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3.5
Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 81

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N
Nilesh Dhyani
from Delhi, Delhi
Dec 7, 2019
Resolved
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Resolved

I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered the correct otp several times and it kept saying 'your request cannot be processed, please try after some time.'

My token no is:[protected]
Email: [protected]@gmail.com
Dob: 24/09/1998

Please resolve my problem as soon as possible
Jan 25, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Verified Support
Dec 12, 2019
NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Verified Support
Dec 17, 2019
NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
Verified Support
Dec 19, 2019
NSDL e-Governance Infrastructure Customer Care's response As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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    R
    Raj Dere
    from Vasai-Virar, Maharashtra
    Dec 7, 2019
    Resolved
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    Resolved

    Address: PLOT.NO-D/92,SECTOR-20, 400706

    I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected]

    I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

    Exception in generating esign user pdf inside esigncontroller for token no.
    [protected]
    Please help to resolve this issue immediately. As i have already made the payment to nsdl.

    Thanks
    Raj kisan dere
    Jan 19, 2020
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Dec 10, 2019
    NSDL e-Governance Infrastructure Customer Care's response     To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID. You may send these details through e-mail at [protected]@nsdl.co.in
    Verified Support
    Dec 12, 2019
    NSDL e-Governance Infrastructure Customer Care's response     We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
    Verified Support
    Dec 17, 2019
    NSDL e-Governance Infrastructure Customer Care's response     We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
    Verified Support
    Dec 19, 2019
    NSDL e-Governance Infrastructure Customer Care's response     As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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      G
      gurjeetcics
      from Ludhiana, Punjab
      Dec 7, 2019
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      Address: 191-c Preet nagar Ladowali Road Jalandhar, Jalandhar, Punjab, 144001

      Dear sir,
      My self gurjeet singh having two trading account in karvay stock broker in jalandhar branch. Account no is 1972853 and 1972544 in the name of jasbir kaur w/o gurjeet singh and gurjeet singh s/o harnam singh respectively.
      Our demate account no is in[protected] and in[protected] of nsdl account linked with karvay stock broker.
      Many time i was send email to karvay but karvay not reply for my compalint. Kindly transfer our share as soon as possible.
      Thanks
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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        S
        Shaifali Sonkar
        from Varanasi, Uttar Pradesh
        Dec 6, 2019
        Resolved
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        Resolved

        pran kit not received yet

        Address: 117/656-2 k block ambedkar nagar kanpur, 208025

        On 26 feb i have got a msg that your pran kit was dispatched to your communication address and now its been 10 months almost i have not received my pran kit... I have mailed abt this to my department bt not got satisfied rply... Now i track my consignment nb it was dispatched to other pin and to other state... The same consignment nb alloted to other or my pran kit was dispatched to other state after 10 mnths... Help me abt this plzzz???...
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        P
        prasad dhadve
        from Mumbai, Maharashtra
        Dec 6, 2019
        Resolved
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        Resolved

        Address: 400101

        I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
        Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
        Now its been over a month but neither the refund has come nor e-kyc has completed.
        Please refund my money. Details are given below:
        Token no. [protected]
        Dob: 19/10/1989
        Name prasad dhadve
        E mail: pr89. [protected]@gmail.com
        Jan 12, 2020
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Dec 10, 2019
        NSDL e-Governance Infrastructure Customer Care's response         This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
        Verified Support
        Dec 10, 2019
        NSDL e-Governance Infrastructure Customer Care's response         Inconvenience caused is highly regretted. We are following up with the concern team for earliest resolution.
        Verified Support
        Dec 10, 2019
        NSDL e-Governance Infrastructure Customer Care's response         Inconvenience caused is highly regretted. We are following up with the concern team for earliest resolution.
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          S
          saikumar0204
          from Delhi, Delhi
          Dec 6, 2019
          Resolved
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          Resolved

          I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

          I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

          Exception in generating esign user pdf inside esigncontroller for token no. [protected]

          Please help to resolve this issue immediately. As i have already made the payment to nsdl.

