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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

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Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

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NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 96

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R
ronak2681
from Rajkot, Gujarat
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pan card was returned. not delivered

Address:moviya, amit oli near , govind nunagar, Rajkot, Gujarat

Dear sir,
I have applied for a new pan card in the name of priya which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: priya khunt
Acknowledgement number: [protected]
Date of returned:15-may-2019
Mobile no:...
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A
ankitnegi
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online pan status

Sir/madam,

I have applied for new pan card on 27 may 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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R
Raghupathi Payyavula
from Pune, Maharashtra
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sorry no record found pan card status

Sir/madam,

I have applied for new pan card on 26th May 2019 through submit scanned documents through e-sign mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."br...
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A
anvivian
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment gateway error while making payment for pran generation

Hi,

I am getting below mentioned error on pran registration:

Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime. The error is showing from one day. Still no change.

Ack no :11879052
Ack date:25/05/2019
Dob :10/08/1992
Email :[protected]@gmail.com

Please do the needful as early as possible.br...
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G
Grim empire
from Ahmedabad, Gujarat
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pan application failed refund money

Hello sir i was applied for e sign in pan application but my pan application is failed thats shows your demographic details mismatch even i fill right details
nd pleas tell me why thats hapens every time pleas guide me
pleas refund my money

my token number is:[protected]
Transaction Reference number is:QSBI[protected]

email: [protected]@gmail.com

please refund my money...
+1 photos
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C
Chowkidar Mohan
from Bengaluru, Karnataka
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e-kyc failed amount paid, no refund

Address:Bangalore Rural, Karnataka, 562114

Sir i applied for the pan card on 16.05.2019 and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Sir,
I applied pan card online.. After submitting application form, 107 ₹ paid through debit card.. But i didn't get acknowledge... Following error came.
"your ekyc based request has failed hence you can't proceed the application with ekyc mode. Kindly generate...
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P
Pradeepa.P
from Chennai, Tamil Nadu
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pran - ipin configuration

Address:ponneri, Chennai, Tamil Nadu, 601204

Sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: pradeepa. P
My pran is[protected]
Email id: [protected]@gmail.com...
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A
Azad Online
from Sonipat, Haryana
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re-dispatch request pan

Address:15 D BLOCK GALI NO 3 BRIJPURI NORTH EASTDELHI-110094, New Delhi, Delhi, 110094

Dear sir,
I have applied for a new pan card in the name of tanveer khan which dispatched our address in may 2019. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.
Therefore, i requesting your resend my pan card to same address...
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M
Mahendra Singh Rajpoot
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting refund of incomplete pan request application

Address:Sagar, Madhya Pradesh

I too applied new pan using ekyc mode for my sister. I tried thrice thinking some problem in network. All the three time its deducted my amount on 7/05/2019 but otp not received.
I wait for 5-7 days than i retrying and this time pan application completed but i am not get refund of last three failed applications.

Please fix the bug, or its a way of earning money. I want my refund for this 3 temporary tokens. Please refund...
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M
Mayank R
from Vasai-Virar, Maharashtra
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pran not found in database error - 18-may-2019

Address:Pune, Maharashtra, 411014

Hi, i got the pran allocated by icicisecurities but when i try to login to https://cra-nsdl.com/CRA/ it says "pran not found in database". I am not sure should i proceed with contribution or not.
Please note that i have received pran allotment letter in icicidirect portal but not allowed to do any transaction there as well. So i am neither able to contribute myself nor i can ask hr to contribute from my basic salary. Please help in...
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A
Angy Saxena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no records found error

Address:241001

Sir/madam,

I have applied for new pan card on 17th may 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
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D
divya0902
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please re-dispatch my pan card

Address:New Delhi, Delhi, 110044

Dear sir,
I have applied for a new pan card in the name of divya which dispatched our address in september 2018. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after few days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address...
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R
ravinder kumar rao khori
from Jammu, Jammu and Kashmir
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not received pran no. 110113213511

Address:RAVINDER KUMAR S/O SH. SURESH KUMAR VPO KHORI TEHSIL & DISTT REWARI HARYANA, 123101

Respected sir/madam,
I have applied for the pran on 05 february 2019 in which my pran no[protected] was generated on 05.02.2019. But pran card is not received till date and showing the status as application form is received and under process. The issue may be resolved at the earliest. Details be provided on mobile no. [protected] or email on [protected]@gmail.com at the earliest.

