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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 235

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M
mukesh bhai oatel
from Mumbai, Maharashtra
Nov 3, 2015
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Address: 1234
Website: info.cra.nsdl.com

I surendra kumar patel, working in balrampur chhattisgarh. My pran card no is[protected]. I have received pran card in the month of september 2015 in by email address. But till date i have not received i-pin and t-pin.Pls help me and send my ipin and tpin by my email adress [protected]@gmail.Com
Complaint marked as Resolved 
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    subham9616
    from Mumbai, Maharashtra
    Nov 1, 2015
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    Address: Karnal, Haryana, 132117
    Website: nps.cransdl.co

    Sir' My Name subhash chander my pran card no.[protected].i have pension scheme nsdl for agent of lic of india.please issue me login id and password to chek my account details.and statement of my transation of 2014/2015 not received.so please help me for login in my account to check my deduction details for pension scheme. Thanx Pran No.[protected] Name subhash chander Account open Date 2011
    Complaint marked as Resolved 
    customer support has been notified about the posted complaint.
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      jojojoseph
      from Ernakulam, Kerala
      Oct 29, 2015
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      Address: Ernakulam, Kerala, NSDL
      Website: www.consumercomplaints.in

      This is to inform you that, we applied pan card on[protected], As per our application i understand that my pancard dispatched by registered speed post vide airway bill no.EA[protected]IN has been returned undelivered to NSDL ON[protected].; My pan card no-AWCPV2791B We cannot able to collect my pan card at the time.please sent my pan card through courier/ speed post once again to New Address mentioned below; ST. PATRIC ACADEMY KARINGALIKKAD ANGAMALY MANJAPRA P.O PIN-683581 ERNAKULAM DISTRICT, KERALA
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        S
        sharma Brij mohan
        from Hubli, Karnataka
        Oct 28, 2015
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        Address: Hyderabad, Andhra Pradesh, 500001

        Dear Sir, Please note that I try for booking the train ticket from yatra a/c 2 person by credit card from Hyderabad to New Delhi on dated[protected] on Three Times. But last monument ticket is not book any time and amount deduct from our credit Card Rs 2028/- in three time. But one transaction amount not refund from yatra. In this connection we are already mail to Yatra support mail ID. but he is not given any response. So I request you please help me for above refund amount Rs. 2028/- immediately. Thanks and Regards, B.M.Sharma/Transolutions Pvt. Ltd Room No. 23, Ragav Ranta Tower, Chirag Ali Lane, Abids, Hyderabad-500001(Talangana ) Ph:[protected],[protected] M. – [protected], [protected] E-Mail: brijmohan.[protected]@transolutions.co.in Enclose Credit card copy for deduction amounts
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Dear Mr. Sharma,

        Greetings from Yatra.com!

        Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.

        Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

        Best Regards,
        Yatra Care
        Dear Mr. Sharma,

        Greetings from Yatra.com!

        Regret the inconvenience caused. Would like to inform that refund of INR 2, 028.00 has been initiated against Yatra reference number YT15776707 and it will be credited into your account within 5-7 working days. Hope your query has been resolved. Thanks, Yatra Care

        Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

        Best Regards,
        Yatra Care
        Dear Sir,


        Thanks for your best co-operation.

        Thanks and Regards

        B.M.Sharma
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          parmar narendra jagjivanbhai
          from Gurgaon, Haryana
          Oct 23, 2015
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          Address: Jamnagar, Gujarat

          Respected sir,
          Prankit not received, no any message or document received since four years and i am not getting solution from taluka and district, what i should do ? Pran.no[protected]
          Ppa.no-[protected]
          Acknowledgment.no[protected]
          New.mo.no-[protected] Address Village- dhundhoraji Taluko- kalavas, dist- kamnagar Gujarat 361160 Please send message on new mo.no.and send pran kit soon. Please help me ADRESS of prankit sender Central recordkeeping agency National securities depositor limited.4th floor.A.wing. Trade world.kamalamills compound.senapati bapat marg.lower parel(w). Mumbai 400013. Phone.no.[protected] Fax[protected] Fax[protected]...
          Oct 23, 2015
          Complaint marked as Resolved 
          Respected sir, Prankit not received, no any message or document received since four years and i am not getting solution from taluka and district, what i should do ? Pran.no-110083684009 Ppa.no-2012060445810149 Ackno.number-40104031000002792 New.mo.no-8128644946 Address Village- dhundhoraji Taluko- kalavas, dist- kamnagar Gujarat 361160 Please send message on new mo.no.and send pran kit soon. Please help me ADRESS of prankit sender Central recordkeeping agency National securities depositor limited.4th floor.A.wing. Trade world.kamalamills compound.senapati bapat marg.lower parel(w). Mumbai 400013. Phone.no.-(022)40904242 Fax-(022)24952594 Fax-(022)24994974
          customer support has been notified about the posted complaint.
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            P
            parmar narendra jagjivanbhai
            from Gurgaon, Haryana
            Oct 22, 2015
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            Address: Jamnagar, Gujarat

