NSDL e-Governance Infrastructure Complaints & Reviews

I use nsdl website to create a new pan card of my mother. Temporary token is [[protected]]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.106.00 using my debit card. My balance was deducted from the bank on 09/09/2019 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." this problem arises due to their otp verification failure. I need all my money or create a new pan card. They have to close their webiste if they can't fix the bugs. This is the true failure of digital india. Do something for a change.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

Oct 06, 2019

Updated by UserDude Ok

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D

devendra davane

from Mumbai, Maharashtra

Sep 10, 2019

I have applied for pan card name change online with adhar e sign.My Ack. number is N-[protected].But when I check status of Pan card it shows "sorry no record found."

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

Your PAN application has been rejected by the Income Tax Department, as another PAN application is already pending with them. In this regard, you may contact the concerned officer of Regional Computer Centre of the Income Tax Department to clear your previous application.

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Dear sir/madam,

I submitted the request to update my pan details on 08/sep/2019 using the e-sign mode and received the acknowledgment email. When i try to check the status of my application, i get a “no record found”. Please do let me know how i can check the status and if there are any pending actions on my end.
Acknowledgement number: [protected]

Thanks,
Sruthi

Nov 3, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sruthi,

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application.

Verified Support

Oct 01, 2019

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on September 28, 2019 by Trackon Courier vide AWB no.[protected].

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G

Gokul91

from Mumbai, Maharashtra

Sep 10, 2019

Dear sir
I did'nt receive my pan card and my address is
21/12 appu chetty street
Shevapet
salem-636002
Tamilnadu india

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NSDL e-Governance Infrastructure Customer Care's response, Sep 30, 2019

Verified Support

Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]

D

Digmbar Pralhad Anasune

from Mumbai, Maharashtra

Sep 10, 2019

My pran ac no[protected] is locked due to forget password.My mobile no [protected] & my email add [protected]@gmail.com & my adhar card no[protected] is not update with my Pran. So please updete my mo no, email & adhar with my pran & please give me my pran password.

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

Request you to please raise an enquiry at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on 022-24993499

NSDL e-Governance Infrastructure Customer Care's response, Oct 1, 2019

Verified Support

Dear Digmbar,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application. We are following up with ITD for earliest resolution

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Sir,
Today, september 9th 2019, i made a contribution of 5000 rs into tier -1 account (Pran number[protected] from my icici account (Transaction id - [protected]) but that transaction was shown as unsuccessful in my nps account and amount has been debited from my icici bank account.

Kindly refund 5000 rs. Back to me a soon as possible.

Thanks,
Saurabh mahajan

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Sep 26, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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I appiled for the pan card online befor 10 days. But the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days. My money was deducted from my account. But after10 days still i couldn't get my money refund.

Oct 29, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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S

Srikanth Marupaka

from Mumbai, Maharashtra

Sep 9, 2019

Applied pan card through aadhar KYC online verification not once twice. My mobile number is+[protected] paytm transactions done

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

S

suresh unni

from Attingal, Kerala

Sep 10, 2019

I have applied tan application. but the computer compaliant and not print the ackonwledgement - our no. [protected]

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

Inconvenience caused is highly regretted. Kindly DM your contact details or write us at [email protected], so that our support team will contact you and assist you in respect of your query.

V

Vaijnath

from Mumbai, Maharashtra

Sep 10, 2019

I have apply online PAN correction form and adhar ekyc not successful but my amt of 106.90 has been deducted on 21 Aug 2019. This amt not refunded till date.
Pl refund my amt. My token no is [protected].
Transaction reference no. QHD[protected].
Pl solve in priority.

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

M

Maliq Naseema

from Delhi, Delhi

Sep 10, 2019

Old number delate and new number update

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Maliq Naseema's reply, Aug 31, 2019

6366149349 new no update

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Address: A / 203 & 204, 2nd Floor Tulsi complex,New DP road, Katrap, behind Bhartiya Sweets, Badlapur(E), Jaunpur, Uttar Pradesh, 421503

Dear sir,

I have applied for a new pan card for my sister in law in the name of sneha ramesh sankpal which dispatched our address in aug 2019. I couldn’t receive the pan card as per post man our home was closed when he visited our home. After couple of days we didn't notice it. When i notice and visit post office they told that it was returned to the sender address after four days.

Therefore, i requesting your resend this pan card to same address and i mentioned our details below.

Applicant name: sneha ramesh sankpal

Ack no: [protected]
Pan card no : mcnps8898b
Mobile no: [[protected] ]
Add : a/203 & 204, tulsi complex, new dp road, katrap, kulgaon badlapur (E) 421503

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 19, 2019

Updated by Gsankpal@143 Still no response form the NSDL

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For online pan application on tin nsdl site, i generated two token number for same pan application and made payment to both of them. One of those is fully done but the other one is incompleted. I want the refund of payment fees of rupees 106.90 for incompleted one. I made several attempts but i am not get success. Please assist me in refunding of payment fees from nsdl tin website.

