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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 223

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S
Shah-Nur Islam
from Diphu, Assam
Feb 17, 2017
Resolved
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Resolved

Address: Dhubri, Assam, 783325

Sir,
I am Shah Nur Islam, My PRAN Card No.[protected]. I forgot my Password then I entered five times wrong Password, so my Account has been locked. So Please send me New Password & unlock my Account or reply me how can I unlock my Account. My e-mail [protected]@yahoo.com

Thanking You,

Yours Faithfully,
Shah Nur Islam
PRAN Card No.[protected]
Mobile No.-[protected]
e-mail Id- [protected]@yahoo.com
Apr 11, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Shah Nur Islam,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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    N
    Navii
    from Jalandhar, Punjab
    Feb 17, 2017
    Resolved
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    Address: Mumbai City, Maharashtra, 400013
    Website: www.tin-nsdl.com

    I applied for pan card with token number [protected] .i make payment but my e kyc failed due to unregistered number in my aadhar card.after 3 unsuccessful attemps i got messege that you will get refund within 7 working days.its been one month still I haven't got any refund.please look it in this matter. I also mailed about this but I haven't got any reply.
    Mar 28, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
    Toll free number not working "Call our Toll Free number[protected]" for Tpin change and main land line no body pickup phones[protected]. Customers are being not addressed well .
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      J
      Jasleen Chadha
      from Chennai, Tamil Nadu
      Feb 16, 2017
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: tin.tin.nsdl.com/tan/StatusTrack.html

      Dear Sir / Madam,

      I was issued a PAN number (BKAPC2819N) on 27th January 2017 and till date I haven't received my PAN card. Request you to please have it dispatched to my registered residential address.

      This is the message I receive when I try to check the status of my application:

      PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.

      Regards
      Gurbir
      Mar 29, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Jasleen,

      Your PAN card has been dispatched on 14-Feb-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected].
      Hello
      My ack no [protected]
      I just want to know my pan number but it is hidden, please me if you can please let me know my pan card number its urgent
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        D
        daspinky289
        from Patna, Bihar
        Feb 15, 2017
        Resolved
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        Address: 700059

        I have applied for new pan card with acknowledgment no [protected] on 9th January 2017 and same has been despatched by Blue Dart Courier AWB [protected] At your end.
        As per Blue Dart Courier Agency, Address was insufficient so I am sorry to say that this packet has returned to you with address issue .
        I'm requesting you sir please resend my pan card number CTXPD1509H immydiatly on below mentioned Address.
        I am waiting for your positive response.

        Address:-

        Name :- Pinki Das
        Flat No. :- GB-25.
        Name of Building :- Radha Kunja Appartment.
        Road/Street/Lane :- Narayantala west.
        Area/Locality :- Deshbandhu Nagar (Baguiati).
        Town/City/District :- North 24 Parganas.
        State/Union/Territory :- West Bengal (Kolkata).
        PIN :- 700059

        With Warm Regards,
        Pinky Das
        Mar 29, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Feb 25, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Pinky,

        Your PAN card has been returned undelivered to NSDL on 09-Feb-2017. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly.
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          E
          er.keshav
          from Bengaluru, Karnataka
          Feb 14, 2017
          Resolved
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          Resolved

          PAN Application Status

          Address: Lucknow, Uttar Pradesh, 226002

          My PAN acknowledgment number is [protected]. I applied for PAN on 30th of January, 2017.

          My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

          I have applied for the PAN at Karvy centre, Indranagar, Bangalore and enclosed both Aadhaar card and Passport as proof of identity and proof of date of birth respectively.br...
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          Artisoni
          from Noida, Uttar Pradesh
          Feb 14, 2017
          Resolved
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          Resolved

          Address: 204101

          I have applied for PAN Card and the same is dispatched with BLUE DART COURIER in Bill No:-[protected] with Pan card no;-BCPPV3875E, dated 28-Jan-2017 and the same is returned back undelivered. Kindly re-send the same by way of Postal Department and do needful. Thanking you,
          Arti verma
          [protected]
          Address- Arti Verma W/o Himanhsu verma, purani sabji mandi, peth, MENDU (HATHRAS), PIN - 204101
          Apr 2, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Mar 02, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Arti,

          This has reference to the query/complaint raised by you.

