NSDL e-Governance Infrastructure Complaints & Reviews

Sir/ madam i have applied thrice for new pan card. I applied through ekyc twice. I gave all the information accordingly but at the time of authentication it shows that information is not according to aadhar. My date of birth is reversed at authentication step. Third time i applied through e-sign but had the same issue at the time of authentication.

Dear sir / madam,

I have the APY account linked with my andhrabank savings account no. [protected] and making prompt payments of the installments, unfortunately i forgot my epran login password and when i am trying to reset getting error like PRAN not found in the database, kindly resolve the same ASAP.

Thanks & Regards,
Koteeswara Naidu. K

Sir/madam,

I have applied for new pan card on 2nd September 2019 through e-sign mode. I have got my acknowledgement number ([[protected]]) On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Razi Ahmed

I have applied new pan card online after filling all detail i paid 106.90 in payment its shows transaction failed but i got debited from my account its atill shows payment pending kindly clarify

Transaction in my pass book shows
Ecom[protected] one97
Communication lt

Message received
Ac xxxxxxxx00055356 debited by rs.106.90,[protected]:24:56 thru debit card. Aval bal rs. Cr. Helpline [protected]

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: deb kanti ghosh
Pran:[protected]
Mobile no. [protected]
Email id: [protected]@gmail.com

Thanking you

My nps account has been opened by lic housing finance since 31/03/2011 which was converted to atal pension yojana and i contributed regularly. But i cannot track my transaction. While i tried to login or create ipin system shows error message invalid pran. No information from lic also.
Pl do the needful.
Name: kirti dhananjay ashtekar
Pran: (Protected)
Mobile: 98*22

Dear sir,
Pran account:[protected]

I am an nps lite account holder and i am paying regularly in it. As i reached the age of 60 i wanted to withdraw the amount. So i tried logging to www.cra-nsdl.com/CRA/. while i am trying to create ipin, system shows an error message 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no.[protected] or email id. [protected]@gmail.com.

Dear sir, i have applied for my pan card 4 months before
Acknowledgement no: [protected]

But still it's showing the message with

Your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/46/47/48/49 for details:

Application form incomplete/not properly filled.

Frustrated over it, i called tin facilitates center also but no response from them,,,

Kindly revert back to me and please make my application forward...
Its very urgent bacause recently joined new company, for salary purpose i badly need it

Thank you
Divyashri gs
[protected]

Sir,
My name is lakshmi. I was apply a nsdl pan card on 12-mar-2019. Acknowledgement no: [protected]. Track my pan website says: pan card has been delivered on 02-apr-2019 by velex logistics pvt ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application.
I'm doing daily wage job. When courier man came, that time our door is locked. Then he kept with him. After a 2 weeks, i asked a common service centre which i was apply my pan card. He gave a me number of courier man, i called him through common service centre. They said i'll check it and call you. Till now no calls came regarding my pan card.
If my pan card is return back to nsdl head office, or held in distributors. Please re-send to mentioned address in my pan card.

Address:
Lakshmi w/o selvam,
6/12, east pallakkadu, vazhppadi (Po & tk), salem (Dt) - 636115
Contact : [protected]

Dear sir,
I want to bring it in your kind information that my pran account number is[[protected] i want to change my previous mobile number [[protected]] used in pran account. Now i want to update this mobile number with new mobile number [protected] or [[protected]]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my nsdl cra account. That will be your most kindness
Thank you
V chandra babu
Pran no.[protected]
Mobile no [protected]

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: v chandra babu
Pran:[protected]
Email id: [protected]@gmail.com

I use nsdl website for the correction of my mother's pan card. I done every step but nsdl didn't accept my application.
I paid 106.9 from my debit card dated on 11/08/2019.
As per nsdl, refund should be credited within 7 working days and it's been 10 days and i haven't received my money yet.
I request you to please refund my money as soon as possible.
Thank you.

Sir/madam,

I have applied for new pan card on 22nd august 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Dipten hore

Sir/madam,

I have applied for new pan card on 22 august 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application as it is really urgent.

Thanking you
Swajay chaudhar
[protected]@gmail.com

Dear sir / madam,

Poor service and support by nsdl customer care team.

This is to inform you that and as per the training mail i had write the email to nsdl customer team regarding consideration of printing father name on the pan card as per the attached request letter. When i taken continuously follow-up with nsdl customer team they told me we are considered your request id "661688" and we will get back to you if their any confusion but after many day when i called to nsdl customer team they told me your pan card is already prepared by itd (Income tax department). So here my question is that when i had taken follow-up with your team then why they are provided wrong committee to customer then what is meaning to sent request letter to nsdl support team???

I am telling you really i am unhappy with your support team regarding this application.

Now i want to change my father name on the pan card so what is the way for it without any new application???

Waiting for your positive responds.

I have apply for pan card onli by searching online pan card application and i apply it through a site which look like government site name "thepancard.com" this site charged 379 for pan card and i paid since its one time password generated but its too illegal government charged only 110 for this but this site running too illegal and making fool to public.

Sir/madam,

I had applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i received the message given below.

Thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown"no record found".

Please check my application as soon as possible.

Thanking you
Shreya deshpande

I never got my refund which was on[protected] token number was [protected] pls help me to get my money back. Its long back my adhaar card n details i had given didnot match so kyc did not happen so my transcation got failed but i had make payment before only so i waited for many days i thaught i would get my refund but didnoy happen so i request u to help me out

I use nsdl website to create a new pan card of my neighbour. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.106.90 through using my upi. My balance was deducted from the bank on 13/08/2019 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." i have not received any refund till yet. Where is the my refund amount of my pan application? This problem arises due to their otp verification failure. I need all my money or create a new pan card. They have to close their website if they can't fix the bugs. This is the true failure of digital india. Do something for a change.

Dear sir,
I have applied for a new pan card in the name of partha das which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.
Address
Therefore, i requesting your resend my pan card to.
Applicant name: partha das
Dakshin durgapur
P. O-sree durgapur
P. S-dholahat
Pin-743349
State-west bengal
District – south 24 parganas

Applicant name: partha das
Acknowledgement number: [[protected]]
Mobile no: [[protected]]
Mail id :[protected]@gmail.com