            Respected sir, I am teacher in govrt.school at dhundhoraji primary school .not received prankit since four years or no any document, message. PRANNO[protected] PPANO-[protected]
            Acknowlgment number
            [protected]
            NEWMO.NO-[protected] Birthdate-01/06/1977 Ddo.region.no.-SG11090808E Dto.no-4010403 My address at- dhundhoraji Ta. Kalavad .dist.jamnagar Gujarat.361160 PRANKIT ADDRESS For prankit E mail at info.[protected]@nsdl.co.in Address central record keeping agency, national securities dipository limited, 4th floor, 'A'wing, trade world, kamala mills compound, senapati bapat Mary, lower parel (w), Mumbai 400013 Mobile...
            customer support has been notified about the posted complaint.
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              parmar narendra jagjivanbhai
              from Gurgaon, Haryana
              Oct 22, 2015
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              Address: Jamnagar, Gujarat

              Respected sir, I am teacher in govrt.school at dhundhoraji primary school .not received prankit since four years or no any document, message. PRANNO[protected] PPANO-[protected] [protected] NEWMO.NO-[protected] Birthdate-01/06/1977 Ddo.region.no.-SG11090808E Dto.no-4010403 My address at- dhundhoraji Ta. Kalavad .dist.jamnagar Gujarat.361160 PRANKIT ADDRESS For prankit E mail at info.[protected]@nsdl.co.in Address central record keeping agency, national securities dipository limited, 4th floor, 'A'wing, trade world, kamala mills compound, senapati bapat Mary, lower parel (w), Mumbai 400013 Mobile...
              customer support has been notified about the posted complaint.
              My name is Machhi Ashishkumar Chunilal presently working as at the post of Asst.Teacher in Higher Seccondary School.My date of joining in this job 10/06/2002 My PRAN NO[protected] is issued by NSDL CRA but my PRAN KIT is not delivered to me.Kindly solve my problem. Ashishkumar c machhi
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                Aru Sharma
                from Jalandhar, Punjab
                Oct 18, 2015
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                Address: Mumbai City, Maharashtra
                Website: tin.tin.nsdl.com/pan/index.html

                Sir forgot to take print out of ackn.paid through debit card.donot rember ackn no.plz help i just fill out the form and do payment i just read the ine follow the guidelines in your email. and forgot to get acknowledgement number or receipt even. please help me out of this my email is [protected]@gmail.com
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                  S
                  sharma Brij mohan
                  from Hubli, Karnataka
                  Oct 17, 2015
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                  Address: Hyderabad, Andhra Pradesh, 500002

                  Dear Sir, Please note that I try for booking the train ticket from yatra a/c 2 person by credit card from Hyderabad to New Delhi on dated[protected] and[protected] on five times. But last monument ticket is not conform and amount deduct from our cred card. In this matter dated[protected] Rs.1743 and[protected] Amount Rs. 2028 total Rs. 3771/- not credit in our credit card. So I request you please refund my amount above 2 transaction amount immediately from Yatra. THANKS AND REGARDS, BRIJ MOHAN SHARMA HYDERABAD
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Dear Mr. Sharma,

                  Greetings from Yatra.com!

                  Regret the inconvenience caused. Would request you to share your contact details as we are unable to locate your booking from the above mentioned details.

                  Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.

                  Best Regards,
                  Yatra Care
                  Dear Sir,

                  We are trying to contact with you from last 10 days in your Ho. but not reconceived any time,

                  This is for your information.

