NSDL e-Governance Infrastructure Complaints & Reviews

New PAN Card Trackon courier consignment is showing as in transit since 6th June but not delivered.

Awb no[protected]

I have newly registered with e-nps and allotted with pran. I have also completed by first subscription and completed e-sign verification with aadhar. But when i try to login to website with pran to set my i-pin for the first time i am getting the error - unauthorized user.

Sir me ek labour work karne Wala admi hu me roz k 400 rupee kamata hu ek festive me 300 shoes liye wo bhi peise pay kar diya fir bhi muje na mera order kiya hua shoes mila nahi paisa refund hua plz muje mere paise refund jar do

Dear Sir/ Madam,
I was applying for a PAN Card on 24/06/2021 and when the payment portal prompted I paid the fees of 106.90 Rupees and it showed "Unsuccessful payment attempt if the balance was deducted from your account it will be refunded do a fresh payment" so seeing this I tried once more and it failed again both of the times balance from my account was deducted so I request you to please help me my assuring within how may days will my refund be processed.
Thank You.
Regards,
Prajwal Singh.

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through credit card on 26/06/2021 09:03:44. But i haven't received the otp at last verification step.
Please suggest what should i do as payment already deducted to my account.

Application Number : Q[protected]
E-mail : [protected]@gmail.com
Phone no : [protected]/[protected]

I have applied online pancard on 10/06/2021..due tehnical issues I didn't get any otp on aadhar authentication ..later it showed you cannot proceed your application you will get refund in 6-7 days ..but till todays its already 17 days completeled I didn't get refund amount to me

I use NSDL website to apply for a new pan card. The temporary token is [protected]. I use the e-KYC option for Aadhar verification. I have paid an amount of Rs.106.90 using my debit card and Paytm 3 times. That is a total of 320.7rs. My balance was deducted from the bank but it showed failed each time and said it will be refunded. This was on 24th June 2021. I have not received any refund till now. I am also confused if I make the payment again and it will fail again and ill lose my money. I need to apply for pan card and need my failed amount of rs 320.7rs back. Please help.

I have attached upi and sms proof for the same

I've submitted my pan application using esign service. But my application form pdf has no signature in it. Also, when i track my pan application, it says record not found.

As i have been applied for pancard of my mother several days ago .But due to invalid number attached with adhar card, i am unable to receive the correct opt . So my mothers pancard is not made and my payment is deduced from my account .As it has been more than seven days but my payment is not refunded . so please try to fix this as soon as possible .

I had applied for pan card which had failed but I didn't get my money back.

Dear Sir/Madam, I had applied for new PAN card from NSDL website, my money was deducted 2 times while applying but the form was not successful.So I want my deducted money to be returned to me.

Date:-24/06/2021
Token Number:-[protected]

I applied for PAN card and within the process, it took longer time than usual so I have to do it again; however, the amount was deducted at initial of Rs. 106.90 which was told to be refunded within 5-6 days. 5days has been passed and so, I want to know the status of my refund.

Use NSDL website to create a new pan card of my Brother.Temporary Token is[protected] & [protected] use e-kyc option for her Aadhar verification. I have paid an amount of Each Token Rs.106.90 & Total Paid Rs.213.80 using my Paytm App. My balance was deducted from the bank on 18/06/2021 but Details was Mismatch & Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." I have not get any Refund Amount from my bank account. where is the refund amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change

I applied for new pan card on 22 june 2021through e-kyc basis. But after filling the form and make payment of Rs 106.90. My e-kyc failed due to some technical issue. After that it was showing that my money will be refunded within 7 days. When i will get my money back .

Sir/madam
I have applied for changes in my pan card through online process and got an acknowledgement number [[protected]] On completion of the process I have received message like below.

"Thank you for using online facility for pan application.

If you have digitally signed your application using eSIGN/eKYC then there is no need to forward physical documents."

But when I checked my application status today, it was shown "sorry, no record found.

Please check my application

Thanking You

Amit Kumar

Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

it's been more than enough time but still they are not bothered to refund my money.

I just generated my pran[protected] money is debited but still it is showing invalid pran please help.

Every time I am trying to login for payment it is showing me this error message "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited"
kindly help me with the same
my acknowledgement no.[protected]
Acknowledgement Date - 29/05/2021

My mother pan card lost So I order reprint of pancard through NSDL Portal. When I reached at payment interface I do payment but it got failed. Money deducted from bank account and transaction got failed. My 50rs deducted.
And In the screenshot it is showing that cancelled by user but it got failed automatically.