Nov 2, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2019

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Sep 12, 2019

Updated by Luv Kumar Sahu For online pan application on tin nsdl site, i generated two token number for same pan application and made payment to both of them. One of those is fully done but the other one is incompleted. I want the refund of payment fees of rupees 106.90 for incompleted one. I made several attempts but i am not get success. Please assist me in refunding of payment fees from nsdl tin website.
Token Number - [protected]
Email ID - [protected]@gmail.com
Date Of Birth - 18/06/2001.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Verified Support

Oct 01, 2019

NSDL e-Governance Infrastructure Customer Care's response As we have not received any feedback from your end, we hope that your concern is resolved. For any clarification/assistance you may reach us at[protected] or write to [protected]@nsdl.co.in.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

We are still awaiting for your response. Please write us at [protected]@nsdl.co.in. Our team will happy to help you.

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Address: H. no 7-5/1, behind bus stand, opp. govt girls hostels, Krishna, Andhra Pradesh, 521165

Sir/ madam i have applied thrice for new pan card. I applied through ekyc twice. I gave all the information accordingly but at the time of authentication it shows that information is not according to aadhar. My date of birth is reversed at authentication step. Third time i applied through e-sign but had the same issue at the time of authentication.

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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T

Tmc Hunter Official

from Noida, Uttar Pradesh

Sep 6, 2019

Respected sir/madam,

I have received an sms on my mobile that “Letter sent for discrepancy found in PAN application acknowledgement no. [protected]

But I have not received any letter in my mail, please send it again on:- [protected]@gmail.[protected]@gmail.com

Thanks,
Ashish Khan

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [email protected]

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Address: 560061

Dear sir / madam,

I have the APY account linked with my andhrabank savings account no. [protected] and making prompt payments of the installments, unfortunately i forgot my epran login password and when i am trying to reset getting error like PRAN not found in the database, kindly resolve the same ASAP.

Thanks & Regards,
Koteeswara Naidu. K

Oct 26, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

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A

ATTITUDE ERA

from Noida, Uttar Pradesh

Sep 3, 2019

Sir i registered for pan through online today and with in 2hrs i got my virtual pan card with pan no. but the thing is that while using that pan anywhere it shows that record not found how it can be possible i already got my pan no.

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

Inconvenience caused is highly regretted. Kindly provide us your 15 digit Acknowledgement number or PAN number at [email protected]

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Address: 122001

Sir/madam,

I have applied for new pan card on 2nd September 2019 through e-sign mode. I have got my acknowledgement number ([[protected]]) On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Razi Ahmed

Oct 7, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application.

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U

user_new111

from Mumbai, Maharashtra

Sep 6, 2019

Thank you so much for quick response. How long would it take to be PAN to be dispatched?

Thanks

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NSDL e-Governance Infrastructure Customer Care's response, Sep 30, 2019

Verified Support

Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.

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Address: No 17 middle street, sanarapet, Thattanchavady post, Puducherry, 605008

I have applied new pan card online after filling all detail i paid 106.90 in payment its shows transaction failed but i got debited from my account its atill shows payment pending kindly clarify

Transaction in my pass book shows
Ecom[protected] one97
Communication lt

Message received
Ac xxxxxxxx00055356 debited by rs.106.90,[protected]:24:56 thru debit card. Aval bal rs. Cr. Helpline [protected]

Oct 7, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2019

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

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Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: deb kanti ghosh
Pran:[protected]
Mobile no. [protected]
Email id: [protected]@gmail.com

Thanking you

Sep 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Aug 28, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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R

Ricky pareek

from Mumbai, Maharashtra

Aug 27, 2019

I Have Made a PAN Application of my friend, tried too many times to e-verify, Token Number Was[protected], Could not varify From UIDAI As OTP Not Received, Paid Money from Paytm wallet, please refund the fee as soon as possible.

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NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Verified Support

We request you to refer to our reply sent from the email ID [email protected] for further necessary action.

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Address: Pune, Maharashtra

My nps account has been opened by lic housing finance since 31/03/2011 which was converted to atal pension yojana and i contributed regularly. But i cannot track my transaction. While i tried to login or create ipin system shows error message invalid pran. No information from lic also.
Pl do the needful.
Name: kirti dhananjay ashtekar
Pran: (Protected)
Mobile: 98*22

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: KOTHAPLACKAL HOUSE, Kozhikode, Kerala, 673586

Dear sir,
Pran account:[protected]

I am an nps lite account holder and i am paying regularly in it. As i reached the age of 60 i wanted to withdraw the amount. So i tried logging to www.cra-nsdl.com/CRA/. while i am trying to create ipin, system shows an error message 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no.[protected] or email id. [protected]@gmail.com.

