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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 28

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S
sultansaini
from Sikar, Rajasthan
Feb 24, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NDSL Demographic Verification Error

I applied for a new PAN Card online for myself, After Completing all the necessary thing in the application, they asked for Payment for completing my application of RS.106.90.
After the Successful Payment Of Rs.106.90, I proceed further they asked to authenticate details with Aadhar, but When I do Authentication it shows "Demographic Verification Error".

Please, I requested to you 👏 help me to get refund my money...
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C
ChetanSSonawane
from Pune, Maharashtra
Feb 23, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NSDL PAN Card Re-dispatch request as being delivery unattempted

Address:Flat No.1, Sai Suman Park Housing Society, Talera Hospital Road,, Near Ashish Apartment, Keshav Nagar,, Chinchwadgaon, Chinchwad, Pune-411033

Dear Sir,
I have applied for a new PAN Card in the name of my daughter Ananya Sonawane which dispatched our address in February 2022. I couldn’t receive the PAN Card as courier boy didn't attempt delivery on my address. Later, after couple of days I contacted courier service office and came to know that they returned the courier to the sender address.

Therefore, I requesting your resend my PAN Card to same address...
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E
Eshank
Feb 23, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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Pran number shows invalid

Sir, my pran number is[protected] which i created in 2018. whenever i try to use it shows invalid now . please help...
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S
sandivai007
Feb 23, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Getting Refund Amount.

Address:Hadapsar Pune

I am Vaishali More, I Fill Pan Card Correction in NSDL e-Gov Site, I pay 106.90Rs On 16th Feb, My Transaction is Done but Due to Reason of Missmatch of Data Like Date of Birth or Name As Per Aadhar My Pan Pan Application not Proceed for Correction, I am Waiting For Pan Application Refund Fees, But still Not Getting it,
My Token No is [protected].
My Transactions ID is T2202162226030618723081
& Transaction Collect ID is...
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M
Miran Peerzada
Feb 23, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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Difficulty in log in in its app

App is not responding while logging in on iPhone...
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V
Varun gupta 786
Feb 23, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NPS - NSDL Error -Pran not found in database

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran....
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T
taniyachakraborty
Feb 22, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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E-kyc otp limit get exceed for my pan card

My Pan E-Kyc/E-sign otp limit exceed, now i am not able to proceed further please suggest me what i can do next.

Here it the error of notification when trying to re-apply.
Incorrect OTP. You have exceed maximum number of limits to generate OTP. Hence you cannot proceed the application with e-KYC/e-sign mode.

Please help me to resolve this. Due to some network issues the otp was provided wrongly....
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V
Vincy Jones
Feb 21, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pancard velex logistics dispatched not yet received

My pan card haven't reached me yet it's been 2 months since posted. My bill number [protected].its an urgent need right now. So please look into it soon....
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V
Vincy Jones
Feb 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card via velex logistics not yet received

Hi. I haven't received my pan card yet and it's been 2 months. I tried to contact you but I haven't heard back. I'll mention my bill number for tracking.

Bill number : [protected]

It's an urgent need.So Please, help me with this issue and I hope to hear from you soon. Thank you....
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H
Hari Krishnan s v
Feb 21, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Authentication for pan card is not working

After i done filling the forms and payment i got the mail, there i got the token number and i proceeded to the authentication of adharcard but there it shows like in the picture i shared, please sort it out

i will provide my token number : [protected]
mail : [protected]@gmail.com
dob : 07/11/2001...
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A
Ayu vj
Feb 20, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Apply for pan card

Website:NSDL

I applied for pan card I already make the payment suddenly this message appears "Esign service is having some temporary issue, please try again. If the persists, you may try after some time using your token number."" And i am not able to do anything. My balance get deducted, no refund or anything is happening...
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H
Harshith R P
Feb 20, 2022
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NSDL e Sign

I am trying to e sign document through my aadhar card, but after submitting the aadhar number it says connection is not secure, and if i click "send anyway" after its logging out of my sakala account automatically and i am not able to enter otp also....
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B
bsramakrishna91
Feb 20, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Refund of failed transaction, no response

Respected sir,

This is regarding the new TAN application status bearing transaction number[protected], which happened on 2 feb 2022.
First time when I made payment through the UPI (which was available at the bill desk payment) amount got deducted but no processing was done. Please find the attached payment screenshot for your reference, and kindly help with the refund process.

Despite multiple remainders,...
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G
gsparsh17
from Kanpur, Uttar Pradesh
Feb 19, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Pan Card Enquiry 8

Sir/madam,

I have applied for new pan card on 19th February 2022 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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A
aloksharma804
Feb 19, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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PRAN no not showing in the database

I need to change some details of my account but am not able to do so
Not even able to log in, it's showing the PRN, not in the database

PRAN no[protected]...
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M
Manali Kaushik
from Faridabad, Haryana
Feb 18, 2022
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Issue related to pan card which is not received yet it's more than 7 months

I manali here I compliant about my pan card 3 or more months ago but not received any revert by your side . I m very disappointed so kindly pay attention and try to solve my issue asap....
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N
nizaa9999
from Anantapur, Andhra Pradesh
Feb 18, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Online process incomplete in name correction in pan card

Address:Mumbai

I am here to complain about my online application form has incomplete while its mostly last step of my name correction in pan card. I have successfully paid 106 rupees through upi payment from mobile phone.In website the last page is not refreshing and my application remained without complete. Please help me in this matter immediately. Thank you....
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A
Anoma jadhav
Feb 16, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Pan application status showing no record found applied in NSDL e-sign/ekyc

Sir/madam,

I have applied for new pan card on 16th Feb 2022 through e-sign/e-kyc mode. I have got my Acknowledgement Number : N- [protected] On completion of the process I have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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P
Paras544
Feb 16, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan not received yet

I applied for pan on tin nsdl portal and almost 2 months have passed but still I haven't received it. Upon tracking the pan card deliver y status of velex logistics through which pan card was dispatched by income tax department, it displays that it was out for delivery on 25 january 2022 in Moradabad and instead my address was bareilly, also i did not receive any call from courier and my pan card was never delivered. My tracking no. Pan card...
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G
GauravChoudhary
Feb 15, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to Login after I paid money for Pan Card making

Address:Mumbai

My name is Gaurav Kumar Choudhary. I am an undergrad student and an adult. As an adult I decided to apply for the pan card on 10FEB which is one of the essential documents for each citizen. So, yesterday after I applied and filled in all my credentials. After that I paid the asked amount and it was all successful. But when I tried to authenticate my AADHAR I didn't receive any OTP on my registered mobile number of AADHAR. I tried several...
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