          Thanks
          Chodipilli sai kumar
          Jan 19, 2020
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Dec 10, 2019
          NSDL e-Governance Infrastructure Customer Care's response           To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
          Verified Support
          Dec 12, 2019
          NSDL e-Governance Infrastructure Customer Care's response           We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
          Verified Support
          Dec 17, 2019
          NSDL e-Governance Infrastructure Customer Care's response           We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
          Verified Support
          Dec 19, 2019
          NSDL e-Governance Infrastructure Customer Care's response           As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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            R
            ravikumaran98
            from Chennai, Tamil Nadu
            Dec 5, 2019
            Resolved
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            Resolved

            Address: 3(1),ESWARAMOORTHI NAGAR, 6TH STREET,VELLINGADU, 641604

            I have applied for reprint of pan card last week. The amount got deducted but still i couldn't track my pan card status. I also have the acknowledgement copy with me. I am in urgent need because i need to open a bank account and i have pan card copy. But the banks are strictly allowing only to bring a original while opening a bank account. Pls try to help me
            Jan 12, 2020
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Dec 10, 2019
            NSDL e-Governance Infrastructure Customer Care's response             Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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              द
              देवी सिंह सोलंकी
              from Jodhpur, Rajasthan
              Dec 5, 2019
              Resolved
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              Resolved

              Address: AMLIYAR DHANIN KUMBHALGARH RAJSAMAND, 313334

              I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

              I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

              Exception in generating esign user pdf inside esigncontroller for token no. [protected]

              Please help to resolve this issue immediately. As i have already made the payment to nsdl.
              Jan 13, 2020
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Dec 10, 2019
              NSDL e-Governance Infrastructure Customer Care's response               This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
              Verified Support
              Dec 11, 2019
              NSDL e-Governance Infrastructure Customer Care's response               As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
              Verified Support
              Dec 13, 2019
              NSDL e-Governance Infrastructure Customer Care's response               As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
              View replies
              I had applied for pan change and the application was filled properly and after making payment the application got rejected. My acknowledgement number is [protected]
              Reply
              NSDL e-Governance Infrastructure Customer Care's response, Dec 27, 2019
              Verified Support
              This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
              NSDL e-Governance Infrastructure Customer Care's response, Dec 31, 2019
              Verified Support
              As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [email protected]
              For what money has been deducted tell full details

              Please give me my money

              This payment has been taken fraudulently. Please refund my money. thanks
              Reply
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                S
                skulloverlord
                from Delhi, Delhi
                Dec 5, 2019
                Resolved
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                Resolved

                I have applied for on line pan card application and had completed paying through online. My pan application token no is xxxxxxxx.

                I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

                Exception in generating esign user pdf inside esigncontroller for token no. Xxxxxxx

                Please help to resolve this issue immediately. As i have already made the payment to nsdl.
                Jan 15, 2020
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Dec 10, 2019
                NSDL e-Governance Infrastructure Customer Care's response                 This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
                Verified Support
                Dec 11, 2019
                NSDL e-Governance Infrastructure Customer Care's response                 As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
                Verified Support
                Dec 13, 2019
                NSDL e-Governance Infrastructure Customer Care's response                 As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
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                  P
                  [email protected]
                  from Mundi, Madhya Pradesh
                  Dec 4, 2019
                  Resolved
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                  Resolved

                  Address: Shajapur, Madhya Pradesh, 465333

                  I was filing application for correction of pan after filing form and making payment when i go for authentication with aadhar otp i filled otp for 3 times it shows a windom in writing "exeception in generating esign user pdf inside esigncontroller for tokrn number [protected].
                  Please do help me as early as possible as i need my pan for document verification for purpose of my job
                  Jan 29, 2020
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 06, 2019
                  NSDL e-Governance Infrastructure Customer Care's response                   This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
                  Verified Support
                  Dec 11, 2019
                  NSDL e-Governance Infrastructure Customer Care's response                   Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
                  Verified Support
                  Dec 13, 2019
                  NSDL e-Governance Infrastructure Customer Care's response                   As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
                  Verified Support
                  Dec 17, 2019
                  NSDL e-Governance Infrastructure Customer Care's response                   As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in
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                    N
                    NAQVI GROUPS
                    from Bhubaneshwar, Odisha
                    Dec 4, 2019
                    Resolved
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                    Resolved

                    Address: 12 belwa allahabad sahson uttar pradesh, Allahabad, Uttar Pradesh, 221507

