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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 92

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R
Rahul555643
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exception in generating esign user pdf inside esigncontroller for token

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected]
I have been trying to provide ekyc for my aadhaar card and also submitted otp many times received for aadhar verification, but every time following message is coming
Exception in generating esign user pdf inside esigncontroller for token no.[protected]
Please help to resolve...
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O
OommenK
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for token no 0041881886

Address:Valsad, Gujarat, 396125

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please...
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C
Choudhary Mani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to get my pan card fee refund for failed application

Address:Nagaur, Rajasthan, 341508

I was applying for a pan card of my father but the eKyc failed and it was saying that the refund will be processed in 7 days. It was on 28 June but i haven't received yet. I made the payment two times the tokon no. Is [protected] and [protected] but had not received the refund for both applications. When i contacted bank they said that the refund was not credited. I made the payment using my card on the nsdl site (payment gateway - paytm)...
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S
Shantharam Kamath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online pan application failing : your request cannot be processed, please try after sometime

Address:560048

I tried to fill the pan update application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process.
The vid generation step took me to page not found
Also i entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'...
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N
Nsg99
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan application - no record found

Sir/madam,

I have applied for pan card on 4th july 2019, through e-sign/e-kyc mode, as i lost mine. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."br...
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N
Nain77
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund after cancellation of pan application

I applied for pan online but due to some reasons my application reject and messages shows on screen that you will get your refund within one week. I wait for one week but my amount of rupees 106 is not refund. I pay through the paytm wallet.
Today is 8th day but i not get my refund until now. When i complain on nsdl website they again sent me mail you will get refund within a week and sent one email again that i need to contact with...
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T
tdworld
from Dindigul, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re apply pan card

Address:624001

I have re applied pan card on 1.5 years before . but still i didnt get the card.
customer care executive are saying, your name & your father name are same.
i have submitted all the docs My Aadhaar & my father's Aadhaar, Saying that My name & my grand father name is name.

Still they are saying, your name & father name is same.

Bad luck continues...
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A
anghubala
from Pune, Maharashtra
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amount not refunded-pan office

Dear sir/madam,
One of the nsdl pan employer call me on (22.06.2019) saturday regarding about the refund money that time some amount will be deducted automatically from my account. The employer told that amount will be transacted within in one day.
Still now that amount is not transacted to my account. Total amount is rs.5100. Please see the transaction detail and revert me back i am waiting for your kind response. Kindly check...
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V
Vijay Singh Jharli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change my registered mobile number

Sir I requested that I am serving in ssb para military force. My name is Vijay Singh shekhawat. presently I am posted at 7 BN ssb batote. My previous mobile number registered in NSDL had been lost my SIM. After that I am requested to you change my registered mobile number in NSDL my new mobile number is [protected] and also give me confirm acknowledgement slip....
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M
meena1303
from Gurgaon, Haryana
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demanding pan card refund

My name is meenal meena.
I applied for pan card from nsdl online but later i came to know that my adhaar card was not linked to phone number so otp didn't come and so i decided to make my pan card offline. Now i want my refund of 71.90 rs. From nsdl back. I paid on 30th may.
Transaction id - 0040259595300520191234411559199881678
Kindly let me know about my query soon as its been many days....
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A
Ambika Bk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ekyc failed for pan correction after payment

Address:560078

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please...
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I
isha_sharma
from Bulandshahr, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan application using ekyc method

Hi, i submitted a request for pan change using ekyc/esign method today. After i filled the essentials, i recieved a mail providing the acknowledgement no and other details.

But when i check the application status online it says - sorry, no record found. Please help me.

Do i have to post the documents on nsdl address... Because i thought in ekyc method, that wasn't necessary. Please reply asap...
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T
Teja Reddy 001
from Anantapur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding pan status

Sir/madam,

I have applied for new pan card on 2 july 2019 through e-sign mode. I have got my acknowledgement number (N-[protected]) on completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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S
Suraj15@
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redispatch pancard

Address:A/60 Durga Nagar Raipur chungi, Agra, Uttar Pradesh

Dear sir,
I have applied for a new pan card in the of poonam rawat. Which dispatch in our address in month of june, i couldn't receive the pan card as our home was closed when the local post man reached our home.
Therefore, i requesting to resend my pan card to same address.

Applicant name - poonam rawat
Pan card - egppr9812e
Mobile no. [protected]...
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M
mandeepkarnwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure of ekyc while submitting application

Address:Saharanpur, Uttar Pradesh, 247001

Dear sir/madam

I applied to reprint of my existing pan card through official nsdl website, filled and submit all details thats necessary and also paid rs. 106.90 online from my debit card and last i selected ekyc option and also authenticate and proceed.

Then it's showing continue with ekyc and whenever i filled aadhar generated otp for ekyc then it's always showing a error "your request cannot be processed....
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R
RISHABH RATAN
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"sorry, no record found", but i got assigned a ack. number

Sir/madam,

I have applied for new pan card on 1st july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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Address:574243

On 25 june2019 i had submitted application form in bangalore koramangala branch of sharekhan company. On 29 june 2019 i came to know from sharekhan company that my application to convert tc100scheme to bsda scheme is rejected by nsdl. Hence i requestyou to help me to convert tc100scheme to bsda scheme in my demat accountof sharekhan limited bangalorekoramangalabranch....
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W
wehelp-mlpy
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not get pan ack. no.061929700598205

Address:ANTA BARAN ROADD, Baran, Rajasthan, 325202

From
Sosamma varughese,
Satya gera house,
Kota, baran road, behind icic bank, anta, baran,
Rajasthan
Phone: [protected]

To

Income tax pan service unit
Managed by e-governmence infrastructure limited
5th floor, manthri sterling, plot no. 341, survey no. 997/8
Model colony, near deep bungalow chowk, pune - 411016.

Sir,
Sub: request...
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D
Ditto Scyther
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan pdf generation error : exception in generating esign user pdf inside esign controller for token no

I've applied for pan online using nsdl website, my token number is [protected].
I've filled up the application form but after successfully completing e-kyc i'm getting the following exception exception in generating esign user pdf inside esign controller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl....
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S
SHIVANGI GUNEJA
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nsdl pan card fee not refunded within one week

Address:122 G block, Near Thareja Hospital, Sri Ganganagar, Rajasthan, 335001

I used nsdl website to create a new pan card. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 25/06/2019 (Successful transaction) but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based...
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