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Applied for pan card and failed e-KYC /e-Sign based request but didn't receive the refund till now.
Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
Details are given below:
TOKEN NO. [protected]
DOB: 18/12/1999
NAME: AKASH AMAR
E MAIL: [protected]@gmail.com
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Aug 11, 2021
Verified Support
Kindly DM your PAN / application acknowledgement / Token number or other transaction details or write us [protected]@nsdl.co.in to check and resolve your concern.
What I don’t understand is inspite of so many complaints why NSDL dispatches important documents like PAN via this pathetic service provider like Trackon courier?
No one picks the call, alternate number is out of order, no one provides an update on Twitter, no other way to communicate. Highly disappointing service. My consignment number is[protected]. My acknowledgment number is [protected]. It shows delivered to self. I did not receive anything neither anyone in my family recieve anything. What am I supposed to do now?
Jul 13, 2021
Complaint marked as Resolved
We have received the PAN now. Thanks a lot!
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
NSDL e-Governance Infrastructure Customer Care's response Thank you for acknowledging.
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M
Manju Udhiy
Aug 12, 2021
Dear Sir/Madam
Greetings for the day
My Name is U Dhanushkoti i have applied for pan card on 20th June 2021 with customer code - A3879540, and they sent me the objection for mismatch name in aadhar card and i have retrieve it and responded to the objection (given explanation to the objection) on July 8th, till now i didnt receive any update and i have not received my pan card.
I need the pan card on an urgent basis as I need to submit to the Bank ASAP.
Sir earlier I had demat and trading account with Karvy which was taken over by IIFL securities . Subsequently I opened trading account at IIFL and now I can view by holdings. However when I am going for selling through tpin generation it is not permitting .
I have raised several queries/mails to IIFL but my problem is yet not resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
While applying for correction of pan card with e-sign option, with aadhar as supporting document, at the end after successful payment, while authenticating the aadhar details, it shows " Demographic verification error, please try after some time. If error persists, then kindly contact [protected]@nsdl.co.in". please do the needful at earliest.
I want my pan card application to be processed as the status of pan card is displaying as "Your application is under process at NSDL - TIN Facilitation Center please contact TIN FC[protected]/46/47/48/49 where the application was submitted by you", i dont know the reason for the same.Therefore i request you to resolve my greivance as soon as possible
My acknoledgement no is [protected]
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
I want my pan card application to be processed as the status of pan card is displaying as "Your application is under process at NSDL - TIN Facilitation Center please contact TIN FC[protected]/46/47/48/49 where the application was submitted by you", i dont know the reason for the same.Therefore i request you to resolve my greivance as soon as possible
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
I have opened an NPS account online and have the PRAN allotted to me[protected]. While attempting to set a pasword and login for the first time, it throws an error "Unauthorized User" ... Kindly help resolve
Aug 8, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
My mother's PAN Card delivered by NSDL via Trackon Courier.
Below events appears (Please see attachment):
on 22/06/2021 15:00 (Mumbai, S/MENT BOOKED)
on 23/06/2021 12:13 (SRTH-SURAT HUB, GUJARAT
ARRIVED AT DESTINATION)
Trackon system showing parcel arrived on 23/06/2021 but still today (06/07/2021) I haven't received it yet. So I called trackon Surat branch and gave consignment number and the operator lady told they received it yesterday, so I told her to send it by tomorrow then she told it will be delivered after day after tomorrow.
Between these 2 weeks I have received 2-3 calls from bank regarding PAN card. Such courier company does not understand the value of such parcel.
So I request NSDL please do not send such important parcel via such courier companies.
+1 photos
Aug 17, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2021
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
I applied for the pan card and paid the fees through you but the e-kyc failed due to which it displyed the following message :
Address in the document as proof of residential address is different from address mentioned in form.
Please refund my money.Details are given below:
Acknowledgment number- [protected]
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
I have applied for PAN card. I have filled all the data correctly. I have finished the payment also. At the payment process, OTP authentication was needed. But I haven't received OTP in my mobile number or in my mail id. I dont know what to do to finish the application.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
Token no [protected]
Sir, I have applied for pan and paid the fees but couldn't proceed due to failure in receiving otp. It was notified that amount will be refunded in next 7 days but its around 15days I haven't received my refund yet. Please look into this matter.
Thank you!
+1 photos
Aug 14, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with the concerned team for the earliest resolution.
Verified Support
Jul 13, 2021
NSDL e-Governance Infrastructure Customer Care's response Request you to please share your email ID.
Regarding delivery issue of PAN Card by Trackon courier service
My PAN Card has been dispatched on 18th June but till date 5th July it has not been delivered.[protected] is the tracking no. Its still showing in transit. I have raised the issue with trackon courier but have not got any update. Complaint No - C1708073. It is quite disappointing to see such delay and negligence to deliver such important document by courier service people without giving any updates.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
I have newly registered with e-nps and allotted with pran. But when i try to login to website with pran to set my i-pin for the first time i am getting the error - unauthorized user.
Aug 8, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
Regarding money deduction from my bank account while paying against my token in NSDL
Website: NSDL
My temporary token no. [protected], i paid 3 times while applying for pan card but all 3 times it said my transaction failed but money debited from my bank account and after which i again proceeded for 4th payment and this time NSDL said payment successful, so my complaint is for all previous 3transactions that NSDL said failed but money debited from my bank.and i need refund of all 3 failed transactions mentioned below
(1)on 2july[protected]upi-INR106.90
(2)on 2july[protected]upi-INR106.90
(3)on 2july2021-VT[protected]-debit card-INR106.90
DEBITED ACCOUNT DETAILS-STATE BANK OF INDIA-SBIN0000164
Aug 27, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Please let us know your email id.
Verified Support
Jul 13, 2021
NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
On 3 july 2021, I fill the new application form of pan with token no.[protected] and also paid the payment of rs.106.90 payment was successful but e-sign adhar authentication failed. So I want to get my deducated money
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
I filled pan filled nsdl ekyc it say request not processed try after some time what to do now my money got detected
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
I tried to fill the pan application through the nsdl website and selected the e-kyc aadhaar verification process.
The payment got deducted and it took me to the aadhaar verification process.
I am able to receive OTP on mobile phone but when I am entering the OTP then getting error as "Your Request cannot be Processed.Please try after some time".
Please refund my money, which was already paid or complete the authentication process. I have all the proof with me so please do the needful asap.
Token number for this application is [protected]
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
Applied for pan card in your offical website, paid the fee of Rs.106.90 yet got cancelled due to mismatch aadhaar. I still haven't received any refund though it's already past the said refund waiting days.
+1 photos
Jul 13, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
Jul 13, 2021
Updated by Icey Got my refund back, Thank you for your service. 🤞
I haven't received my refund for my pan application, but the funds were deducted from the bank account. Token Number for this application is [protected]. DOB: 07/04/1998. email: [protected]@gmail.com
Aug 8, 2021
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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NSDL e-Governance Infrastructure Customer Care
from Mumbai, Maharashtra
Jul 8, 2021
Verified Support
Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
