NSDL e-Governance Infrastructure Complaints & Reviews

Address: 560099

Dear sir/madam, i have applied for pan card and its reach to my nearest post office also i got a dispatch update from an online inquiry after a few days again i checked the delivery status in online it was showing your pan card not delivered and it returned and now i tried to take e download then i found my telephone number is updated wrongly on my profile kindly note my following pan number with mobile no correct the same and dispatch asap it's my amble request.
Pan no: boepj3552f
Name: jothi suresh
Mobile: [protected]
Address: #140, s. P layout, santhipura, electronic city phase - 2, husker post, bangalore 560 099

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"

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Dear sir/madam,

I was apply for pan card for e kyc pan apply but that was failed that's showing ur e kyc request failed due to your details mismatch such as name nd gender or date of birth please refund my money as soon possible..
I was payed through paytm wallet
My details is

Token number: [protected]

Paytm number : [protected]

Please refund my money...

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

We request to refer our reply sent to you from the email ID [protected]@nsdl.co.in for further necessary action

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Address: Survey No 4/2/1/2 Kondhwa (Budruk), Savkash Nagar, Lane No.6, "Pandurang Niwas", Pune 411048, 411048

1. Acknowledgement no n-[protected] in respect of miss sony dayal

2. I had applied for updation of pan card and paid relevant fees to nsdl. Then i was received message from nsdl that my pan card has been dispatched on 10 aug 2019 and was supposed to be received on 20 aug 2019. However till date i have not received pan card even after complaint registered on

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

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Address: 4th Floor, Mantri Sterling,Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, 411016

I have applied for pan card changes for name and dob change and its been more than 45 days now that my application is showing under process i have submitted all the documents and every time i call the customer care they reply me back please wait for 3-4 days your application is under process at income tax department. I need my pan card urgently and i am out of options.

My ack no : [protected]

Please help.

Regards,
Deepak bairagi
+91 [protected]

Regards,
Deepak bairagi

Sep 27, 2019

Complaint marked as Resolved

I got a call from the Pan card team and they promised the delivery of PAN within one week.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in

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1

123ritik

Sep 2, 2021

Check my pan card and sent it to my given address I need it urgent
Thank you ✓

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Hi,

I had applied for a reissue of pan card with corrections on 19/09/2019. As i had got a mail saying the acknowledgement. I had done ekyc/e-sign but am unable to track my acknowledgement. May i know how many days it takes to update and when can i get my new card. I had received the password protected document also. As i had needed is there any chance that i can download a e-pan. How many days it takes to do corrections for the e-kyc/e-sign done application.

Regards
Likesh mannava

Oct 29, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 19, 2019

Updated by likesh PAN Application - ack. No. N-[protected]

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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Address: Khammam, Andhra Pradesh, 507002

Sir/madam

I have applied for new pan card on 18th september 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application my ack no is [protected]

Thanking you
Sesha sai sasank

Sep 21, 2019

Complaint marked as Resolved

Thanks for the help. within a day my problem got solved and the status has been updated I received a mail from stating that your complaint has been registered and will be notified to NSDL and You should receive a reply from the company representatives within several days.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sesha,

As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in

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Address: Kavimani Salai, Chennai, Tamil Nadu, 600037

I'm premkumar,
I while incidentally checking for my cibil score found out that it is low as 671, then on further look up at cibil report i found out that a loan has been issued against my pan card without my notice and the faulty repayment by the fraudster was the reason for the lower cibil score, i have never taken any loans nor used any credit cards till dat. How do i end this problem and improve my cibil score and safeguard me from future scams, pls help me, thank in advance

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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Address: 33/6, SHOP NO. 1 & 2, SWASTIK PLATINUM, KALYAN HAJIMALANG ROAD, PISAVALI, KALYAN (EAST), Thane, Maharashtra, 421306

Applicant name - skyline developers
Category - partnership firm

We have applied for pan card on[protected], which was undelivered due to some postal issues, we are requesting you to kindly re-dispatch the same.
Kindly arrange to re-dispatch the same as early as possible as all our further business activities gets stuck due to non availability of pan. We are requesting you to kindly look into the matter and resolve the same as early as possible.

