NSDL e-Governance Infrastructure Complaints & Reviews

Hi team,

NSDL system went blank when I submitted OTP for esign authentication in conformation.

Request you to help me to resolve the issue.
Acknowledgement no : HPMC11098795
Dated 18-Apr-21...

I have registered for NPS and I have PRAN[protected]. But when I try to set/reset IPIN, I am getting error - "PRAN not found in database". Also, I did not receive any email to set IPIN for my NPS account.

Please help immediately....

I use NSDL website to create a new pan card of my father Temporary Token is [protected] . I use e-kyc option for her Aadhar verification but it failed due to mismatch information but my refund is not giving me back...

I've applied for the changes in the PAN CARD through online 08/03/2021 and new card dispatched on 19th March 2021 from NSDL through TRACK ON COURIER SERVICE but even after 25 days I've not received the card yet inspite of contacting the customer service many times and they promised to deliver within two days but so far I've not received and now while checking the status I've found that it has been sent back to Mumbai office stating address...

PAN card was dispatched on 05-Mar-2021 by Trackon Couriers Pvt. Ltd vide airway bill no.[protected]. However, I haven't received any delivery/notification of the delivery. When I checked through the trackon portal, using the bill number provided, it came into notice that the card has been delivered and signed to an address, to an unknown person, whose phone number does not work. It also shows that my address is a non deliverable area for...

Dear Sir I had applied for PRAN No . I wish to know how much time is needed to prepare a PRAN Card and when it will be send . Iam a govt employee and not been given salary from the last 6 months.
My name is Shikha Satpute .please sent me PRAN NO CARD AS SOON AS POSSIBLE
and my emailid is [protected]@gmail.com...

I have register for the NPS from icici bank and didnt reveived the PRAN no. yet
DOB 7th jan 1992
Name : Saddam Shaikh...

Please sir refund my amount i apply pan card but e sign not complete and my bank dabite two time same amount i request refund
upi ref no.[protected] date 05/04/2021 bank of baroda
second UPI ref no. [protected] date 09/04/2021 bank of baroda...

I paid the fees of 106.90 ruppees but last step of getting otp for e-kyc with aadhaar card is not working as i cannot get otp i click on regenerate otp but it does not work pls help.
My token number- [protected]...

Tracking number[protected]
My pan card was dispatched on 27/march)2021 and on 01/april/2021 arrived in ahmedabad and today is 06/april/2021 still pan card not delivered
I am always there at my resident so there is no chance of returning pan card to branch....

I, Rupak Narayan Basu, registered with enps. My acknowledge. No[protected] and epran no[protected]. At the time of log in it show pran not located in data base. Pls solve this problem....

PRAN account has been created and the EPRAN docket has been received.
While setting the iPIN, there is an error stating the PRAN number is invalid...

Hi team,

I am investing in nos from last 7 years and I got to know tht it's digitilized now and I can see everything on the portal .

I tried to register but getting error that PRAN is not found in databasr .

I am putting correct pran number but still getting the error.

Can you please help . I have tried lot of times...

I had received PRAN kit but I had not activated and misplaced by me
Can I get another kit
I have active account from last 12 yr...

I have created my NPS Account today with PRAN No.[protected] but at the time when trying to transfer funds I am getting a msg "PRAN NOT FOUND IN DATABASE....

I applied for PAN Card with some changes in my data and received acknowledgement No. N-[protected] on 29/03/2021. But when I checked for the status, it shows 'Sorry, no record found'

Please look into the matter and arrange for my PAN card dispatched to my residential address given in the application.

Best regards,

Venkata Suryanarayana...

I was expected to receive PAN card on 25th March 2021 by Trackon courier which is not yet received. On Trackon courier website the status is shown as delivered, but I haven't received any courier.
Trackon Package Number :[protected]
PAN acknowledgment no :- [protected]...

I applied for correction in Pan card through nsdl website, the application was successful, payment was done and even have received the acknowledgement number. But when i track the status of application it is showing no record found. The application was done on 29th March 2021, and already over 48 hours have been passed. The application was done through e-kyc and e-sign.

Acknowledgement number: N-[protected]...

I try to update my Name and address on nsdl Pan portal for my Pan card. Payment successful done at nsdl bill desk and at nsdl portal side I got error message saying that name and address change is not possible at nsdl portal side for my Pan. But the deducted charges are not refunded back till now.

Transaction date:[protected]
Transaction number:[protected]
Deducted amount: 106.90
Transaction done from...

I applied for pan correction by ekyc.but it was failed.so kindly refund my paid fee.token number attached as image....