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Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 223

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S
Shah-Nur Islam
from Diphu, Assam
Feb 17, 2017
Resolved
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Address: Dhubri, Assam, 783325

Sir,
I am Shah Nur Islam, My PRAN Card No.[protected]. I forgot my Password then I entered five times wrong Password, so my Account has been locked. So Please send me New Password & unlock my Account or reply me how can I unlock my Account. My e-mail [protected]@yahoo.com

Thanking You,

Yours Faithfully,
Shah Nur Islam
PRAN Card No.[protected]
Mobile No.-[protected]
e-mail Id- [protected]@yahoo.com
Apr 11, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
NSDL e-Governance Infrastructure Customer Care's response Dear Shah Nur Islam,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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    N
    Navii
    from Jalandhar, Punjab
    Feb 17, 2017
    Resolved
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    Address: Mumbai City, Maharashtra, 400013
    Website: www.tin-nsdl.com

    I applied for pan card with token number [protected] .i make payment but my e kyc failed due to unregistered number in my aadhar card.after 3 unsuccessful attemps i got messege that you will get refund within 7 working days.its been one month still I haven't got any refund.please look it in this matter. I also mailed about this but I haven't got any reply.
    Mar 28, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2017
    NSDL e-Governance Infrastructure Customer Care's response     This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
    View replies
    Toll free number not working "Call our Toll Free number[protected]" for Tpin change and main land line no body pickup phones[protected]. Customers are being not addressed well .
    Reply
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      J
      Jasleen Chadha
      from Chennai, Tamil Nadu
      Feb 16, 2017
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: tin.tin.nsdl.com/tan/StatusTrack.html

      Dear Sir / Madam,

      I was issued a PAN number (BKAPC2819N) on 27th January 2017 and till date I haven't received my PAN card. Request you to please have it dispatched to my registered residential address.

      This is the message I receive when I try to check the status of my application:

      PAN has been allotted by Income Tax Department, your PAN card is under process at NSDL and will be despatched to you shortly.

      Regards
      Gurbir
      Mar 29, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2017
      NSDL e-Governance Infrastructure Customer Care's response       Dear Jasleen,

      Your PAN card has been dispatched on 14-Feb-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected].
      View replies
      Hello
      My ack no [protected]
      I just want to know my pan number but it is hidden, please me if you can please let me know my pan card number its urgent
      Reply
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        D
        daspinky289
        from Patna, Bihar
        Feb 15, 2017
        Resolved
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        Address: 700059

        I have applied for new pan card with acknowledgment no [protected] on 9th January 2017 and same has been despatched by Blue Dart Courier AWB [protected] At your end.
        As per Blue Dart Courier Agency, Address was insufficient so I am sorry to say that this packet has returned to you with address issue .
        I'm requesting you sir please resend my pan card number CTXPD1509H immydiatly on below mentioned Address.
        I am waiting for your positive response.

        Address:-

        Name :- Pinki Das
        Flat No. :- GB-25.
        Name of Building :- Radha Kunja Appartment.
        Road/Street/Lane :- Narayantala west.
        Area/Locality :- Deshbandhu Nagar (Baguiati).
        Town/City/District :- North 24 Parganas.
        State/Union/Territory :- West Bengal (Kolkata).
        PIN :- 700059

        With Warm Regards,
        Pinky Das
        Mar 29, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Feb 25, 2017
        NSDL e-Governance Infrastructure Customer Care's response         Dear Pinky,

        Your PAN card has been returned undelivered to NSDL on 09-Feb-2017. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly.
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          E
          er.keshav
          from Bengaluru, Karnataka
          Feb 14, 2017
          Resolved
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          Resolved

          Address: Lucknow, Uttar Pradesh, 226002

          My PAN acknowledgment number is [protected]. I applied for PAN on 30th of January, 2017.

          My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

          I have applied for the PAN at Karvy centre, Indranagar, Bangalore and enclosed both Aadhaar card and Passport as proof of identity and proof of date of birth respectively.

