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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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1800 222 080
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+91 22 2499 4200
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Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 31

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S
Stutibgs4
from Begusarai, Bihar
Jan 17, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Correction in pan card failed transaction money not yet refunded

Nsdl E-Governance Infrastructure — pan card failed transaction money not refunded
Stuti
Begusarai, Bihar
Jan 17, 2022
I applied for my pan correction through nsdl website using ekyc on 09 jan 2022. To do payment I opted for paytm payment mode, the transaction of Rs. 106.90 was failed and displayed that my money will be refunded back. Again (second time) I tried after 5 mins using the paytm payment mode, again...
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N
Nirnoy Paul
Jan 17, 2022
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Permanent Retirement Account Number showing invalid

Address:National Pension System Trust ,Third Floor,Chatrapati Shivaji Bhawan,B-14/A,Qutab Institutional Area,New Delhi-110016
Website:enps.kfintech.com/esign/mobileandemailbasedesign

I HAVE RECENTLY OPENED A PRAN ACCOUNT AND VIDE TRANSACTION RECIPT NO. WHD[protected] AND NOW THE ISSUED permanent retirement account no. is not valid as per website when I tried to Authenticate it through NPS Login website. please help.
DoI - 17.01.2022

Request a solution for activation / validation...
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A
azharshaikh0411
from Ahmedabad, Gujarat
Jan 16, 2022
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Password Reset issue

Not able to reset password showing error message as PRAN not found in databases...
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B
Bhagwat J
Jan 16, 2022
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Not able to reset password

Not able to reset password showing error message as PRAN not found in databases...
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K
Kannan@26
Jan 16, 2022
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Invalid PRAN for NPS account

I have subscribed to nps scheme. I have a valid pran card as well and my monthly contribution is getting deducted. I get notification on my email id and sms, but whenever i try to login to nps website, it says invalid pran. I am unable to view statement or reset password. I am not able to log a grievance as well since that also says that pran is not valid.

Can you please help....
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Y
Yadav ran
Jan 14, 2022
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Giving chance for re typing

Address:Cheif engineer shillong zone mes se falls shillong

Sir,
With reference to the subject cited i Ranjit yadav, S/O Debender rai kindly request you to re- conduct the said Rally as at thr time of rally my keybord was not supporting it wa very hard which has been issued from your department for which I explain them but the staff did not listen on which ground i have been rejected on 14.12.2021. So on this regard at leased I should get opportunity to re appear again the said because it...
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G
glokesh
from Delhi, Delhi
Jan 14, 2022
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Refund security amount of rs.1,00,000/- against tin-fc and pan centre

Address:205-208, ANARKALI COMPLEX, JHANDEWALAN EXTN, NEW DELHI
Website:alankit limited

Sir i had deposited a sum of rs. 1, 00, 000/- to alankit limited delhi on january 2017 for pan and tin fc centre and they confirmed this amount and alloted branch code no 15878 and 15586. After that in the year 2019 they are not given proper technical backup service and i was send request for cancellation of branch and refund my security amount. Bu till time they are not refund security amount while i had send many email, letters and personally...
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P
pratikagrawal
Jan 14, 2022
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Money Deducted but transaction failed in NSDL PAN Card

Address:Udaipur

Hello Billdesk Team,

I have a complaint regarding payment For "Change in details of PAN Card". I paid ₹106.90/- and the transaction was successful but still nothing happened and an error occurred that request could not be processed.

Here's my payment details

Paid to Nsdl eGOV PAN

Paid at 03:46 PM, 10 JAN 2022
UPI Ref No:[protected]
Oid[protected]

Please...
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S
super cupid
Jan 13, 2022
Jan 13, 2023
This thread was updated on Jan 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your request cannot be processed. please try after some time using returning user option in loin page

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. I am not able to proceed further.

My token no is: [protected]...
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S
Santosh2025
from SAMBALPUR, Odisha
Jan 12, 2022
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E NPS PARN No not in Data Base

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran....
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I create my NPS account on 11-01-22 around 7PM, till now I am not able to login into my account/not able to reset the password for the first time.
I am getting Unauthorized user error please help....
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V
vishwas5248
Jan 11, 2022
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ENPS - Unauthorized user

Address:1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013

I'm opened the account, PRAN got generated. getting "Unauthorized user" while im generating iPIN for the first time.

PRAN no[protected]

Please resolve it ASAP...
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B
Butchiraju Karnam
from Pithapuram, Andhra Pradesh
Jan 11, 2022
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Pran not exists in database

Hi Team,
Today i created nps account and pran generated, but while try to reset password im gettin pran not found in database...
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V
Vishwath Parthasarathy
Jan 10, 2022
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NPS - Registered and paid but have not received any password

Had opened an e-NPS account on 9th of January. Have not received ipin yet. When I try to login using PRAN, it says, unauthorised user....
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G
from Gorakhpur, Uttar Pradesh
Jan 10, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Unable to reset password for my newly created NPS account

I created NPS account recently and registration was complete and PRAN number is also allocated to me.

PRAN[protected]

But I am unable to reset password in order to login to my NPS account.

I am getting below error while trying to reset password :-
Unauthorised user

Need help...
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R
Rahul.poli
from Delhi, Delhi
Jan 10, 2022
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PRAN not in database, PRAN not active

To the concerned,
I created an NPS Tier-1 account for which the PRAN was generated.
Although, while logging into the same for setting Ipin or Contribution, a certain error saying the PRAN isn't in the database or the PRAN isn't active is being displayed.
Kindly look into the following as all further actions are dependent on the following and I am not able to make the necessary contributions.

Sincerely,...
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P
Prashant Padval
Jan 10, 2022
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Not able to login to NPS account

I have created a nps account of tier - 1 type on 7th jan 2022, and pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database. Read on the internet that i have to wait for 24 hrs, but still not able to login...
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S
s.varun95
from Delhi, Delhi
Jan 9, 2022
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Not able to set IPIN for recent created NPS account

Hello,

Created NPS account recently and registration was complete and PRAN number is also allocated to me.

PRAN:[protected]

But I am unable to set password/IPIN in order to login to my NPS account.

Getting following Error: PRAN not found in database

Need help!!...
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S
Sagar Bhattad
from Hyderabad, Andhra Pradesh
Jan 9, 2022
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NSDL Error - PRAN not found in database

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran....
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G
Gaurish Agrawal
Jan 9, 2022
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PRAN no not found in data

Hi Everyone,

My name is Gaurish Agrawal. I tried to open NPS account on 9th Jan 2022. My PRAN number was successfully generated and I deposited 50000 in my NPS account also but now when I am trying to check the status at NPS site, it is saying user does not exists in our database. Please look into issue as soon as possible. Here are my details

Name - Gaurish Agrawal
PRAN[protected]
ACKNOWLEDGEMENT...
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