Oct 7, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Anjali,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Aug 28, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Anjali,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: Chikkaballapur, Karnataka

Dear sir, i have applied for my pan card 4 months before
Acknowledgement no: [protected]

But still it's showing the message with

Your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/46/47/48/49 for details:

Application form incomplete/not properly filled.

Frustrated over it, i called tin facilitates center also but no response from them,,,

Kindly revert back to me and please make my application forward...
Its very urgent bacause recently joined new company, for salary purpose i badly need it

Thank you
Divyashri gs
[protected]

Jun 28, 2020

Complaint marked as Resolved

Problem had been resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.

Aug 29, 2019

Updated by kiranp041 Acknowlegement_No: [protected]

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K

kiranp041

from Mumbai, Maharashtra

Aug 29, 2019

Acknowledgement_No: [protected]

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NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Verified Support

Your PAN application is marked for discrepancy due to the following reasons - " Application form incomplete/not properly filled". Request you to contact TIN Facilitation Center (TIN FC) from where you have made the application.

K

kiranp041

from Mumbai, Maharashtra

Aug 31, 2019

Can i apply for new one???

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Address: 636115

Sir,
My name is lakshmi. I was apply a nsdl pan card on 12-mar-2019. Acknowledgement no: [protected]. Track my pan website says: pan card has been delivered on 02-apr-2019 by velex logistics pvt ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application.
I'm doing daily wage job. When courier man came, that time our door is locked. Then he kept with him. After a 2 weeks, i asked a common service centre which i was apply my pan card. He gave a me number of courier man, i called him through common service centre. They said i'll check it and call you. Till now no calls came regarding my pan card.
If my pan card is return back to nsdl head office, or held in distributors. Please re-send to mentioned address in my pan card.

Address:
Lakshmi w/o selvam,
6/12, east pallakkadu, vazhppadi (Po & tk), salem (Dt) - 636115
Contact : [protected]

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Address: hosur, Krishnagiri, Tamil Nadu, 635126

Dear sir,
I want to bring it in your kind information that my pran account number is[[protected] i want to change my previous mobile number [[protected]] used in pran account. Now i want to update this mobile number with new mobile number [protected] or [[protected]]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my nsdl cra account. That will be your most kindness
Thank you
V chandra babu
Pran no.[protected]
Mobile no [protected]

Sep 30, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Aug 28, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised at Consumer Forum. The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: 635126

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: v chandra babu
Pran:[protected]
Email id: [protected]@gmail.com

Sep 30, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2019

NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Aug 28, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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I use nsdl website for the correction of my mother's pan card. I done every step but nsdl didn't accept my application.
I paid 106.9 from my debit card dated on 11/08/2019.
As per nsdl, refund should be credited within 7 working days and it's been 10 days and i haven't received my money yet.
I request you to please refund my money as soon as possible.
Thank you.

Sep 30, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2019

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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K

K Nateesh

from Delhi, Delhi

Aug 23, 2019

I have applied for pan card on (10.8.19) two times but it tells that amount transaction was successful but the application was not successful we will refund the amount within 7 days . The amount was debited from my account Rs.106*2 Rs.212 rupees, but i did not receive the amount till now. kindly refund my amount with soon as possible .

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NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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Sir/madam,

I have applied for new pan card on 22nd august 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Dipten hore

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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S

Shashikant Sajjan

from Mangalore, Karnataka

Aug 22, 2019

I am paid application fees in apply online pan card application. But i did not received final submit otp my temporary token no. :-[protected] please refund my amount..

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Sir/madam,

I have applied for new pan card on 22 august 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application as it is really urgent.

Thanking you
Swajay chaudhar
[protected]@gmail.com

Sep 30, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2019

NSDL e-Governance Infrastructure Customer Care's response If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

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C

Chayanika Das

from Kolkata, West Bengal

Aug 23, 2019

I apply pan card online form fill up after payment option then I pay by Debit Card amount deduct my account then show me our mobile number not match in Adhar card and contact with Adhar website. so not show me acknowledgement number, process stop.and fund deduct my account. Attached transaction file for online payment system.

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NSDL e-Governance Infrastructure Customer Care's response, Sep 3, 2019

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 87

nsdl - fee not refunded

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pan application status shows no record found-e-sign/e-kyc done

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regarding failed transaction

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kyc failure and refund of money

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pan card redispatch request - sneha

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refunding of amount from nsdl

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complaint applying new pan card-regd

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showing as pran not found in database

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unable to check application status e-sign

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0044795451

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pran not found in database for dkghos

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cannot tract transaction due to invalid pran

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pran account not in the data base

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pan card not yet come (before 4 months only applied)

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pan card dispatch issue

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update new mobile number

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pin password to my email id.

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money deducted refund

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having troubling issues to check my pan card status

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no record found for e-kyc pan application

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