                    Dear sir,
                    I have applied for a new pan card in the name of ranvijay which dispatched our address in june 2019. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                    Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                    Applicant name: ranvijay
                    Acknowledgement number: n - [protected]
                    Date of application: 20 may 2019
                    Mobile no: [protected]
                    Jan 7, 2020
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 06, 2019
                    NSDL e-Governance Infrastructure Customer Care's response                     Dear Ranvijay,

                    As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [protected]@nsdl.co.in
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                      S
                      Sana Roy
                      from Mumbai, Maharashtra
                      Dec 2, 2019
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra, 421202

                      Sir/madam,

                      I have applied for new pan card on 2nd december 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                      "thank you for using online facility for pan application.

                      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                      But when i checked my application status today, it was shown "sorry, no record found."

                      Please check my application

                      Thanking you
                      Seemran singh
                      Jan 12, 2020
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 04, 2019
                      NSDL e-Governance Infrastructure Customer Care's response                       Dear Seemran,

                      Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                      Verified Support
                      Dec 06, 2019
                      NSDL e-Governance Infrastructure Customer Care's response                       We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                      Verified Support
                      Dec 06, 2019
                      NSDL e-Governance Infrastructure Customer Care's response                       We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                      Verified Support
                      Dec 09, 2019
                      NSDL e-Governance Infrastructure Customer Care's response                       We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                      Verified Support
                      Dec 12, 2019
                      NSDL e-Governance Infrastructure Customer Care's response                       As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                        P
                        Pritamlove
                        from Mumbai, Maharashtra
                        Dec 1, 2019
                        Resolved
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                        Resolved

                        Address: Near ganga mayi mandir nawalgarh, Jhunjhunu, Rajasthan, 333042

                        Sir mene pan card generate kiya [protected] ye token no. H but ye time out aa gya page aur fees abhi tk refund nhi hui 20 days ho gye aur pan service me to likha ha 7 days me refund ho jayega but nhi hua. Pan card online bana rhe the aur ekyc option me 3 baar otp sent kiya to nhi aaya otp aur so vapas se token generate bola to 2 times fees cut krwai tb bhi same issue
                        Jan 11, 2020
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 03, 2019
                        NSDL e-Governance Infrastructure Customer Care's response                         To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                        Verified Support
                        Dec 04, 2019
                        NSDL e-Governance Infrastructure Customer Care's response                         We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                        Verified Support
                        Dec 06, 2019
                        NSDL e-Governance Infrastructure Customer Care's response                         We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                        Verified Support
                        Dec 10, 2019
                        NSDL e-Governance Infrastructure Customer Care's response                         As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                          S
                          smptsinh
                          from Mumbai, Maharashtra
                          Nov 29, 2019
                          Resolved
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                          Resolved

                          Sir,

                          I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, the system shows an error message 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

                          Name: sampat singh rathore
                          Pran:[protected]
                          Mobile no.[protected]
                          Email id: smpt.[protected]@gmail.com

                          Thanking you
                          Jan 8, 2020
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 02, 2019
                          NSDL e-Governance Infrastructure Customer Care's response                           Dear Sampat,

                          Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
                          View replies
                          We applied new pan card october-2019,

                          as per your site information it should be delivered on 11.11.2019 but still we are not received our new pan card .
                          Reply
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                            A
                            Ayushi Dangayach
                            from Jaipur, Rajasthan
                            Nov 29, 2019
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                            Address: 5 Moti Doongri Road, opposite Abhishek Hospital, Jaipur, Rajasthan, 302004

                            I have been trying to open a new demat account in zerodha. I completed all the steps, including the e signature. After that it redirected me to the nsdl website where i was asked to enter the aadhar number. After entering it, it said an otp would be sent to my email and mobile, but nothing came even after making a lot of attempts at different times.
                            Please look into at on urgent basis.
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                              A
                              Ayush464
                              from Mumbai, Maharashtra
                              Nov 28, 2019
                              Resolved
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                              Resolved

                              Address: 560060

                              Sir/madam,

                              I have applied for new pan card for my brother on 27th november 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i received message like below.

                              "thank you for using online facility for pan application.

