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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 220

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S
SHAIKH SAJED
from Chandigarh, Chandigarh
Mar 14, 2017
Resolved
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Resolved

Address: Aurangabad, Maharashtra, 431001
Website: [email protected]

Acknowledgment number : [protected]
Name : arefabi ahmed shaikh
Category : individual
Status :
Your pan card was returned undelivered to nsdl. The reason for non-delivery as specified by the courier agency is insufficient address. The same has been re-dispatched on 03-feb-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 13-feb-2017.

* emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.

Permanent account number (Pan) : hirps5691k
May 17, 2017
Complaint marked as Resolved 
Mar 14, 2017
Updated by SHAIKH SAJED
Acknowledgment Number : [protected]
Name : NASIMA BEGAM FAIZULLA KHAN
Category : Individual
Status :
Your PAN card has been delivered on 23-Sep-2016 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Q0168049, at the address for communication* indicated by you in the application.

Permanent Account Number (PAN) : EOHPK7691G
Mar 14, 2017
Updated by SHAIKH SAJED
Acknowledgment Number : [protected]
Permanent Account Number (PAN) : BGPPS2092N
Name : AFZAAL ULLAH SYED
Category : Individual
Status :
Your PAN card has been returned undelivered to NSDL on 11-Mar-2017. The reason for non-delivery as specified by the courier agency is 'Consignee not available'. The same will be re-dispatched shortly.
Verified Support
Apr 10, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Sajed, Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
Verified Support
Apr 10, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Sajed, Your PAN card (ACk No.[protected]) has been delivered on 23-Sep-2016 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Q0168049
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    A
    Alpana Khandare
    from Delhi, Delhi
    Mar 14, 2017
    Resolved
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    Resolved

    Pan no - azxpk8409p

    Acknowledgement no - [protected]

    I have applied for change in pan card on 22nd feb 2017 online. I had opted for paperless application and had linked my aadhar card as supporting documents.
    But still i was asked to send the signed application form along with supporting documents and photographs.
    I sent these documents by courier on 3rd march 2017 and got copy of receiving (Stamped by nsdl) by courier company on 6th march.
    But when i check my status, it still says that documents not received.
    I have trying to contact nsdl since that day but i have not got any response to email sent and ph no given is continuously busy.
    Please try to resolve issue as early as possible and let me know what happened to my application and my documents.
    May 16, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Apr 10, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Alpana,

    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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      L
      from Bengaluru, Karnataka
      Mar 14, 2017
      Resolved
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      Resolved

      Address: 411016
      Website: www.tin-nsdl.com

      My client sharon sudeshkumar has applied for PAN through NSDL application no [protected] online submitting the physical documents, applied on 15-2-17 documents reached on[protected] to their pune office, but till today i.e after 25 days as on[protected] still status is pan application received pan is under process .

      we call to their ph no :[protected] many times but no reply 3 emails sent to [protected]@nsdl.co.in but no reply

      our PM wants to give PAN in 2 days, here after 25 days their agency are still not giving any response.

      This no[protected] is given for PAN query in all the website including income tax website but it is always not working or show engage .

      regards
      CA Laxman patel
      [protected]
      +1 photos
      May 11, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Apr 10, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Laxman,

      This has reference to the query/complaint raised by you.

      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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        B
        babu 2
        from Ingraj Bazar, West Bengal
        Mar 13, 2017
        Resolved
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        Resolved

        Respected Sir
        It is for your kind information that I have two NPS lite cards vide no
        [protected] &[protected] Named Anirban Gupta & Shipra Gupta.
        .
        Suddenly on 15.12.2016 I had received a mobile message from BH-NSDLPN
        like as " As your aggregator opted for de-registration, kindly opt for SBI or
        CSC e-governance as the new aggregator within 30 Days form receipt of this
        SMS". After receiving the above massage I was contact local branch of SBI
        ( 8544 ) in several times, but the manager of said branch was not show any path
        about depositing my contribution in his branch.

        So, I am too worried about to continue the said scheme, therefore you are
        requested to solve the problem and help to continue the scheme .

        I hope you must solve the problem at an early date and obliged.

