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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 81

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देवी सिंह सोलंकी
from Jodhpur, Rajasthan
Dec 5, 2019
Resolved
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Resolved

Address: AMLIYAR DHANIN KUMBHALGARH RAJSAMAND, 313334

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.
+1 photos
Jan 13, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
NSDL e-Governance Infrastructure Customer Care's response
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
Verified Support
Dec 11, 2019
NSDL e-Governance Infrastructure Customer Care's response
As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
Verified Support
Dec 13, 2019
NSDL e-Governance Infrastructure Customer Care's response
As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
I had applied for pan change and the application was filled properly and after making payment the application got rejected. My acknowledgement number is [protected]

exception in generating esign user pdf inside esigncontroller for token no 0049311231 - Comment #3601754 - Image #0
NSDL e-Governance Infrastructure Customer Care's response, Dec 27, 2019
Verified Support
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
NSDL e-Governance Infrastructure Customer Care's response, Dec 31, 2019
Verified Support
As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [email protected]
For what money has been deducted tell full details

Please give me my money

This payment has been taken fraudulently. Please refund my money. thanks

exception in generating esign user pdf inside esigncontroller for token no 0049311231 - Comment #3862562 - Image #0
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    skulloverlord
    from Delhi, Delhi
    Dec 5, 2019
    Resolved
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    Resolved

    I have applied for on line pan card application and had completed paying through online. My pan application token no is xxxxxxxx.

    I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

    Exception in generating esign user pdf inside esigncontroller for token no. Xxxxxxx

    Please help to resolve this issue immediately. As i have already made the payment to nsdl.
    +1 photos
    Jan 15, 2020
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Dec 10, 2019
    NSDL e-Governance Infrastructure Customer Care's response
    This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
    Verified Support
    Dec 11, 2019
    NSDL e-Governance Infrastructure Customer Care's response
    As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
    Verified Support
    Dec 13, 2019
    NSDL e-Governance Infrastructure Customer Care's response
    As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
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      P
      from Mundi, Madhya Pradesh
      Dec 4, 2019
      Resolved
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      Address: Shajapur, Madhya Pradesh, 465333

      I was filing application for correction of pan after filing form and making payment when i go for authentication with aadhar otp i filled otp for 3 times it shows a windom in writing "exeception in generating esign user pdf inside esigncontroller for tokrn number [protected].
      Please do help me as early as possible as i need my pan for document verification for purpose of my job
      Jan 29, 2020
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Dec 06, 2019
      NSDL e-Governance Infrastructure Customer Care's response
      This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
      Verified Support
      Dec 11, 2019
      NSDL e-Governance Infrastructure Customer Care's response
      Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
      Verified Support
      Dec 13, 2019
      NSDL e-Governance Infrastructure Customer Care's response
      As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
      Verified Support
      Dec 17, 2019
      NSDL e-Governance Infrastructure Customer Care's response
      As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
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        N
        NAQVI GROUPS
        from Bhubaneshwar, Odisha
        Dec 4, 2019
        Resolved
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        Resolved

        Address: 12 belwa allahabad sahson uttar pradesh, Allahabad, Uttar Pradesh, 221507

        Dear sir,
        I have applied for a new pan card in the name of ranvijay which dispatched our address in june 2019. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

        Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

        Applicant name: ranvijay
        Acknowledgement number: n - [protected]
        Date of application: 20 may 2019
        Mobile no: [protected]
        Jan 7, 2020
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Dec 06, 2019
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Ranvijay,

        As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [protected]@nsdl.co.in
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          Sana Roy
          from Mumbai, Maharashtra
          Dec 2, 2019
          Resolved
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          Resolved

          Address: Thane, Maharashtra, 421202

          Sir/madam,

          I have applied for new pan card on 2nd december 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

          "thank you for using online facility for pan application.

          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

          But when i checked my application status today, it was shown "sorry, no record found."

