NSDL e-Governance Infrastructure Complaints & Reviews

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'.

I had applied for PAN card online and on tracking id, it was showing dispatched on 21st March 2022 and today it is 10th of April. And now it is showing returned due to insufficient address. What shall I do now? Kindly help

My father's Pan card(BDYPS7083P) has been updated successfully and was sent from trackon courier service via AWB no[protected] on 6 april but now the tracking shows that address not found and the courier is sending it back.
I tried calling them number of times once they said they will deliver tomorrow and then no response and now the courier service is not even responding nor delivering.

Requesting you to please change the courier service and do make it a point that does not rely on these type of courier service.

Thankyou

I have applied for my pan card father name spelling correction. Application number is as: n-[protected].
Name of applicant: dilip kumar trisoliya
father name: damodar das trisoliya
pan number: aoypt2500e
date of birth:[protected]

status showing under process at income tax department for a long duration.

Please help me and take action against nsdl for issue my correct pan. Ekyc done by aadhar.

Ekyc failed but money has not been refunded yet

I had applied for correction of pan card through NSDL. My application was approved and on tracking through NSDL it shows that PAN card has been dispatched on 30 March through trackon. But on tracking in Trackon, it shows invalid tracking number. Called customer care, but no help. Please assist me on this.
Acknowlegement No.:- [protected]

Hi Team,

i opened NPS account today, below are the details of it. at the final step of registration process i made the required payment of 1000 rs. through bill desk QR Code through my UPI payment app. and payment was successful since money was deducted but bill desk did not redirected me to success page.

please help! now when i try to login to eNPS page it says below message

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

transaction ID: UPI/P2M/[protected]/NPS TRUST/HDFC BANK
Acknowledge no: 11088537

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. I have made the payment for the 2nd time. The result is same. I am not able to proceed further. My temporary tocket number is: [protected]

While applying PAN through online, I did not get otp for E-KYC at the last step. Now can i get refund or can I apply one more time through normal process.
My token number is [protected]

Hello,

I'm Akash B N, I'm a resident of Karnataka

I have registered today for NPS via enps.nsdl website.

My Acknowledgement no is “11076771”

I have completed the payment via UPI. It was showing successful in the payment app and I have contacted the App support they was confirmed that the amount is sent to ‘National pension system Nps trust'.

But there is no confirmation from NPS.

And if I try to login with acknowledgement number I'm getting the response as “response from the payment gateway for the payment attempt against the acknowledgement number is waited".

Can any one please help me with this. I tried to call so many number which was present in website. No response.

My amount is debited from bank. Please

I am trying to create IPIN via reset password as instructed in mail, but I am getting error o[censored]nauthorised PRAN or PRAN not found in database upon trying to reset the password. Kindly resolve this at the earliest.

Response from the payment gateway for the payment attempt against this acknowledgement number is awaited. Acknowledgement number: 11075759.

Trying since yesterday, today is the last date. Please help immediately.
Regards
Kanwal Arora
W/o Rajiv Arora

Generating Token to proceed further on modification on PAN Card details of my Father. I want to change Lastname, Date Of Birth. And I did that as well.
After payment is Done. I got the below error Message:

"Your request cannot be processed. Please try after some time using returning user option on the Login page"

So I clicked on the Home page to enter Token and other details. So I got the below error message:

"We are unable to proceed with your online PAN application due to the following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in the UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar.
Kindly visit the designated TIN-FC /PAN Centre and submit your PAN application using the Biometric (fingerprint) facility. Your Online PAN application fee will be refunded within seven working days. The List of designated TIN-FC /PAN Centre is available at URL https://www.tin-nsdl.com/tin-pan-center.html"

Even I did two times and both times got the same error message and two times money was deducted from my account.

Let me know if you need any other details from me.

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to Your request cannot be processed.Please try after some time using returing user option in Login page'. I am not able to proceed further.
I tried the above thing twice for the same user.
PAID TWICE.

My token no is: [[protected]]

Transaction Details :
1st Time:
order ID : 1010092181020070320221517521646646472660
UPI Ref No :[protected]

2nd Time:
order Id: 101009218584931032022135891648715289872

I registered with e-nps and got the PRAN number on mail. I have completed all the process with e-sign verification. But when I am trying to login to website for the first time to reset password, I am getting error- "Unauthorized user".

Have logged grievanvance complaint on NSDL site.
Please help so that I can proceed.

Hello SIR,
Acknowledgement Number is 11063710
Acknowledgement Date is 28/03/2022

During payment NPS Account process get stopped and showing below attached error,
For more clarification please see attached picture

Hello Team,

Sir my Acknowledgement no is 11063710,
Acknowledgement Date 2//03/2022 .
Date of Birth 09/06/1990
I am stuck due to payment gateway problem. Please resolve ASAP.

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

" "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime." "

Ack ID : 11076225
Ack Date : 31/03/2022

Nsdl E-Governance Infrastructure — Getting Message 'Unauthorized user' on first time password change

I've opened the account, PRAN got generated. getting "Unauthorized user" while I'm generating I-PIN for the first time.

Ack no[protected]
PRAN no[protected]

Please resolve it ASAP.

Hi Team,

I'm facing a payment failure issue for the past three days. Can you help me to resolve this issue?

Here is my acknowledgement number:11054532