Oct 29, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on 23-Aug-2019 by Speed Post vide airway bill no. EA[protected]IN, at the address for communication indicated by you in the application.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

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Hi team,

I had filled an e application for the reprint of my pan card. It was done through nsdl. But when i try to track the status, it gives me an error - 'record not found'. It is a little time sensitive for me. It has been a while since i submitted my application and nothing is happening in that regard.

Please help me in this regard as it is very important for me to get the pan card before 4th oct

Nov 4, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

NSDL e-Governance Infrastructure Customer Care's response We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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Address: 262405

Hey this issue is regarding payment for my pan application token no. [protected]. First i payed on a payment link of nsdlzcpaytm that got failed then i payed again and payment got successfull.. Hence my application was processed but i was charged twice for a single application please refund my failed amount of rs 106.9 to my payment source.. As otherwise it won't be a good experience here for me. Following is the payment charged details statement on date 15/09/19

Nov 6, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2019

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Verified Support

Sep 25, 2019

NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your reply. Please write us at [protected]@nsdl.co.in, our team will be happy to help you.

Verified Support

Oct 04, 2019

NSDL e-Governance Infrastructure Customer Care's response We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in

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7

7739625126

from Jasidih, Jharkhand

Sep 19, 2019

Your Request cannot be processed. Please try after sometime

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NSDL e-Governance Infrastructure Customer Care's response, Sep 30, 2019

Verified Support

To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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Address: Pune, Maharashtra

I have applied for PAN details correction in https://online-pancard.com portal.
As per the portal instruction i have done everything.
Payment done towards service 499/ Rs.
Send the physical application along with proofs to the portal provide address.
Still date not yet received any status about my application or not yet get physical corrected copy of my PAN card....

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Address: Awasthi Niwas Udgir, Latur, Maharashtra, 413521

Website: www.onlineservices.nsdl.com/paam/endUserLogin.html;jsessionid=5BA9587B379024A2CFE62D5AE7CE02C6.paamt

I apply for the pan card approx today before and paid the fees through my paytm account but the e-kyc failed due to which it displyed the following message :
Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
Please refund my money.Details are given below:
TOKEN NO.[protected]
DOB: 04/04/1995
NAME Awasthi Pradeep Santosh
E MAIL: [protected]@gmail.com

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

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Address: Ghaziabad, Uttar Pradesh, 201102

Sir/madam,

I have applied for new pan card on 16th september, 2019 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]*. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Vinit kr agarwal

Oct 29, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 16, 2019

Updated by vinitagarwal Registered email id is vinit.[protected]@gmail.com

Thank you.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your VALID 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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I have applied for new pan card on 6th november 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thank you

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

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Address: Rohtak, Haryana, 124113

Hi Team,

I have pan Number AKHPR0022L and that has been issued to another person as well. Now i facing issue while applying for the loan because of that person my CIBIL score is down.

I need to apply for loan however i am facing issues now. The second person to whom it has been alloted is from Delhi however i am from Rohtak (Haryana).

My number is:[protected]

Please help here on this.

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

Jan 06, 2020

Updated by Rahulwad Hi Team,

This complaint has n't been resolved yet. I am facing issue since long on this. I have tried to get home loan however due to this pan card issue i am not getting positive response.

Please treat this urgent and get this resolved.

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Address: NSDL, New Delhi, Delhi

I had registered for correction my name & father name in pan card through e-sign category and also has received a system generate message from nsdl. But it is not working and showing in nsdl site that no data found, while i submitting the acknowledgement no. N[protected] in option of status of application.
Plse up-to-date as soon as possible.

Oct 21, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in

Verified Support

Sep 20, 2019

NSDL e-Governance Infrastructure Customer Care's response We are still awaiting for your response. Please write us at [protected]@nsdl.co.in. Our team will happy to help you.

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Address: 411017

Dear sir/madam,

I have applied for correction in pan card on 10 sep 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i check my application status, it shows "sorry, no record found."

Please check my application

Thanking you
Shafiuddin hashmi

Nov 2, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Sep 12, 2019

Updated by Shafiuddin Hashmi consumer complaints logo
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Tax ServicesNSDL e-Governance Infrastructure no record found for e-kyc/esign application while checking status by acknowledgement no.
Nsdl E-Governance Infrastructure — no record found for e-kyc/esign application while checking status by acknowledgement no.

