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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 90

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S
Shaik7867
from Bengaluru, Karnataka
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error while checking pan card status

I applied for the pan card through nsdl e-governance on 18/07/2019 and i have also uploaded my aadhar card.

I also received acknowledgement number[[protected]].

But when i checked my pan card application status it shows that no record is found.

Please kindly resolve my issue.

Thanking you in advance....
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M
Mayanky1
from Mumbai, Maharashtra
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complaint regarding trackon courier service

As you sent the details of pan card and details of courier service and expected delivery was on 11th of july in jaunpur but till 17 i didn't recieve any pan cars and even instead of delivering they hold the courier at it's varanasi centre from 9th july i complained two times but they didn't do anything and at last i have to go to varanasi at trackon centre and then they give it.
This was not with me like with same problem around 5...
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S
Surender Jbt Surender Jbt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please activate online my pran number

Address:Ward no 1 ellenabad, Sirsa, Haryana, 125102

Sir my name is Ankit Kumar s/o kishori lal my phone number is [protected]. I am peon in Irrigation department haryana dusty Sirsa Ottu sub division .sir I applied for pran and NpS number on 15/04/2019 and I received a msg of pran number on12/06/2019 but it doesn't not connected with nsdl so I can not get my salary yet . now my 4 months salary is pending it's very difficult for me plz connect My pran number with the system of treasary my pran...
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I
Iqbal956
from Mumbai, Maharashtra
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pan card re post

Address:501141

Respected sir,
I have applied for pan card with the name mohammed iqbal which dispatched at our residence address on july 1st 2019. Unfortunately we could not recieved the post as we were out of station. Later, i approached the local post man and he informed me that he has returned the pancard to sender address..

Therefore, i kindly request you to resend the pan card to the same mention address

Applicant...
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M
Mayur M. Rathod
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure exception in generating esign user pdf inside design controller for token no

Address:Mumbai City, Maharashtra

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl

Kindly resolve my issue....
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S
Suyash Holani
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan - no record found

Address:Jaipur, Rajasthan, 302021

I have applied for new pan card on 17th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number. On completion of the process, i received following message :

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i am trying to track my pan card...
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S
syed.atheeq
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl e-governance infrastructure exception in generating esign user pdf inside design controller for token no.

Address:560046

I have been applying for pan card using nsdl online servuce through ekyc and esign. After all the information input and completing the payment, i authenticated my ekyc and entered the otp however the esign is not working.
The error "exception in generating esign user pdf inside esigncontroller for token no 00425*"

The aadhaar authentication happens post making the payment. I have done this 3 times today, twice using...
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B
Bijan@123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card redispatch please

Address:Applicant Name: PARTHA DAS DAKSHIN DURGAPUR P.O-SREE DURGAPUR P.S-DHOLAHAT PIN-743349 STATE-WEST BENGAL DISTRICT – SOUTH 24 PARGANAS, South 24 Parganas, West Bengal, 743349

Dear Sir,
I have applied for a new PAN Card in the name of PARTHA DAS which was dispatched . I couldn’t receive the PAN Card as POST MAN he did not inform me and he returned back.
ADDRESS
Applicant Name: PARTHA DAS
DAKSHIN DURGAPUR
P.O-SREE DURGAPUR
P.S-DHOLAHAT
PIN-743349
STATE-WEST BENGAL
DISTRICT – SOUTH 24 PARGANAS

Therefore, I requesting your resend my...
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C
CAR CARE SYNERGY
from Hyderabad, Telangana
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e-kyc /e-sign based request has failed but i didn't get money return

Address:Hyderabad, Telangana

Your e-kyc /e-sign based request has failed hence you cannot proceed the application with e-kyc /e-sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

I got this message when i applied for pan through e kyc base, but i didn't get money return. What should i do now....
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R
radha bisht
from Dehra Dun, Uttarakhand
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new pan card application online error

Address:Dehradun, Uttarakhand

I have applied for on line new pan card application and had completed paying through online. My pan application token no is [protected]
I have been trying to provide ekyc for my aadhaar card and also submitted otp many times received for aadhar verification, but every time following message is coming
Exception in generating esign user pdf inside esigncontroller for token no. [protected]
Please help to resolve this issue...
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K
Karan Gehlaut
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exception in generating esign user pdf inside design controller for token no.

