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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 25

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A
Abhishek1302
from Jabalpur, Madhya Pradesh
Mar 29, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enps Wait for the re-try of payment process for registration in NPS

While creating an nps account, page got stuck at payment field. I am unable to create it....
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S
Sagarika Narwade
Mar 29, 2022
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NPS Payment gateway issue account stuck during further process

Hello Team
Acknowledgement Number is 11063710
Acknowledgement Date is 28/03/2022
Birth date is 09/06/1990

I am stuck due to payment gateway problem. Please resolve ASAP.

I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway....
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S
Shah_sh
Mar 29, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting Message 'Unauthorized user' on first time password change

I've opened the account, PRAN got generated. getting "Unauthorized user" while I'm generating I-PIN for the first time.

Ack no[protected]
PRAN no[protected]

Please resolve it ASAP....
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N
N shreyas
from Bengaluru, Karnataka
Mar 29, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Pan process

I have applied of correction of PAN card through NSDL portal

I requested for change of photo, signature and parents detail in my PAN card

Aadhar number :[protected]

PAN card number : PLDPS5666D

Transaction Reference Number :

20220326111212800110168660124015824

In website it shows transaction status is success, but it shows we are unable to process...
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H
HemaliSampat
from Mumbai, Maharashtra
Mar 28, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nps payment stuck

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment via UPI, my amount is deducted but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you...
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T
Turtul
Mar 28, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pancard was not received

Address:Jai bajrang chawl vadar pada road no 2 Hanuman Nagar Kandivali East
Website:Trackon

Hello sir
My pancard was not received yet. But the Trackon delivery person attempt delivery. I am at home for waiting to receive my pan card. The delivery person not came at my doorstep and not even call on mobile....
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A
aryan0798
from INDORE, Madhya Pradesh
Mar 28, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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NSDL NPS profile login issue

Respected Sir, I've been trying to login into my NPS profile but it shows me an error saying "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS".
I've attached a screenshot for reference, can you please help me solve this as the financial year is about to end...
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M
Mandy cv
from Kankavli, Maharashtra
Mar 27, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card is not issued but my balance. Was deducted

I used nsdl website to create a new pan card.for my friend Temporary token is [protected]. I used physically document submitted option for his aadhar verification. I have paid an amount of Rs.106.90 Using my debit card. My balance was deducted from the bank but aadhar athuentication is not proceed.It shows on the screen we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following...
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J
jay kumar savita
from mandsaur, Madhya Pradesh
Mar 27, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Related to not get OTP for E-KYC

Address:Delhi

Hello Sir/Ma'am,

Jay kumar savita here, I Applied pan card for my mother on dated - 19/03/2022 via online service of NSDL, i fill the from correctly, submit the application and make the payment via online method.
When I submit the token no. and press on E-Kyc, I didn't get the OTP on given mobile number which is also attached with Aadhar.

here is the detail

Token no - [protected]
br...
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M
mandal roshan
from SITAMARHI, Bihar
Mar 26, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Applied for a new pan

Address:MURALIYA, CHORAUT-8443319,SITAMARHI,BIHAR

Hi SIR/MADAM
on[protected] I Applied for a new PAN and Forwarded the documents by INDIAN POST as its tracking id is EF[protected]IN which is showing delivered ON ON[protected].
But when I checked the status of my PAN application which ACKNOWLEDGEMENT NUMBER IS( N-[protected] ) is showing SUPPORTING DOCUMENTS NOT RECEIVED YET .As I have called 5/6 TIME to customer care they are excusing by saying kindly wait 2 days since[protected]....
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R
Rah@
Mar 26, 2022
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Pran recieved but not found in database

Opened nps account and got pran no but when login pran not found in database
My pran no[protected]
Rahul Deorao Bhoge...
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R
Rah@
Mar 26, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Nps account open but pran not found in database

I opened nps account. Allotted pran no, but when login pran pran not found in database.
Pran no[protected]...
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M
maheshshedge
from Pune, Maharashtra
Mar 25, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Refund of PAN card rectification fee

I have applied for pan rectification on tin nsdl website. my token id is [protected] and ₹ 106.90 deducted from my account. after redirecting the payment it showed the incomplete data and linking. As the amount has been deducted from my account through UPI and successful. We waited for 15 days to get auto reversal; however its not happening.
Requesting you to please refund.
payment ref No:[protected]...
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M
maheshshedge
from Pune, Maharashtra
Mar 25, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Refund of Pan application fees due to not linking aadhar

I have applied for pan rectification on tin nsdl website. my token id is [protected] and ₹ 106.90 deducted from my account. after redirecting the payment it showed the incomplete data and linking. As the amount has been deducted from my account through UPI and successful. We waited for 15 days to get auto reversal; however its not happening.
Requesting you to please refund.
Wallet ref No: [protected]...
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C
chatprince
from Bengaluru, Karnataka
Mar 25, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but not credited to the NPS Trust account

Dear Sir/Madam,

Please be informed that I have made a payment of INR 25, 000/- on 23-Mar-2022. The amount has been deducted however it is not reflecting to the NPS account. Please see the attached screenshots for your reference.

Request you to please look into this and take take the necessary steps to get it resolved.

Best Regards,
Prince...
+3 photos
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B
Brikshketu sah
from Banka, Bihar
Mar 24, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ekyc problem

Address:https://www.onlineservices.nsdl.com/paam/authenticateOTP.html?ID=-1937822330

In order to use e-Sign service, you need to register your mobile / e-mail ID against your Aadhhar. Your transaction could not be completed and e-Sign charges would be remitted to your account in next 15 days. You are request to take print out of the application form and supporting documents and send them for further processing....
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S
Sasi Preetham R
Mar 21, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NSDL pan card still in progress since december 2021

I have applied for my pan card on 12th december 2021. Till this date I am getting "Your application is under process at Income Tax Department." Please fix this. When I am trying instant pan it is showing that my aadhar is already linked to a PAN, however I don't have it....
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2
220 Praveen Kumar
Mar 21, 2022
Mar 25, 2022
This thread was updated on Mar 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application Fees Refund For PAN Card

Sir/Madam, I Applied For PAN Card Using NSDL website And Paid 106.90 Through Paytm UPI But My Application Not Completed Due To Mismatch Of Aadhar Card Name And Name In The Application.Money Got Deducted From The Bank Account And Didn't Get Refunded.
Token Number:[protected]...
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K
Karansingh8696
from Jhunjhunu, Rajasthan
Mar 20, 2022
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About Assam rifles tradesman rally (cook)

Address:3rd mile Dimapur

I am Karan Singh from Rajasthan category-SC. I had given the written exam of assam rifles tradesman rally (cook) I had scored 90+ marks in exam but I hadn't received my medical call letter so I request to check the examination in detail.
Thank you...
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J
Jawaharzz
from Tirunelveli, Tamil Nadu
Mar 18, 2022
Apr 2, 2022
This thread was updated on Apr 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN card is not delivered 881036234060452

Sir,
I have applied for PAN card update on 16-Feb-2022. I have paid for physical PAN copy and the physical card is dispatched by NSDL through their courier partner Velex. It is not delivered yet to me until 18-Mar-2022. Velex courier has not even attempted to deliver the PAN card and simply have updated the status as Delivered. Please look into the matter and make sure the PAN card is delivered to me.

PAN application...
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