          Please check my application

          Thanking you
          Seemran singh
          Jan 12, 2020
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Dec 04, 2019
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Seemran,

          Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
          Verified Support
          Dec 06, 2019
          NSDL e-Governance Infrastructure Customer Care's response
          We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
          Verified Support
          Dec 06, 2019
          NSDL e-Governance Infrastructure Customer Care's response
          We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
          Verified Support
          Dec 09, 2019
          NSDL e-Governance Infrastructure Customer Care's response
          We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
          Verified Support
          Dec 12, 2019
          NSDL e-Governance Infrastructure Customer Care's response
          As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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            P
            Pritamlove
            from Mumbai, Maharashtra
            Dec 1, 2019
            Resolved
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            Resolved

            Address: Near ganga mayi mandir nawalgarh, Jhunjhunu, Rajasthan, 333042

            Sir mene pan card generate kiya [protected] ye token no. H but ye time out aa gya page aur fees abhi tk refund nhi hui 20 days ho gye aur pan service me to likha ha 7 days me refund ho jayega but nhi hua. Pan card online bana rhe the aur ekyc option me 3 baar otp sent kiya to nhi aaya otp aur so vapas se token generate bola to 2 times fees cut krwai tb bhi same issue
            Jan 11, 2020
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Dec 03, 2019
            NSDL e-Governance Infrastructure Customer Care's response
            To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
            Verified Support
            Dec 04, 2019
            NSDL e-Governance Infrastructure Customer Care's response
            We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
            Verified Support
            Dec 06, 2019
            NSDL e-Governance Infrastructure Customer Care's response
            We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
            Verified Support
            Dec 10, 2019
            NSDL e-Governance Infrastructure Customer Care's response
            As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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              S
              smptsinh
              from Mumbai, Maharashtra
              Nov 29, 2019
              Resolved
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              Resolved

              Sir,

              I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, the system shows an error message 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

              Name: sampat singh rathore
              Pran:[protected]
              Mobile no.[protected]
              Email id: smpt.[protected]@gmail.com

              Thanking you
              Jan 8, 2020
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Dec 02, 2019
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Sampat,

              Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
              We applied new pan card october-2019,

              as per your site information it should be delivered on 11.11.2019 but still we are not received our new pan card .

              nsdl e-governance - pran not found in database - Comment #3597964 - Image #0
              nsdl e-governance - pran not found in database - Comment #3597964 - Image #1
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                Ayushi Dangayach
                from Jaipur, Rajasthan
                Nov 29, 2019
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                Address: 5 Moti Doongri Road, opposite Abhishek Hospital, Jaipur, Rajasthan, 302004

                I have been trying to open a new demat account in zerodha. I completed all the steps, including the e signature. After that it redirected me to the nsdl website where i was asked to enter the aadhar number. After entering it, it said an otp would be sent to my email and mobile, but nothing came even after making a lot of attempts at different times.
                Please look into at on urgent basis.
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                  Ayush464
                  from Mumbai, Maharashtra
                  Nov 28, 2019
                  Resolved
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                  Resolved

                  Address: 560060

                  Sir/madam,

                  I have applied for new pan card for my brother on 27th november 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i received message like below.

                  "thank you for using online facility for pan application.

                  If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                  When i am checking my application status today, it is showing "sorry, no record found."

                  I'm checking on https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                  Please check my brother's application.

                  Thanking you
                  Ayush kumar sinha (For animesh kumar sinha - ack no. [protected])
                  +1 photos
                  Dec 2, 2019
                  Complaint marked as Resolved 
                  Extremely happy with the support. Though I would like the Tech team to address the 'Sorry, no records found' issue. I suggest the message be replaced with more comprehensive one like 'Please wait for 1 or 2 days for our database to update the correct status' or anything more understandable. But the support was right up to the task. Very happy. Thanks!
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 02, 2019
                  NSDL e-Governance Infrastructure Customer Care's response
                  As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [protected]@nsdl.co.in.
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                    M
                    MeghanaYadav
                    from Pune, Maharashtra
                    Nov 26, 2019
                    Resolved
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                    Resolved

                    Sir/madam,

                    I have applied for new pan card on 25th november 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                    "thank you for using online facility for pan application.