I have been applying for pan card using nsdl online servuce through ekyc and esign. After all the information input and completing the payment, i authenticated my ekyc and entered the otp however the esign is not working.
The error "exception in generating esign user pdf inside esigncontroller for token no 00425*"
Thus my application has halted. Need my pan card as soon as possible. Please help settle the issue....
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P
Prakhar Goenka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incompetence in system. pan card not being issued

Address:Khordha, Odisha, 751006

Filed a date of incorporation change in pan on 22nd july. Been 25days today still we are being told that our issue will take another 7-8 days without any proper reason. Our pan was generated on 13th april but we have not recieved any copy of the same till date. After a lot of trying we were forced to apply for a change request. Waiting since then been more than 3 months since i am waiting for a pan card.

The call center is...
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A
ashishdpinjar
from Bengaluru, Karnataka
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pan card correction online

I tried to correct my name in pan card and did the payment of 75 rupees. I also entered the aadhar details and i am getting the following error

"exception in generating esign user pdf inside esigncontroller for token no [protected]"

Please help me resolve this issue. This message was generated after entering the aadhar number and otp

I need to do this to link my pan details to uan account. The initials...
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A
Aquarab
from Mumbai, Maharashtra
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pan card application (individual new)

Address:HOUSE NO 58,GULAULI DEWARA, POST GULAULI, TEHSIL KALPI, 285204

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected]
I have been trying to provide ekyc for my aadhaar card and also submitted otp many times received for aadhar verification, but every time following message is coming
Exception in generating esign user pdf inside esigncontroller for token no.[protected]
Please help to resolve...
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Y
Ympatil31
from Delhi, Delhi
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nsdl cra subscriber login problem

Address:Post vikhran tal shirpur dist dhule, Dhule, Maharashtra, 425427
Website:cra-nsdl.com

I m yogesh madhukar patil with pran no.[protected]. I am trying to login/password setting to cra nsdl but i am getting error "pran not found in database". Also i want to check my pran status. Please help me in this matter so that i can login to cra nsdl.
My mail id is [protected]@gmail.com and mobile no. Is [protected]. Pls reply as soon as possible....
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Address:Hebbal, Bangalore, 560077

Hi team,

I was applying for pan card using e-kyc and after authenticating via otp started getting an exception which stopping the further flow to complete my application. Below is the exception occurred which includes my token number as well.

"exception in generating esign user pdf inside esigncontroller for token no [protected]."

Otp was authenticated properly but couldn't proceed further.br...
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P
Parnika Ganguly
from Delhi, Delhi
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pan card application status discrepancy

Dear Sir/Ma'am,

I have registered for PAN card using e-sign in and KYC option on 15th July, 2019.
I have received the acknowledgement number [protected].
And a message saying "Thank you for using online facility for pan application.
If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

However on entering this number to...
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S
sy448
from Roorkee, Uttarakhand
May 22, 2022
This thread was updated on May 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exception in generating esign user pdf inside esign controller for token no [protected]

I have been trying to provide ekyc for my aadhaar card and also submitted otp four times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl

Kindly resolve my issue....
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P
prasana23
from Coimbatore, Tamil Nadu
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pan acknowledgement no. 380659700005211

Address:Tirunelveli, Tamil Nadu, 627011

Sir/Madam,
I am writing on behalf of my LLP company. I have applied new PAN for my company on 15th of June.
On 18th June i received discrepancy email that application can not be processed due to non submission of Aadhaar card and the scanned photos are not clear. Since this is for our company we do not have Aadhaar card. so we uploaded our company registration certificate again.
On 25th June i received discrepancy email...
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G
Gupendran
from Chennai, Tamil Nadu
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chennai

Address:NO.20/30 PERIYAPALAYATHAMMAN KOIL 3RD STREET,, 600021

Dear Sir,
Last month on 28th in your website i change my pan card name correction by online and paid by my via net bank but i can receive a msg from your its can't do by our side you can visit to the concern office for it they told, within 7 working days you will receive your payment they told but still now i can't get my payment please do the needful to me.(this is my reference no.[protected]...
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