                  Thanks and Regards,

                  B.M.Sharma
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                    S
                    sheelasukhwani
                    from Mumbai, Maharashtra
                    Oct 13, 2015
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                    Address: Bangalore, Karnataka, 560100
                    Website: incometaxindiaefiling.gov.in

                    Dear Sir/Madam, This is in reference to my application dated 02/08/2015 for correction in my Pan Card. I have to inform you that I have not yet received my corrected Pan Card. The Acknowledgement Number of my Application is[protected]. Whenever I check the status on the NSDL site (nsdl.com) I always find the following message : “Your Application for ‘New Pan Card or/and Changes or Correction in Pan Data’ is under process at Income Tax Department”, (the screenshot thereof attached herewith for your ready reference). Please do the needful so that I may get the Pan Card at earliest. Thanking you in anticipation. Yours truly, Sheela Devi Sukhwani PAN : APEPD9498Q
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                      J
                      jspanchal
                      from Rajkot, Gujarat
                      Oct 11, 2015
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                      Address: Mumbai City, Maharashtra
                      Website: npscra.nsdl.co.in

                      Respected sir I am govt. employee my PPAN no. [protected] and my PRAN no is[protected] but i have not received my pran kit please help me.my mobile [protected]. with regard j.s.panchal
                      customer support has been notified about the posted complaint.
                      My name is prajapati prakashkumar gandala i dont recieved my pran kit .My nps /cpf a/c no is[protected] my address is to & ta -visnagar 42-tirupati vasant vihar near mehsana chokadi dist -mehsana state -gujarat pin no -384315
                      email id : [protected]@gmail.Com
                      mo. No : [protected]
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                        R
                        rahuljangid
                        from Ranchi, Jharkhand
                        Oct 9, 2015
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                        Address: Shimla, Himachal Pradesh, 171003
                        Website: cra-nsdl.com/CRA

                        I have been issued PRAN no[protected] but i am unable to view my account online. every time it is saying "your account is locked. please contact your nodal nodal office." What should i do? how can this be solved&7 i can check my account ?
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                          chhape ram thakur
                          from Bathinda, Punjab
                          Oct 10, 2015
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                          Address: 175123

                          I am doing job in elementary education. I was opening my cpf detail by nsdl website. I think I was using my write password to open my account detail. But after 5 attempts me as a user have locked. Now I want to new I-pin to open my account . My pran no is[protected]. Tell me now how can I open my account related to nsdl. I mean how I will unlock myself as a user. Please issue me a new I pin.
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          My pran no. Block .iwant my pron ni. Unblock what are doing me.
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                            kishor kumar jaiswal
                            from Mumbai, Maharashtra
                            Oct 5, 2015
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                            Hello sir, I am GIRDHARI DAS VAISHNAV my PARN NO...[protected] my account Has been locked due to wrong I pin, because I have forget my I pin so please I request to you send me new I pin/password On my Email id [protected]@gmail.com ., my mobile no [protected] Pls THANKS YOU SIR, ...
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                              kumarkantchaudhary
                              from Delhi, Delhi
                              Oct 4, 2015
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                              Address: New Delhi, Delhi
                              Website: NSDL New pan card application

                              Sir, we have applied for a New Pan Card online with the NSDL e-Gov vide acknowledgement number [protected] rejected stating that the ID proof and photo not proper. We have also send the proper document i.e adhar card/10th certificate with voter id card but the same is rejected due to inavlid document. So that we are requested to you please provide the refund for pan processing carges paid to NSDL of Rs.106+ charges debited in credit card account. Regards Raghuveer Singh
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Sir, we have applied for a New Pan Card online with the NSDL e-Gov vide acknowledgement number [protected] rejected stating that the ID proof and photo not proper. We have also send the proper document i.e adhar card/10th certificate with voter id card but the same is rejected due to inavlid document. So that we are requested to you please provide the refund for pan processing carges paid to NSDL of Rs.107+ charges debited in credit card account. Regards BHABANI SHANKAR SAHU
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                                A
                                anup.pratap
                                from Panaji, Goa
                                Oct 1, 2015
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                                Address: Pune, Maharashtra
                                Website: enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

                                Hi, I am Anup Pratap Singh & I am currently working in Vodafone Pune, I try to open a Individual Pension account online with aadhar card in eNPS. As per procedure of account opening I completed all segment of ENPS registration form. After uploading my scanned signature as part of the registration process, I will be routed to a payment gateway for making the payment towards our NPS account but in reality i am routed on initial page of eNPS. Print screen attached FYR. Kindly help to resolved the issue I try many times every time i am facing same issue. If any thing required from my side please let me know. Regards Anup Pratap Singh
                                +3 photos
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                eNPS is extremely slow and often times you get booted out during the registration process. Every time you log back in, you are taken to the opening page, instead of where you left out. Moreover, more than half the questions seem to be of no use. While all the questions are not mandatory, they still have to be gone through - making for a very frustrating experience.
                                The government should not pay the developers of this website. Bring on someone competent.
                                If the website is so bad, the govt aim of boosting NPS is not going to happen.
                                Don't use enps as very poor services of it. subscription amount of Rs32500 is still not received back even after trans
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                                  babuji194485
                                  from Kolkata, West Bengal
                                  Sep 30, 2015
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                                  Address: Khordha, Odisha

                                  Sir,
                                  I am Ramakanta Panda, is an account holder of NPS in NSDL, my pran no is[protected].
                                  I am getting that my account on is wrong in my pran card details, its so painful to inform u that no body your workers are working carefully.

