NSDL e-Governance Infrastructure Complaints & Reviews

Date. 12.3.2010

Dear Sir,
I did apply for PAN Card before one month but still I didn't get my PAN card and no any communication by NSDL. When I call to TIN Facilitation Center at Mumbai on this no.[protected] / 1267 / 1277 for getting PAN card status, they always not receive any call. So please do any thing about this.

My Acknowledgement Number - [protected]

Thanks & regards
Shyam

acknowledge no.[protected]
name-RAVINDERE
FATHER NAME-SHADI RAM
D.OB. 20101974
MOBILE NO.[protected]
CARD HAS NOT RECEIVED PLS ISSUED THE CARD

COMPLAINT MADE ON December 27, 2009 which remains unresponded to this day (February 10, 2010) Your earlier conformation code: 64cb3 - 09265.

COPY OF the Complaint made on 27th December, 2009 Pasted Below

Regarding NSDL PAN CARD Acknowledgement # [protected]
(Ms Poonam Lal Nath, 641 Ashebrook Court, Marietta, GA 30068.USA)
NO RECEIPIT OF PAN CARD.

The application for PAN Card was made way back over 10 months back in the month of February, 2009. Currently the issuance of PAN card is being held up because of an alleged objection from [protected]@nsdl.com dated 7th July, 2009 asking me to provide as a proof of address:
“NRE bank statement”
(and qualified it with a footnote) to add:
“showing at least two customer-induced transactions in the last six months period
and duly attested by Indian Embassy/Consular Office/High Commission or Apostille
or BY THE BANK MANAGER ON WHICH THE ACCOUNT IS HELD.”

This requirement for NRE statement duly signed by the Bank manager in which my NRE account is held, two customer-induced transactions within six months and the statement showing my home address in USA WAS MET TWICE (REPEAT “MET TWICE”) by way of scanned copies of the statements; first through my email of 19th September, and again on 25th October, 2009, but as on this day neither any response nor PAN Card has been provided to me.

Being completely disillusioned after over a dozen letters and emails, I ultimately wrote NSDL to refund my application fee of Rs.770 if NSDL was not willing to issue the PAN card after almost one year of my efforts in this direction. On this I have been informed that the refund of the application fee could’t be made. It is a strange and, in fact, a very comical situation that neither the refund for the non-availability of an expected service is being made nor the service by way of providing PAN card is being provided. Does it make a sense from any ethical type of business practice or is a simple rip-off of clients monies.

In view of my continual frustration for almost a year now I am now approaching your good offices to intercede to resolve the situation by either providing me PAN card (my first preference or sending me back my refund of Rs.770.00 paid towards the application fee at an early date.

Ms Poonam Lal Nath
MAPE (Boston)); MBA Finance (Michigan)
641 Ashebrook Court
Marietta, GA 60038
U.S.A.

dear sir/madam,
i requested u ,plz resend my pancard at following add.
acknowledge no.[protected]
pan no. AMXPJ4464C
Add. RANJEET JADHAV
SR.NO.489/1,
GURUNANAK COLONY,KESHAVNAGAR,
KASARWADI,PUNE-411034.
MOB:[protected]/[protected]
Plz, do needful as earlist as possible.

Hi....I have applied for some changes in my existing PAN card (ACHPL2248L) and acknowledgement no. [protected]. The correction which I have asked is that the existing card displays name as P D LOTULKER and in this request I asked to print new card as PRABHAKER D LOTULKER. I have provided valid passport copy for the necessary chages which confirms each and every personal details. The queries raised are to provide IDENTITY AND ADDRESS PROOF on complete name as PRABHAKER DATTATRAYA LOTULKER. I was thinking that passport is considered as one of the powerful document for every case but NSDL proved that it dosn't add any value. My passport says: Surname: LOTULKER, Given name:PRABHAKER, Fathers name:LOTULKER DATTATRAYA. I fail to understand the problem and thought that this might be the reason where people gets irate and apply for 2/3 cards with different names. NSDL want me to provide additional proof to release my new card. I want to inform one more thing that by using the same PAN card number I have payed lacs of rupees as INCOME TAX and filed IT returns by using the same PAN number.
Summery: ONLY LOYAL TAXPAYERS ARE TAKEN FOR RIDE AND OTHERS WHO LOOTED THE GOVERNMENT ARE ENJOYING.........
Regards,
Prabhaker Lotulker

Sir/Madam,
i lost my pan card and i applied for duplicate pan card on month of october and i am checking the status on online its saya that my pan card has been delivered on 11-nov-2009 by blue dart express ltd. courier,but i till date it has not been received,so please chek it where is my pan card and when it delivered to me.
Thanks.
MY Acknowledgement Number is [protected]
My Pan Card no. is BWSPS3536G
Kuldeep Sharma
[protected]

