NSDL e-Governance Infrastructure Complaints & Reviews

Dear sir / madam,

Poor service and support by nsdl customer care team.

This is to inform you that and as per the training mail i had write the email to nsdl customer team regarding consideration of printing father name on the pan card as per the attached request letter. When i taken continuously follow-up with nsdl customer team they told me we are considered your request id "661688" and we will get back to you if their any confusion but after many day when i called to nsdl customer team they told me your pan card is already prepared by itd (Income tax department). So here my question is that when i had taken follow-up with your team then why they are provided wrong committee to customer then what is meaning to sent request letter to nsdl support team???

I am telling you really i am unhappy with your support team regarding this application.

Now i want to change my father name on the pan card so what is the way for it without any new application???

Waiting for your positive responds.

I have apply for pan card onli by searching online pan card application and i apply it through a site which look like government site name "thepancard.com" this site charged 379 for pan card and i paid since its one time password generated but its too illegal government charged only 110 for this but this site running too illegal and making fool to public.

Sir/madam,

I had applied for new pan card through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i received the message given below.

Thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown"no record found".

Please check my application as soon as possible.

Thanking you
Shreya deshpande

I never got my refund which was on[protected] token number was [protected] pls help me to get my money back. Its long back my adhaar card n details i had given didnot match so kyc did not happen so my transcation got failed but i had make payment before only so i waited for many days i thaught i would get my refund but didnoy happen so i request u to help me out

I use nsdl website to create a new pan card of my neighbour. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.106.90 through using my upi. My balance was deducted from the bank on 13/08/2019 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." i have not received any refund till yet. Where is the my refund amount of my pan application? This problem arises due to their otp verification failure. I need all my money or create a new pan card. They have to close their website if they can't fix the bugs. This is the true failure of digital india. Do something for a change.

Dear sir,
I have applied for a new pan card in the name of partha das which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.
Address
Therefore, i requesting your resend my pan card to.
Applicant name: partha das
Dakshin durgapur
P. O-sree durgapur
P. S-dholahat
Pin-743349
State-west bengal
District – south 24 parganas

Applicant name: partha das
Acknowledgement number: [[protected]]
Mobile no: [[protected]]
Mail id :[protected]@gmail.com

Sir/madam,

I have applied for new pan card on 16th aug 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Lavita pinto

Hello sir/ ma'am,
Today i was allotted my new pan number through protected email but since then i am trying to use the pan number but its not working. Every time i try to verify my pan number it says "no records found"

I have my e-pan and pan allotment letter but its not getting verified and not showing in records.

Please help urgently!

Thanks
Best regards,
Harkirat singh

Dear sir or madam,
Sir i am an account holder of atal pension yojna (Apy) and contribute regularly. But ami unable to track my contribution. So, while i am trying to create i pin, system shows an error massage 'pran not found in database'. Sir please resolve the issue as soon as possible or send my i pin password to my mobile no. Or email id.

Name: gulam ansary.
Pran:[protected].
Mobile no. [protected].
Email id: gulam[protected]@gmail.com

Thanking you very much.

Dear authority i applied for a correction in pan card online on official nsdl website. My acknowledgement number is [protected]. I have sent all required documents by registered post that received by nsdl. But my application status is under process since last 3 months. Please sir/madam take necessary action for my complaint. I have to pay my income tax returns in this august. Please help for my pan card. My name is satvinder singh.

Sir/madam,

I have applied for new pan card on 14th august, 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Ruchit ranawat

Hello,

I have applied online for correction in pan data and requested for physical pan card to be dispatched. I received e-pan on my email. But the status of my physical pan card has been the same from a long time now. It says..

"your application for 'new pan card or/and changes or correction in pan data' has been accepted by the income tax department. Your pan card will be dispatched to you shortly."

My acknowledgement number is [protected].

Please look into this issue.

Regards,
Deepthi.

Dear team,

I have atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: balaji nagarajan
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.com

Thanking you

Dear sir,
I have applied my pan pan card online my pan no has been generated and pan card sent in wrong pin code address. That is why i could not receive my pan card and it shows door locked kindly send my pan card again.

Enrollment no is. [protected],
Name lalit dammani
Pan no. Fsgpd3824n
Address: adarsh nagar bmy charoda ward 20 dist durg cg 490025
Registered/speed post* vide airway bill no. Ea[protected]in

Dear sir/mam i have applied for pan card on 11 august i completed five steps and submit it and also did payment of 106 rupees through debit card and i also got a acknowledgement number and pdf of all my details.
When i checked the status the next day by using acknowledgement number it is showing no records found why this problem is arising. Please resolve this problem as soon as possible

Thanking you
Arifa begum

I have applied for correction of name in pan card on 10th august 2019 through e-sign/e-kyc mode. I have got my acknowledgement number (N - [protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application and dispatch the updated pan as soon as possible.

-anurag singh

Dear sir,
I have applied for a new pan card in the name of which dispatched our address in august 2019. The postman didn't deliver the pan card due to heavy rain, but knowingly he mentioned it as insufficient address. Later, after couple of days we contact the post man (Yogesh - [protected], manjari - pune post office) regarding the post. He told that he had returned to the sender address as address was insufficient, but his senior said complete address is there they why are you telling lies.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: av global services
Date of application: 23 jul 2019

Sir/madam,

I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Vishal

Hi sir/madam,

I applied for pan card name change in the nsdl site on aug 9, 2019. I uploaded the necessary documents, photo and signature and received an acknowledgement from the nsdl site.
When i tracked the status of pan card with the provided acknowledgement number, it says no records found.

Trackedsite: https://tin.tin.nsdl.com/pantan/StatusTrack.html

Mail received:
Dear sir/madam,

We thank you for using online pan application service of nsdl e-governance infrastructure limited. Details of your application are as under:

Acknowledgement number

[protected]

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through upi on 07.08.2019. But i haven't received the otp at last verification step.
Please suggest what should i do as payment already deducted to my account.

Token number : [protected]
E-mail : [protected]@gmail.com
Phone no : [protected]