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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 38

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N
Niraj Pandey official
Oct 7, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my pran no is not found in database

Please upload my pran no[protected] on database I request you
And also register my mobile number in atal pension Yojana...
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P
pri ch
Oct 6, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Not Received OTP 0081082857 token

I applied for CHANGES IN pancard through nsdl using ekyc mode.
Payment deducted but otp not coming in mobile phone for pancard ekyc verification. mY Token Number is [protected].
Best,
Priyanka Pawar
[protected]
[protected]...
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F
Faizu45
from Mumbai, Maharashtra
Oct 6, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Delivery and courier

I have applied for PAN Card changes or updates on 29 August. I've got confirmation message from NSDL stating that PAN Card has been updated for me and it will be dispatched. Later I received a message that PAN card is sent by Trackon and got the Consignment number to check the status.

When I use the number to track my card online in the trackon website it shows out for delivery on 8th September. I havent recieved till now and...
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R
rugved007
Oct 5, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
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NPS account not found in data base

NPS account was created in 2011 and I am not able to login now....
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N
Need help with NSDL eSign
Oct 3, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nsdl E-Governance Infrastructure esign is not working

I'm trying to get my PAN card details updated, I have filled the application form and paid the Rs. 107 for it as well (this has been deducted from my account).

However, at the last step when i click on 'Continue with esign' I'm getting the following error 'Can't reach this page'.

Kindly help me with the same at the earliest

PFA screenshots....
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M
mukeshhkumar
from Noida, Uttar Pradesh
Oct 2, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Issue in APY account personal detail update

Hi.
I have APY account and I need to update nominee details in my apy account.
Could you please help me to update my apy details and let me know how can i update these changes via online.

My pran no is:[protected]

Regards
Mukesh Kumar...
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D
deb106
from Suri, West Bengal
Oct 1, 2021
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E-sign failed

Address:PARGRAM, NIRISHA,BIRBHUM,SAINTHIA

My e-sign is failed after deducting money. Now what should i do? Please give my refund. My token number is [protected]....
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Nitin Katti
Oct 1, 2021
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Amount not credited to NPS account

Hi,

Today I contributed to my NPS account 20, 000/-. in application it shows transaction failed, but amount debited from my account.

could you please help on this.

Thanks,
Nitin katti...
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M
MadhuriTP
from Chennai, Tamil Nadu
Oct 1, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OTP not received after Payment

Date of Incident: 1st Oct 2021

I applied for PAN Reissue. After making the payment I have not received the OTP to proceed and submit the application.

Kindly advise what I need to do....
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A
atish ramola
Sep 30, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
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OTP is not received

Token number - [protected]
i have completed my pan card form details successfully and also paid the form fee but at the time of e-KYC i did not get OTP. kindly solve my issue....
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V
vennila sankar
Sep 27, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy of pan

I applied for my pan card corrections on March20 thourgh nsdl. On 26 th, i received a message discrepancy in my pan application acknowledgement number : [protected]. But the main problem is, i didn't received any discrepancy letter . Please sent my discrepancy letter to my gmail account [protected]@gmail.com...
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VenkataBhargav
Sep 27, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN card reprint (physical card)

Dear sir/madam

I have applied for reprinting of PAN card but its been two months still no information about delivery or when it will be delivered and my acknowledgement number is [protected] and while I am checking in nsdl website I am also getting No data found please solve my issue...
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S
Sudhir Bawankar
from Pune, Maharashtra
Sep 26, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't received my e pan card

Address:Address:__ garde vasti malwadi no 2 gaothan malwadi no 2 indapur indapur pune Maharashtra

Sir I had applied for pan using online facility on 29/09/2021, acknowledgment number : [[protected]] and i have digitally signed my application using e sign, i have uploaded my aadhaar document as proof..

On completion i received this message,

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward...
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A
ankush3375
from Kanpur, Uttar Pradesh
Sep 26, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got PAN Ack no and courier number but didn't get the PAN

Hi Sir/madam,

ACK number and courier number screenshot is attached.

I have applied for reprint of PAN card on 9th September 2021 through e-sign/e-kyc mode. I have got my acknowledgement number and also the courier ack no. When I checked status of my courier using the courier site It reached to the destination on 15th September but It has been 10 days I didn't get my PAN.

Also when I am trying...
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F
fayezmuhammed
Sep 25, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
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OTP problem when apply for pan card through ekyc

I didnt get the otp when at ekyc process when applying for pan card after many try it shows the message
Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

My mobile number is linked with the aadhar

kindly...
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R
RAJKUMAR MAHESHBHAI
Sep 24, 2021
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Pan nsdl status wrong airway bill number

Address:14, KOLIVAD, KOLI FALIYU, OPP PATEL NAGAR, KOSAD, AMROLI, SURAT, GUJARAT 394107
Website:trackon.in/Tracking/t1/SingleTracking

I received an sms on my mobile [date : 16/09/2021] nsdl team replied "Your pan card has been dispatched on by trackon couriers pvt. ltd courier vides airway bill no.[protected], at the address for communication* indicated by you in the application. The pan card will be delivered in due time." as per the status shown on the site.

pan acknowledgment no.: [protected]
trackon couriers pvt. ltd courier vides airway...
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Prasiddhi shetty
Sep 23, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Payment issue

I had paid 106.9 rupees while applying for the pan card. The same amount was deducted from my bank account. But, it showed up on the nsdl website that the payement was cancelled and asked me to pay again. But I did not get any refund. Kindly look into it
Thank you...
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rajiv pachat
Sep 23, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Numbers not accepted in the Form

I would like to inform you that https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

link has an issue.

I am an NRI and wanted to make changes to my name which is printed on my PAN Card. On that note, I was trying to fill my Oman mobile number but your site does not accept less than 10 digits.

I would therefore suggest that your personnel make necessary changes to accept international...
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Pruthvi Raj Chowda
Sep 22, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAN Update payment issue

After making payment for PAN update details online get the below error

Demographic verification error, Please try after some time. If error persists, then kindly contact [protected]@nsdl.co.in

tried several times still same error....
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Have filled an application for pan card through nsdl portal. After submission, i was not able to proceed further. Thereafter, i am getting "Your Request cannot be Processed.Please try after some time" message every time I login.
Actually i need to correct details in my pan card name and my father name

My details :
Name : Yogeswararao Nelluri
Temporary Token Number : [protected]
DOB : 20/08/1988br...
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