NSDL e-Governance Infrastructure Complaints & Reviews

I am an 80 year old senior citizen. I had applied for name correction online with payment. I have received a new pan card without any name correction. My coupon no was u-g02932936. Multiple e mails to pan india pointing out their mistake has not yielded any result. They have provided me with a contact no.[protected] which i have been trying to connect for a week without success. A simple spelling correction in the name has not been done. How negligent these ooficials are in their duty. I shall seek your help to do the needful. Hopefully i will not be disappointed.

Dear sir,
I have applied for a new pan card in the name of vandana bharati which dispatched our address in december. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: vandana bharati
Acknowledgement [protected]
Date of application:
Mobile no: [protected]

My pan no is ACJPR3843B. Same pan no is issued to another person. he is a RESIDENT OF HIMANCHAL PRADESH AND I AM FROM NAGROTA GUJROO, KATHUA, 184205. J&K. MY NAME IS GOVIND RAM S/O SH. DHANI RAM. MY DOB IS 10/09/1956. AND HIS NAME IS GOVIND RAM CHITRANTA . I DON'T KNOW HIS DOB AND PARENTAGE i AM A BUSINESSMAN. i came know it through KYC. So please advise me to rectify my pan nO. my mail id is [protected]@gmail.com moBile no is [protected]. I HAVE ALSO FILED ITR THROUGH THIS PAN NO FEW YEARS BACK. AT THAT TIME THE PAN CARD WAS REGISTERED ON MY ADDRESS BUT NOW BY SOME MEANS THAT PERSON HAS CHANGED THE ADDRESS. HE ALSO GOT HIS ADHAR LINKED TO IT. SHALL I GET ANOTHER PAN CARD ISSUED ON MY NAME PLZ GUIDE FOR FURTHER ACTIONS. THANKS

Hello Team,

I applied for a new PAN card for my friend on the NSDL site:
https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

1. Filled the form and gave the Aadhaar details and reached the payment gateway page.
2. Selected 'PayTM' and entered the OTP which I received on my phone and the amount was deducted from my account.
3. Page was automatically refreshed after few seconds and landed me back on the payment gateway page requesting to pay again.
4. I again selected the PayTM option and received OTP and entered it.
5. The payment was successful and landed me on the Aadhaar acknowledgement page.

Everything went fine and the application process was successful until I checked my PayTM account where I was charged twice 106.90 with a 2 mins gap. NSDL charged me a total of 213.80 for one PAN card application.

PAN Application Token Number: [protected]
Acknowledgement Number: N- [protected]
Charged PayTM Mobile Number: [protected]

I tried reaching PayTM and they said the payment cannot be reversed as it was already charged by NSDL and requested to contact NSDL only.

Therefore, I request you to refund my amount 106.90 back to my PayTM account.

Thank you.

Re; new pan application acknowledgement no. [protected]

The online application for my pan linked with aadhar was applied on 12th dec. On checking its status on nsdl site it shows as -"income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application."... Its been 40 days now and status still remains same.
I am a housewife so never had pan card neither applied for it earlier. This is the first time i have applied for the pan on 12th dec'19, and on tracking and finding such status i placed a call to tin call centre on 16th dec'2019 where been told my complaint has been escalated further to pan deptt to help resolve. Again same communication and response rcvd on 20 jan'20.
Its been 45 days now and the pan status remains as is, with no clue when i will get my pan card.

Dear sir,
I have applied for a new pan card in the name of heera devi meena which dispatched our address in dec-2019. Bit due to change of my residence i couldn’t receive the pan card.

Therefore, i requesting to kindly resend my pan card to my new address a mentioned below.

Applicant name: heera devi meena
Address :-quarter no. E-603, railway colony, jagat pura - jaipur, 302017
Date of application: 24 novembe-2019
Mobile no: [protected]

I have applied for new pan card on 25th january 2020 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Satvik sharma

Sir/madam,

I have applied for new pan card on 22nd jan'20 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

[protected] this is my acknowledgement receipt number

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Sonali ganju

[protected] is my token no. The application failed due to system is unable to sign via e kyc, after the payment, they said the money refund shall take 7 days as an application failed, it's already 7 days but the money isn't yet refunded by nsdl. It had happened while filling correction in pan card form. Please resolve it as soon as possible because i cannot money and time.

Hi sir/madam,
I am unable to login to nps account. Getting the below error:
Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime.

Details:
Acknowledgement number 11045257
Name of subscriber picklu paul
Receipt date[protected]:59:01
Date of bitth[protected]

Please help me to resolve this issue.

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: rani borusu
Pran:[protected]
Mobile. [protected]
Email id: borusu. [protected]@gmail.com

Thanking you

Nsdl — e-sign/ekyc applied pan application status shows no record found

My pan card number is aocpj1503r

I have got the acknowledgement mail with the number from nsdl but when i enter that number to search for the status it is showing as no records found

Can you please help ke with as what is the issue here and why it is unable to find my records in the system

Hi,

I registered in the nps account and got the pran no[protected] by email and sms, but i am not able to login to set my ipin and to contribute towards my investment. Please help.

I am getting the error "pran not found in database" always.

Below are my details to contact.

Name: akhil prasad
Email: [protected]@gmail.com
Phone: [protected]

I have started registration through ack no 11029129 and date 07/01/2020. I was unable to complete payment for initial contribution and have been getting the error 'registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime' for the past 1 day. Could you help to resolve this error?

I have been trying to get a updated pan card (Updating the photo from aadhar card also as a proof)

On 6th of january i paid the fees but my application got rejected stating "your e-kyc /e-sign based request has failed hence you cannot proceed the application with e-kyc /e-sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." but still no refund (Token : [protected])

Even today i. E. On 16th jan i tried to get a reprinted pan card & for this i filled all the details correctly & paid the money as well from g-pay but on the website it's still asking for money payment (Token : [protected])

Kindly help regarding this so that i could get refund on both the instances & kindly ensure that if money is debited the status should reflect on nsdl site

Thanks & regards,
Vamsi

Ir/madam,

I have applied for new pan card on 15th jan 2020 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Regards
Pradip patel

Tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option. From drop down i selected c-dac.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 7 days. I am not able to proceed further.

My token no is: [protected]
Name : ansari maqsood noorbasar
D. O. B : 12/05/2001
Email : [protected]@gmail.com / muhammadmaaz. [protected]@gmail.com

Hello sir,
I am rajendra singh from uttarakhand, sir mere father assam rifles se 2017 me penson aa gaye hai,, aur ab mujhe relation certificate ke jarurat thi, so sir please mujhe mera relation certificate issue karke mera email id [protected]@gmail.com, pe send karne ki kirpa kare please sir,

Father details
Pan singh s/o rup singh
18 ar, no-g/183747k

Hello,

I am trying to register for a new nps account.

Acknowledgement no[protected]
Acknowledgement date - 08/01/2020

Its been more than 24 hours and i am still displayed with the following message:

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."

Can anyone help me complete my registration please, so that i can proceed with payments?

Sir/madam,

I have applied for new pan card on 8th november 2020 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received the acknowledgement recipt.

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Mukul verma