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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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3575
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 79

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S
shrirajyadav
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no record found of pan card

Address:246725

When i entered my details on the site to verify my pan it showed me no record found. I just wanted to know why it is so.
My pan number is atfpy2266e.
My surname is yadav. And my date of birth is[protected].
I have to link my pan card with adhaar.
On verifying the pan by entering thee details it shows that "no record found"
Kindly answer me or resolve my problem...
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D
Dharmendra2411
from Ahmedabad, Gujarat
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same pan allotted to two individuals

Address:Sarjapur Road, Bangalore, Karnataka, 562107

Applied for fresh TAN on 5th Oct, 2019. A TAN allotment letter was downloaded allotting BLRD07499C to the undersigned. However, when checked with Incometax website Know Your TAN, details, address, TAN AO codes shown are different. As confirmed from NSDL call centre, TDS has been also filed in 2010 through same TAN. Kindly verify and resolve.
Ph:[protected]...
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G
Grim empire
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ekyc pan application failed please refund my money

Hello sir i was applied for e sign in pan application but my pan application is failed thats shows your demographic details mismatch even i fill right details
Nd pleas tell me why thats hapens every time pleas guide me
Pleas refund my money

Token number:[protected]

Upi ref:[protected].

Email: [protected]@gmail.com

Date of birth: 04 dec 1997

Please...
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A
ajitkumar padhy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in database : first time login.

Dear sir/madam,

I opened an nps account through sbi online banking and got the pran number. But when trying to set ipin, it is showing "pran not found in database".
Why it is not there in database after the pran is generated?
Please resolve the issue as early as possible or send my password to my mobile no. Or email id. I have not share my pran here, if you need my pran to resolve my issue, please ask me through...
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N
Narayana_1986
from Hospet, Karnataka
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nsdl e-governance infrastructure pran not found in database of nps cra

Address:CV Raman nagar, 560098

Sir,

I opened an atal pension yojana (Apy) and contribute regularly. But i am unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Email id.: narayanshetty. [protected]@gmail.com
My mobile no - [protected]...
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R
R45k
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about pan card courier service center in gurgaon

Address:Maha laxmi garden near Doltabad flyover front of shani Mandir courier service centre., Gurgaon, Haryana, 122001

I am applying for pan card is 27th.November 019 & he send for 7th.dec. but our area courier service center is not send ..I after some days I complained against this issue for email.& And front of Our courier service center who near by me but he toking me with very rudely.badly.and demand.a wait for some day after some day he tell my pan card is send on my order but in reality he not send .
He send another shop .and not informed me....
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A
AJITHKUMAR V
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am getting pran not found in database error message

Sir,
I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: pankaja deshpande
Pran:[protected]
Mobile no.[protected]
Email id: pankaja.[protected]@gmail.combr...
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A
Ar. Vicky
from Arakkonam, Tamil Nadu
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refund not yet received

I have applied e-pan card in NSDL website, i have filled everything in that online form and at last in the payment process 71.90 rs have been deducted but it said payment failed try again. I did this for three times on 10/12/2019,
in paytm transactionn id is S11535178 and M1646102 and M1641989 these are three transaction id. The refund doesn't happen still today i need information about that transaction id and Kindly proceed for refund...
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S
Sumitgujjaini
from Kanpur, Uttar Pradesh
Sep 10, 2021
This thread was updated on Sep 10, 2021
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same pan no issued to two different person.

Address:Kanpur, Uttar Pradesh, 208022

Same PAN Number is issued to two different people. We both have same Name(Sumit Gupta), Father's Name(Prem Chandra Gupta) and D.O.B(01/08/1994).
I came to know it when i received call from bank's legal person who was telling me to pay my pending EMI's of a loan (Which i have not taken at all).

Name : Sumit Gupta
Ph No : [protected]
PAN No : BLKPG6405P...
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K
Kamala Sundaram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan online application otp failed

Hi,
I opted for e-sign in my online pan application, at the last stage the otp was not received in time. I opted for fresh otp but now it says that the e-sign has failed, you have to apply through physical mode. I have already made the payment and submitted documents online.
Pls reactivate the token number and let me complete the e-sign process
Token no. [protected]
Mobile no [protected] / [protected]...
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D
dhruvjoshi43
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exception in generating esign user pdf

Address:Tanakpur road ,tigri chauraha,amoun, ,khatima, udhamsingh nagar,, Uttarakhand, Udham Singh Nagar, Uttarakhand, 262308

I have applied for on line pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esign controller for token no. [protected]

Please help...
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I
irahulag
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not received and details not available on website

My name is rahul agrawal. My apy account is with pnb bank but i have not received pran either physically or electronically also i m not able to check my statement of transaction or view apy e-pran through your website even by selecting the option without pran details. Every time i try, i get the message 'no results found'.
I even visited pnb branch where account was opened but staff was least interested in resolving my query and hence...
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C
Chang Gogoi
from Mumbai, Maharashtra
Mar 10, 2023
This thread was updated on Mar 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card apply

Applied for pan card but got this in status as i used prefix late...

We have received the documents with reference to your pan application. However, the documents are not valid. Please click here for details

1. Words like shri, late, dr, ms, mr, mrs, m/s, kumari, smt., alias etc are not allowed.

Re-apply with correct details using online facility at https://tin.tin.nsdl.com/pan/index.html.
br...
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N
Nilesh Dhyani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

verifying

I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered the correct otp several times and it kept saying 'your request cannot be processed, please try after some time.'

My token no is:[protected]
Email: [protected]@gmail.com
Dob: 24/09/1998

Please...
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R
Raj Dere
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

esign

Address:PLOT.NO-D/92,SECTOR-20, 400706

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no.
[protected]
Please...
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G
gurjeetcics
from Ludhiana, Punjab
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karvy broker not transfer share in demat account

Address:191-c Preet nagar Ladowali Road Jalandhar, Jalandhar, Punjab, 144001

Dear sir,
My self gurjeet singh having two trading account in karvay stock broker in jalandhar branch. Account no is 1972853 and 1972544 in the name of jasbir kaur w/o gurjeet singh and gurjeet singh s/o harnam singh respectively.
Our demate account no is in[protected] and in[protected] of nsdl account linked with karvay stock broker.
Many time i was send email to karvay but karvay not reply for my compalint. Kindly...
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S
Shaifali Sonkar
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran kit not received yet

Address:117/656-2 k block ambedkar nagar kanpur, 208025

On 26 feb i have got a msg that your pran kit was dispatched to your communication address and now its been 10 months almost i have not received my pran kit... I have mailed abt this to my department bt not got satisfied rply... Now i track my consignment nb it was dispatched to other pin and to other state... The same consignment nb alloted to other or my pran kit was dispatched to other state after 10 mnths... Help me abt this plzzz???...
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P
prasad dhadve
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my money.please

Address:400101

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Now its been over a month but...
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S
saikumar0204
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

displaying exception in generating esign user pdf inside esign controller for token no for my pan application and application status is pending

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please...
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R
ravikumaran98
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reprint of pan card - cannot track status

Address:3(1),ESWARAMOORTHI NAGAR, 6TH STREET,VELLINGADU, 641604

I have applied for reprint of pan card last week. The amount got deducted but still i couldn't track my pan card status. I also have the acknowledgement copy with me. I am in urgent need because i need to open a bank account and i have pan card copy. But the banks are strictly allowing only to bring a original while opening a bank account. Pls try to help me...
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