NSDL e-Governance Infrastructure Complaints & Reviews

While creating an nps account, page got stuck at payment field. I am unable to create it.

Hello Team
Acknowledgement Number is 11063710
Acknowledgement Date is 28/03/2022
Birth date is 09/06/1990

I am stuck due to payment gateway problem. Please resolve ASAP.

I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway.

I've opened the account, PRAN got generated. getting "Unauthorized user" while I'm generating I-PIN for the first time.

Ack no[protected]
PRAN no[protected]

Please resolve it ASAP.

I have applied of correction of PAN card through NSDL portal

I requested for change of photo, signature and parents detail in my PAN card

Aadhar number :[protected]

PAN card number : PLDPS5666D

Transaction Reference Number :

20220326111212800110168660124015824

In website it shows transaction status is success, but it shows we are unable to process your data for the application of PAN card. The issue is quite frequent I applied for this correction of PAN card 3 times till now and it shows we unable to process your data. Please have a look into this problem and process the change of correction of PAN card as soon as possible.

Please do the needful.
Thank you,

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment via UPI, my amount is deducted but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error.

"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."

Ack id : 11064477
Ack date : 28/03/2022
DOB- 12/05/1997

Hello sir
My pancard was not received yet. But the Trackon delivery person attempt delivery. I am at home for waiting to receive my pan card. The delivery person not came at my doorstep and not even call on mobile.

Respected Sir, I've been trying to login into my NPS profile but it shows me an error saying "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS".
I've attached a screenshot for reference, can you please help me solve this as the financial year is about to end

I used nsdl website to create a new pan card.for my friend Temporary token is [protected]. I used physically document submitted option for his aadhar verification. I have paid an amount of Rs.106.90 Using my debit card. My balance was deducted from the bank but aadhar athuentication is not proceed.It shows on the screen we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.tin-nsdl.com/tin-pan-center.html. kindly please solve this issue and confirm pan card application.

Hello Sir/Ma'am,

Jay kumar savita here, I Applied pan card for my mother on dated - 19/03/2022 via online service of NSDL, i fill the from correctly, submit the application and make the payment via online method.
When I submit the token no. and press on E-Kyc, I didn't get the OTP on given mobile number which is also attached with Aadhar.

here is the detail

Token no - [protected]
br...

Hi SIR/MADAM
on[protected] I Applied for a new PAN and Forwarded the documents by INDIAN POST as its tracking id is EF[protected]IN which is showing delivered ON ON[protected].
But when I checked the status of my PAN application which ACKNOWLEDGEMENT NUMBER IS( N-[protected] ) is showing SUPPORTING DOCUMENTS NOT RECEIVED YET .As I have called 5/6 TIME to customer care they are excusing by saying kindly wait 2 days since[protected]. As I have called 5 times .so kindly solve my issue or refund my charge which is i have paid for new PAN application .

Opened nps account and got pran no but when login pran not found in database
My pran no[protected]
Rahul Deorao Bhoge

I opened nps account. Allotted pran no, but when login pran pran not found in database.
Pran no[protected]

I have applied for pan rectification on tin nsdl website. my token id is [protected] and ₹ 106.90 deducted from my account. after redirecting the payment it showed the incomplete data and linking. As the amount has been deducted from my account through UPI and successful. We waited for 15 days to get auto reversal; however its not happening.
Requesting you to please refund.
payment ref No:[protected]

I have applied for pan rectification on tin nsdl website. my token id is [protected] and ₹ 106.90 deducted from my account. after redirecting the payment it showed the incomplete data and linking. As the amount has been deducted from my account through UPI and successful. We waited for 15 days to get auto reversal; however its not happening.
Requesting you to please refund.
Wallet ref No: [protected]

Dear Sir/Madam,

Please be informed that I have made a payment of INR 25, 000/- on 23-Mar-2022. The amount has been deducted however it is not reflecting to the NPS account. Please see the attached screenshots for your reference.

Request you to please look into this and take take the necessary steps to get it resolved.

Best Regards,
Prince

In order to use e-Sign service, you need to register your mobile / e-mail ID against your Aadhhar. Your transaction could not be completed and e-Sign charges would be remitted to your account in next 15 days. You are request to take print out of the application form and supporting documents and send them for further processing.

I have applied for my pan card on 12th december 2021. Till this date I am getting "Your application is under process at Income Tax Department." Please fix this. When I am trying instant pan it is showing that my aadhar is already linked to a PAN, however I don't have it.

Sir/Madam, I Applied For PAN Card Using NSDL website And Paid 106.90 Through Paytm UPI But My Application Not Completed Due To Mismatch Of Aadhar Card Name And Name In The Application.Money Got Deducted From The Bank Account And Didn't Get Refunded.
Token Number:[protected]

I am Karan Singh from Rajasthan category-SC. I had given the written exam of assam rifles tradesman rally (cook) I had scored 90+ marks in exam but I hadn't received my medical call letter so I request to check the examination in detail.
Thank you

Sir,
I have applied for PAN card update on 16-Feb-2022. I have paid for physical PAN copy and the physical card is dispatched by NSDL through their courier partner Velex. It is not delivered yet to me until 18-Mar-2022. Velex courier has not even attempted to deliver the PAN card and simply have updated the status as Delivered. Please look into the matter and make sure the PAN card is delivered to me.

PAN application number: [protected]

Velex courier behaviour is not professional and not worthy to be associated with Govt organization. Please partner with a courier company that is more committed to their business. A document like PAN card can easily be misused if your courier partner is lethargic.

This is the status from Velex courier tracking. Notice how they manipulate the data. The status time is not in order.

AWB NO : [protected]
Details
Shipment Location Status Remarks Status Date Status Time
TIRUNELVELI, TIRUNELVELI SHIPMENT DELIVERED 08 Mar 2022 14:01:06
TIRUNELVELI, TIRUNELVELI OUT FOR DELIVERY 15 Mar 2022 19:55:35
TIRUNELVELI, TIRUNELVELI TIME CONSTRAINT 15 Mar 2022 19:35:29
TIRUNELVELI, TIRUNELVELI OUT FOR DELIVERY 07 Mar 2022 16:48:27
TIRUNELVELI, TIRUNELVELI TIME CONSTRAINT 07 Mar 2022 16:24:55
TIRUNELVELI, TIRUNELVELI OUT FOR DELIVERY 02 Mar 2022 13:45:26
TIRUNELVELI, TIRUNELVELI SHIPMENT ARRIVAL IN TVL BRANCH 24 Feb 2022 14:46:47
JOGESHWARI, MUMBAI FORWARDED TO TVL BRANCH 19 Feb 2022 07:22:47
JOGESHWARI, MUMBAI SHIPMENT ARRIVAL IN BOM ORIGIN 19 Feb 2022 07:11