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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Mar 30, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 33

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S
SurenGSR
Dec 31, 2021
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NPS registration -Payment pause

I was trying to register for NPS. But during payment it got paused .Now when i try again after some time getting below info.

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Acknowlegment no # 11794961

Kindly address this issue please...
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A
Aparna U
Dec 31, 2021
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Refund My Money Please

Hello Sir/Madam,

My Name Aparna U
Token No. [protected]
Email id : [protected]@gmail.com

I had applied EKyc Pan Application 2 days Ago It shows Due to some technical errors Ekyc Has been failed But My Money Rs. 106.90 has been deducted from my account I want My Refund Immediately
It is My Savings Please Refund it Back...
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A
Ajaybabu1606
from Chennai, Tamil Nadu
Dec 30, 2021
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PRAN Details not found in database/Invalid

I wasn't able to login to NPS using my PRAN. When I tried to reset, got error stating that my PRAN not available in database. When I tried to get transaction statement, got invalid PRAN details...
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A
Aparna U
Dec 30, 2021
Jan 6, 2022
This thread was updated on Jan 6, 2022
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Hello Refund My Money

Hello NSDL,
My Name is Aparna.U
I applied for pan card
My money Deducted from Bank Rs. 106.90
Please Refund my Amount
It is My Savings I want my money back

Name: Aparna.U
Token No:[protected]
E-mail ID - [protected]@gmail.com

If You not refund it back I will File a complaint with a Solid Evidence !!!

I Want my Money Back !!!...
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J
jinal talekar
from Mumbai, Maharashtra
Dec 30, 2021
Jan 6, 2022
This thread was updated on Jan 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NSDL Reprint applied pan application status shows no record found

Sir/madam,

I have applied for new pan card on 30th Dec 2021 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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A
Amrita Basnet
Dec 30, 2021
Jan 4, 2022
This thread was updated on Jan 4, 2022
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Pan card not received through velex awb

Address:Pin no 110081

Please help through this.this velex awb courier company not responding. My pan card not received yet there address shown in Google is fake....
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P
Pchamola
from Mumbai, Maharashtra
Dec 29, 2021
Jan 3, 2022
This thread was updated on Jan 3, 2022
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My payment for pan change request got debited but the request was not processed.

My payment for pan change request got debited but the request was not processed.

Had to raise a new request and repaid the fees.
Would request to refund the 1st transaction fees....
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C
Cryptonics 123
Dec 28, 2021
Jan 19, 2022
This thread was updated on Jan 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN Card status Delivered but did not Receive

I applied for PAN CARD reprint on 2 December, 2021
Name : Abhyudeya Vikash Sharma
Address : Tilhari, Jabalpur, Madhya Pradesh, 482020
Acknowledgement No. : N[protected]
PAN CARD Tracking no.[protected]
PAN CARD NO. : LDNPS1871C
The Delivery status in TrackOn Website is showing : Delivered with Signature on 24 December, 2021
but i did not receive my Pan Card. Please help i have very urgent...
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H
hardikbarchha
from Mumbai, Maharashtra
Dec 28, 2021
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Transfer of securities not done

I have sent all documents for transfer of securities from Action Financial DP to new Account. Since November 16, 2021 - the documents have been sent to NSDL, however no transfer has been executed by NSDL. Below are the details:
Name: HARDIK DHIREN BARCHHA (HUF)
Action Financial Services (Defunct DP)
DP ID: IN300271; Client ID: 10178319
New Account: Kotak Securities Limited
DP ID: IN300214; Client ID: 26956633br...
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K
kamaldey
from Aizawl, Mizoram
Dec 27, 2021
Jan 16, 2022
This thread was updated on Jan 16, 2022
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Money deducted three times. Last was successful.

Money deducted three times. Last was successful for a pan application. I want refund for other two which was not successful....
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S
Singhv5
from Noida, Uttar Pradesh
Dec 27, 2021
Feb 3, 2022
This thread was updated on Feb 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card fee deducted from paytm but nsdl portal showing failed

Address:1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013

Dear sir/madam,

i have applied for pan card (individual) and done the all process with pan card fee submission via paytm (showing successfully paid). But nsdl portal are showing failed and saying to do another payment.

