Dear Sir/Madam
I have deposited 5 nos. of pan application with necessary documents on 03/05/2011.4 of them already have got their pan card. but one person, ALOK RANJAN PATTNAIK, (acknowledgement no.-[protected]) has not received the pan card & in net, it's status showing Under Process.
N.B.: After contact to New Delhi Office, they advice to contact our Local office at Bhubanesewar, b'coz, Bhubaneswar office not despatched it's documents.
That, after contact to Bhubaneswar Office (Subhalaxmi Madam), since last 5/6 dats she has been telling thru phone that, we are searching for the same person's document & we have to kindly co-operate with them for 3/4 dats.
That, today she has informed me that, " this is being rejected due to signature mismatch".
So, kindly enquery for this & inform us as sonn as possible.
Waiting for your kind confirmation.
Thanx & Regards.
Samir Kar
Angul
Aug 13, 2020
Complaint marked as Resolved
It appears that you are entering the incorrect I-PIN while logging into the CRA website, hence you are receiving the message “Invalid Password”. In case you have forgotten your I-PIN you can reset the same by using the 'Forgot password' link. After clicking the 'Forgot password' link you need to answer the secret question which you had set at the time of first log-in. The system will prompt you to reset the password (I-PIN) by entering the new password and confirming the password by re-entering the same. However, if you are unable to change the password with this option you need to request for re-issue of password.
To reissue the password (IPIN), you need to submit the Subscriber details Change Request Form (S2 Form) to your respective PAO (Pay and Account Office) through DDO (Drawing and Disbursing Officer). You need to fill up ‘Section C’ of S2 form for reissue of IPIN and TPIN. Please mention your active Permanent Retirement Account Number (PRAN) in the form which is your user ID.
After receiving your S2 form, PAO will capture and Authorize the request for re-issue of IPIN in CRA system by logging into NPSCAN website (www.npscan-cra.com) using the I-Pin provided by CRA to PAO at the time of registration. After receiving online request, CRA will reissue the password and your IPIN envelope will be sent to your communication address mentioned in PRAN application form by you at the time of registration for NPS. PAO has to retain the change request forms and shall not forward the forms to CRA. You can down load the ‘S2 Form’ (Subscriber Details Change request form) from our website www.npscra.nsdl.co.in.
Subscriber Care Group