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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 80

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देवी सिंह सोलंकी
from Jodhpur, Rajasthan
Jul 18, 2021
This thread was updated on Jul 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exception in generating esign user pdf inside esigncontroller for token no 0049311231

Address:AMLIYAR DHANIN KUMBHALGARH RAJSAMAND, 313334

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please...
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skulloverlord
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exception in generating esign user pdf inside esigncontroller for token no (protec)

I have applied for on line pan card application and had completed paying through online. My pan application token no is xxxxxxxx.

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. Xxxxxxx

Please help to resolve...
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from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after authentication throught otp window shows "exeception in generating esign user pdf inside esign controller for token number 00

Address:Shajapur, Madhya Pradesh, 465333

I was filing application for correction of pan after filing form and making payment when i go for authentication with aadhar otp i filled otp for 3 times it shows a windom in writing "exeception in generating esign user pdf inside esigncontroller for tokrn number [protected].
Please do help me as early as possible as i need my pan for document verification for purpose of my job...
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NAQVI GROUPS
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redispatch pan card for my address

Address:12 belwa allahabad sahson uttar pradesh, Allahabad, Uttar Pradesh, 221507

Dear sir,
I have applied for a new pan card in the name of ranvijay which dispatched our address in june 2019. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address...
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Sana Roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my e-pan card status

Address:Thane, Maharashtra, 421202

Sir/madam,

I have applied for new pan card on 2nd december 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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Pritamlove
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for refund fees

Address:Near ganga mayi mandir nawalgarh, Jhunjhunu, Rajasthan, 333042

Sir mene pan card generate kiya [protected] ye token no. H but ye time out aa gya page aur fees abhi tk refund nhi hui 20 days ho gye aur pan service me to likha ha 7 days me refund ho jayega but nhi hua. Pan card online bana rhe the aur ekyc option me 3 baar otp sent kiya to nhi aaya otp aur so vapas se token generate bola to 2 times fees cut krwai tb bhi same issue...
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smptsinh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance - pran not found in database

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, the system shows an error message 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: sampat singh rathore
Pran:[protected]
Mobile no.[protected]
Email id: smpt.[protected]@gmail.combr...
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Ayushi Dangayach
from Jaipur, Rajasthan
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not receiving otp after e signing demat account opening

Address:5 Moti Doongri Road, opposite Abhishek Hospital, Jaipur, Rajasthan, 302004

I have been trying to open a new demat account in zerodha. I completed all the steps, including the e signature. After that it redirected me to the nsdl website where i was asked to enter the aadhar number. After entering it, it said an otp would be sent to my email and mobile, but nothing came even after making a lot of attempts at different times.
Please look into at on urgent basis....
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Ayush464
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl - e-sign/e-kyc applied pan application status doesn't fetch any record after receiving acknowledgement

Address:560060

Sir/madam,

I have applied for new pan card for my brother on 27th november 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."br...
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MeghanaYadav
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-sign/ekyc applied for duplicate pan application status shows no record found

Sir/madam,

I have applied for new pan card on 25th november 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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usharajawat24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

session expired post payment of pan card fees

Address:400094

Hello,
I applied for pan card through e-kyc method and have done the requested payment of 106.9 rs which has been deducted from my account. However it showed that the session expired and now i have to refill all the details and redo the payment as your site does not save the draft even after clicking on the save icon.
Please refund this amount in my bank account:
Details are attached as an image (Screenshot of payment)...
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Sreekala Arun
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-sign/ekyc applied pan application status shows no record found

Sir/madam,

I have applied for a new pan card on 25th november 2019 through e-sign/e-kyc mode. I have got my acknowledgment number ([protected]). On completion of the process, i have received a message like below.

"thank you for using an online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
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suresh bhat 1
from mumbai, Maharashtra
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account statement not receiving

Address:borivali west,Mumbai 400092, Mumbai City, Maharashtra

I purchased 4 non convertiable debentures from varius companies in august/sept/oct 2019.
Even after writing and calling nsdl numbers there is no reply since 15 days
There is toll free number of nsdl but they are giving big bhashan, insted of resolving my problems. Sometimes nobody picks the phone,
Even after writing 3 letters in 15 days there is no reply.
Today one person called me and asking for rupees 70 to...
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Saibaba Dahegaonkar
from Yaval, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan online application otp not received

In the final step of online application for pan card, there is a text box to enter the otp. But i have not received any otp. I tried regenerating the otp but still the otp is not generated. It is not showing any error or success message also.
Due to this my application is stuck at the last step. Also i have already paid for the application. Please help....
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Puneet Babbar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re-dispatched pan card

Address:New Delhi, Delhi, 110027

Dear pan card departement
I have applied for a pan card for name correction in the name of vandana babbar which was dispatched our in octerber 2019. I could not recived the pan card because i was hospitalised and no one in my home, home was closed that time.

Therefore i requested you to resend my pan card to the same address
Share the whole details as below...

Applicant name - vandana babbarbr...
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Abhijith Augustine
from Sulya, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan allocated is invalid.

I received the mail stating " Dear Sir/Madam,

The Income Tax Department takes pleasure in informing that the Permanent Account Number (PAN) allotted to you is:

XXXXXXXXXX

and the e-PAN is enclosedherewith..."

But when I try to use it somewhere it says incorrect PAN.
I have done e-KYC. So no need to submit physical documents right?
And when I check the status it says...
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shakti14243444
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not get any refund for applied pan correction application

Address:382445

As per below details, i made pan correction application.

As per online status of request application, refund will be provided in seven working days.

But still no refund is received.

Details:
Name : rathod khumansinh parbatsinh
Dob: 17/12/1974
Pan number: adrpr8806r
Token number: [protected]
Trans ref number: rhmp[protected]
Date:[protected]
Amount:...
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NBP entertainment
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran not found in database during ipin creation

Address:Gurgram,bhagwanpur,purba medinipur, Purba Medinipur, West Bengal, 721633

Sir,

I open an atal pension yojana (Apy) and contribute regularly through my sbi account ([protected]) on 11.10.2018. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'.
Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: pallab routh
Pran:[protected]
Mobile...
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Tejavath Ramudu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaint about not received my pan card which is re dispatched. please resend to my address.

Address:Survey No.64, Beside Next Galleria Mall, Madhapur,Hyderabad, Telangana 500081, Postmaster, Post Off

Dear sir/madam,
I have applied for a new pan card in the name of arepally nagamma which dispatched our address in 26-october-2019. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my...
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theshubhamuniyal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I still haven't received my pan card

Address:B/104, Shree Ambika Complex, Medtiya Nagar Ph-1, Opp.Seven Square Academy, Deepak Hospital Lane, Mira Road(E), Thane, Maharashtra, 401107
Website:tin.tin.nsdl.com/pantan/StatusTrack.html

It's almost 1 month i've submitted my pan application for change from minor to major on 24th october 2019 but it's still not processed. From about 15 days its showing this message "your request for 'new pan card and/or change/correction in pan data' has been marked for audit by itd and sent back to nsdl for examination'". I would request nsdl pan services to look into thos matter asap....
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