                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                    But when i checked my application status today, it was shown "sorry, no record found."

                    Please check my application

                    Thanks,
                    Meghana yadav
                    Meghan
                    Jan 5, 2020
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 29, 2019
                    NSDL e-Governance Infrastructure Customer Care's response
                    Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                    Verified Support
                    Dec 03, 2019
                    NSDL e-Governance Infrastructure Customer Care's response
                    We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                    Verified Support
                    Dec 05, 2019
                    NSDL e-Governance Infrastructure Customer Care's response
                    As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                      usharajawat24
                      from Mumbai, Maharashtra
                      Nov 26, 2019
                      Resolved
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                      Resolved

                      Address: 400094

                      Hello,
                      I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account. However it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
                      Please refund this amount in my bank account:
                      Details are attached as an image (Screenshot of payment)
                      +1 photos
                      Jan 5, 2020
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 29, 2019
                      NSDL e-Governance Infrastructure Customer Care's response
                      To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                      Verified Support
                      Dec 03, 2019
                      NSDL e-Governance Infrastructure Customer Care's response
                      We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                      Verified Support
                      Dec 05, 2019
                      NSDL e-Governance Infrastructure Customer Care's response
                      As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
                      My mobile number [protected] please update
                      Surajdev Hardevram kahar's reply, Nov 17, 2019
                      Please mobile number update 9624264983
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                        Sreekala Arun
                        from Mumbai, Maharashtra
                        Nov 26, 2019
                        Resolved
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                        Resolved

                        Sir/madam,

                        I have applied for a new pan card on 25th november 2019 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

                        "thank you for using an online facility for pan application.

                        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                        But when i checked my application status today, it was shown "sorry, no record found."

                        Please check my application

                        Thanking you
                        Sreekala nair
                        Jan 5, 2020
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 29, 2019
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                        Verified Support
                        Dec 03, 2019
                        NSDL e-Governance Infrastructure Customer Care's response
                        We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                        Verified Support
                        Dec 05, 2019
                        NSDL e-Governance Infrastructure Customer Care's response
                        As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
                        I haven't received the PRAN kit till date despite the CRA website claiming that the same has been dispatched on dt 16.07.2019 . I haven't received any response to my mail yet.

                        nsdl e-sign/ekyc applied pan application status shows no record found - Comment #3593378 - Image #0
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                          suresh bhat 1
                          from mumbai, Maharashtra
                          Nov 26, 2019
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                          Address: borivali west,Mumbai 400092, Mumbai City, Maharashtra

                          I purchased 4 non convertiable debentures from varius companies in august/sept/oct 2019.
                          Even after writing and calling nsdl numbers there is no reply since 15 days
                          There is toll free number of nsdl but they are giving big bhashan, insted of resolving my problems. Sometimes nobody picks the phone,
                          Even after writing 3 letters in 15 days there is no reply.
                          Today one person called me and asking for rupees 70 to lodge a complaint.
                          I am asking for quarterly printed statements which is free.

                          Suresh bhat
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                            Saibaba Dahegaonkar
                            from Yaval, Maharashtra
                            Nov 25, 2019
                            Resolved
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                            Resolved

                            In the final step of online application for pan card, there is a text box to enter the otp. But i have not received any otp. I tried regenerating the otp but still the otp is not generated. It is not showing any error or success message also.
                            Due to this my application is stuck at the last step. Also i have already paid for the application. Please help.
                            Jan 5, 2020
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 29, 2019
                            NSDL e-Governance Infrastructure Customer Care's response
                            To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                            Verified Support
                            Dec 03, 2019
                            NSDL e-Governance Infrastructure Customer Care's response
                            We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                            Verified Support
                            Dec 05, 2019
                            NSDL e-Governance Infrastructure Customer Care's response
                            As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                              Puneet Babbar
                              from New Delhi, Delhi
                              Nov 24, 2019
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110027

                              Dear pan card departement
                              I have applied for a pan card for name correction in the name of vandana babbar which was dispatched our in octerber 2019. I could not recived the pan card because i was hospitalised and no one in my home, home was closed that time.

