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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Dec 13, 2025
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S
srikanth toshniwal
from Bengaluru, Karnataka
Feb 26, 2017
Resolved
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Dear sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id. Details are mentioned below -

1. PRAN[protected]
2. Name : Srikanth Toshniwal
3. Mobile no. [protected]
4. Email address: [protected]@gmail.com

And it would also be very helpful if you mail my APY statement.

Thanks,
Srikanth
Apr 3, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Srikanth,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
The Token no for my online application is [protected] My application was not completed stating that the otp password is not send on my mobile or email id 3 times.. Kindly refund my PAN processing fee.

PRAN - 500055002611 - not found in database - Comment #2668770 - Image #0
PRAN - 500055002611 - not found in database - Comment #2668770 - Image #1
NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
Verified Support
Dear Suraj,

This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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    Umesh Dhone
    from Vapi, Gujarat
    Feb 25, 2017
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    Address: Pune, Maharashtra, 396210
    Website: <[email protected]>

    I Have Feel Online Lost PAN Card application Dt 07/12/2016
    they give me Reference No:[protected], Token No:- [protected] and Coupon No.[protected], and rcvd mail subject Approve My Application, But Since 2 months my application is still under Process, not reply on mail given number is always busy[protected], My PAN No:- ANCPD4591N

    Dear UMESH SHRIKRUSHNA DHONE,

    Your PAN Card application with reference number[protected] has been approved from eMudhra.

    Your application will be dispatched shortly to UTI-ITSL for processing.

    We will intimate you once application is dispatched from eMudhra.

    Please CLICK HERE, If you are experiencing any issues

    eMudhra PAN Services

    Jan 19

    to me

    Dear UMESH SHRIKRUSHNA DHONE,

    Your PAN Card application with reference number[protected] has been sent for processing to UTI-ITSL.

    You have been allotted a unique coupon number[protected] to track your PAN card status.

    You can track your PAN Card status using the below link
    Track my PAN Card using Reference Number

    Note - Your Coupon number will be your PAN tracking number.

    Please CLICK HERE, If you are experiencing any issues

    Dear Sir/Madam,

    Thank you for your email regarding PAN application submitted to NSDL e-Gov.

    To provide the status of your PAN application, we would require the 15 digit Acknowledgment Number or PAN (if allotted).

    For any clarification/assistance you may contact us at the Call Center on[protected] or write to [protected]@nsdl.co.in.

    You may visit our website www.tin-nsdl.com or SMS NSDLPAN15 digit acknowledgement number to 57575 to know the status of your application.

    Regards,

    Sharad

    TIN-Info Team

    Tel : .020 – 2721 8080

    Caution: Income Tax Department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of ATM, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails.

    From: Daman Labels [mailto:[protected]@gmail.com]
    Sent: Sunday, January 29, 2017 10:17 AM
    To: TIN Info
    Subject: token. No. [protected]

    Dear Sir / Mam

    Pls Advised my Pan Card Status

    token. No. [protected] dated :[protected]:50:23.417

    KIndly Confirm

    Thanks & Regards

    Umesh Dhone

    Daman Label Factory

    Mob:- [protected]

    ********************************************************************************... This message is for the named addressees' use only. It may contain NSDL confidential, proprietary or legally privileged information. If you receive this message in error, please immediately delete it. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. Unless otherwise stated, any commercial information given in this message does not constitute an offer to deal on any terms quoted. Any reference to the terms of executed transactions should be treated as preliminary only and subject to our formal written confirmation. ********************************************************************************...
    Daman Labels

    Feb 5

    to TIN
    Dear Sir
    I have Old Acknowledgment No Which i made first time PAN ( [protected])

    this is a lost Pan card Application
    ANCPD4591N My Pan No.
    Daman Labels

    Feb 9

    to TIN
    awaitin
    Daman Labels

    Feb 9

    to TIN
    Dear Sharad Sir

    I have lots of time to call you on above given No. but its always busy
    pls confirm me about my Pan Card Status
    My Pan No. ANCPD4591N
    Daman Labels

    Feb 14 (11 days ago)

    to TIN
    Dear Sir / Mam
    I have lots of Time Asked you about my pan card status, If you have any confirmation pls inform me, and also if have another no. pls mention because the above given no. is always busy, sorry to say but i think this is fake no.
    because last one month till my application is under Process, WHY

    Application ID[protected]Application TypeLost/Damaged PAN CardApplication Date7-Dec-2016ServicePAN Card + SupportCoupon Code[protected]Current StatusCoupon AssignedStatus RemarksUnder process at UTITSL. Waiting for response.