          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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            B
            bhupendra sikarwar
            from Lucknow, Uttar Pradesh
            Feb 14, 2017
            Resolved
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            Resolved

            Address: Karauli, Rajasthan, 322241

            Dear sir,

            I have applied for a lost PAN card through NSDL on1st february .my acknowledgement number for the application is[protected] .it's already been 13 days and it is still showing Your application is under process at TIN Facilitation Center. Kindly call[protected]/42541984/42541986 for further processing of your application.

            bhupendra sikarwar
            Apr 3, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Feb 16, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Bhupendra,

            This has reference to the query/grievance raised at “Consumer Forum”.

            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

            For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do."
            Verified Support
            Feb 16, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Bhupendra,

            This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
            NSDL e-Governance Infrastructure Ltd.
            1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
            We thank you for being our valuable subscriber and giving us an opportunity to serve you better."
            Verified Support
            Mar 02, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Bhupendra,

            Your PAN application is processed by NSDL and forwarded to Income Tax Department for final verification. Your PAN Card will be dispatched to you shortly.
            I am PRAN card holder. My Name : s.sakthivel, account no:[protected], my mobile no:[protected]. i am need a my user name and password. so pls mail me my user name and password.
            NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
            Verified Support
            Dear S. Sakthivel,

            This has reference to the query/grievance raised by you.

            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

            For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do."
            I pin is not working, changing your i pin number
            NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
            Verified Support
            Dear Dhirendra,

            This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
            NSDL e-Governance Infrastructure Ltd.
            1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
            We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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              S
              Swetha Sree
              from Hyderabad, Telangana
              Feb 13, 2017
              Resolved
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              Address: Hyderabad, Andhra Pradesh, 500081

              My PAN acknowledgment number is [protected]. I applied for PAN on 23rd of January, 2017.

              My PAN status is still '
              Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

              I have applied for the PAN at Karvy centre, Madhapur and enclosed both aadhar card and matriculation certificate as proof of identity and proof of date of birth respectively.

              I was unable to connect to the aforementioned number as it always seems busy.
              Feb 16, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Feb 22, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Swetha,

              Your PAN card has been dispatched on February 14, 2017 by Speed Post vide AWB no.EA[protected]IN
              i applied pancard at[protected] ack no [protected] but till now it as been processing what you peoples r doing...
              NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
              Verified Support
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                J
                Jayahingorani
                from Mumbai, Maharashtra
                Feb 15, 2017
                Resolved
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                Resolved

                Address: 380060

                Dear Sir,
                Please Re-send my PAN Card which was delivered back to Pune.

                Acknowledgment Number: N-[protected]

                PAN Number: AAGCK3850K

                Company Name: Keval Cotex Private Limited

                Address: BLOCK C-509B, GANESH MEREDIAN, OPP. GUJARAT HIGH COURT, S.G.HIGHWAY, AHMEDABAD-380060, GUJARAT, INDIA

                If this is not the correct gateway for re-dispatch of PAN kindly guide us to the procedure for receiving our PAN from Pune Centre.
                Mar 30, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Feb 25, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                This has reference to the query/complaint raised by you.

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                  N
                  Neethu Johnson
                  from Bengaluru, Karnataka
                  Feb 13, 2017
                  Resolved
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                  Address: Pune, Maharashtra
                  Website: www.nsdl.com

                  Acknowlrdgement No: [protected]
                  Name: NEETHU JOHNSON

                  Dear Sir,

                  I have applied for pan card and sent supporting documents through speed post on 03/02/2017. While tracking in Indian Post it is showing as delivered to NSDL Pune on 06/02/2017 but still in NSDL tracking showing as didn't receive documents. I tried many times to customer care but couldn't speak. Please clarify regarding this.

                  Yours faithfully

                  Neethu
                  Mar 25, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 22, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Neethu,

                  We have received the documents with reference to your PAN application. Your application is under process with NSDL.
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                    A
                    Ankita_sharma88
                    from Delhi, Delhi
                    Feb 11, 2017
                    Resolved
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                    Resolved

                    Website: Cra-nsdl.com

                    Hi... I created my pran no[protected] on 24 oct 2016. I am not able to access my account as i do not receive any ipin in the kit. The letter in the kit specifies the process to set up ipin but when i follow that even then it is not working.

                    Is there any alternate way to access my account or invest in npsaccount? Looking for a speedy response

                    Regards
                    Ankita
                    Mar 29, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 22, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Ankita,

                    This has reference to the query/grievance raised by you.