        Thanking You
        Apr 17, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Mar 17, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
        NSDL e-Governance Infrastructure Ltd.
        1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
        We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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          N
          nara549
          from Chennai, Tamil Nadu
          Mar 13, 2017
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          Address: Chennai, Tamil Nadu, 600087

          G.narayanan
          dp Id 301313 client id 21180676
          mob [protected]
          email [protected]@gmail.com
          Res new 26 Old 29 IInd Main Road
          alwarthirunagar annex Chennai
          600087.
          In Aug 2016 I purchased GOI Sovereign gold bond
          cert no SGB[protected]
          issuing bank ucobank valasarawakkam br
          chennai
          3 units valued at ₹9357 .
          the bond was issued in paper form.
          isin no IN[protected].
          when I approached my dp integrated virugambakkam chennai. they were not able to convert it in demat form saying THAT
          NSDL is not doing it.
          Pl look into it and help me to get it in dmat form.
          no body is responding the calls made your chennai office 2814...
          I am handicapped person on wheel chair
          pl let know what should I do to contact your people and get this done.
          pl I request you once again
          thanks
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          I applied a pan card on[protected], & ack no. [protected].Its dispatch on[protected] from mumbai but unfortunately its return by postoffice on[protected]. So please re-dispatch its as soon as possible
          enclosed:-
          1. Pan tracking status
          2. Speed post tracking

          Non acceptance for demat - Comment #2678413 - Image #0
          Non acceptance for demat - Comment #2678413 - Image #1
          Non acceptance for demat - Comment #2678413 - Image #2
          NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
          Verified Support
          This has reference to the query/complaint raised by you.

          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

          For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
          Dear Sir,
          I have applied online for PAN card . During online my transaction was completed . But during fee payment by net banking the transaction was unable to complete successfully showing my SBI saving account deducted Rs.117.35 vide below transaction.

          04/03/2017 TO TRANSFER
          INB National Securities Depos NAT_SEC Payments
          NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
          Verified Support
          Kindly provide us with your Temporary Token Number, Date of Birth and E-Mail ID which must have generated while applying PAN application. You may e-mail us at [email protected]
          Dear sir,
          my detail

          Temporary Token Number-[protected]
          date of birth - 29-jan-97
          email.- [protected]@gmail.com
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            V
            Vinagi
            from Kolkata, West Bengal
            Mar 13, 2017
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700127
            Website: www.tin-nsdl.com

            Dear Sir/Madam

            Please redispatch the above PAN card to the same address as it (EA[protected]IN) has been returned back on 11/03/2017 by PO without delivering it
            Acknowledgment Number- [protected]
            Company- Vinagi Innovations Pvt Ltd

            Address:-
            Baishakhi De Paul,
            C/o- Sushil Krishna Paul
            APAL PALLY, 2 NO LANE, NETAJI SUBHASH ROAD, PO- HRIDAYPUR BARASAT(M), NORTH 24 PARGANAS, KOLKATA WEST BENGAL- 700127
            Email- [protected]@gmail.com
            Mob No-[protected]
            May 5, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Mar 21, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            This has reference to the query/complaint raised by you.

            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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              A
              anaokars
              from Bengaluru, Karnataka
              Mar 13, 2017
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              Address: 560094
              Website: eservices.nsdl.com

              When I opted for "Forgot Password" option. I was asked for my 16 digit Demat number, PAN, Date of Birth and after I entered them all correctly, OTP was sent on my registered eMail & Mobile, which I entered and gave the confirmation. Now, NSDL wants me to take a printout of Password Reset Number provided by NSDL and write to my DP service provider to submit the password change request.

              That is Sick! It only increases the paper work, when the PM is encouraging paperless activities.

              If I was anyway required to approach my DP service provider, why my all details were asked and then confirmed through OTP? This is a harassment.
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Pan app. No.: [protected], with name of 'BADAMI DEVI ' has been showing under processing since 20 days.we are suffering for it in case of bank pressure, because she is an old widow pensioner. Bank manager is not giving her pension to her. So just dispatch it immediately.
              NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
              Verified Support
              This has reference to the query/complaint raised by you.

              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

              For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
              Dear sir/mam
              i applying for new pan on december but there is some deccripency in my document then i receve your mail on my mail for adiving me, for resend my valid document iam sending my document again on 15 days ago so irequest to you please reply what is the status of my application my acknwlagment is- [protected]
              NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
              Verified Support
              Dear Mithun,

              This has reference to the query/complaint raised by you.

              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

              For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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                P
                patilakshay098
                from Pune, Maharashtra
                Mar 12, 2017
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 416113

                Since last 3 months the pan card is in process of verification after my application my friend sensed a pan application their pan number was allotted and received too but my pan is in still process what kind of nonsense is this???
                I had made many more complaints but not yet resolved..
                Ack. No. [protected]
                My contact no. [protected]
                My email id: [protected]@gmail.com
                May 3, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Mar 21, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Akshay,

                This has reference to the query/complaint raised by you.

