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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 89

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V
vijayvk84
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivering pan card

Address:560076

Respected sir/madam,

I had applied for correction of pan card, ack no. N-[protected] and the same was processed and sent through professional courier on 21-jul-2019. The pan card had reached bangalore arekere professional courier office on 23-jul-2019 but they never delivered it. When i contacted the courier office they informed me to come to their office and collect it personally and the reason they gave me was that they...
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S
Surajit_Bubun
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot correction mother's name in pan

Address:Kolkata, West Bengal, 700007

I, Kishor Kumar Jha, want to inform you that, I applied for my new Pan Card. My acknowledge number is N-[protected] and my PAN is BYSPJ6839D. I wish to made my Pan Card with one guardian only (Mother's Name only). Unfortunately, I made a mistake in the place of Mother's name. I got the Pan Card in which the spelling my mother's name is incorrect. After that, I want to apply for the correction of my Pan Card. I went to ALANKIT LIMITED,...
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R
rajeshparupalli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online pan application error

I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: [protected]@gmail.com
Dob: 05/August/1983

Date of the...
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R
Rgarg8303
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my application fees is not refunded

Address:House no 202 sec 2-A sham nagar, Fatehgarh Sahib, Punjab

Hlo sir/mam

I have submitted a application form on nsdl website on 3july2019 for requesting a new pan card as i have to open bank acc. As i have crossed 18 years . Bank refernce no. Is 790519 and token no is [protected] as it has crossed more than 20 days. They said that your money will be returned in 7 working days but they didont . The failure is due to some mismatch in aadhar e-sign.

I request to plz refund...
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S
Siyabapai
from Dehra Dun, Uttarakhand
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broken condition of the road

Address:Sector o mansarovar lda colony, Lucknow, Uttar Pradesh, 226012

I beg to inform you that the condition of the road is terrible, there are large big patches during the monsoon the water drain into these watches and the whole area becomes a swimming pool, sometimes even the car and vehicles gets trapped arising traffic problems, this created huge inconvenience for all o[censored]s i request you to take a look into the matter and solve the problem as soon as possible

Thanking you
Sector...
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G
Gopi krishna veldi
from Gurgaon, Haryana
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aadhar otp error

Ihave applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please...
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S
SMART RAMESH VIJAY
from Mumbai, Maharashtra
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kindly refund my 2 time pan processing fees.

Address:195/1, keela shanmugapuram,, arumuganeri, 628202

I had applied with nsdl online for a change in my pan details. My pan no is bsbpr8406h. The acknowledgement no for my online application is [protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application.
I have applying 2times.
Kindly refund my 2 time pan processing fees....
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R
Ramneesh Kumar Chaudhary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure esign/ekyc applied to update name in pan card. bur status shows no record found

Address:GROUND FLOOR, #12, ULLAS NIWAS, 4 'A' CR, CAMBRIDGE GARDEN, AYYAPA NAGARPA, 560036

Sir/madam,

I have applied for update name on my existing pan card on[protected] through e-sign/e-kyc mode. I have got my acknowledgement number (N-
[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical...
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M
mustafa arsiwala
from Mumbai, Maharashtra
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ekyc pdf

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected] please help to...
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S
Sweetg1122
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card application status says no record found

Sir/madam,

I applied for pancard through ekyc.. On 22 july 2019 and i successfully got my acknowledgement number and payment receipt via email.. It has been more than 15hr but till now i don't get my e-pancard pdf... And when i check my pan application status it says no record found.. So kindly check my application status.. My acknowledgement number is [protected]...
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S
Sabeer Khan
from Amritsar, Punjab
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problem regarding pan card

Address:Village Rasulpur p.o box Ahmedgarh tehsil malerkot, District Sangrur state punjab, Sangrur, Punjab, 148021

Sir/madam,

I have applied for new pan card on 22th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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L
lalithaiob
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change of password

Address:Chennai, Tamil Nadu, 600024

I am an ideas speed e user, a client member
With dp id in302437 and client id 20129110. My password earlier did not contain capital alphabet and special character. The new requirement is that they should contain them. But the system is not allowing me to change the password and throws some wrong message or other.
I could not use the forgot password also as it directs me to take the paperwork to my dp which is far away from...
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Address:A-308, Ozone Urbana Aqua Udayagiri Devanahalli, Bangalore, Karnataka, 562157
Website:www.onlineservices.nsdl.com/paam/emudraWebServices.html?ID=-753169196

I have applied for new pan card. Exception in generating esign user pdf inside esigncontroller for token no. [protected]

I have applied for new pan card. Exception in generating esign user pdf inside esigncontroller for token no. [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming
br...
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A
Anup Gond
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-pan card issue

Address:Thane, Maharashtra

Sir/madam,

I have applied for e-pan card on 21th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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S
ssbhati64
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card registration

Address:Shop no-2,Near Ajit Bhawan,Circuit house road ,Jodhpur, Jodhpur, Rajasthan, 342902

I have applied for on line pan card application and had completed paying through online. My pan application token no is [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to...
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I have been trying to provide ekyc for my aadhaar card and also submitted otp four times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl

Kindly resolve my issue....
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J
Judah Benhur Katy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received refund amount after failure of ekyc

Address:NSDL e-Governance Infrastructure Limited (CIN U72900MH1995PLC095642) 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013, Mumbai City, Maharashtra, 400013

I applied for existing pan card for updating parents name on 13 july 2019 and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
br...
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G
Gagu chirag
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pran no not received

I have made payment for nps and then the payment is not completed. After that i am unable to login again and the site is showing the registration against this acknowledgement no is pending for confirmation from payment gateway. My acknowledgement id is 11904709 and date of registration is 08 july, 2019. Now neither my pran is generated nor i am able to complete the payment. Kindly deal with the issue...
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H
Himanshu_Khanna
from Mumbai, Maharashtra
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pan status no record found application submitted through e-sign/ekyc

Address:New Delhi, Delhi, 110086

Hi sir/madam

I have made a pan change or correction request through nsdl online portal using ekyc/esign using adhaar card application and payment was successful.

But i cannot find any status of pan application using acknowledgement number provided it's always giving "sorry no record found" message.
Acknowledgement no. [protected]

Please look into the matter and help asap.
br...
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D
Dinesh412
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card dob update shows no record found

Address:603002

Hi team,

I have applied for pan card correction on 19th july 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). And my pan number is "bimpg9938a". After completion of the process i have received message stating

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward...
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