NSDL e-Governance Infrastructure Complaints & Reviews

Dear Sir,

I have sent my my PAN card to NSDL to change my surname Virendra Kumar Jain to Virendra Bachhawat. I have sent on 14th of December 2016 to NSDL but still it is not updated as I have checked onsite of NSDL which is under process in Income Tax Department whether I have submitted my all document along with ID proof and rejected official letter it has already been more than 45 days and I have not received my new PAN card update with my name updation time period is 20 to 25 days I have so many times call to customer care and NSDL department but there is no proper response from their sitNsDL
My acknowledgement number is [protected] which is received on 18th of December 2016 and my PAN number is AGJPJ7283K at NsDL.
Till date there is no response from any where.
so help me to resolve this issue as soon as possible.

Regards

Dear sir
This is to inform you that my pan card is not delivered you send us speed post date 17 february 2017 the speed post no is ea[protected] but post office is returned to your office resign is attempted deceased but i am lively please send us below address

Vimlesh
Wife of pawan kumar
House no karanpur kalam 2
Narau
Hikarpur bulandshahr
District bulandshahr u p

Sir/madam,
I am NAZARE Alam, I was applying my little brother new pan card trough online.
And Applicant name is MOHAMMAD SADARE ALAM and Acknowledgment Number : [protected].
I was applying online new pan card in 22/02/2017 and hard copy also sending trough indian speed Post 23/2/2017 and my documents are successfully riches in pan card office NSDL pune 26/02/2017.but till not received any documents received message from NSDL office side. And how may time I was checked my speed Post application status. I saw indian speed Post tracking and I was checked my documents are riches NSDL office Pune. But till not show any application received message. All ready submit my hard copy document 26/2/2017 in NSDL office and 8 days is over since 26/2/2017 to 6/3/2017.
Acknowledgment Number : [protected]
Name : MOHAMMAD SADARE ALAM
Category : Individual
Status :
We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected].
So please sir look my problem.
Thank you.

I have applied a TAN application online dated 18.02.17 vide acknowledgement no.[protected]. I have also sent all required documents via Speed post that was received by NSDL, Pune on 22.02.17. But till date while tracking status it comes that documents has not been received.

Details of Application status on NSDL.

Your TAN Application Status

Acknowledgment Number : [protected]
Name of Company : KAVISH & PREM FOOD WORKS PRIVATE LIMITED
Category : Company
Sub-Category : Other Company
Status : We have not yet received the documents with respect to your TAN application. Kindly submit the requisite documents to NSDL to enable us to process your TAN application at the earliest. For further details, please read the guidelines and instructionsor contact TIN Call Center at[protected]

Details of Speed Post:-

Booked At Booked On Destination Pincode Tariff Article Type Delivered At Delivered On
MAYAPURI SHOPPING CENTRE S.O 20/02/2017 411016 40.00 SPA NSH PUNE 22/02/2017
Event Details For : ED[protected]IN Current Status : Item delivered [To: NSDL ]
Date Time Office Event
22/02/2017 16:32:00 NSH PUNE Item delivered [To: NSDL ]
22/02/2017 10:08:07 NSH PUNE Item Received
22/02/2017 10:08:07 NSH PUNE Bag Opened
22/02/2017 10:07:49 NSH PUNE Bag Received
21/02/2017 05:50:33 NSH NEW DELHI Bag Despatched to PALAM TMO
21/02/2017 05:15:18 NSH NEW DELHI Item Bagged for NSH PUNE
21/02/2017 04:00:10 NSH NEW DELHI Item Received
20/02/2017 20:07:17 NSH NEW DELHI Bag Received
20/02/2017 15:32:17 MAYAPURI SHOPPING CENTRE S.O Bag Despatched to NSH NEW DELHI
20/02/2017 15:31:31 MAYAPURI SHOPPING CENTRE S.O Item Bagged for NSH NEW DELHI
20/02/2017 12:15:13 MAYAPURI SHOPPING CENTRE S.O Item Booked

कृपया हमारी मदद करें

हमने आठ तारीख को टोटल 21 फॉर्म एक ही कोरियर से भेजा था जिसमे से 10 फ्रॉम तो वहा पर मिल गए है लेकिन और 11 फॉर्म का कोई मेरे पास मेल नहीं आया है और न ही नेट पर ही शो कर रहा है हम इस मेल पर फाइल लगा कर भेज रहे है कृपया उसको देखकर हमें बताये ग्राहक ने हमें यहाँ परेशान कर रहे है हमारा जवाब देना मुश्किल हो रहा है,
[protected] Prabhat Kumar
[protected] Manoj Kumar Prajapati
[protected] Vinod Kumar
[protected] Nirmala Devi
[protected] Sita
[protected] Avinas Kumar Jha
[protected] Sanjit Kumar
[protected] Bantu Gupta
[protected] Anju Devi
[protected] Maushami Gupta
[protected] Sunil Kumar

I had applied for correction in Pan Card my acknowledgement number is N-[protected]. But after 20 Days of application the status is Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department. I am urgent need of Pan Card. Kindly suggest me in how long it to get pan card. Do correction take long time than fresh application. Please note this complaint and take necessary action.
Thanking you

I had applied for correction in Pan Card through E-KYC paperless method. But after 15 Days of application the status is Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department. I am urgent need of Pan Card. Kindly suggest me in how long it to get pan card. Do correction take long time than fresh application. Please note this complaint and take necessary action.
Thanking you