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                  S
                  smilinejeni
                  from Chennai, Tamil Nadu
                  Mar 11, 2017
                  Resolved
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                  Resolved

                  ESigned PAN Application says We have not yet received the supporting documents

                  Address: 411016
                  Website: www.tin-nsdl.com

                  Sir,

                  I had applied for PAN using online facility on 06/03/2017, Acknowledgment Number : [protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

                  On completion I received this message,

                  "Thank you for using online facility for PAN application.

                  If you have digitally signed your application using eSign/eKYC then there...
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                  G
                  Gungun22102014
                  from Noida, Uttar Pradesh
                  Mar 11, 2017
                  Resolved
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                  Resolved

                  Address: 263152

                  Dear Authority...I have applied a new pan application online dated[protected] by Acknowledgement No.[protected]. I have also sent all required document via registered Post that was received by NSDL. But last ten days while tracking status it comes "We have received the document with reference to your pan application. Your application is under process with NSDL". Dear authority I am urgent need of pan card. Kindly please note this complaint and take necessary action. Thank you...
                  Apr 26, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Kunwar,

                  This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                  Dear Authority my acknowledgment no.is [protected] & my name is Kunwar Pal.My application is under process with NSDL last three weeks. I am urgently need to my Pan Number for my salary. My department closed my salary since last three months for Pan Card. Please help me for my pan card. Thank you...
                  NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                  Verified Support
                  Dear Kunwar,

                  This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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                    Naveenjangid
                    from Lucknow, Uttar Pradesh
                    Mar 10, 2017
                    Resolved
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                    Resolved

                    Address: Jaipur, Rajasthan, 302039

                    Acknowledgment Number : [protected]
                    Name : SUDHA
                    Category : Individual
                    Status :
                    Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                    But still now Pan card is not issued to my name .I am applying first time to Pan card
                    +1 photos
                    Apr 22, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                      Pan Rajpura
                      from Ludhiana, Punjab
                      Mar 10, 2017
                      Resolved
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                      Resolved

                      Address: Patiala, Punjab, 140702

                      I applied & reapplied 17 pan card via nsdl online site of family members & friends. But its show status of many days "we have received the documents with reference to your pan application. Your application is under process with nsdl"
                      Urgently need pan no. Of all individual. Following are detail of all 17 pan acknowledgement numbers:-

                      1. [protected]- karnail singh
                      2. [protected]- mangat ram
                      3. [protected]- gurinder singh
                      4. [protected]- pritam singh
                      5. [protected]- darshan singh
                      6. [protected]- dev ram
                      7. [protected]- kuldeep singh
                      8. [protected]- darshan
                      9. [protected]- sinder kumar
                      10. [protected]- jaswinder singh
                      11. [protected]- toni ram
                      12. [protected]- tehseen khan
                      13. [protected]- saroj rani
                      14. [protected]- rinku
                      15. [protected]- pawandeep singh
                      16. [protected]- mandeep singh
                      17. [protected]- paramjit kaur

                      Sanjeev kumar
                      Mobile no. [protected]
                      Email id - [protected]@gmail.com
                      +3 photos
                      Apr 22, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Mar 10, 2017
                      Updated by Pan Rajpura
                      I apply a pan card on[protected] after fill all form i made online payment via net banking & debit card.I made payment twice but both time payment failed.Net banking payment is refund on[protected], but not refund via debit card. Please refund my money

                      as soon as possible

                      token. No. [protected] & [protected]

                      payment deducted twice through

                      net-banking-111.60 rs (refund)

                      debit card-110.45 rs (not refund)
                      Verified Support
                      Mar 21, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN application is processed and we assume that your PAN related grievance is resolved. For any further query / clarification, please revert at [protected]@nsdl.co.in.
                      Verified Support
                      Mar 21, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      This has reference to the query/complaint raised by you.

                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                        K
                        Kanchan Maji
                        from Delhi, Delhi
                        Mar 9, 2017
                        Resolved
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                        Resolved

                        Address: 722142
                        Website: [email protected]

                        Acknowledgment Number : [protected]
                        Permanent Account Number (PAN) : AZGPM7971D
                        Name : KANCHAN BARAN MAJI
                        Category : Individual
                        Status :
                        Your PAN card has been dispatched on 05-Mar-2017 by Speed Post vide airway bill no. EA[protected]IN, at the address for communication* indicated by you in the application. The PAN card is expected to be delivered by 15-Mar-2017.