          I was unable to connect to the aforementioned number as it always seems busy.
          Apr 2, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Feb 17, 2017
          Updated by er.keshav           sill i haven't got any update.
          Verified Support
          Mar 02, 2017
          NSDL e-Governance Infrastructure Customer Care's response           Dear Keshav,

          This has reference to the query/complaint raised by you.

          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
          View replies
          I was applied for pan card on Jan 02 2017 in Tin facilitation center in Warangal.

          I just got a Acknowledgment No :[protected] and till today i didn't receive any update from the track status.

          and the status is saying that Your application is under process at TIN Facilitation Center. Kindly call[protected]/4716302/4716303
          Reply
          NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
          Verified Support
          Dear Sumanth,

          As per our records, your PAN card has been delivered on 16-Feb-2017 by Blue Dart Express Ltd courier vide airway bill no. 34000528715
          My PAN acknowledgment number is [protected] . I applied for PAN on 30th of January, 2017.

          My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

          I have applied for the PAN at UNN PAN ENROLMENT CENTER, SURAT - GUJARAT and enclosed my Passport as proof of identity and proof of date of birth respectively.

          I was unable to connect to the aforementioned number as it always seems busy.

          Today is 20th Feb 2017 and till todate I have not rec my PAN CARD. I have attached the image as proof
          Reply
          NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
          Verified Support
          Dear Siraj,

          Your PAN application is processed by NSDL and forwarded to Income Tax Department for Allotment of PAN. Your PAN Card will be dispatched to you shortly.
          Dear,
          I was apply for new pan card from Patna Bihar on 28 Jan 2017 and today 24/2/2017 but still now showing
          Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.
          Pls check acknowledgement and track status Img.
          Reply
          NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
          Verified Support
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
          Hello,

          I am facing the similar issue. My acknowledgement number is [protected] for pan card update.
          However, the status says "Your application is under process with NSDL" since last several weeks.

          The support number is always busy.
          Kindly help.
          Reply
          Sir/Madam,

          I had applied for correction(Fathe name, spelling error) in pan card. My acnowledgement number is [protected].

          Now the status is like as,
          'Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected] for details:

          Father's first name/middle name/last name contain initials/special characters.

          I am unable to place a call on this number. What can i do?

          I don't want to have any intials or special charecters in my father name.Just need to change my father name as "MAHALI".

          Please do needful.

          Thanks,
          Balakrishnan M
          Reply
          My PAN acknowledgment number is [protected]. I applied for PAN on 12th April 2017.

          My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected]/46/47/48/49 for further processing of your application.''

          I have applied for the PAN at NSDL centre, HACA Hill fort Road, Hyderabad and enclosed my Firm Registration issued by registrar of firms

          I was unable to connect to the mentioned numbers as it always seems busy.
          Reply
          Hello Sir/Madam,

          I had applied an application to update the DOB in pan card and the acknowledgement number is N-[protected] for the application applied. When we check the status it says "Your application is under process at TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application." but when we try to call any of the above mentioned number no one respond on this.

          Please let me know how can I proceed to get to know the details here and solve the query to get the processing move ahead.

          Thank you,
          Reply
          Dear Sir,
          I have applied PAN Card for changes or correction in PAN Data on 27th March, However still status is showing "Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at NSDL."
          May i know when will get updated PAN card, thanks
          Reply
          My acnowledge no is [protected], I applied for new para on 28th march 2017, but my pan card is still "Your application is under proses in Tin Facilitation Centre kindly call [protected]/02/03." Pls help me how can I do now its very urgent.
          Reply
          My PAN acknowledgment number is [protected]. I applied for PAN on 12 April, 2017.

          My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected]/[protected] for further processing of your application.'

          I have applied for the PAN from Noida and enclosed all the required details and identity respectively.

          I was unable to connect to the aforementioned number as it always seems out of coverage area.
          Reply
          My Application Number is - [protected]. Applied on 27th April 2017. Still getting the below message. Also the number mentioned is always busy.

