has informed me that my PRAN is activated but it shows the opposite whenever I try to log in on the website and application of NSDL.

My I-PIN is also showing invalid and I can't reset it since my PRAN is inactive.

Please take appropriate measures to resolve this issue.

Thank you 🙏

On entering the details of PRAN No.[protected] and DOB 10/06/1988 on NSDL website it displays as PRAN details not available in database.
kindly check and resolve the issue as soon as possible
My mail Id for ref. [protected]@gmail.com

Sir
I applied for change in PAN Card on 12 June and still haven’t received my PAN Card.I have also physically surrendered the second PAN Card allotted to me. Kindly revert back with a solution since it’s been a hindrance to my activities
Acknowledgement Number-[protected]

Many students are facing this problem.
They do not apply form in assam rifle due to see some error on their website.
Please solve this problem as you poosible. And increase the date of form filling.

Hi,

While i am trying to create ipin, system shows an error massage 'pran not found in database'.
Also when i try to register grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do. i am getting error "please enter valid pran". i am entering correct pran number.
Below are the details, Please do the needful.

Name: Suganya Paramasivam
PRAN :[protected]
Mobile no. [protected]
Email id: [protected]@gmail.com

Thanking you,
Sugyan panda

Sir/madam,
I have applied for a pan card through NSDL PAN online by e-sign method and received an acknowledgement number but while trying to search for my pan status it shows "no records found".

my acknowledgement no: [protected]

kindly solve the problem
please update me on this

regards
Kona Anusha

Grievance Matter:
Dear Sir,
I am Serving Medical Officer of Paramilitary Force. Had appeared in NEET PG 2022. The result sheet reflects 205 marks which is contradictory to mine assessment. May I request you to either re-check or re-total the marks obtained by me in examination. Having full faith in the system am sure I shall pass with higher marks. I requested to the management that how many question I attempted correctly and incorrectly for your persual please Your's timely action shall be highly appreciated.

I have filled all details for pan updating. In the end money deducted but after deduction it shows failure.

Here is the website token
Token number [protected].

Bank transaction id [protected]

We had filled for PAN Correction on 8th July 2022 with ack no: N-[protected]. We had chosen e-KYC/e-Sign option which means there is absolutely no need to forward any physical documents. 3 days later, the ITD marks the application for AUDIT and sends back to NSDL. NSDL sends no mail communication for this. This status we got to know from Status Check. On calling the NSDL, they said, that there were absolutely no documents attached with the application which means the digitally signed documents have been acquired by NSDL but mishandled. This is a clear system error and with this complaint I seek a fast track processing of the PAN application within 2 days for no further action. I hold the acknowledgement receipt which is populated by the image from Aadhar and addresses also have been populated from Aadhar which means attestation was successful. I can't share the ack receipt in public for privacy concerns but for communication ahead of this point, we are ready to do it personal email.

I have a complaint regarding payment For "Change in details of PAN Card". I paid ₹106.90/- and the transaction was successful but still nothing happened and an error occurred that request could not be processed.

Here's my payment details

Paid to Protean eGov Technologies Limited

Paid at 10:59 AM, 09 Jul 2022

Order ID:
1010100303319090720221058471657344527997

Wallet Ref No: [protected]

Please refund my money as soon as possible

Regards
Divas Jindal
[protected]@gmail.com

My pan application have been rejected while doing ekyc and asked me to generate new token and apply again when will i get my refund

I was trying to login to cra nsdl portal but it is showing invalid user id, when I am a government servant and investing more than a year in this

I opened an NPS account (Tier I) on 6-July-2022. I made a payment. I received PRAN number. And after I checked 5 mins later, I could not log in into my account and it was showing
"PRAN number invalid"
Kindly help me resolve this.

I was tried to apply Pan card using the NSDL portal

Two times tried to do the payment,

first time, transaction suceeded from my side, and amount debited from my account but nsdl website showed payment failure

second time transaction successful but showing

"We are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days. The List of designated TIN-FC /PAN Centre is available at url https://www.tin-nsdl.com/tin-pan-center.html
"
so please refund my amount for both attempt(total Rs.106 + Rs.106 = Rs.212)

and also if my adhaar card name is "Mohammad Ansar C", how can i fill Pan card Application?
surname cannot be a single character or contain spaces, so please share me the relevant information

I paid Challan for Linking My mother's PAN with Adhar Card a week back but I am still not bale to Link her Pan Card with Adhar .System Still asks me to Pay the Challan even though the amount is paid via PNB Bank" CBDT/[protected]/[protected]/Adhar PAN Lin"

Please Resolve issue asap

Sir,
Hello sir (HOZPM0305G) my pan number but not available in database please check

I have opened and paid my premium in NSDL. During login it is telling the PRAN is invalid. Kindly clarify this