                        NSDL websites is showing that the pan card has been dispatched on 05-Mar-2017 by Speed Post vide airway bill no. EA[protected]IN

                        but when i am going to track this Speed Post vide airway bill no. EA[protected]IN...it is showing different things...it is delivered to another address... It is showing the booking date 17/01/2017 and delivered date 20/01/2017...
                        please check it once...and take the necessary action...as soon as possible.i need it as early as possible...i have attached the speed post tracking details...you have given wrong Speed Post vide airway bill no.
                        +1 photos
                        Apr 7, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Kanchan,

                        It appears that you have been tracking with different AWB number, please find the attach image with tracking number EA[protected]IN.
                        Mar 22, 2017
                        Updated by Kanchan Maji
                        EA[protected]IN this tracking showing that it already delivered to the pin code 630211. This is not my pin code address.

                        Mar 22, 2017
                        Updated by Kanchan Maji
                        i have to take necessary action against NSDL PAN
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                          R
                          Roshit Verma
                          from Ludhiana, Punjab
                          Mar 9, 2017
                          Resolved
                          Report
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                          Resolved

                          Address: Pathankot, Punjab, 145001
                          Website: Pan card Resend Request

                          To,
                          UTI Infrastructure Technology and Services Ltd.
                          PAN Department- (2)
                          Plot no.3, Sector no.11
                          CBD Belapur, Navi Mumbai – 400614
                          Ref: email - PAN Card Resend Request
                          Dear Sir,
                          PAN Card Re-dispatch request vide Application No. U[protected]
                          Herewith we bring to your kind notice that we had applied for a new PAN Card in the name of AJAY KUMAR, which was dispatched to our correspondence address in Jan month. We couldn’t receive the PAN Card as our office was closed when the local Post Man reached our office. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
                          Therefore, we requesting your resend our PAN Card to our address mentioned below as well we mentioned our details below.

                          Coupon No: U[protected]
                          PAN Card No: EUHPK7353B
                          Applicant Name: AJAY KUMAR
                          Address: S/O, Rattan Chand, Vill- Colony Gandla Lahri, Post Office- Pathankot, New District- Pathankot-Old Distt-Gurdaspur145001, PUNJAB
                          Contact: [protected]

                          DOB: 24/11/1980
                          Name: AJAY KUMAR
                          Firm Type: Individual
                          So, kindly resend the PAN Card to the address mentioned above.
                          Thanking you
                          Yours sincerely,
                          AJAY KUMAR
                          Apr 21, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 21, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          We would like to inform you that we are unable to trace your PAN details on the basis of given information or the PAN application does not belong to NSDLe-Gov.

                          If applied through NSDL e-Gov, please provide the 15 digit acknowledgement number to enable us to provide further information.

                          The other agency appointed by Income Tax Department for this purpose is UTI Infrastructure Technology and Services Ltd. having its office at Plot No. – 3, Sector 11, CBD Belapur, Navi Mumbai-400 614. Website: https://www.utiitsl.com/
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                            K
                            Kanchan Maji
                            from Delhi, Delhi
                            Mar 9, 2017
                            Resolved
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                            Resolved

                            Address: 713209
                            Website: [email protected]

                            Acknowledgement number
                            [protected]
                            Name
                            Lata maji
                            Father's name
                            Durgadas mandal
                            Date of birth/incorporation
                            01/01/1966
                            Payment details*
                            Online payment
                            I have send all the supporting documents. It reached to to the nsdl on 01/03/2017... Still it is showing that the documents did not receive... I have send it by speed post vide no.. Ew[protected]in... Please check it
                            May 11, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Mar 09, 2017
                            Updated by Kanchan Maji
                            they are not replying anythings about the status of my application
                            Verified Support
                            Mar 21, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Kanchan,

                            This has reference to the query/complaint raised by you.

                            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                            Apr 07, 2017
                            Updated by Kanchan Maji
                            what is the status of my pancard
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                              B
                              Babbu.sidhu
                              from Bathinda, Punjab
                              Mar 8, 2017
                              Resolved
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                              Resolved

                              Address: 151205

                              Acknowledgment Number : [protected]
                              Name : PARAMJIT SINGH
                              Category : Individual
                              Status :

                              Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. I have applied for new PAN card before a 2 month, but pan card status showing same thing more than a month that is a Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                              Mar 24, 2017
                              Complaint marked as Resolved 
                              Problem has been solved. Thank you
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 21, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Your PAN application is processed by NSDL and we assume that your grievance is resolved. For any further query / clarification, please revert at [protected]@nsdl.co.in
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                                S
                                from Mumbai, Maharashtra
                                Mar 7, 2017
                                Resolved
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                                Resolved

                                Address: Jaunpur, Uttar Pradesh, 222202

                                Acknowledgment Number : [protected]
                                NAME : sandeep

                                Category: Individual
                                Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                                What Should i do next.Please help me out, i want to need urgent pan card, i am applying first time for pan card.