    Pls Confirm the same how many days or month will wait for
    and if you have not able so call me directly
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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      P
      pavan pandu
      from Bengaluru, Karnataka
      Feb 24, 2017
      Resolved
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      Resolved

      Address: West Godavari, Andhra Pradesh, 534211
      Website: www.tin.tin.nsdl.com

      I applied for PAN card on[protected] as per Ack no.[protected], Still status is "Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application." If we try to contact this number no response . Please provide solution to solve this issue. its urgent sir this is my life issue because i want to give this pan number in my office
      May 11, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Feb 28, 2017
      Updated by pavan pandu
      sir please reply me sir im wi for pancard sir
      Verified Support
      Mar 07, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Pavan,

      Inconvenience caused is highly regretted. We are following up with concern team for early resolution.
      Mar 08, 2017
      Updated by pavan pandu
      thanks for your reply sir please take action its very urgent sir this is my family life
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        B
        from Pune, Maharashtra
        Feb 23, 2017
        Resolved
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        Address: Kolkata, West Bengal, 700030

        Dear sir,
        I opened a pension account under nps on 27th oct, 2016 through sbi, paikpara - kolkata (Pop reg no: 6077400) with pran number:[protected].
        Subscriber registration form duly filled with related documents were submitted at pop on account opening. Here are details provided by pop manager.
        Pran:[protected]
        Registration receipt no:[protected]
        Photo id/sig. Receipt no:[protected]
        Contribution receipt no:[protected]

        Almost four months have passed, i cannot see my e-pran online with photo and signature in place and so far i have not received the physical pran card at my address.
        I appreciate your prompt action to resolve the issue and get my pran kit delivered.

        Regards,
        Dipankar
        Ph no: +91-[protected]
        Apr 2, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Mar 02, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Dipankar,

        This has reference to the query/grievance raised by you.

        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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          S
          smitadwivedi
          from Lucknow, Uttar Pradesh
          Feb 22, 2017
          Resolved
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          Address: Pune, Maharashtra
          Website: nsdl.com

          Hello Sir/Madam,

          I am Smita Dwivedi, I have applied for correction of last name in my PAN card after my marriage. My PAN correction is approved from the income tax department but pan card is not dispatched yet.

          The acknowledgment number is [protected]. I am looking to incorporate a LLP company before march 2017 for that PAN card is compulsory.

          Can you please make the process of dispatching the PAN Card speedy.
          +1 photos
          Apr 7, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Mar 07, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Smita,

          Your PAN card has been dispatched on February 27, 2017 by Speed Post.
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            ਦੀਪਕ ਗੁਪਤਾ
            from Noida, Uttar Pradesh
            Feb 22, 2017
            Resolved
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            Address: Ghaziabad, Uttar Pradesh, 201006

            Respected sir,
            I have applied a pan card
            Due to some reason i did'nt get my pan card. Then post office return back pan card to utisl (Pune) now i am frequently sending emails, post but i am not getting any response, please sir
            Take some immediate action against them.
            Thank you,

            . My pan card details are:
            Aknowledgement no - [protected]

            Pan no. Afupi4590j
            Pease redispatch pan on below address
            Imran s/o sattar
            C-563, shaheed nagar, ghaziabad, up-201006
            Please do needful
            Apr 6, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Mar 06, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear ਦੀਪਕ ਗੁਪਤਾ,

            This has reference to the query/complaint raised by you.

            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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              U
              unshah
              from Delhi, Delhi
              Feb 22, 2017
              Resolved
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              Address: 411016
              Website: www.tin-nsdl.com

              Pan application - ack. no. n-[protected]

              I had applied for pan change from nsdl by above acknowledgement number.
              I had submitted documents for the same via india speed post tracking number eg[protected]in.
              As per tracking, post was delivered to nsdl pune office on 13/02/2017. (photo graph of tracking attached)
              But still no any confirmation message received by nsdl.
              Please guide me from where i got the intimation that my documents are received.
              +1 photos
              Apr 7, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Mar 06, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              We have received the documents with reference to your PAN application. Your application is under process with NSDL.
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                U
                umesh6421
                from Gurgaon, Haryana
                Feb 21, 2017
                Resolved
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                Address: Ghaziabad, Uttar Pradesh
                Website: nsdl

                I am from facilitated center of pan card, we have submitted pan card forms with nsdl, after many complaints and telephonic disucss, nsld is not helping us, i am providing few ack no of pan applications, status remain same from long time. No help, please look into this matter.