                              If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                              When i am checking my application status today, it is showing "sorry, no record found."

                              I'm checking on https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                              Please check my brother's application.

                              Thanking you
                              Ayush kumar sinha (For animesh kumar sinha - ack no. [protected])
                              Dec 2, 2019
                              Complaint marked as Resolved 
                              Extremely happy with the support. Though I would like the Tech team to address the 'Sorry, no records found' issue. I suggest the message be replaced with more comprehensive one like 'Please wait for 1 or 2 days for our database to update the correct status' or anything more understandable. But the support was right up to the task. Very happy. Thanks!
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 02, 2019
                              NSDL e-Governance Infrastructure Customer Care's response                               As per the telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at [protected]@nsdl.co.in.
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                                M
                                MeghanaYadav
                                from Pune, Maharashtra
                                Nov 26, 2019
                                Resolved
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                                Resolved

                                Sir/madam,

                                I have applied for new pan card on 25th november 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

                                "thank you for using online facility for pan application.

                                If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                But when i checked my application status today, it was shown "sorry, no record found."

                                Please check my application

                                Thanks,
                                Meghana yadav
                                Meghan
                                Jan 5, 2020
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 29, 2019
                                NSDL e-Governance Infrastructure Customer Care's response                                 Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                                Verified Support
                                Dec 03, 2019
                                NSDL e-Governance Infrastructure Customer Care's response                                 We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                Verified Support
                                Dec 05, 2019
                                NSDL e-Governance Infrastructure Customer Care's response                                 As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
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                                  usharajawat24
                                  from Mumbai, Maharashtra
                                  Nov 26, 2019
                                  Resolved
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                                  Resolved

                                  Address: 400094

                                  Hello,
                                  I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account. However it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
                                  Please refund this amount in my bank account:
                                  Details are attached as an image (Screenshot of payment)
                                  Jan 5, 2020
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 29, 2019
                                  NSDL e-Governance Infrastructure Customer Care's response                                   To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                                  Verified Support
                                  Dec 03, 2019
                                  NSDL e-Governance Infrastructure Customer Care's response                                   We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                  Verified Support
                                  Dec 05, 2019
                                  NSDL e-Governance Infrastructure Customer Care's response                                   As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
                                  View replies
                                  My mobile number [protected] please update
                                  Reply
                                  Surajdev Hardevram kahar's reply, Nov 17, 2019
                                  Please mobile number update 9624264983
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                                  1 found this helpful
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                                    S
                                    Sreekala Arun
                                    from Mumbai, Maharashtra
                                    Nov 26, 2019
                                    Resolved
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                                    Resolved

                                    Sir/madam,

                                    I have applied for a new pan card on 25th november 2019 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

                                    "thank you for using an online facility for pan application.

                                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                                    But when i checked my application status today, it was shown "sorry, no record found."

                                    Please check my application

                                    Thanking you
                                    Sreekala nair
                                    Jan 5, 2020
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 29, 2019
                                    NSDL e-Governance Infrastructure Customer Care's response                                     Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
                                    Verified Support
                                    Dec 03, 2019
                                    NSDL e-Governance Infrastructure Customer Care's response                                     We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
                                    Verified Support
                                    Dec 05, 2019
                                    NSDL e-Governance Infrastructure Customer Care's response                                     As we have not received any feedback from your end, we hope  that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in
                                    View replies
                                    I haven't received the PRAN kit till date despite the CRA website claiming that the same has been dispatched on dt 16.07.2019 . I haven't received any response to my mail yet.
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                                      S
                                      suresh bhat 1
                                      from mumbai, Maharashtra
                                      Nov 26, 2019
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                                      Address: borivali west,Mumbai 400092, Mumbai City, Maharashtra

                                      I purchased 4 non convertiable debentures from varius companies in august/sept/oct 2019.
                                      Even after writing and calling nsdl numbers there is no reply since 15 days
                                      There is toll free number of nsdl but they are giving big bhashan, insted of resolving my problems. Sometimes nobody picks the phone,
                                      Even after writing 3 letters in 15 days there is no reply.
                                      Today one person called me and asking for rupees 70 to lodge a complaint.
                                      I am asking for quarterly printed statements which is free.

                                      Suresh bhat
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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