NSDL e-Governance Infrastructure Complaints & Reviews

I applied for a new pan through NSDL and got through almost all steps. I paid the fee using my debit card and money was debited from my account. But then my application was rejected due to a mismatch in demographic data. I have not received the refund yet. The application was made on 07/06/2019 and the transaction occured the same day. Please help me get the refund.

My pancard issue at 12/10/2017 when i required to home loan, but it show credit card loan(in cibil) against on this pan card since 2003 how it is possible if i got my pan card in 2017, as back i did not have any pancard/aadhar card and before 2017 i did not have any loan.please help me my contact no.[protected] and mail id is sonu.[protected]@gmail.com

I have applied for a new pan card in the name of "THE CAN-TE3N" which dispatched our address in 06/06/2019. I couldnot received the Pan card as our address . Later after couple of days we contact the post man regarding the post .he told that he kept with him for four days and returned to the sender address.

therfore, I Requesting your resend my PAN CARD to same address and I Mentioned Our Details Below

Applicant name :- Rahul kumar
Acknowledgement no. :- N-[protected]
Date of Applicant :[protected]
Mobile No :- [protected]

A few days ago, when I tried to connect PAN number with my Aadhar, then only It came to my knowledge which was error on my PAN card. I made some corrections through the NSDL website to restore it. For this, I was charged 106 rupees, but my request is not accepted due to technical difficulties. I tried second times and have been charged rupees 106.90 again, sum of 213.80 rupees got deducted from my Paytm account. Furthermore, some info message after failure transaction, that is the amount of will back to my within 7 working days. After seven working days, on 29.05.2019 once paid, only Rs 106 is credited back into my bank account.The second time money was not received yet. There is no action to complain about via email and phone. Kindly take the necessary action on this. Therefore, I humbly ask you to send this amount as quickly as to my bank number.

Token Number: [protected]

Request ID’s: 527980, 500568 and 532246

Name : M.Senthil Nayagam
Fathers Name : Murugesan
PAN No : BNZPS4821E
Application Date : 26.05.2019
Amount deducted : 106.90 AND 106.90 TOTAL: 213.80/-
Single amount refunded date : 29.05.2019
Payment Mode : PAYTM
Description of error : YOUR PREVIOUS PAYMENT REQUEST HAS BEEN FAILED, YOUR MONEY WILL BE REFUNDED BACK. KINDLY MAKE ANOTHER FRESH PAYMENT and Your e-KYC /e-sign based request has failed hence you cannot proceed the application with e-KYC/ e-Sign Mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund seven working days.

Order ID 1: Paid For Order NSDL eGov PAN Order #1010040117195260520192120101558885810560 Transaction ID [protected][protected]:20:41 PM

Order ID 2: Paid For Order NSDL eGov PAN Order #1010040117195260520192114411558885481342 Transaction ID [protected][protected]:15:16 PM

Kindly see the attachment for your reference.

I just got my CIBIL report yesterday and got to know that my CIBIL score is affected due to some loans which are issued to some other person with same name however, father name and D.O.B is different.
I need immediate help to close remove duplicacy or fraud happening over my PAN no.
Name- Sushil kumar sharma
Mob- [protected]
[protected]@yahoo.co.in
Do call for further details.

Dear ITD Team
I would like to inform you that PAN no.AQGPK0115N allotted to me and one other person whose name and father name is same but his address in different from my one.I am facing problem because of this wrong PAN data.A letter of confession TIN/OPS/NW/2019-20/1054 was about wrong PAN entry was issued in my name and address but it was not received by me and it was delivered at the address to Sh. Rajesh Kumar S/o Om Parkash address-Fateh Pura Kalan, Kotputli, Jaipur, Rajasthan.

If you will check the record of dispatch this letter should be delivered on my location but why and how it was delivered to same person of my name I don't know.I would like to know how much ime it will take to correct my PAN data.I am in trouble because of this, all my cibil data is disturbed because of this and I am unable to take loan.Please allot new PAN

I've applied online for fresh pan card application, My 1st transaction failed due to Aadhar card authentication failed. I tried the 2nd transaction again failed for the same reason. On 3rd transaction I got success.
For each transaction, from my account deducted Rs.106.90.
For the same next day, I received a refund for the 1st transaction.
after a two week, I received my PAN Card. but still, the 2nd transaction needs to refund.
I mailed to ([protected]@nsdl.co.in, [protected]@nsdl.co.in) regarding these issues, till the day I didn't receive any updates.