Request to you, pls do the needful .

Regards
Jyoti d/o Mahesh
temporary token no. [protected]
D.O.B : 23/04/1994
Email id: vikki.[protected]@gmail.Com
payment...
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Wiaana Mahajan
from Bengaluru, Karnataka
Dec 27, 2021
Jan 3, 2022
This thread was updated on Jan 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NSDL PAN STATUS UNCHANGED. NSDL Facilitation Center not responding.

Address:NSDL - TIN Facilitation Center, Chennai, TN

Dear NSDL,
I have applied for Correction in PAN Card. I would like to know the status of the same. Everytime I check the status the following message is displayed -

"Your application is under process at NSDL - TIN Facilitation Center. You may contact TIN FC 044 - **** ****/46/47/48/49 where the application was submitted by you"

Requesting you to kindly help me resolve this issue at the earliest.
br...
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B
bansalnadish
from Firozpur Cantonment, Punjab
Dec 27, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atal Pension Yojana not able to login

Sir i have taken Atal pension yojana. every year amt is deducted from my bank account. my no which was provided for atal pension yojana is lost and i cannot retrieve it due to which i am unable to login because it require OTP I have also not provided my gmail back then. i have tried contacting nsdl complaint no but i am unable to do so. Pls help me regarding this issue...
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P
Padma Rajagopal
from Mayiladuthurai, Tamil Nadu
Dec 27, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
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Permanent Account Number Dispatch Status

My Pan card has been dispatched on 13-Dec-2021 by trackon couriers. My Airwaybill no is[protected], to the address i meantioned in the application.while tracking it shows my pan card has been dispatched but i havent received yet. its been 14 days already. Please kindly check and give updates regarding this...
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D
divyagupta0299
from Jalna, Maharashtra
Dec 26, 2021
Jan 3, 2022
This thread was updated on Jan 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card esign

Applied for pan card application got rejected but money got deducted from paytm account....
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H
harij1
from Bengaluru, Karnataka
Dec 25, 2021
Dec 28, 2021
This thread was updated on Dec 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to complete NPS account opening process

I was in the process of registering for NPS account. I updated my details and uploaded the required documents. Then I tried to make payment and payment also successful from bank, Amount deducted against it. Now I am trying to login using my acknowledgement id and date, but I am getting following error -

"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request...
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A
Appanna Babu
Dec 25, 2021
Dec 30, 2021
This thread was updated on Dec 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card was not received by me

My pan card was dispatched via velex logistics on 14th december 2021, But i didn't received my pan card till now (25/12/2021) and the delivery status was showing the shipment was delivered on 22nd december 2021 but i didn't even recived it, and the contact numbers given in the message are switched off and another is not even working.

And also i checked the receivers details ot showing recived by [my name] and phone number as...
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P
Padmanava Banerjee
from Kolkata, West Bengal
Dec 24, 2021
Dec 28, 2021
This thread was updated on Dec 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NPS Registration - Payment Gateway Issue

Unable to complete pending Registration as it is continuously showing as below:
"The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

I have also logged a grievance at https://npscra.nsdl.co.in/Log-your-grievance.php, but still not solved

Acknowledgement No: 11825318br...
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P
Poorna Kumar
Dec 24, 2021
Dec 31, 2021
This thread was updated on Dec 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining for not approving PAN application even all details provided

To whom it may concern,

Hi, i applied PAN card for my grandmother through NSDL website, there i provide all necessary documents and payment fees as well but it wasn't successfull, they asking to appear in online PAN center for getting PAN approval due to some mismatch in Name/ Gender/ Date of Birth/ Name as per Aadhaar, my grandmother not able to travel much distance since PAN service center is 40kms from my location. Kindly...
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H
Hari@9
from Hyderabad, Andhra Pradesh
Dec 24, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted but transaction failed in NSDL

Hello Billdesk Team, I have complain Regarding Payment For "Request for Reprint of PAN Card". How ever it's seem to pay ₹50/- Fees For Reprint. After all I pay for it successfully.
But at last it's showing error like "Your Previous payment request has been cancelled. Kindly make another fresh payment"

Here's my payment details

Paid to Nsdl Billdesk
UPI ID: nsdl.[protected]@hdfcbank

Pait...
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