          "Your application is under process at TIN Facilitation Center. Kindly call[protected]/[protected] for further processing of your application."
          Reply
          Hi,

          My PAN card status is showing "Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application." I don't know what to do cause its been around 2 week that I am seeing this notice. My Pan Card Acknowledgment number is [protected].

          Kindly, lemme know the status for my PAN Card.

          Thanks.
          Reply
          My Acknowledgement number is [protected].Applied on 11th April, 2017 with all necessary documents for DOB correction. But application status is showing "Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application." the number[protected] is not working and no other communication mode has been provided.
          Reply
          Your application is under process at TIN Facilitation Center. Kindly call[protected]/42541984/42541986 for further processing of your application.

          my acknowledgement number is [protected].

          the contact is always busy
          Reply
          We have submitted application for New PAN card on 5th Jun 2017. Ack no is [protected]. I need PAN number for joining in job whose joining date is 1 week away from now, otherwise I may lose the job. Please process it quicker and save me
          Reply
          SIR MAINE PAN CARD[protected] KO APPLY KIYA THA LEKIN STATUS DIKHA RAHA HAI "Your application is under process at Income Tax Department." SIR DISPATCH KB HOGA .
          ACNOLGMENT NO.---- [protected]
          Reply
          Sir
          Me M C Geetha a senior citizen applied for DOB correction vide acknowlegement no N- [protected] on 27th Mar 2017. The status is still under process. Contacted the displayed phone as well as sent several e mails to tininfo & customercare tin. I require this urgently as I am require to avail treatment benefits for senior citizens. Kindly do the needful at the ealiest.

          Regards
          MC Geetha Raj
          Reply
          Dear Sir,
          I have applied for Pan Card on 29 June 2017. My receiving id is #[protected].
          However I still did not got the online PAN number Its is providing the below message.
          Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected] where the application was submitted by you
          Reply
          HI I APPLIED FOR MY PAN CARD ON 03/07/2017 AND GOT MY ACKNOWLEDGEMENT NUMBER (N-[protected])
          BUT STILL, I didn't GET MY PAN NUMBER
          WHILE CHECKING MY STATUS IT IS REPORTING AS "TIN FC[protected]/46/47/48/49 where the application was submitted by you"

          PLEASE HELP ME TO GET MY PAN NUMBER ITS EMERGENCY
          Reply
          Dear Sir,

          I had applied for Name correction and address change in existing PAN CARD.
          it has been 14 days still the status is showing the below message.

          "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you"

          ACKNOWLEDGEMENT NUMBER:- [protected]

          I had called to the TIN FACILATOTOR :[protected] its always saying busy, never connected.

          Kindly help in this regard.
          Reply
          Umer Qayam's reply, Jul 27, 2017
          Dear Sir,

          I hav got a message from "AM STeels" saying that

          PAN Ack no "283099700000154" is under REJECTED status kindly visit TIN-FC/PAN Centre for further processing of application STEEL CITY.

          where as when i cross verified the same on Website the status showing is same as above.

          "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC 0891 - 2502523/9951923344 where the application was submitted by you"

          please help in this regard.
          I have applied for a new PAN and its been more than a month now. Mailed to [protected]@nsdl.co.in but did not get any reply. The status is keep on showing "Your application is under process at Income Tax Department."

          Acknowledgment Number : [protected]
          Still for how many days i will have to wait?
          Reply
          SIR
          I HAVE APPLIED FOR PAN FROM AMBIKAPUR ON 2 AUGUST 2017 MY AKNOWLEDGEMENT N0. IS [protected].
          THE STATUS IS KEEP ON SHOWING "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/42541984/42541986 where the application was submitted by you"