                Abhshek sharma ackreceiptn - [protected]
                Akash bhardwaj ackreceiptn - [protected]
                Amit srivastav ackreceiptn - [protected]
                Anju rani sharma ackreceiptn - [protected]
                Babli ackreceiptn - [protected]
                Brijesh kumar tomar ackreceiptcrn - [protected]
                Chandan ackreceiptcrn - [protected]
                Deepak bhardwaj ackreceiptn - [protected]
                Dhamender ackreceiptn - [protected]
                Ekta sharma ackreceiptn - [protected]
                Gayatri rawat ackreceiptn - [protected]
                Jeet singh ackreceiptn - [protected]
                Jyoti singhal ackreceiptcrn - [protected]
                Kapil dev shah ackreceiptn - [protected]
                Manju sharma ackreceiptn - [protected]
                Md musharaf ali ackreceiptn - [protected]
                Meenakshi ackreceiptn - [protected]
                Meenu sharma ackreceiptn - [protected]
                Neha dagar ackreceiptn - [protected]
                Nirmal kumar ackreceiptn - [protected]
                Pinki kumari ackreceiptn - [protected]
                Apr 6, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Mar 06, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Umesh,

                To help resolve your query/concern, reach us on [protected]@nsdl.co.in
                Hi,

                Status remain same of below application no change, all customers are very angry. ( Facilitated center also not helping)
                Abhshek sharma ackreceiptn - [protected]
                Akash bhardwaj ackreceiptn - [protected]
                Amit srivastav ackreceiptn - [protected]
                Anju rani sharma ackreceiptn - [protected]
                Babli ackreceiptn - [protected]
                Brijesh kumar tomar ackreceiptcrn - [protected]
                Chandan ackreceiptcrn - [protected]
                Deepak bhardwaj ackreceiptn - [protected]
                Dhamender ackreceiptn - [protected]
                Ekta sharma ackreceiptn - [protected]
                Gayatri rawat ackreceiptn - [protected]
                Jeet singh ackreceiptn - [protected]
                Jyoti singhal ackreceiptcrn - [protected]
                Kapil dev shah ackreceiptn - [protected]
                Manju sharma ackreceiptn - [protected]
                Md musharaf ali ackreceiptn - [protected]
                Meenakshi ackreceiptn - [protected]
                Meenu sharma ackreceiptn - [protected]
                Neha dagar ackreceiptn - [protected]
                Nirmal kumar ackreceiptn - [protected]
                Pinki kumari ackreceiptn - [protected]
                NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                Verified Support
                To help resolve your query/concern, reach us on [email protected]
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                  P
                  pavan pandu
                  from Bengaluru, Karnataka
                  Feb 21, 2017
                  Resolved
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                  Resolved

                  Address: Thiruvananthapuram, Kerala, 534329
                  Website: www.tcs.com

                  My PAN acknowledgment number is [protected]. I applied for PAN on 17th of February, 2017.

                  My PAN status is still Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

                  I have applied for the PAN at E-SEVA CENTER TANUKU and enclosed both aadhar card and matriculation certificate as proof of identity and proof of date of birth and passport respectively.

                  I was unable to connect to the aforementioned number as it always seems busy. please give me the reply its an Emergency sir please i request you

                  Thanks&Regards
                  [protected]
                  +1 photos
                  Apr 6, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Feb 21, 2017
                  Updated by pavan pandu
                  please give me the reply sir
                  Verified Support
                  Mar 06, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Pavan,

                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                    D
                    from Mumbai, Maharashtra
                    Feb 20, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400028
                    Website: cra-nsdl.com/CRA

                    Sir,

                    I contribute regularly under the Atal Pension Yojana (APY) . But am unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue at the earliest.

                    Name: DINIT RAMESH KARANIA
                    PRAN:[protected]
                    Mobile No.: [protected]
                    email id: [protected]@gmail.com

                    Thanking You
                    Apr 3, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 02, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Dinit,

                    This has reference to the query/grievance raised by you.

                    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID .

                    For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                    I applied for new pan card and my acknowledgement no. Is [protected] on the name of mukesh chand son of puttu lal but nsdl site shown that supporting document not received.according to courier agency it delivered.please resolve the problem.
                    Thank you
                    NSDL e-Governance Infrastructure Customer Care's response, Mar 6, 2017
                    Verified Support
                    Dear Himanshu,

                    This has reference to the query/complaint raised by you.

                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                    For any other clarification/assistance from our side, you may please call us at 020-2721 8080 or write us on [email protected].
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                      VENKAT songs
                      from Hyderabad, Telangana
                      Feb 20, 2017
                      Resolved
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                      Resolved

                      Address: Nellore, Andhra Pradesh, 111
                      Website: nsdl.com

                      Requested sir,

                      Iam PRAN No is[protected] but iam I-pin Password forgoten and i have re-enterd i-pin but not open my account and dispalay the massage is your account is locked like that and also my register mobile number will be not working at present So please re issue the my account I-pin and password for open my PRAN account.

                      Thanking You Sir.

                      Yours Faithfully.
                      Apr 4, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 02, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Venkat,

                      This has reference to the query/grievance raised by you.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                      For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                      I(S Raja Srinivas) am applied for new PRAN/NPS registration, but still I did not got any email/SMS regarding the PRAN details. It is already more than 1 month. the same details i need to submit to my employer. Please do the needful.
                      NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
                      Verified Support
                      Dear S Raja,

                      This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                      NSDL e-Governance Infrastructure Ltd.
                      1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                      We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                        B
                        from Pune, Maharashtra
                        Feb 20, 2017
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700030

                        Dear sir,
                        I opened a pension account under nps on 27th oct, 2016 through sbi, paikpara - kolkata with pran number:[protected].

                        Almost four months have passed, i cannot see my e-pran online with photo and signature in place and so far i have not received the physical pran card at my address.
                        I appreciate your prompt action to resolve the issue and get my pran kit delivered.
                        Mar 30, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        This has reference to the query/grievance raised by you.

                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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                          S
                          syedimrose
                          from Visakhapatnam, Andhra Pradesh
                          Feb 18, 2017
                          Resolved
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                          Resolved

                          Address: Visakhapatnam, Andhra Pradesh, 530026
                          Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                          Hello,

                          I have an issue while applying for PAN card through the NSDL site.

                          I have successfully made the payment and awaiting for ekyc step registerd with mobile no -[protected], and then session got timed out without acknowledgement number.

                          Could you please advise, how to proceed from here.

                          Applicant name - Tahera Begum
                          Request - New pan card
                          Proof - Aadhar card
                          Registered email - [protected]@hotmail.com

                          Can I request to help how to proceed or to arrange a refund, so I have make fresh application again.
                          Apr 6, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 06, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          This has reference to the query/complaint raised by you.

                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                          Not receive pan card ajay kumar yadav sector-13 A plot no.400/2 gandinagar Gujarat India acknowledgement Number N-[protected]
                          NSDL e-Governance Infrastructure Customer Care's response, Mar 21, 2017
                          Verified Support
                          Dear Ajay,

                          Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee has shifted'. The same has been re-dispatched on 02-Mar-2017 by Speed Post vide airway bill no. EA564220135IN.
                          Tell me how can i unlock pran
                          NSDL e-Governance Infrastructure Customer Care's response, Mar 17, 2017
                          Verified Support
                          Dear Swapan,

                          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                          NSDL e-Governance Infrastructure Ltd.
                          1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                          We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                            A
                            Asavani Anil
                            from Vadnagar, Gujarat
                            Feb 17, 2017
                            Resolved
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                            Resolved

                            Address: Surendranagar, Gujarat, 363310
                            Website: Consumer Complaints

                            I have aaply for my losted pan card application to the nsdl service. After applying two months pan card app I didn't able to receive my pan card.
                            When I go to the post office knowing reason behind this. They are gave me reason for behind this nsdl does't write my address and mobile number so this reason I didn't receive my pan card.when I go to the nsdl office located to the my city they didn't accept his mistake and says me gave us 200rs extraa for new pan card application
                            I didn't satisfied with this answer.
                            Mar 31, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 25, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Asavani, Inconvenience caused is highly regretted. Kindly E-mail your query/complaint to [protected]@nsdl.co.in
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                              S
                              Shah-Nur Islam
                              from Diphu, Assam
                              Feb 17, 2017
                              Resolved
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                              Resolved

                              Address: Dhubri, Assam, 783325

                              Sir,
                              I am Shah Nur Islam, My PRAN Card No.[protected]. I forgot my Password then I entered five times wrong Password, so my Account has been locked. So Please send me New Password & unlock my Account or reply me how can I unlock my Account. My e-mail [protected]@yahoo.com

                              Thanking You,

                              Yours Faithfully,
                              Shah Nur Islam
                              PRAN Card No.[protected]
                              Mobile No.-[protected]
                              e-mail Id- [protected]@yahoo.com
                              Apr 11, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 22, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Shah Nur Islam,

                              This has reference to the query/grievance raised by you.

