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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 21

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D
divyanshi2
from DHAR, Madhya Pradesh
Jun 14, 2022
Jun 24, 2022
This thread was updated on Jun 24, 2022
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Please initiate my refund

Address:52 QUEENS PARK COLONY DHAR, NEAR SHIV MANDIR

Nsdl reject my pan card application by stating that Your Digital PAN application is rejected as UID Demographic Authentication is not exact Match. Please apply PAN application through physical submission mode."
but moned of rs 106.90 is deducted from my account number.
my reference number is VA[protected].
PLEASE REFUND IT AS SOON AS POSSIBLE...
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P
princemen
from Bhopal, Madhya Pradesh
Jun 12, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed but money deducted from bank account

Website:tin.nsdl.com

Sir/Ma'am, I applied for correction of my PAN on 10.06.2022. While Making Payment through PAYTM gateway, Amount of Rs. 106.90 was deducted from my bank account. however, transaction was failed in NSDL site and a message popped stating "Your Previous Payment request has been Failed Your Money will be refunded back. Kindly make another fresh payment". On the basis of this Message, I made a fresh Payment and waited 48 hours for the refund in...
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A
Annasahebagouda
Jun 12, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN pending

PAN pending please solve this i require pan urgently...
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J
Jenism
from Theni, Tamil Nadu
Jun 11, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Updated Pan Card not delivered

Address:Tamilnadu

My name is Jeneeth from Tamilnadu. I have updated my Pancard, and they deliver by Trackon. I have received message as, i card will delivered by Trackon AWB[protected]. When i am checking in Trackon website, its shows as invalid number. Please resolve my problem....
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A
Asritha Batchu
Jun 11, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

During PAN card name change application, my request is not processed

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. I am not able to proceed further....
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R
rajatguptax
Jun 10, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Failed Transaction during PAN Card Creation

Hi Team,

I was paying the amount of PAN card creation but transaction got failed and amount was deducted from my bank. This happened two times that INR 106.90 is deducted with same error"your request cannot be processed.please try after some time using returing user option in Login Page.".

Please look into this issue for refund as Temporary Token number is also not generated after failed payment.
br...
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P
Partha\'s Musical Sampan
Jun 10, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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PRAN record not found in database

Hello
I have created the nps account of tier - 1 type. And pran is also generated. The number is[protected]. But while setting ipin or while login, i am getting error as pran not found in database.
PLEASE solve this issue...
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A
Amisha0106
from Mumbai, Maharashtra
Jun 9, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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PAN card payment failed but amount debited and not refunded 2 times

PAN card payment done by using UPI 2 times but the site is showing payment failed, but amount is debited and still not refunded. First time payment done at 21:51 hrs on 9 June, 2022, and second time payment done at 22:10 hrs on 9 June, 2022. Both times, paid the amount of 106.90
Token no- [protected]
Name- Amisha Singh
UPI ID for 1st transaction[protected]
UPI ID for 2nd transaction[protected]
Pls refund...
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A
Ajeshs
from Nalanchira, Kerala
Jun 9, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card amount not refunded, applied on may 2022

Dear Sir/Madam,

I applied for PAN card on NSDL portal, token number [protected] and also paid the payment of Rs: 106.90.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. attached my google pay receipt with this. Please refund the deducted amount as soon as possible....
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P
Pratham5432
from Rania, Haryana
Jun 9, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan Card is under process

Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected]/46/47/48/49 for details:

Applicant's first name/middle name/last name mismatch with "Name to be printed on card" .Acknowledgment number [protected]...
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R
ritshshah
Jun 9, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to login to CRA NSDL portal

Hello, my name is Ritesh. I have not received the first time login details or instructions to set password / TPIN / IPIN for my PRAN account. I am unable to reset the password using my PRAN and DOB but it shows "unauthorized user" error. I have also paid 1000 rupees during registration for which I have not received any receipt and since I am not able to login to online NSDL portal, I am not able to check where this 1000 rupees has gone or...
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Y
ytyash
from Kakinada, Andhra Pradesh
Jun 8, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
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Apply Pan India Pan card application fee paid

Address:KAKINADA

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
now its been over a month but...
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P
Pradeepakihm
Jun 8, 2022
Jun 13, 2022
This thread was updated on Jun 13, 2022
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PRAN-110145405506 (payment gateway error)

I am able to login in my account but unable to contribute.whenever I was trying to contribute message comes as payment gateway not selected. Kindly check and do the needful. Regards, Pradeep Kumar sah...
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P
Pratham5432
from Rania, Haryana
Jun 6, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pancard under process

Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected]/46/47/48/49 for details:

Applicant's first name/middle name/last name mismatch with "Name to be printed on card" ....
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G
Gunaal28
Jun 2, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Requesting refund for failed payment

Date of the incident : 02/06/2022
Temporary Token No: [protected]

I've tried to make a payment of 107.00 through UPI for my online PAN application, the amount got debited but the payment failed.

Transaction no: WHD[protected]

Please do the needful to refund the amount for the same. Thanks in advance!...
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N
Nepo Th
Jun 2, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Form not signed/signature not proper/signature not in black ink in pan card

How should I solve this problem?

Form not signed/signature not proper/signature not in black ink.
Ack No. [protected]

Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC [protected] for details:

Form not signed/signature...
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S
SudhaRani Gg
Jun 2, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Esign OTP not received NSDL

I completed my online pan application with token number [protected] but at the last stage of esign nsdl OTP has not received.i tried atleast 3times but not working...
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Address:Kurukshetra, Haryana

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #
It is stucked for 2 days now.

Acknowledgement No
11169540

Acknowledgement Date
01/06/2022
(DD/MM/YYYY)

Date of Birth
05/08/1996
(DD/MM/YYYY)...
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T
Tuhin738
from Pandua, West Bengal
May 28, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card undelivered due to out of delivery area

Address:Vill.-Panchgara, P.O.- Panchgara, P.S- Pandua, Dist. Hooghly, State- West Bengal, Pin- 712149

Sir,
I have applied for some change in PAN Card and the same is despatched through Trackon Couriers Pvt. Ltd. Couriers, with Cosignment no.[protected] dated 12th May, 2022 and the same is returned back undelivered due to out of delivery area. In my mobile the date mentioned for dispatch is 12th May 2022. So, Kindly re-send the same by way of 'Postal Department' and do needful. Thanking you,

SUJIT NANDY
CALL:...
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N
nachu navya
May 27, 2022
May 31, 2022
This thread was updated on May 31, 2022
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Getting Unauthorized user error while logging in first time to the NPS account

Address:#733, 2 B Main Road, ANUGRAHA APARTMENT, OMBR layout, Banaswadi

Hi i have created my new NPS account online on 25/05/2022, i got e-PRAN kit in the mail on the same day of creation. i am trying to reset I-pin / trying to login to account but i am getting Unauthorized user error could ypu please help me here to reslove this issue ....
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