                    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                    For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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                      S
                      salimsh11
                      from Mumbai, Maharashtra
                      Feb 10, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400017
                      Website: NSDL e-Governance Infrastructure

                      PAN CARD NOT RECEIVED OVER 1 MONTH
                      Acknowledgment Number : [protected]
                      Permanent Account Number (PAN) : CXAPS0893L
                      Name : SALIM HUSAIN SAYYED
                      Category : Individual
                      Status :
                      We have received the documents with reference to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Your application is under process with NSDL
                      PLZ REPLY ME .
                      Apr 1, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Salim, ,

                      This has reference to the query/complaint raised by you.

                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                      My PRAN Number is[protected]. I didn't get my login details of NSDL yet. I need my statement. I haven't received any PRAN card as well. Please help me to login NSDL
                      NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
                      Verified Support
                      Dear Deepa,

                      This has reference to the query/grievance raised by you.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                      For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                      I have been trying to login for a while at nsdl shareholder's login but not able to do so.When I try to reset my password it shows pan and email id don't match with records even though they are the same registered with my broker.
                      I have also sent a mail to NSDL and even called them but there has been no response till date.
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                        M
                        Mymobile
                        from Pune, Maharashtra
                        Feb 10, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411027
                        Website: enps.nsdl.com/eNPS/InitialExistingUser.html

                        Sir/Madam,

                        I opened an Atal Pension Yojana (APY) through HDFC bank and contributing regularly. But I am unable to track my contributions. I have not received any document or statement regarding my APY contributions or regarding PRAN number also. Please resolve the issue as early as possible.

                        Name: VISHAL SHASHIKANT PALKAR

                        Thanking You,
                        Vishal Palkar
                        Mar 17, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 14, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Vishal,

                        This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                        NSDL e-Governance Infrastructure Ltd.
                        1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                        We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                        Dear Customer,

                        I request you to visit the nearest HDFC Bank for assistance.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Always says number is busy. Clearly showing the performance of government transparency. Please do check and provide the working number

                        [protected]
                        +[protected]
                        NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
                        Verified Support
                        Dear Vinay,

                        Inconvenience caused is highly regretted. Kindly e-mail your Query/Complaint with ACK No./PAN to tin [email protected] or call on call on 020-27218080
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                          S
                          somamoni
                          from Kolkata, West Bengal
                          Feb 9, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra
                          Website: nsdl

                          I, Mamoni Dutta, send a new pan application online on 31 Jan, 2017 and send all required documents by speed post on[protected] which delivered on[protected] as per Indian speed post tracking ID - EW[protected]IN. But I don't get any confirmation from your side and my application status showing under process. Please check and confirm that my documents are received or not and please reply possible time for getting new pan.
                          Thanking you, with regards,
                          Mamoni DUTTA
                          PAN APPLICATION I'd - n-[protected]
                          Mar 20, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 16, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Somamoni,

                          This has reference to the query/complaint raised by you.

                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                          Acknowledgment Number : N-[protected] Name : HARPREET KAUR Category : Individual Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. why nsdl shows my appliction status pending??
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                            A
                            amisha503
                            from Asarganj, Bihar
                            Feb 9, 2017
                            Resolved
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                            Resolved

                            Address: Gopalganj, Bihar, 841428
                            Website: www.consumercomplaints.in

                            Acknowledgment no = N-[protected]
                            Date of dispatched = 23/04/2014
                            Expected to be delivered = 03/05/2014
                            Permanent Acc. No. = BZNPD6506K
                            My pan card had dispatched but I didn't get yet...plz do something it's really urgent.i really want this otherwise my all official work will be pending in future...just make it out clearly and help me to get it out from this problem...
                            Mar 30, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 16, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Amisha,
                            Your PAN card has been dispatched on 23-Apr-2014 by Registered/Speed Post** vide airway bill no. EM[protected]IN, at the address for communication. Kindly re-apply for "Request for New PAN Card or / and Changes or Correction in PAN Data Form"
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                              M
                              m.lova kumar
                              from Vijayawada, Andhra Pradesh
                              Feb 9, 2017
                              Resolved
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                              Resolved

                              Address: East Godavari, Andhra Pradesh, 533102
                              Website: Google

                              Sir,
                              I am MUSINI SURYA PRAKASA RAO, RETIRE POSTNAN IN RAJAHMUNDRY. ANDHRA PRADESH, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail [protected]@gmail.com.
                              My register mobile number [protected].
                              Thanking You,

                              Yours Faithfully,
                              Musini surya PRAKASA rao
                              PRAN Card No.[protected]
                              e-mail Id- [protected]@gmail.com.
                              Mobile:-[protected]
                              Mar 20, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 14, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Musini,

                              This has reference to the query/grievance raised by you.