We are Registered Trust with PAN - AAGTS5251F and our TAN - CHES30620C. While remitting our Taxes (TDS) with the bank, Bankers are informing to us while entering our TAN in the NSDL system it appears as concern not available. We find difficulty in remitting the Taxes within the time. please kindly look into it and update in the NSDL system to avoid statutory non-compliances.

thanks & regards
M.Krishnan
Accountant
Sai Rural Diabetes Specilities Centre

I APPLIED FOR CERTAIN CORRECTIONS IN PAN DATA (ADDRESS, E-MAIL, PHONE NO ETC) AND ISSUE OF PAN CARD AFRESH WITH THE PAN NUMBER(ADLPT8169K) ALREADY ALLOTTED(.) NO REQUEST IS MADE FOR CORRECTION IN NAME(.) COPY OF SSLC(MATRIC) CERTIFICATE ISSUED BY GOVT OF KERALA HAS BEEN SUBMITTED AS PROOF OF IDENTITY, WHEREIN NAME HAS BEEN INDICATED AS THOMAS K.T.(INITIAL K.T. IS THE FIRST LETTERS OF MY FATHER'S NAME - KURIAN THOMAS). THIS IDENTITY PROOF IS NOW NOT ACCEPTED(.) IT IS NOT UNDERSTOOD AS TO WHY SUCH AN OBJECTION IS RAISED FOR IDENTITY PROOF WHEN ALREADY CARD IS ISSUED ON THE SAME BASIS AND NO REQUEST IS MADE FOR CHAGNE IN NAME(.) CONCERNED AUTHORITY PL. SEE FOR REDRESSAL(.)

For last one month the status of my pan card is being shown as under process at the Income Tax department, whereas the pan cards of my colleagues who had applied at the same time arrived long back. My acknowledgement no is [protected].

Sir/Madam,

I had submitted New pan card request in form 49 a on 23 nov 2009.

now when i am tracking my pan on www.tin-nsdl.com it shows my name "SUBHAM JAIN" whereas my correct name is "SHUBHAM JAIN"

please do something.

I have attached a scan copy of Acknowledgement of PAN Apllication

pan card not received

Acknowledgment Number : [protected]

Name : VIKAS MARUTIBHAI RAJIVADE

Category : Individual

Status : Your PAN card has been dispatched on 23-Feb-2008 by First Flight Couriers Pvt. Ltd courier vide airway bill no. ZB5054003, at the address for communication* indicated by you in the application.

Permanent Account Number (PAN) : AMTPR4879R
BUT PAN CARD NOT RECEVED ME PLEASE CALL ME Vikas M.Rajivade MOBILE NUMBER ---[protected]

I have sent 5 e-tds returns for uploading to the Alankit tin-fc at Civil Lines, Bareilly but the clerk refused to accept the same stating that the e-file does not contains the assress of the assessee, while all the 5 returns were revised returns with codes Y (cancellation) and code C9 (Addition of challan) which does not require the address in e-file (as per NSDL norms). I informed him regarding such a rule, but he again refused to accept the return. I lodged a complaint with the complaint section on NSDL web-site, but I have not received any response from them even after 4-5 days of complaining.

i have applied for pan card online.i have filled all the details in the online application form and it has been accepted and i have posted the printed application along with dd of 96 rupees. i have also sent the address proof and identity proof
i have received mail that my application contain a prefix before my name and i was asked to resubmit and post the application again quoting the same reference number([protected]) which will...

respected Sir / Madam,

Pan Card was sent to my address, but due to my office i was unable to receive my Pan Card.
so i kindly request you to send it to my address again, so that i can receive it for my further use.

MY ACKNOLEGMENT NO : [protected]
MY PAN CARD NO. : BAOPM9391K
MY NAME : Tapas Mahajan
MY FATHER NAME : Nakul Mahajan

I had applied for my PAN in 2008 which arrived in due course of time. Later on, I found out that the correct name had been embossed on the card but a wrong name had been entered into the database at the NSDL site. This was found out by me in Feb 2009. From that time on, I made several requests through the NSDL site by their links of change in PAN information data and sent them the original documents to change the same. They replied back to me asking for a fee of Rs. 100/-. I said to them that I would not be giving any fee because the fault had been at their end into entering a wrong name in the database, Otherwise how could the correct name be embossed on the card? they stopped entertaining me and turned down my request. thereafter I turned to the ITO in Kolkata, who said that the problem was at my end and refused to budge. Till this date my PAN card name on the online site at NSDL has not been changed due to which various important works of mine as investing into capital market etc. remained pending due to the same. I wonder how much time does it take for a database manager to correct a fault? It has been half a year now. If such people are sitting at our IT departments and Indian IT boasts of itself, well it is really shameful for us. The manner in which they harass a commoner, i believe its high time for us to start looking someplace else for getting our jobs done. I dont about the the efficacy of this forum but I would surely know about it in a couple of weeks from now on.
Relevant Information:
PAN Card No: ANYPD4839R
Wrong name: Dhruba Prasad Dutta
Correct Name: Dhurjati Prasad Dutta