                                  Please correct Bank account no Which is -[protected] instead of [protected] which is sever mistake done by your working staff for our harassment.
                                  I hope that my work should be clear very soon,
                                  Thanks
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                                    rkjagdish
                                    from Bemetara, Chhattisgarh
                                    Sep 28, 2015
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                                    This is your kind Attention that my PAN CARD after information corrections book NSDL Mumbai on the 14 Sept. 2015 by Consignment No. B991Z6241047 through First Flight Couriers and it is supposed to delivered on 24 Sept 2015 as per NSDL in my place Bacheli South Bastar Dantewada Chhattisgarh but yet I don't receive the same I enquire regarding the same in your Raipur Branch of First Flight Couriers they inform me that they do not deliver the courier in Dantewada. So I request you sir please re-send the my PAN CARD if it is returned to you as a undelivered mail through India Post Services/DTDC/Madhur Couriers etc that are very much serviceable at my place. Thank you Acknowledgment Number : [protected] Permanent Account Number (PAN) : BWIPS6239N Name : RAJESH KUMAR SHARMA Category : Individual Status : Your PAN card has been dispatched on 14-Sep-2015 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B991Z6241047, at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 24-Sep-2015.
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Hello sir, I am Antony from Geojit BNP Paribas. I am working as a Regional Manager, Trichy. Recently one Mr.Srinivasan (Mob: [protected]) was working in Geojit, Trichy for 2 Months & left out from the company and joined in Sharekhan, Trichy. After joining in Sharekhan, he called many of our Geojit Clients particularly those having good holdings, credit balance & recent trading clients. When enquiring the same with Srinivasan, he told like Sharekhan got database from NSDL. Almost he shared the same information to many of our clients & to our staff also.

                                    The question is whether NSDL shared any Geojit Client base to Sharekhan? If not how that person Mr.Srinivasan informed the msg to all. B'coz now-a-days in many locations NSDL has conducting Investor Meet & collecting the data for investor protection purpose. But at the same time, when sharekhan trichy using NSDL name often, its creating more confusion.

                                    Pls let me know the status? How NSDL can share the client database of Geojit BNP Paribas to Sharekhan?


                                    Pls verify the same with Mr.Srinivasan ( Now working in Sharekhan as a Financial Advisory ) Mob No.:[protected] & One Mr.Nandakumar Marketing Exe (Mob:[protected]).

                                    Expecting your immediate action & reply.
                                    dear sir.
                                    i am mr.banwari aaditya a few days before my pancard undelivered and returned back your tin -fc please resend my pan card sir i will oblige you my pan no. is BQXPA0173N A/C NO. [protected] SPEED
                                    POST NO.EA[protected]IN
                                    THANKS SIR
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                                      Althafulla
                                      from Hyderabad, Telangana
                                      Sep 23, 2015
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                                      Website: NSDL

                                      Dear Sir, I have applied online for New PAN card issue. During online my transaction was completed vide dtd.29.09.2015. But during fee payment by net banking the transaction was unable to complete sucessfully showing my SBI saving account deducted Rs.110.56 vide below transaction. 22-Sep-2015 TO TRANSFER INB National Securities Depos NAT_SEC Payments DSBI[protected]IG0ASMXZS8 TRANSFER TO [protected] BILL DESK TRANSACTION A 110.56 After that no acknowledgement nos. was appeared and showing transaction for payment was not processed. Now, my transaction was completed but I can't get acknowledgement nos. and application copy for dispatched purpose. It was mention that after online application the document should reached to your office within 15 days. If it how can I dispatch in short span of time. Please suggest me.
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                                        Simarp
                                        from Ludhiana, Punjab
                                        Sep 11, 2015
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                                        Address: Mohali, Punjab

                                        Sir I had applied PAN card online and sent my all details with required documents to NSDL Mumbai on 10/08/2015 but unfortunately my photo was rejected and I had sent my photo again to them which they had received on 7/8/2015. They told me that my PAN number would be issued within 3 working days but now it's 4 days but I had not got any inquiry from them. Tell me what should I do now
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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