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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Mar 30, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 42

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A
Ali Fahad
Aug 14, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card details not showing

I updated my pan card details today on nsdl site and paid 107 online payment with acknowledgement number N-[protected] ...in NSDL site its showing 'no record found' please help me in this regard and update pan details as soon as possible....
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R
Aug 14, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Rs287dibet my upi ac

Address:Kothadi mnavadar pin 362630

Grtc booking pement my upi id but not receive tiket Or re pement my upi id...
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T
Themdam
Aug 14, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund since my documents declined

I applied twice for new pan card but the authentication process was failed due to some mismatch with the data that I entered and more over the payment was done twice which is total of RS.213.8 so I would like to avail my refund each as paid.
Token number:[protected]
Date of birth:13/05/2000
Email: [protected]@gmail.com...
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H
hasim1234
Aug 13, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan application fees not refunded since last 16 days (with correct token number)

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my debit card. MY balance was deducted from the bank on 28/07/2021 but Aadhar verification was not completed due to Mismatch of information entried in PAN application form with UIDAI dabase . Now it shows me a message when i am checking the status "
We are...
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H
hasim1234
Aug 13, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan application fees not refunded since last 16 days

Address:BAKANAGAR.PIN-712416

I use NSDL website to create a new pan card of my neighbor. Temporary Token is[protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my debit card. MY balance was deducted from the bank on 28/07/2021 but Aadhar verification was not completed due to Mismatch of information entried in PAN application form with UIDAI dabase . Now it shows me a message when i am checking the status "
We are...
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M
Md Irfan Karim
Aug 13, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
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Fraud website

Address:flat no 6 sai samartha park apartments, manibag near indian oil petrol pump, sinhagad road, pune 411041
Website:pancardseva.org

This pan card seva application which opens from web http://pancardseva.org is a complete fraudster. it charges rs 499 for pan card and it never does it work for it claims for. it asks for online filling of form as well as hard copy of it. please arrest these culprits as early as possible....
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S
suyash111111
Aug 12, 2021
Aug 20, 2021
This thread was updated on Aug 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

esign otp not received, for pan card

Address:geetai apartment,dighi road,bhosari,pune,411039

I have applied for pan card update online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through paytm on[protected]. But i haven't received the otp at last verification step.
Please suggest what should i do as payment amount already deducted from my account....
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T
tj26123
Aug 9, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card otp

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through UPI on 6/08/2021. But i haven't received the otp at last verification step.
Please suggest what should i do as payment already deducted to my account....
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S
saravanthi sarraf
Aug 9, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Request to "redelivery" nsdl e-governance

Hi sir/madam,

Could you please again deliver for my pan card.
Please see below delivered

Note :

PAN card has been delivered on 03-May-2021 by VELEX LOGISTICS PVT LTD vide airway bill no.[protected], at communication address mentioned- NSDLeGov

Thank You,

Regards,
SARAVANTHI SARRAF...
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A
Anshhhh
Aug 7, 2021
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PAN Refund Related Issues

Dear Sir,

I have made an application for PAN on 06th August 2021 bearing token number :- [protected], I have made the payment of Rs.106.9 as well whose reference number is attached herewith, My Aadhar authentication for e-signing did not complete as I have not received any OTP, I have uploaded my photo, signature, Identity proof, Address proof, date of birth proof in pan application bt just e-signature remaining due to not...
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A
alokkmjain
from Bengaluru, Karnataka
Aug 6, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN card not delivered after 1 month

Address:Mumbai

Dear Sir,
I had requested for my PAN Card to be reissued to get my address corrected. I submitted the form on NSDL and also paid for physical card to be issued. On July 6, I received confirmation for PAN card issue and it has been despatched. It has been one month and I have not received my PAN card. I called up NSDL customer care and they gave me the Tracking number[protected] of Trackon courier serivce. (www.trackon.in). I called...
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Natesh Sarma
from Gurgaon, Haryana
Aug 6, 2021
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Regd. KYC Issue (pending for ages)

My PAN is CLLPS3535C and It has been showing incomplete KYC for investment of Mutual Funds for a while. So for the same, the undersigned via FISDOM Fund APP (Partner City Union Bank) submitted for KYC Update via Digilocker in CVL KRA (all relevant documents are provided). When I subsequently checked online for status, the same is being indicated as KYC present in NDML KRA. However, no person / office in NDML has been available to update the...
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S
shanki1991
Aug 6, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
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Regarding error pran not found in database

I have registered with pran no.[protected] but while going for set/reset password, i am getting error pran not found in database, plz help...
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L
lonelybee6
from Pune, Maharashtra
Aug 5, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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Payment not refunded due to failed ekyc 1

Website:www.onlineservices.nsdl.com

I applied for the CORRECTION IN pan card and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. Now its been over a month but neither the refund...
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U
UserNSDL
Aug 5, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Application Fee for PAN Card

I would like to cancel the application made for PAN Card and request a refund of the payment of Rs. 107. The payment was made from the SBI A/C on 29 Jul 2021, 01:22 PM. The bank account is in my name Nived Nandakumar Raja. I have attached the screenshot of the Application Status. Please look into it and cancel the application and kindly make the refund.

1.The payment of Rs.107 was made to A/C Nsdl Egovernance Infrastructure...
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S
sanket_nemade
from Pune, Maharashtra
Aug 5, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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PAN details change fees not refunded after failed transaction

I filled the request form for making changes to my PAN card and made a payment of 106.90 as fees. However, the verification failed and the request was canceled and I haven't yet received my refund for the same.
Transaction details -
Transaction reference ID
UPI[protected]

NSDL BILLDESK
[protected]...
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S
Sns302
Aug 1, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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We are unable to proceed with your online PAN application . Refund not received

I applied for name change on 27 July 2021 it was not proceed

We are unable to proceed with your online PAN application due to following reason: Mismatch in any one or more of the following fields as per PAN application with the details available in UIDAI database. Name/ Gender/ Date of Birth/ Name as per Aadhaar. Kindly visit designated TIN-FC /PAN Centre and submit your PAN application using Biometric (fingerprint) facility....
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K
koushikbcet
Jul 30, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NSDL E-Governance Infrastructure Online PAN status not cleared

Address:Burdwan

Hi...
I have applied for changing my address & surname after my marriage on 17th July. I have submitted my Aadhar Card copy downloaded from website (after changing my surname & address after my marriage) and old PAN card copy. I received a mail on 18th July that "Proof for change in name of applicant required.
Submit proof of name change of the applicant."
I mail them same copy of aadhar card & PAN card again on 22nd...
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M
MOG made_of_greatness
Jul 30, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Refund not issued due to failure of kyc

I applied for e-kyc the the fee has not been refunded it says "You cannot proceed with KYC request. Kindly generate new Token and proceed with physical" please look into and refund the amount

details
token number- [protected]
mail id- mogs.[protected]@gmail.com
dob- 26/01/2003...
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S
ssourabh087
Jul 29, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Unauthorized user error when trying to login for the first time

Hi,

I have newly registered with e-nps and allotted with pran[[protected]]. I have also completed by first subscription and completed e-sign verification with aadhar. But when I try to login to website with pran to set my i-pin or password for the first time I am getting the error - unauthorized user.

Could you elapse check and fix the i-pin issue so that i can login to my account and do my subsequent contributions.br...
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