Dear sir I am suman jain I had applied for pan on the date of 06/01/2017 .I had track the application online on nsdl website on the date of 18/01/2017 but the status was showing YOUR PHOTO IS NOT PROPER after that I had gone to tin facilitation centre in jhandewalan and submitted the photo but after that nsdl site show the same status. In 13/02/2017 I had complaint to income tax department but this process not completed. I had gone to tin facilitation centre in jhandewalan on the date of 22/02/2017 and submitted the photo with application form and select the category so kindly alloted my pan card in less time, my acknowledgement no is
[protected] Suman Jain

Dear sir i am shekhar kumar s/o shri rajendra i hand applied the following pan application for pan card on the date of 06/02/2017 but these application under the process in tin facilitation centre so kindly alloted the pan number in less time
Acknowledgement numbers
[protected] ram bati.
[protected] bimlesh
[protected] rohit kumar
[protected] kusum
[protected] pooja
[protected] vinesh kumar
[protected] vikas kumar

My name is Ritu Sharma

My PAN acknowledgment number is [protected]. I applied for PAN on 1st of January, 2017.

My PAN status is still '
Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

I was unable to connect to the aforementioned number as it always seems busy.

PAN Card Re-dispatch request vide Application No. [protected]
Herewith we bring to your kind notice that we had applied for a new PAN Card in the name of SHALINI SHARMA, which was dispatched to our correspondence address in FEB month. We couldn’t receive the PAN Card at our address. the local Post Man not reached at our address. And it was immediately returned at NSDL office. I am attaching the tracking report for your ref. This...

Dear Sir I had applied for PRAN No on 13.12.2016. the Treasury office Hoshiarpur sent the form for further process on 29.12.2016 but till now i could not get even a message about my PRAN no. I wish to know how much time is needed to prepare a PRAN Card and when it will be send . I am a govt employee and not been given salary from the last three months.

My name is Anjna Kumari
My email id is [protected]@gmail.com

I applied for new pan using ekyc mode for my sister on 27th Feb 2017 . I tried thrice thinking some problem in entering OTP, but All the three time i noticed i entered exact OTP which i received but its deducted my amount and OTP failed . Even though iam entering correct OTP only

I got this below message after Payment -- Adhar authentication -- finally ekyc alone getting failed using OTP wherease i entered the correct OTP only

"Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days."

Please fix the bug, or its a way of earning money. I want my refund for this 3 temporary tokens. Please refund my amount back. Rs: 117 for each transaction has been deducted

Temp Token No: [protected], [protected] on 27th Feb and [protected] on 28th Feb.

I had applied for duplicate PAN card online on 12/02/2017 and had sent all the documents to NSDL office in Pune by Speed post. I can see that the documents were delivered at the NSDL office on 18/02/2017 but the status on the NSDL website says "We have not yet received the supporting documents with respect to your application for 'New PAN Card or/and Changes or Correction in PAN Data'.". I have been trying to call the helpline no. for 1 week now but it is never available and also not received reply to my email..
I have attached the Delivery Confirmation of Indiapost website.
Can you please let me know when the status will be updated?

Acknowledgement Number: [protected]
Name: SUDIPTA SARKAR

Thanks,
Sudipta Sarkar

Hi,
I am using Atal Pension Yojana (APY) and contribute regularly from last 2 years. But I unable to get online transaction. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'.

Please solve this issue ASAP

below are my details,

NAME : ROHIT PANCHAL
PRAN :[protected]
email Id : [protected]@gmail.com

Hello sir/madam,
I have applied a new pan card & also i have done payment process in NSDL PAN paperless but the last process means esign/ekyc authentication process was not completed due to some problems .
so that amount u refunded me
Also I was not get the acknowledgement number
So what to do right now
Name-Rakesh Nayak
Token no.-[protected]
Phone-[protected]
Dist-khordha
State-odisha

I have submitted an application for new pan card for my wife, smt.
S. Vengalakshmi (Application no. [protected]) and submitted application on 15.12.2016. During january 2017 i have received communication stating that the address and name are not tallying with the proof enclosed and directed me to send correct proof of identity & address to nsdl pune for processing my case. Accordingly, i have taken one more copy of my wife's pass port copy and forwarded the same to nsdl pune on 18.01.2017. But till today i have not received any intimation about allotment of pan number in my wife's name. Please arrange to look into the matter and ensure early allotment of pan card to my wife.

Regards

V. Sambamurthy
Mob [protected]
Email: [protected]@gmail.com

Dear NSDL,

I have applied for PAN on 25.01.2017
My form 49A acknowledge number is
[protected]

When checked online and through message
i am getting iinformation as following

Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.

I tried to call to above mentioned number,
I am not able to reach it.

The problem is i am in a urgent requirement of PAN which has to be updated in bank account

Please process my application as soon as possible.

Regards
Reshma

I use NSDL website to create a new pan card of my little brother. Temporary Token is [protected] . I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.117 using my debit card. MY balance was deducted from the bank on 21/02/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days. This problem arises due to their OTP verification failure. So till not reflected in my account. So please I want my detected money. Why because I am already applied physicalmode so I want detected money . they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change. Thank you.

Dear sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id. Details are mentioned below -

1. PRAN[protected]
2. Name : Srikanth Toshniwal
3. Mobile no. [protected]
4. Email address: [protected]@gmail.com

And it would also be very helpful if you mail my APY statement.

Thanks,
Srikanth