Dear sir,
inspite of your letter no 101040/10ar/pgc-2019/663 dated 11 feb 2019
chief manager s.B.I .Centralized pension processing centre, chandni chowk delhi has not revised family pension even after attaining the age of 80 years and above as per para 4.5 of govt of india pension rule

sir, my i request your - self to kindly intervine in the long pending matter so that my enhansed famly penson & arrear is released at the earlest to meet my oldage basic needs, as i am solely dependent on family pension only.

I hope you better understand my position .

Regards

govindi devi
ppo no[protected]

On NSDL website for PAN CARD correction, I have applied online on 13-June-2019 through eKYC and e-sign process by providing my Aadhaar card number. I have made a payment of Rs. 107 through Credit Card for the Physical PAN CARD.

My Application number is [protected].

However, on tracking the Application status, it shows " NO RECORD FOUND".

Please explain why the status shows NO RECORD FOUND when all details have been provided and payment made.

when shall I obtain the corrected PAN CARD?

Regards,

Steffi Fernandes Lobo

Dear Sir,
I have applied for a new PAN Card in the name of REETA DEVI which dispatched our address in 07 AUG 2017. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: REETA DEVI
Acknowledgement Number: N [protected]
Date of Application: 13 JUN 2019
Mobile NO: [protected]

Respected Sir/madam,

I have applied for updating pan card on 12th june 2019 through e-sign mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
SIMARJIT SINGH

I have used NSDL website to create a new pan card of my Sister.I used e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.20 using my debit card. MY balance was deducted from the bank on 11/06/2019 but there was a mismatch between Aadhar details and details furnished for PAN application. It showed me a message stating that there was a mismatch between Aadhar and PAN details and hence you cannot proceed the application, Amount would be refunded within 7 working days. Once again I have applied on next day i.e. 12/06/2019 by paying 106.20. Whether my previous payment is refundable?

The PAN correction applied for online on 26 May 2019 and the application is still showing as under process. Considering that the document was submitted online and the e-verification for the same is already done with Aadhaar. The time period seems to be awfully long to correct the details of the PAN card. The Acknowledgment number of the same is N-[protected] . Please help resolve the same.

Dear sir,
I have applied for a new pan card in the name of balaji garment processor (Thane bhiwandi-west) pan no - aaufb6939k which is get through msg to me & dispatched our address in 10/04/2019. ACKNOWLEDGEMENT NO- N-[protected] I couldn’t receive the pan card as our office was closed when the local post man reached our office. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.
MOBILE NO-[protected]

Dear Support Team,

I have applied online address correction for my PAN and I do the payment successfully.
Post payment after entering the aadhar OTP it shows " Session expired".
Request you to do the needful and correct my name in PAN.

Token No is:[protected]

Please look into the matter and I request to refund the money or provide the link so that we can complete the process.

Thanks

I have applied for new pan card on 10th Jun 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Masrat Khan

Dear Sir/Madam,

During the submission of PAN card correction application rupees 106.90/- has been debited from my State Bank of India account with reference no[protected]INB Payments- QSBI[protected]GAGFJLCJ5.

Also the generated application token no. was [protected] dated 26/06/2019.

Its already more than 10 days are over, therefor I request you to refund the amount for the same.

Mr. Sharankumar Kumbar

I have applied pan name correction through onlineservice - NSDL Online. Token Ref No. [protected] on 03-Apr-2019. Almost everything done quickly, finally i had re-directed to fees window to complete the application. Then, i used HDFC net banking and amount also paid. Almost more than two months over, still it is not refunded. Same i wrote mail to [protected]@nsdl.co.in Request ID :##517501## on 4-June-2019. How ever there is no response.
Kindly, escalate the issue to concern department resolve my refund issue.
Thanks You.

I use NSDL website to create a correction in pan card of my friend. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my paytm account. MY balance was deducted from the paytm wallet on 07/06/2018 but money got deducted and the website showd transaction error. Then again i have paid using my netbanking for the same. But the problem that i have paid two times for the same application. This problem arises due to the site problem. I need all my
of 1 transaction money. they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.

Dear Sir,
I have applied for a name change on PAN Card in the name of Supriya Jani (Maternal name - Supriya Khamkar) which was dispatched to our address in May 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, we contacted the Post Man regarding the same. He told that it was kept with post office for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address. PAN card copy attached.