1 Review
Pune City, Maharashtra, India
Shafiuddin Hashmi on Sep 12, 2019
Mark as Resolved

Dear Sir/madam,

I have applied for correction in pan card on 10 sep 2019 through e-sign/e-kyc mode. I have got my acknowledgement number (). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i check my application status, it shows "sorry, no record found."

Please check my application

Thanking you
Shafiuddin Hashmi

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response As per your telephonic discussion with our representative, We hope your concern is addressed now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in

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P

prasad nagalla

from Mumbai, Maharashtra

Sep 17, 2019

OTHPG[protected]NSD L E GOV PAN
7th sep 2019 Sir

Reply

NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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To: PAN/TDS Call Centre of Tax Information Network (TIN) managed by NSDL e-Gov
4th Floor, Mantri Sterling, Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune - 411 016

Dear Sir,

Acknowledgment Number :N- [protected] Name : LALITA VISHNU NAIK Category : Individual Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. why nsdl shows my application status pending??

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: LALITA VISHNU NAIK
Acknowledgement Number: N- [protected]
Date of Application: 04 Aug 2019
Mobile NO: [protected]

Address:C/O VISHNU NAIK, #D/20, ULLASNAGAR, CHITRIGI, KUMTA-581343 NORTH KANNADA, KARNATAKA INDIA

Your’s faithfully

LALITA VISHNU NAIK

Nov 1, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Lalita,

This is to inform you that we have taken note of your grievance. We will investigate the matter and revert shortly.

Verified Support

Sep 20, 2019

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.

Verified Support

Sep 25, 2019

NSDL e-Governance Infrastructure Customer Care's response Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.

Verified Support

Oct 01, 2019

NSDL e-Governance Infrastructure Customer Care's response Your PAN card has been dispatched on September 21, 2019 by Speed Post vide AWB no. EA[protected]IN.

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Address: 110047

Hi sir/mam

I 'sneha sahay' regulary doing payment in atal pension yojna through ecs of amount of 1196 on monthly basis.
When i am checking on nsdlsite to see the transaction, it is throwing error: "pran not found in database".

Please help me to create login credential in nsdl, here are my details:

Subscriber name : sneha sahay
Pran number :[protected]
Bank account number: [protected]
Mobile : [protected]
Email: amitabhverma. [protected]@gmail.com

Regards
Sneha sahay

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sneha,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Sep 26, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sneha,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

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Address: SIGRA VARANASI, 221104

Dear sir
I have applied for a new pan card in the name of kranti bhushan tripathi
Which dispached our address in 2017 near about, i could not receive the pan card as our home was closed when the local postman reached our home after few days we connect the post man regarding post, he told thathe kept with him for few days and returned to the sender address

Therefore, i requesting to you resend my pan card to bellow address, i mentioned our address below

Aplicant name - kranti bhushan tripathi
Address-vill-chandpur, post mustafabad, dist-varanasi
Pin code-221104
Pan number - bfspt1388e
Coupon[protected]
Mob-[protected]

Oct 28, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

NSDL e-Governance Infrastructure Customer Care's response We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDL e-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"

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K

Keerthika Mahalingam

from Karaikal, Puducherry

Sep 10, 2019

As I was out of station, my pancard has been return back by postal service, so please resend my PAN Card.My PAN CARD No is BTVPJ7317P

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NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov. If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide "further information. The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com"

R

Rancho Raj

from Delhi, Delhi

Sep 10, 2019

I have applied for update in pan card through e-kyc method and have completed all the processes but after checking the status online it shows no records found.Please help
I have paid the fees also online
But not able to track my pan card status

Reply

NSDL e-Governance Infrastructure Customer Care's response, Sep 27, 2019

Verified Support

Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 86

requesting for resend my pan card

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e kyc request failed refund my money

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non receipt of pan card after receipt of dispatch message

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pan card status showing under process from last 45 days

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nsdl e-governance infrastructure pan application status shows no record found-e-sign/e-kyc done

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submitted application through ekyc mode but website showing no record found

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pan card misuse

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redispatch the undelivered pan card

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pan card application status - duplicate

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money deducted for failed payment

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fraud pan provider

pan service

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acknowledgement number not found

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I cant track my pan status from acknowledgement number

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same pan number issued to two people

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correction of pan

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no record found for e-kyc/esign application while checking status by acknowledgement no.

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pan card is not received yet now

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nsdl error: pran not found in database

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pan card redispatch

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