Thanking you.

Ravinder...
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A
amarsingh dohre
from Delhi, Delhi
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pan card I couldn't receive

Address:Bhopal, Madhya Pradesh

Dear sir,
I have applied for a new pan card in the name of amar singh dohre which dispatched our address in may 2019. I couldn't receive the pan card as our home was closed when the local post man reached our home. Later, after 15 days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address...
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B
balikaran chauhan
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name correction

Address:Mohalla-Saddupur Post-Chunar District-Mirzapur, Mirzapur, Uttar Pradesh, 231304

I have submitted application for name correction in pan card on march 29, 2019. But the pan card has not been delivered yet. After submitting the application, i received the message, whose details are as follows.
Dear ramsewari devi, contact no - [protected]
Congratulations! You've successfully completed the online application form.
Your pan communication no is: 1421178.
Please quote your pan communication number...
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N
nhgopalani
from Mumbai, Maharashtra
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pan card redispatch request as early as possible

Address:BALAJI GARMENT PROCESSOR,GALA NO 03, 'B' WING ,1565, MITALI COMPLEX OPP MITALI HOTEL, MUNISURAT COMPOUND , ANJUR PHATA, THANE BHIWANDI, Thane, Maharashtra

Dear sir,
I have applied for a new pan card in the name of balaji garment processor (Thane bhiwandi-west) pan no - aaufb6939k which is get through msg to me & dispatched our address in 10/04/2019. I couldn’t receive the pan card as our office was closed when the local post man reached our office. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the...
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I
INFO PARK
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan status is not changed even i delivered all documents successfully by nsdl

Address:Banda, Uttar Pradesh, 210001

Sir,
I am kalpana verma
Acknowledged number: [protected]
Candidate name: kushagra singh
I have applied for pan application online at nsdl for my ward (Son) kushagra singh and paid all fees.
I have already sent the supporting documents to nsdl pune address
{ income tax pan services unit
(Managed by nsdl e-governance infrastructure limited)
4th floor, mantri sterling, plot no....
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A
Ankit402
from Mumbai, Maharashtra
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pan card not received from nsdl

Address:Indira gandhi ward, Railtoly, Gondia, Gondia, Maharashtra, 441614

Sir, i have applied for pan card at nsdl with acknowledgement no.:[protected]. The pan card has dispatched but yet not received pls help me for get my pan card. My pan card no.: bxupj4720q. The pan card delivery date is 6 may 2019 but it not received yet on 14 may 2019. The status showing it is coming from airway bill no. :[protected] by trackon couriers pvt. Ltd on date 6 may 2019 but it not received pls help me to get my pan card....
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K
Kvrsaicharan
from Manuguru, Telangana
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e-kyc failed but not refunded my money back

Dear sir/ madam,

I have applied for pan card with token no. [protected] through e-kyc/e-sign option. After the payment, my aadhar verification went failed and the screen showed the below message.

"your e-sign/e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode or e-sign mode. Kindly note that you will get refund of this...
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Y
yashkale10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund did not received

Address:Pune, Maharashtra, 411030
Website:NSDL pan card application

I have applied for application of the pan card on this site on 23rd of april
2019
But something went wrong and the process failed.
They told that the refund will be proccessed after 10 working days but
Nothing has happened yet.
My token number is [protected]
My name is yash kale.
I have also contacted to the customer care service agent a week before from today that is on 5th of may and they...
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