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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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3575
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 78

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N
nagashree ramachandra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my pran not found in data base

Address:#10, ADB quarters, Mysore Ooty road, sewage faram, Mysore, Karnataka

I open a APY account and money has been cut every month. I haven't received my PRN kit because of my change of address. So if I try to open the NPS app with PRAN number it will show as the ' PRAN number is not in data base', due to this I am unable to access my APY. Kindly help to resolve this problem as Soon as possible and provide my password if possible....
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P
pojha1003
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pfrda registration against this acknowledgement id is pending for confirmation of registration pending

My Acknowledgement Number is 11027436 and the Acknowledgement Date is 06/01/2020. When I try to Complete Pending Registration, I get the message "Registration against this Acknowledgement Id is pending for confirmation from payment Gateway.Please try again after sometime." I am getting this message for the last 10 hours....
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P
Prasad Bauchkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to complete the registration in enps

I am getting below error since 2 days and unable to complete the registration.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime"

Now it seems the system is hung and i am unable to login to do the payment and complete the registration

Acknowledgement id: 11007739

Please help to resolve this urgently as...
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Address:606001

I applied for pancard through nsdl using ekyc mode.
Payment deducted but otp not coming in mobile phone for pancard ekyc verification
Now i applied through normal way
I want my amount to be refunded
My temporary token no is mentioned below
How many days it will take to get my amt refunded
Done through nsdl service portal

Token no. [protected]...
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J
jeena shaji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card re application

Address:Coastal chambers building Opp medivision ravipuram ernakulam, 682016

Dear sir,
I have applied for a new pan card in the name of shivam shah which dispatched our address in 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address...
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P
paresh mahesh gaonkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan application shows - pan application send back to nsdl for audit by itd.

Address:[email protected], 411058

I have applied for correction in pan card (Acknowledgement no. [protected]).

Pan card no. Affps7732f
Name - gurudatta kamalakar savant
Date of birth[protected]

I need it urgent. As status showing that the pan application sent back to nsdl for audit by itd.

Check and revert back. Solve my issue as soon as possible.

Regards
Gurudatta savant...
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B
Beenatul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps lite pran - 500014163680

Address:1st floor,Times Tower,Kamala Mills CompoundSenapati Bapat Marg,Lower Parel, Mumbai City, Maharashtra, 400013

Sir,

I opened an nps through bank of baroda, manjalpurbranch, vadodara, gujarat and contribute regularly. But i unable to track my contribution. While i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no.[protected] or email id. [protected]@yahoo.com

Beena atulkumar patel...
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S
shubham.t
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to complete registration

Address:Ghaziabad, Uttar Pradesh, 201014

I could not complete the registration and while attempting to log in again it says "registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Name: shubham tiwari
Acknowledgement number: 11019429
Acknowledgement date:[protected]
Dob: 15-02-91

Please help to resolve this at earliest so that i can complete my payment and...
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Y
Yaswanth987654321
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-sign pan application status shows no record found

I have applied for a new pan card on 30 December 2019. I received acknowledgement number [protected] after payment and e-sign.

I also received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when I tried to check my application...
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I
Il VïsHü Il
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card application status problem

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello sir/ma'am
I submitted my pan application form through e-sign and paid the amount.I got my acknowledgement number (protected) on 30 dec 2019.But when i track the status of application it shows no record found.

I hope you'll fix this and share the solution with me as soon as possible.
Thanks You
Yours sincerely
Atanu Bakshi...
+1 photos
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S
Sudarshan Khawase
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran number not found in database of cra

Address:Thane, Maharashtra, 421301

Sir,

I had open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN or login or even forget password, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible.

Name: Sudarshan Khawase
PRAN: 50...
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A
Ashwani_yadav
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I did payment for my pan card and then it shows transaction failed but I didn't got my refund

Address:New Delhi, Delhi

I did payment for my pancard. Money got deducted from my paytm wallet but when it redirected to nsdl page it says transactions failed and i will be refunded my money back but i didn't got my refund yet wallet transactions id [protected] please refund my money. I did payment on 29 dec as i did from my wallet so refunds are instant. I haven't got it yet....
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Natasha Rastogi
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to receive otp for application of pan card (through ekyc) even after payment

Address:Meerut, Uttar Pradesh, 250002

I applied for pan card through e kyc mode on 23-dec-19 but my application stands incomplete because of not receiving otp on my mobile phone even after repeated attempts.
Unable to even refund my payment amount of rs 106.90 because the email id of nsdl is not accepting mails.
*find attached the non delivery screenshot from the mail id [protected]@nsdl.co.in*

Following are the details of my application

Token...
+2 photos
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J
Jale Manohar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card transaction failed

I use nsdl website to create a pan card of my neighbor. Temporary token is [protected]. I use e-sign option for him. I have paid an amount of rs.106.90 using my paytm wallet. My balance was deducted from the bank on 17/12/2019 "but the transaction got failed and it was like transaction got failed we will refund the amount. But i didn't got the money. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund...
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Natasha Rastogi
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to receive otp for verification of kyc for application of pan card even after payment

Address:D 115, Surya palace, Meerut, Uttar Pradesh, 250002

I applied for pan card through e kyc aadhar but i am stuck on the last step where otp is asked. Even after repeated trials, i am unable to recieve otp. Also, the customer care number of nsdl office is also going unanswered.
I am providing the token number [protected] for reference.
I am facing great inconvenience because of that, since i need pan card number for my new job on urgent basis. Also, there is no place to file a...
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J
jeetu87
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

when setting ipin - error message - pran not found in database

Address:11

Dear sir/madam,

I open an nps but i am trying to set ipin in nps, it is showing pran not found in database, i am facing the problem right after i got my pran.

Please help me to resolve the issue as early as possible so that i can set my
Ipiin and login with system.

Below is my detail:

Name : jitendra kumar tripathi
Pran :[protected]
Email : [protected]@yahoo.com...
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A
Ankit Ganwal Jii
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduct but transaction is failed

Address:VPO-NAHAR, TEH-KOSLI, Rewari, Haryana, 123303

Sir
Amount deduct but transaction is failed.
My transaction paytm number is [protected].
Wallet transaction id - [protected].
Order id - 101005024149624122019232201577209920456.
My nsdl registered token number is - [protected].
My dob - 21/02/2001.
My email id - [protected]@gmail.com

So sir i request to return my deduct amount in my paytm wallet.
Name - ankit...
+1 photos
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C
chandru kadlajji
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-sign/ekyc applied pan update status shows no record found

Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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U
Utsav08
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl online pan application

I had applied for pan on nsdl website 3 days ago. I have submitted my details and the fee has been paid. Now when i try to complete my application going through the link provided in my e-mail, it states "your request cannot be processed. Please try after some time."
It has been 3 days and still i am not able to complete my application. What should i do now?
It is urgent. I need my pan as soon as possible....
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K
KillsGOD GAMING And Roast
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no records

Sir/madam,

I have applied for new pan card on 25th dec 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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