| Address: Mumbai City, Maharashtra, 400013 |
| Website: www.egov-nsdl.org.in |
Respected sir or Madam,
I am employee of J&K Bank Ghaziabad Branch.I had applied for PRAN [Permanent Retirement Account Number] under the government scheme of NPS.. But I have not received PRAN Card and also any pin. I had informed Nodal Office, Chennai and sent mail Customer Care and Raise the Grievence on NSDL web site. They replied me with the speed post No. EM[protected]IN. When I checked this number in online tracking system, it is shwoing undelivered to Delises office (Mumbai). Again I was informed it is undelivered and after two monts shows no content found post office says we return it But they said again we are not received yet. I said you can check on this number in online tracking system.
Since last 5 months i am following up with CRA-NSDL and there is no proper response. Staff at CRA is not taking calls most of the times and if in case they take the calls they are not giving the proper feedback and information on my query. Nobody taking care my complaint. They dont care of the Customer. I am following Customer Care, Grievence, and mail also. Now I'am mentally haresh this is serious issue please necessary action also send it to my office adress
J&K Bank, Ambedkar road, Gaziabad Branch, U.P-201001
My PRAN NUMBER[protected]
NAME - DEEPAK CHHATTRI
Mon no.[protected]
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.