                              Therefore i requested you to resend my pan card to the same address
                              Share the whole details as below...

                              Applicant name - vandana babbar
                              Pan card - anbpl486f
                              Pho no -[protected], [protected]
                              Address - 978 four storey flats tagore garden, new delhi 110027
                              Jan 1, 2020
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 28, 2019
                              NSDL e-Governance Infrastructure Customer Care's response
                              We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"
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                                Abhijith Augustine
                                from Sulya, Karnataka
                                Nov 20, 2019
                                Resolved
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                                Resolved

                                I received the mail stating " Dear Sir/Madam,

                                The Income Tax Department takes pleasure in informing that the Permanent Account Number (PAN) allotted to you is:

                                XXXXXXXXXX

                                and the e-PAN is enclosedherewith..."

                                But when I try to use it somewhere it says incorrect PAN.
                                I have done e-KYC. So no need to submit physical documents right?
                                And when I check the status it says "Sorry, no record found."

                                Please look into this..
                                Jan 6, 2020
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 29, 2019
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                                Verified Support
                                Dec 03, 2019
                                NSDL e-Governance Infrastructure Customer Care's response
                                We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                Verified Support
                                Dec 05, 2019
                                NSDL e-Governance Infrastructure Customer Care's response
                                As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                                  shakti14243444
                                  from Delhi, Delhi
                                  Nov 20, 2019
                                  Resolved
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                                  Resolved

                                  Address: 382445

                                  As per below details, i made pan correction application.

                                  As per online status of request application, refund will be provided in seven working days.

                                  But still no refund is received.

                                  Details:
                                  Name : rathod khumansinh parbatsinh
                                  Dob: 17/12/1974
                                  Pan number: adrpr8806r
                                  Token number: [protected]
                                  Trans ref number: rhmp[protected]
                                  Date:[protected]
                                  Amount: rs.106=90
                                  Jan 5, 2020
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 25, 2019
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
                                  Verified Support
                                  Dec 03, 2019
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                  Verified Support
                                  Dec 05, 2019
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  We had replied to your concern on the registered email Id ([protected]@GMAIL.COM) mentioned in the application. Request you to refer to the reply sent from [protected]@nsdl.co.in for necessary action.
                                  Hello,

                                  I am unable to track the application.

                                  Search results says there is no such record. I submitted application through e-KYC.

                                  Please advise.

                                  Acknowledgment number:
                                  [protected]

                                  Thanks
                                  NSDL e-Governance Infrastructure Customer Care's response, Nov 25, 2019
                                  Verified Support
                                  As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [email protected]
                                  Send my pan card home address
                                  Villeg: Bihuli somali hanumanganj Ramkola kushinagar utter Pradesh PIN 274305
                                  Please despatch my pan card at home address
                                  NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2019
                                  Verified Support
                                  Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
                                  NSDL e-Governance Infrastructure Customer Care's response, Dec 4, 2019
                                  Verified Support
                                  We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
                                  NSDL e-Governance Infrastructure Customer Care's response, Dec 6, 2019
                                  Verified Support
                                  We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
                                  NSDL e-Governance Infrastructure Customer Care's response, Dec 10, 2019
                                  Verified Support
                                  As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
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                                    N
                                    NBP entertainment
                                    from Mumbai, Maharashtra
                                    Nov 20, 2019
                                    Resolved
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                                    Resolved

                                    Address: Gurgram,bhagwanpur,purba medinipur, Purba Medinipur, West Bengal, 721633

                                    Sir,

                                    I open an atal pension yojana (Apy) and contribute regularly through my sbi account ([protected]) on 11.10.2018. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'.
                                    Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