                                Regards,
                                Abhay Singh
                                [protected]@hotmail.com
                                Apr 27, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Mar 07, 2017
                                Updated by [email protected]
                                Acknowledgment Number : [protected]
                                NAME : sandeep

                                Category: Individual
                                Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
                                What Should i do next.Please help me out, i want to need urgent pan card, i am applying first time for pan card.

                                Regards,
                                Sandeep
                                [protected]@gmail.com
                                Verified Support
                                Mar 21, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Sandeep,

                                Your PAN card has been dispatched on March 15, 2017 by First Flight Courier vide AWB no. B903Q4931013.
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                                  S
                                  Shashank saurabh
                                  from Lucknow, Uttar Pradesh
                                  Mar 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Barabanki, Uttar Pradesh, 225001

                                  Dear authority,
                                  I applied for new pan card online on Feb 11 2017 through e- KYC and made payment as well and the payment was successful and rupees 116. 20 deducted from my bank account but a message generated "your e-KYC based request has failed hence you can not proceed the application with e- KYC". so I request you to cancel my PAN card application and refund my amount 116.20

                                  Shashank shilpkar

                                  Token no. [protected]

                                  Mobile no. [protected]

                                  Email I'd - [protected]@gmail.com
                                  Apr 21, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 21, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Shashank,

                                  This has reference to the query/complaint raised by you.

                                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                                  Sir my Pan Card Number . HMCPS7160A & airway bill. No. [protected] was returned to NSDL on 14/02/2017. the reason for non delivery as specified by the courier agency is '' Consignee not available'' Pls sir Re-Send My Pan Card My address GURU ANGAD DEV COLONY, NEAR GURUDWARA SAHIB, JANDOLI ROAD, RAJPURA TOWN 140401
                                  NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                                  Verified Support
                                  Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched on 02-Mar-2017 by Speed Post vide airway bill no. EA564247442IN, at the address for communication
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                                    H
                                    Habibulpma17
                                    from Koelwar, Bihar
                                    Mar 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Patna, Bihar, 801106

                                    Dear Sir

                                    I would like to inform that I am currently studying at Indian Institute of Technology Patna, Bihar. Now for opening a bank account in my campus I urgently need a pan card as I have no pan card till now, however I have applied an application for issue a new pan card through a agent(details mention below) on 13 Jan 2017 and agent gave me a acknowledgement as an receipt.Unfortunately, I have not received my pan card till now and whenever I check my pan card status through internet using acknowledgement number(N-[protected]), I found my status as "Your application Is under process at TIN Facilitation".
                                    I continuously asked to agent for my pan card status but he did not answered properly, I completely frusted with that problem. Here I attached my acknowledgement as an attachment.
                                    Now I am looking for a solution through you as soon as possible. Any kind of co operation is appreciated.

                                    Agent Details-
                                    Agent Name-HIMANSHU KUMAR
                                    TIN FC Code-8845
                                    Facilitator-Vertex Customer Solutions India Private Limited
                                    Contact Address-OM GROUP, BESIDE DR.SUDHIR KUMAR
                                    MAIN ROAD, BIHTA
                                    NEAR RAILWAY CROSSING
                                    BIHTA
                                    BIHAR
                                    801103
                                    Tel:613-[protected], [protected],
                                    FAX-
                                    Email Address-Singh.[protected]@gmail.com

                                    Thanking You
                                    Habibul Islam
                                    [protected]@gmail.com
                                    Ph No-[protected]
                                    +1 photos
                                    Apr 21, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 21, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                    Dear sir,

                                    i am apply for pan card but your postal department not delivered in time and when i am contact the concern post office they said i am return you pan card so i am requested to you that please re delivered my pan card

                                    acknowledgment number : [protected]
                                    name :- jassee prints
                                    category : firm
                                    NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                                    Verified Support
                                    This has reference to the query/complaint raised by you.

                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                    For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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                                      R
                                      Rumaanwani
                                      from Srinagar, Jammu and Kashmir
                                      Mar 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: 190011
                                      Website: Nsdl

                                      I use nsdl website to create a new pan card. Temporary token are [protected] i use e-kyc option for her aadhar verification. I have paid an amount of rs.117.40 by netbanking my balance was deducted from the bank on 07/03/2017but aadhar verification was not completed due to their own technical fault now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." where is the amount of my pan application? So how they will refund my money
                                      Apr 21, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 21, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This has reference to the query/complaint raised by you.

                                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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