                              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                              Verified Support
                              Feb 16, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                              Dear, sir ...my pancard is not dispatched at nsdl department... Too many time are hold this...then plzzz dispatch my pancard ...my correction of DoB at pancard...
                              NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
                              Verified Support
                              Dear Vijay,

                              Your PAN card has been dispatched on 19-Feb-2017 by Speed Post vide airway bill no. EA553598672IN.
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                                C
                                Chirag Jagani
                                from Mumbai, Maharashtra
                                Feb 8, 2017
                                Resolved
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                                Resolved

                                Address: 400019

                                Despite more than 30 days having been passed from date of PAN application (Ack No. [protected]) they haven't processed it. Also, the call centre of TIN-NSDL is filled up with all useless people who don't have any update as they they are trained to give specific answers like pls wait for 48 hours and stuff like that. they have no sense o[censored]nderstanding for applicant's urgency...
                                Mar 20, 2017
                                Complaint marked as Resolved 
                                Feb 08, 2017
                                Updated by Chirag Jagani
                                TAN Application - ack. No. [protected] dated : 24/10/2016 is pending despite sending all documents asked for multiple times. There is no update on website as well. Useless people at call centre. No sense o[censored]rgency for applicants application. Hopeless call centre. Despite travelling to pune from mumbai and getting assurance from TIN-NSDL that the appl will be processed, no movement is visible. Why dont you guys shut shop?
                                Verified Support
                                Feb 16, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Chirag,

                                Your latest documents for PAN application is received on February 7, 2017 and your application is forwarded to final verification. Your application will be processed and PAN Card dispatched to you shortly.
                                Verified Support
                                Feb 16, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Chirag,
                                Your TAN application vide Acknowledegment Number [protected] is marked for discrepancy as there is a requirement of TAN Allotment Letter (TAN Proof). Kindly submit the same mentioning TAN Ack Number to earliest resolution of your application.
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                                  M
                                  mahisarath
                                  from Kavali, Andhra Pradesh
                                  Feb 7, 2017
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                                  Address: 524343

                                  I had applied with NSDL online for a change in my PAN details. The acknowledgement no for my online application is N-[protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee my typing is PATAN RAHAMUTULLA IS WRONG NAME IS CORRECT NAME IS PATAN RAMTHULLA IS ANOTHER APPLICATON APPLY IS MY AMOUNT REFUND
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                    G
                                    Guna Sagar
                                    from Hyderabad, Telangana
                                    Feb 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Srikakulam, Andhra Pradesh, 532001
                                    Website: arjigunasagar666

                                    Dear Sir/Madam

                                    I had applied for new PANCARD dated on 31st December 2016 and my acknowledgment number N_[protected] but after long time I have not received my PANCARD nor my pan is allotted ..
                                    Everytime when I check the status online the application shows this message "Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."
                                    NONE of the above numbers are reachable.
                                    I also sent e-mail to NSDL regarding the same dated on 31_12_2016 but still not received any reply,

                                    So my humble request to you kindly do the needful.

                                    Regard
                                    Arji gunasagar
                                    Phno.[protected]
                                    Mar 20, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 15, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Guna Sagar,

                                    Your PAN card has been dispatched on 7-FEB-2017 by Blue dart vide AWB no. [protected] .
                                    Dear Sir/Madam

                                    I had name correction PANCARD online thru KYC dated on 28.2.2017 and my acknowledgment number N_[protected] but after long time I have not received my PANCARD nor my pan is allotted ..
                                    Everytime when I check the status online the application shows this message "Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."
                                    NONE of the above numbers are reachable.
                                    I also sent e-mail to NSDL but not any response my mail.
                                    So my humble request to you kindly do the needful.

                                    Regard
                                    AMANPREET SINGH
                                    M.[protected]
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                                      J
                                      Jaya Dudani
                                      from Mumbai, Maharashtra
                                      Feb 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400052

                                      Sir,
                                      I am Jaya Dudani, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@yahoo.com. ALso when I clicked on forgot password and tried entering it said "invalid details"

                                      Thanking You,

                                      - Jaya
                                      Mar 17, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 14, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Jaya,

                                      This has reference to the query/grievance raised at “Consumer Forum”.

                                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                      For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do."
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