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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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1800 222 080
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Mumbai
Mumbai City District
Maharashtra
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400013

NSDL e-Governance Infrastructure reviews & complaints page 18

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R
Rahul Singh 440
Aug 1, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NPS contribution payment done but payment screen showing error message

Website:enps.nsdl.com

I was making my first payment to NSDL-CRA for NPS account opening.
2500 payment got deducted from my bank account but on payment screen i got error.
UPI ref no:[protected]...
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R
rvps
Jul 31, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Pran number is showing invalid on e salary

Sir my pran number is showing invalid in esalary account please resolved it as i am getting problems in getting my salary.
But when i login through pran & password they show status as active.
Kindly do the needful so that i can easily get my salary by linking esalary account with pran.
please help me what to do in this case....
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A
ashish patwa
Jul 29, 2022
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Pan Card Address Updation Failure

I filled the form and all necessary details for the pan number AEIPP0356A

EKYC failed twice and payment was being deducted twice.

I really don't understand what is the issue ?...
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D
Dileep Dhurve
Jul 29, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
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PAN CARD FAILDour e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly

Address:WARD NO.13 AABADIPURA ,POST-KALAAKHAR, ITARSI,DISTIC-HOSHANGABAD, MADHYA PRADESH ,PIN 461111,

Our e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days....
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S
salmanwarsi1313
from Mumbai, Maharashtra
Jul 27, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card dispatched but not delivered

Address:ward no 09,near jjain darvaja agar malwa 465441
Website:nsdl

Pan card no fzrpb3446l
& trackon awb[protected].
I have not received my pan card till yet, . I tracked my status its showing delivery at shipment location. But i call them trackon agent indore they said on 22/7/22 we dispatched on shajapur location i call them shahjapur agent they are saying we have not received any document on name of shahnaj warsi. Its request u to send my pan card or please re send it by other courier...
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P
prishu25
Jul 27, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paytm generated NPS not shifted to NSDL

I have opened NPS account with paytm money and have contributed into to it two times.

My company provide the facility of cooperate NPS. When I asked my company to add my contribution to cooperate NPS while giving paytm generated PRAN they are not saying we can't contribute since that PRAN is not created from NSDL so you need to shift it to NSDL.

Please let me know the step...
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S
Sanam Shah
Jul 26, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nsdl pan card status showing its delivered but didn't received

My tracking no.[protected]
When I check status it's showing delivered on[protected] at boriwali but my communication address is Bhayandar 401101 and I m not received delivery yet .please delivered my pan card earliest possible....
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G
Gayathri Kannan1
Jul 25, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Money deducted but PAN application not processed

Hi Team,
I try to apply pan card for my mother. i submoitted the details and it took me to payment page and i paid Rs 106 for PAN card application. after that i got pop-up like couldnot abel to procees the PAN submission and it asked me to try after sometime. So pls chcek and let me know can i get refund.

PAN token Number: [protected]...
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P
Pallaviuma
from Chandigarh, Chandigarh
Jul 24, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan Card amount rs. 106.90/- deducted but session expired

Address:Chandigarh

Sir,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account. However it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details are attached as an image (Screenshot of payment)...
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Address:Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN - 400013.

I recently applied for nsdl pan application form and after submit the application form, I did payment also and when the application asked for otp, that was not send to my mobile number, I waited for more than 10-15 minutes and also requested to regenerate my otp for 3 times and then session expired and I did not complete my process to get the e-sign pan card physically, so refund my money back and I did try to make contact with company's...
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K
Kalejram Mehra
from Gadarwara, Madhya Pradesh
Jul 21, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

User inactive/ password invalid

Address:NSDL,4th Floor, Trade World, A wing, Kamala hills compound, Senapati Bapat marg, lower parel, Mumbai 400 013

Dear Sir,

I am a Subscriber of the New Pension System [pran] which was activated on 06-JAN-2012

My PRAN is showing "user inactive" and I have tried to activate it again offline but the concerned office in Bhopal has informed me that my PRAN is activated but it shows the opposite whenever I try to log in on the website and application of NSDL.

My I-PIN is also showing invalid and I can't reset...
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K
kamleshchandra
Jul 21, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRAN not found in database or incorrect or not available

On entering the details of PRAN No.[protected] and DOB 10/06/1988 on NSDL website it displays as PRAN details not available in database.
kindly check and resolve the issue as soon as possible
My mail Id for ref. [protected]@gmail.com...
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M
Mohit₹12
Jul 19, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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PAN Card application lending from last 45 days

Sir
I applied for change in PAN Card on 12 June and still haven’t received my PAN Card.I have also physically surrendered the second PAN Card allotted to me. Kindly revert back with a solution since it’s been a hindrance to my activities
Acknowledgement Number-[protected]...
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Address:Rajasthan, WARD NO. 7 NIHALOTH BUHANA JHUNJHUNU RAJASTHAN

Many students are facing this problem.
They do not apply form in assam rifle due to see some error on their website.
Please solve this problem as you poosible. And increase the date of form filling....
+1 photos
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S
sugan25
from Mumbai, Maharashtra
Jul 18, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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PRAN not found in database / Enter a valid PRAN

Hi,

While i am trying to create ipin, system shows an error massage 'pran not found in database'.
Also when i try to register grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do. i am getting error "please enter valid pran". i am entering correct pran number.
Below are the details, Please do the needful.

Name: Suganya Paramasivam
PRAN :[protected]
Mobile no. [protected]br...
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A
anushafeb72
Jul 16, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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NSDL e-sign/ekyc applied pan correction application status shows no record found

Sir/madam,
I have applied for a pan card through NSDL PAN online by e-sign method and received an acknowledgement number but while trying to search for my pan status it shows "no records found".

my acknowledgement no: [protected]

kindly solve the problem
please update me on this

regards
Kona Anusha...
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C
County
from Imphal, Manipur
Jul 15, 2022
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Marks which is contradictory to mine assessment

Grievance Matter:
Dear Sir,
I am Serving Medical Officer of Paramilitary Force. Had appeared in NEET PG 2022. The result sheet reflects 205 marks which is contradictory to mine assessment. May I request you to either re-check or re-total the marks obtained by me in examination. Having full faith in the system am sure I shall pass with higher marks. I requested to the management that how many question I attempted correctly...
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I
ind_ind
Jul 14, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Money deducted but no acknowledgement

I have filled all details for pan updating. In the end money deducted but after deduction it shows failure.

Here is the website token
Token number [protected].

Bank transaction id [protected]...
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J
Jaswant1906
from Nagpur, Maharashtra
Jul 13, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Data Mishandled and Delay of Services

Website:www.onlineservices.nsdl.com/paam/endUserLogin.html?type=A

We had filled for PAN Correction on 8th July 2022 with ack no: N-[protected]. We had chosen e-KYC/e-Sign option which means there is absolutely no need to forward any physical documents. 3 days later, the ITD marks the application for AUDIT and sends back to NSDL. NSDL sends no mail communication for this. This status we got to know from Status Check. On calling the NSDL, they said, that there were absolutely no documents attached with...
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D
divasjindal76
from Khanna, Punjab
Jul 13, 2022
Apr 22, 2023
This thread was updated on Apr 22, 2023
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Money deducted but transaction error occured

I have a complaint regarding payment For "Change in details of PAN Card". I paid ₹106.90/- and the transaction was successful but still nothing happened and an error occurred that request could not be processed.

Here's my payment details

Paid to Protean eGov Technologies Limited

Paid at 10:59 AM, 09 Jul 2022

Order ID:
1010100303319090720221058471657344527997

Wallet...
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