NSDL e-Governance Infrastructure Complaints & Reviews

PRAN not found in database[protected]...

I have applied for PAN for modification online via https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html website.

I have successfully uploaded all documents and also done the payment and Aadhaar seeding validation.

After that, it took me to OTP authentication screen and here I'm unable to receive OTP to my registered mobile number. I have verified my Aadhaar login and both my mobile number and...

I have created NPS account and I received PRAN number also. now I am trying activate my account and pay the subscription. I am getting error as PRAN number not in database. Please help me...

I was trying to change my name through nsdl portal online

After making the payment I got this error:-

Your Previous payment request has been Failed. Your Money will be refunded back. Kindly make another fresh payment

I tried 3 times each time the money got deducted which was 106.9 rupees per transaction and I got the above error each time...

Hi i have not yet received my IPIN email

My email is [protected]@gmail.com.

Kindly assist...

My pan card track status shows undelivered.
Pan no. FKFPR3767H
Acknowledge no. [protected]
Airway bill no. EA[protected]IN (speedpost)
Name- Renshu
Mob- [protected]
Email- [protected]@gmail.com...

I paid for my new PAN card application and right after the payment, the site shows Your Request cannot be processed but my money has been deducted from my bank.
My temporary token is [protected]
My email id is - [protected]@gmail.com...

After successfully procured the PRAN no. under acknowledgement number 11953023 dt. 09/02/2022, i fail to set the new password, showing " PRAN not found in Database ". Please resolve the dispute....

I have applied for new pan today online through e sign e kyc and i got the aknowledgement protected slip but not received any confirmation from nsdl neither on mail nor on mobile no. And pan card status is showing no record found....

I'm trying to track my pan card application status but I'm not able to....

I'm not able to track my pan card update status. I did the payment it was success and the e sign and after that I got the pdf of my application. When I tried to track it it says record not found.
Please help...

I applied for PAN card on https://www.pan.utiitsl.com/PAN_ONLINE/CSFPANApp. Transaction is successfully completed and money 106.90 deducted from my account. After the transaction it shows a message "your digital pan application is rejected as uid demographic authentication is not exact match. Please apply through physical submission mode".

My amount is still not refunded. How to get the Amount.

Reference Number...

I registered for NPS on 6th feb, 2022 through enps website. I had successfully registered and received my PRAN through email but I did not receive any email for generating my account password.

Registered email id: tripti97.[protected]@gmail.com
PRAN [********7196]

Please help me with this issue as I'm not able to login to my account....

Hi Sir/Mam,

I am not able to login to my eNPS account and getting error as - user is inactive

Please help in getting this resolved as soon as possible. My PRAN no is[protected].

Thanks in advance....

I created NPS account recently and registration was complete and PRAN number is also allocated to me.

PRAN[********1459]

But I am unable to reset password in order to login to my NPS account.

I am getting below error while trying to Generate password :-
Unauthorized user.

Need help...

Sir I have applied for my PAN card on 29 Dec 2021 and it's show that my PAN card has been delivered to my address via kerry Indev Express but it's not received my me and anyone else...
Actually it's to be delivered on saharanpur address and i have attached the attachment just see the city where they delivered it it's written as MRT and I have called the delivered person he said I don't know any thing and he behave very rudely with...

I applied for pan for my wife however application not process no specific reason was there but NSDL. they just mentioned cannot process.
However, money got deducted from bank Transaction id - UPI:[protected].

Please help to get refund...

I created pan card from e filing website on[protected]
But when I applying for physical pan, it showing record not found in itd master.
Pan number :- FHFNPM8007L
Dob :- 19/11/2002...

Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
TOKEN NUMBER [protected]
GMAIL [protected]@GMAIL.COM
DATE OF BIRTH 10 JUN 1998
MOBILE [protected]...

Sunny kumar
from delhi,
Feb 5 2022
Dear Sir,
I have applied for a new PAN Card in the name of Sunny kumar which dispatched our address in january 5. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore,...