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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Mar 30, 2024
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3575
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Head Office Address

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Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 87

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G
Gulam Ansary
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why pran not found in database

Address:VILL- BURIBIR, P0- TULIN, PS- JHALDA, DIST- PURULIA- 723212 (W. B.), Purulia, West Bengal, 723212

Dear sir or madam,
Sir i am an account holder of atal pension yojna (Apy) and contribute regularly. But ami unable to track my contribution. So, while i am trying to create i pin, system shows an error massage 'pran not found in database'. Sir please resolve the issue as soon as possible or send my i pin password to my mobile no. Or email id.

Name: gulam ansary.
Pran:[protected].
Mobile no. [protected].br...
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T
Tanupreet Singh
from Mumbai, Maharashtra
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pan card under process for 3 months

Address:Yamuna Nagar, Haryana, 135001

Dear authority i applied for a correction in pan card online on official nsdl website. My acknowledgement number is [protected]. I have sent all required documents by registered post that received by nsdl. But my application status is under process since last 3 months. Please sir/madam take necessary action for my complaint. I have to pay my income tax returns in this august. Please help for my pan card. My name is satvinder singh....
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R
Ruchit Ranawat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-sign/ekyc applied pan application shows no record found

Address:A/6, ground floor, Tulsi Pipe Road, Opposite Mahim station (West), Mumbai City, Maharashtra, 400016

Sir/madam,

I have applied for new pan card on 14th august, 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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D
Deepthi Akella
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card status is the same from a long time

Hello,

I have applied online for correction in pan data and requested for physical pan card to be dispatched. I received e-pan on my email. But the status of my physical pan card has been the same from a long time now. It says..

"your application for 'new pan card or/and changes or correction in pan data' has been accepted by the income tax department. Your pan card will be dispatched to you shortly."
br...
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B
Balaji R Nagarajan
from Tiruchirappalli, Tamil Nadu
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not able to generate I-pin

Address:621305

Dear team,

I have atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: balaji nagarajan
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.combr...
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S
SACHIN KOSEKAR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dispatch of my pan card

Address:490025

Dear sir,
I have applied my pan pan card online my pan no has been generated and pan card sent in wrong pin code address. That is why i could not receive my pan card and it shows door locked kindly send my pan card again.

Enrollment no is. [protected],
Name lalit dammani
Pan no. Fsgpd3824n
Address: adarsh nagar bmy charoda ward 20 dist durg cg 490025
Registered/speed post* vide airway...
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M
Mehreen Mehek
from Mumbai, Maharashtra
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status of pan card showing no records found.

Address:19-4-279/b/145/b/25, Nawab sahab kunta hyderabad, Hyderabad, Telangana, 500053

Dear sir/mam i have applied for pan card on 11 august i completed five steps and submit it and also did payment of 106 rupees through debit card and i also got a acknowledgement number and pdf of all my details.
When i checked the status the next day by using acknowledgement number it is showing no records found why this problem is arising. Please resolve this problem as soon as possible

Thanking you
Arifa begum...
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A
anuragsingh91
from Indore, Madhya Pradesh
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nsdl esign applied pan application status shows no record found

I have applied for correction of name in pan card on 10th august 2019 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
+1 photos
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A
Annirban Bhattacharya
from Mumbai, Maharashtra
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due to laziness of postman my pan card is returned

Address:Pune, Maharashtra, 412307

Dear sir,
I have applied for a new pan card in the name of which dispatched our address in august 2019. The postman didn't deliver the pan card due to heavy rain, but knowingly he mentioned it as insufficient address. Later, after couple of days we contact the post man (Yogesh - [protected], manjari - pune post office) regarding the post. He told that he had returned to the sender address as address was insufficient, but his senior...
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V
Vishal Virani
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-sign-ekyc applied pan application status shows no record found

Address:BRTS Canal Road, Surat, Gujarat, 395010

Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
+1 photos
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B
BhuvaneshJan
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

checking status with pan acknowledgement (esign) says record not found

Hi sir/madam,

I applied for pan card name change in the nsdl site on aug 9, 2019. I uploaded the necessary documents, photo and signature and received an acknowledgement from the nsdl site.
When i tracked the status of pan card with the provided acknowledgement number, it says no records found.

Trackedsite: https://tin.tin.nsdl.com/pantan/StatusTrack.html

Mail received:
Dear sir/madam,...
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S
Sahil Shingari
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure did not receive the otp for esign for pan last stage.

Address:Gurdaspur, Punjab, 143516

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through upi on 07.08.2019. But i haven't received the otp at last verification step.
Please suggest what should i do as payment already deducted to my account.

Token number : [protected]
E-mail : [protected]@gmail.com
Phone no : [protected]...
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P
Prashanth Ebinesar
from Bengaluru, Karnataka
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esign/ekyc pan application not processed - n-881033227209590

Address:Chennai, Tamil Nadu, 600091

Sir/madam,

I have applied for new pan card on 4th august 2018 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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S
Samdarsh Soni
from Bengaluru, Karnataka
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nsdl e-governance infrastructure pran - unauthorized user

I have newly registered with e-nps and allotted with pran '[protected]'. When i am trying try to login to website with pran to set my i-pin for the first time i am getting the error - 'unauthorized user'.
Note: i have already e-verified my application using aadhar.

Could you please check and fix the i-pin issue so that i can login to my account and do my subsequent contributions....
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A
Arunkumar1690
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl-pan status record not found issue

Address:600126

Sir/madam,

I have applied for new pan card on 3th aug 2019
Through e-sign mode. I have got my
Acknowledgement
Number n-[protected] on completion of the process i have received message
Like below

"thank you for using online facility for pan application.

If you have digitally signed your application using
Esign then there is no need to forward physical
Documents.br...
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M
mcl cyber hulkoti
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan amount refund

Address:KURTHKOTI ROAD, A/P. HULAKOTI,, Gadag, Karnataka, 582205

I use nsdl website to create a new pan card of my neighbor. Temporary token is [protected] i use e-kyc option for her aadhar verification. I have paid an amount of rs.116.20 using my debit card. My balance was deducted from the bank on 25/07/2019 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request...
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A
Ajp Auto Industries
from New Delhi, Delhi
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pan card status my application no is 386439700002775

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi folks
I have applied to an partnership company pan card on 25/7/2019, my application no is [protected] but still its shows the massage
"your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected] where the application was submitted by you"

I need this pan card for gstin application, my customer wants the gstin no for purchase order generation,...
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J
Jatin Masar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money deducted

My token no. - [protected]

Amount debited from my account but still it is showing payment failed and you will get your refund

I did 3 transaction of ₹ 106.90 for three time but still it is showing payment failed but it got deducted from my account three time

Payment id with time are attached with the screenshot... Please refer to it....
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A
arvind and chhaya
from Mumbai, Maharashtra
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documents not forwarded by dp

Address:GODAVARI CHS, Mumbai City, Maharashtra, 400066

Alankit assignments ltd., new delhi is not giving any documents till debit balance is cleared. I have sent mails and talked on phone with staff. But they insist first clearance of debit balance 1130/- (As on 10/07/19). I requested for
Dp ledger from 01/04/15 onwards and holding of shares on 31/03/19. My demat a/c no. Is 1147134. My client id is tbzl 228....
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Address:110084

Hello sir/mam,

I had apply online for pan card before a month, but i didn't do e-kyc on that time so therefore my application was cancel. Now i was waiting for my refund about a month but i still didn't get back my refund of pan card... I want to know how much more time nsdl take for pan card refund? Please revert back as soon as possible of query.

Token number :[protected]
Gmail id : [protected]@gmail.combr...
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