                                    Name: pallab routh
                                    Pran:[protected]
                                    Mobile no. [protected]
                                    A/c [protected]
                                    Date of join 11/10/2018

                                    Thanking you

                                    Pallab routh

                                    [protected]
                                    +1 photos
                                    Dec 25, 2019
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 21, 2019
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
                                    Verified Support
                                    Nov 22, 2019
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                                    Sir i have applied for pan card in last month, online status was " your pan has been despatched through blue dart service" but now it is changed that " it is returned to nsdl" i request u to re despatched on same address and last time i dint contacted by any any one plz note my contact number [protected]
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                                      Tejavath Ramudu
                                      from Hyderabad, Telangana
                                      Nov 19, 2019
                                      Resolved
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                                      Resolved

                                      Address: Survey No.64, Beside Next Galleria Mall, Madhapur,Hyderabad, Telangana 500081, Postmaster, Post Off

                                      Dear sir/madam,
                                      I have applied for a new pan card in the name of arepally nagamma which dispatched our address in 26-october-2019. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                                      Therefore, i requesting your resend my pan card. I mentioned our details below.

                                      Applicant name: arepally nagamma
                                      Acknowledgement number: [protected]
                                      Date of application: 21-october-2019
                                      Mobile no: [protected].
                                      Re change my address
                                      Delivery address:survey no: 64 beside next galleria mall, madhapur, hi tech city hyderabad pin - 500081.
                                      +1 photos
                                      Nov 21, 2019
                                      Complaint marked as Resolved 
                                      I am complaint about not received my pan card which is re dispatched . please resend to my address. Delivery address: Survey no: 64 Beside Next Galleria Mall, Apparel training design center, Madhapur, Hi tech city Hyderabad Pin- 500081.
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Nov 19, 2019
                                      Updated by Tejavath Ramudu
                                      I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post.
                                      Delivery address:Survey no: 64 Beside Next Galleria Mall, Madhapur, Hi tech city Hyderabad Pin- 500081.

                                      Verified Support
                                      Nov 25, 2019
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
                                      Verified Support
                                      Nov 29, 2019
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
                                      Verified Support
                                      Dec 03, 2019
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
                                      Dec 11, 2019
                                      Updated by Tejavath Ramudu
                                      Shall help me my problem.. This my number [protected]
                                      I m not able apy transcation statement ..moreover its showing invalid pran no...i deposited through atal bihar pension yojana pn airtel app😡
                                      NSDL e-Governance Infrastructure Customer Care's response, Nov 21, 2019
                                      Verified Support
                                      Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on 022-24993499
                                      Pan number invalid bata rha h
                                      NSDL e-Governance Infrastructure Customer Care's response, Dec 3, 2019
                                      Verified Support
                                      Inconvenience caused is highly regretted. Kindly DM your contact details or write us at [email protected], so that our support team will contact you and assist you in respect of your query.
                                      NSDL e-Governance Infrastructure Customer Care's response, Dec 4, 2019
                                      Verified Support
                                      We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
                                      NSDL e-Governance Infrastructure Customer Care's response, Dec 6, 2019
                                      Verified Support
                                      We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
                                      NSDL e-Governance Infrastructure Customer Care's response, Dec 10, 2019
                                      Verified Support
                                      As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
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                                        theshubhamuniyal
                                        from Delhi, Delhi
                                        Nov 19, 2019
                                        Resolved
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                                        Resolved

                                        I still haven't received my pan card

                                        Address: B/104, Shree Ambika Complex, Medtiya Nagar Ph-1, Opp.Seven Square Academy, Deepak Hospital Lane, Mira Road(E), Thane, Maharashtra, 401107
                                        Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                                        It's almost 1 month i've submitted my pan application for change from minor to major on 24th october 2019 but it's still not processed. From about 15 days its showing this message "your request for 'new pan card and/or change/correction in pan data' has been marked for audit by itd and sent back to nsdl for examination'". I would request nsdl pan services to look into thos matter asap....
                                        +1 photos
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