NSDL e-Governance Infrastructure Complaints & Reviews

Hello Sir/Madam,

I am a NRI and I was in the process of registering for an NPS account. I updated my details and uploaded the required documents. Then I tried to make payment but got stuck at the payment gateway. Now I am trying to login using my acknowledgement id and date, but I am getting the following error again and again. Please rectify.

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Ack id : 11938172
Ack date : 03/02/2022

Thank you

I am president of Lokswaraj Gramvikas Pratishthan ( Registered organisation ) On 16/04/2022 I applied for PAN card of Organisation through Nikhil E Service Centre, Karmala, Dist: Solapur. Acknowledgement no. is N [protected]. Even after two months I've not received PAN card...So I called on mobile no. [protected] to Nikhil EService centre's Nikhil Borade ( निखिल इ सेवा केंद्र ) He didn't receive calls do many times n when received he was talking very arrogantly... and still I've not received PAN card of my organisation.
Because of this I couldn't open bank a/c one of the other NGO supposed to transfer some amount to help Corona widows which our organisation lost due to Nikhil Borude
Please take action against Nikhil E service centre ( निखिल इ सेवा केंद्र ) Karmala, Dist : Solapur
Adv. Savita Shinde

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error:

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Acknowledgement ID: 11125423
Acknowledgement date: 26/04/2022

Respected Sir/Ma'am
In past few days I Log in pan card Re-print website and filled all details and proceeded to payment interface and paid the fees via my debit card and payment was completed, money was deducted from my bank but on pan website it said payment not completed
Then again I proceed to pay via Paytm and I choose my another card then also same thing happened
After that on thrid try doing the payment for thrid time it said your payment is complete
I mailed the same to nsdl pan card eMAIL address but got no response from them
I don't know how many like me faced the same problem and How much money is being transferred without any confirmation of payment
isn't it a scam with people of India
Regards
Maninderpal Singh

Hi, my PAN card was dispatched on 12th May by Velex courier and reached the nearest service centre on 17th May. But it has not been delivered yet. There is no contact information of the said logistics anywhere. The address and the phone number provided online is incorrect. The address does not exist and no one picks up the phone. Please look into this ASAP.

My wife pancard not delivered by velex courier and status updated as delivered in their website, courier service didnt even called me, no information about it.

Pan application [protected]

awb no: [protected]

name: yellanki shri vyshnavi

It is to inform that today I made pancard using onlineservices.nsdl.com, but after the payment the trasaction got cancelled and money got deducted. So kindly look forward for the refund as soon as possible.
Transaction id/order id:1010097002660200520221915351653054335861
Upi reference id:[protected]

I have pran ecard, every quarter I receive statement from Karvy,

But still when i try to reset password/ login using OTP,
OR when i try to lodge a grievance complaint.

Error is prompted

"PRAN NOT VALID/ PRAN NOT FOUND IN DATABASE"

robin ghosh
[protected]

Dear Sir,

I would like to inform you that Myself Shambhu Kr. Paswan, Date of Birth 15/03/1986, S/O Mr. Mahendra Paswan resident of Kali Manda, shiblibari, Kalimati, Kumardhubi, Dhanbad, Jharkhand Pin Code:828203.Sir, I have made my Pan card 10-12 years ago having pan number"BDCPP6488D".Before 2017 I didn't fill ITR but after 2017 when I process for ITR filing I came to know that this particular PAN is being used by another person having the same Name & father name & ITR is being filled through this PAN. Regarding the issue i discussed with income tax ward no 2(2) officer of Dhanbad Mr. Ravidas. He suggested to apply for New PAN & surrender the old one. As per his suggestion I apply for new PAN & receive PAN number "DKQPP6923J".After that from[protected] i continuously filed ITR through new PAN & not found any issue.
But when I try to apply for any Loan or credit card through any institution they are not agree to provide Loan or credit card as they are telling that your New PAN"DKQPP6923J" is in Marked deactivated status in NSDL . Also I have around 4 lacs Rs stuck in HDFC Mutual Fund”. They are not providing the money because as per them My PAN is in deactivated status.

So, I request you to activate my new Pan (DKQPP6923J) at Data source (Bank).

we have send all documet through SPEED POST vide EJ[protected]IN and courier has deliverd on dated 01/05/2022 in below addres

ADDRESH- NSDL e-Governance Infrastructure
Income tax PAN service unit 4th floor, Mantri sterlin, plot no .341, survey no 997/8
Model colony, near deep bungalow chock, Pune 411016

Only 15 eggs giving in month..till now online not done

This thread was updated on Jan 21, 2022
I use nsdl website to create a new pan card of my family member. Temporary token is [protected]. I used physically document submitted option for his aadhar verification. I have paid an amount of rs.110. Using my debit card. My balance was deducted from the bank on 15/05/2022 but adhar application not issued. It shows on the screen we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.tin-nsdl.com/tin-pan-center.html. kindly please refund my money in my account

I Have opened an NPS Account Today. When I am trying to create IPIN, system shows an error massage 'PRAN Not Found In Database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No or Email id.

Name: Patlolla Bhavya
PRAN:[protected]
Mobile No:[protected]
email id: [protected]@gmail.com

Thanks & Regards
Patlolla Bhavya...

I tried to fill the pan application through the nsdl website and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. I am not able to proceed further.

I have applied for pan card last month but still I haven't received.
Delivery status shows its out for delivery but no update regarding this.
Kindly take serious action on this and get me the pan card at the earliest.
I'm sharing Application Number and Tracking details AWB by VELEX

Pan Application Number: [protected]

VELEX AWB: [protected]

Dear Sir/Madam,
Acknowledgment No-[protected]

Applicants Name-MAHESH DASHRATH BHALERAO

DATE OF BIRTH-18/02/1986

Application Date-07/05/2022

Application is pending from NSDL department is very bad immediate strictly prohibited actions for further department already mentioned in pan application surrender pan no is also mentioned from Income Tax Department then after also not application not submitted to income tax department for processing regarding pan
And surrender pan no is not any record no aadhar pan link also immediate process pan card correction

Surrender Pan No CCNPB8577J
please EPan copy or any descripancy letter received
All is loss and also pan no is not aadhar with pan linking

When i go for verification of my pan card in nsdl website it shows no record found for entered details but the details are absolutely correct in my e pan which i got through email.

Hi,

I have newly created account in e-NPS T1 and I have completed all the steps for account creation and verification(Aadhar validation) . PRAN number also generated. Paid first subscription. But when i try to login to website with PRAN to set my I-pin for the first time i am getting the error - Unauthorized User.

My PRAN :[protected]

Thanks,...

I was opening a account in NPS Scheme, but during payment the page got stuck so I refreshed it. But when I am trying to login again with my Acknowledgement Number I am getting this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

I have ordered pan card and in the status it's showing Out for delivery but still I haven't received Pan card yet.
Aknowledgement No: [protected]

Tracking Velex AWB:
[protected]

I applied on line PAN card on 15.04.2022. But my application was rejected due to some technical issue. Rs. 107/- was deducted from my account for processing fees.
Application ref. VA[protected]
Ref. of payment IGANJRMBK5