                              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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                                N
                                Navii
                                from Jalandhar, Punjab
                                Feb 17, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400013
                                Website: www.tin-nsdl.com

                                I applied for pan card with token number [protected] .i make payment but my e kyc failed due to unregistered number in my aadhar card.after 3 unsuccessful attemps i got messege that you will get refund within 7 working days.its been one month still I haven't got any refund.please look it in this matter. I also mailed about this but I haven't got any reply.
                                Mar 28, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 25, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                This has reference to the query/complaint raised by you.

                                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                                Toll free number not working "Call our Toll Free number[protected]" for Tpin change and main land line no body pickup phones[protected]. Customers are being not addressed well .
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                                  J
                                  Jasleen Chadha
                                  from Chennai, Tamil Nadu
                                  Feb 16, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                  Website: tin.tin.nsdl.com/tan/StatusTrack.html

                                  Dear Sir / Madam,

                                  I was issued a PAN number (BKAPC2819N) on 27th January 2017 and till date I haven't received my PAN card. Request you to please have it dispatched to my registered residential address.

                                  This is the message I receive when I try to check the status of my application:

                                  PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.

                                  Regards
                                  Gurbir
                                  +1 photos
                                  Mar 29, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 25, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Jasleen,

                                  Your PAN card has been dispatched on 14-Feb-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected].
                                  Hello
                                  My ack no [protected]
                                  I just want to know my pan number but it is hidden, please me if you can please let me know my pan card number its urgent
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                                    D
                                    daspinky289
                                    from Patna, Bihar
                                    Feb 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: 700059

                                    I have applied for new pan card with acknowledgment no [protected] on 9th January 2017 and same has been despatched by Blue Dart Courier AWB [protected] At your end.
                                    As per Blue Dart Courier Agency, Address was insufficient so I am sorry to say that this packet has returned to you with address issue .
                                    I'm requesting you sir please resend my pan card number CTXPD1509H immydiatly on below mentioned Address.
                                    I am waiting for your positive response.

                                    Address:-

                                    Name :- Pinki Das
                                    Flat No. :- GB-25.
                                    Name of Building :- Radha Kunja Appartment.
                                    Road/Street/Lane :- Narayantala west.
                                    Area/Locality :- Deshbandhu Nagar (Baguiati).
                                    Town/City/District :- North 24 Parganas.
                                    State/Union/Territory :- West Bengal (Kolkata).
                                    PIN :- 700059

                                    With Warm Regards,
                                    Pinky Das
                                    Mar 29, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 25, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Pinky,

                                    Your PAN card has been returned undelivered to NSDL on 09-Feb-2017. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly.
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                                      E
                                      er.keshav
                                      from Bengaluru, Karnataka
                                      Feb 14, 2017
                                      Resolved
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                                      Resolved

                                      PAN Application Status

                                      Address: Lucknow, Uttar Pradesh, 226002

                                      My PAN acknowledgment number is [protected]. I applied for PAN on 30th of January, 2017.

                                      My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

                                      I have applied for the PAN at Karvy centre, Indranagar, Bangalore and enclosed both Aadhaar card and Passport as proof of identity and proof of date of birth respectively.br...
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                                      A
                                      Artisoni
                                      from Noida, Uttar Pradesh
                                      Feb 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: 204101

                                      I have applied for PAN Card and the same is dispatched with BLUE DART COURIER in Bill No:-[protected] with Pan card no;-BCPPV3875E, dated 28-Jan-2017 and the same is returned back undelivered. Kindly re-send the same by way of Postal Department and do needful. Thanking you,
                                      Arti verma
                                      [protected]
                                      Address- Arti Verma W/o Himanhsu verma, purani sabji mandi, peth, MENDU (HATHRAS), PIN - 204101
                                      Apr 2, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 02, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Arti,

                                      This has reference to the query/complaint raised by you.

                                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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