          I RECENTLY GOT A JOB AND EMPLOYER IS ASKING FOR A PAN NO. BEFORE JOINING.MY JOINING IS ON 16 AUGUST 2017.
          SIR PLEASE HELP ME OTHERWISE I MAY LOSE THE JOB.
          Reply
          Dear sir,
          This is Heena Nainwani.I have applied for the pan card on 7th july 2017 and its 15th aug 2017, i have got the acknowledgement number as [protected], it is in under process status. Its my humble request to you please update me when i can expect my card. I need it on urgent basis.
          kindly make it ASAP.
          Reply
          Dear sir,
          This is Heena Nainwani.I have applied for the pan card on 7th july 2017 and its 15th aug 2017, i have got the acknowledgement number as [protected], it is in under process status. Its my humble request to you please update me when i can expect my card. I need it on urgent basis.
          kindly make it ASAP.
          Reply
          sir,
          I have applied for new pan card on 03/08/2017 but I didn't get pan card yet when I track pan card status it shows Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/49239885/23529580 where the application was submitted by you. you kindly help me to get pan card as soon as possible that I have to submit to the company my acknowledgment number is [protected] and DOB 10/01/1991 hoping your cooperation and response.
          with regards
          ABDUL JABBAR
          [protected]@gmail.com
          Reply
          Dear Sir,

          We have applied for PAN for our Sarvajanik Ganesh Utsav mandal. Now bank is not allowing us to withdraw money from account without PAN. It really difficult to handle this as the festival is going to start soon.

          It has been 22 days now, still the status is showing the below message.

          "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/66282803/66282804/66282805 where the application was submitted by you"

          ACKNOWLEDGEMENT NUMBER:- [protected]

          I tried calling to TIN FC[protected]/66282803/66282804/66282805 but its always saying busy, never connected.

          Please help.
          Reply
          Dear sir,

          I submitted application (Acknowledge # [protected]) to change my name and address, it is still showing

          Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you

          Please suggest me next step, as I my ITR is still pending and I need to link my PAN and Aadhar card before August 31, 2017.

          Regards,
          Silky
          Reply
          PAN acknowledgment number is [protected] . Applied for PAN on 10 August, 2017.

          PAN status is still 'Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/49239885/23529580 where the application was submitted by you.'

          I was unable to connect to the mentioned number as it always seems busy.

          Today is 31 August 2017 and till to date I have not received PAN CARD. I have attached the image as proof
          Reply
          Dear sir,

          I submitted application (Acknowledge # [protected]) to correction on 31-July-2017, it is still showing

          Your application is under process at NSDL - TIN Facilitation Center. You may contact TIN FC[protected]/42541984/42541986 where the application was submitted by you.

          I need it on Urgent now how much time will take and what is the status for my pan card ?

          Thanks
          Mohini
          Reply
          Acknowledgement No [protected] And

          Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected]/49239885/23529580 for details:

          Wrong form filled by applicant

          so plz tell me what i do...?
          Reply
          Dear sir,
          My PAN acknowledgment number is N-[protected]. I applied for PAN on 19th july, 2017.

          My PAN status is still "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was
          submitted by you."

          Please help me sir,
          I have too need of pancard in my college and bank.
          There is no transaction of money without it.
          And it is too need in my scholarship form summation in college.
          So please help me,
          I am highly oblique to you.
          Thank you.
          Reply
          Dear sir,
          My PAN acknowledgment number is N-[protected]. I applied for PAN on 19th july, 2017.

          My PAN status is still "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was
          submitted by you."

          Please help me sir,
          I have too need of pancard in my college and bank.
          There is no transaction of money without it.
          And it is too need in my scholarship form summation in college.
          So please help me,
          I am highly oblique to you.
          Thank you.
          Reply
          I was applied for pan card on Jun 19 2017 .

          I just got a Acknowledgment No N-[protected] and till today i didn't receive any update from the track status.

          and the status is saying that "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/42541984/42541986 where the application was submitted by you".
          Please solve my problem as soon possible.
          Reply
          I was applied for pan card on OCT 05 2017 in Tin facilitation centre.

          I just got a Acknowledgment No :[protected] and till today i didn't receive any update from the track status.

          Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/46/47/48/49 where the application was submitted by you
          Reply
          Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you MY acknowledgment no is n-[protected], so please realeace my pan no
          Reply
          Dear sir,
          My PAN acknowledgment number is N-[protected]. I applied for PAN on 14th july, 2017.

          My PAN status is still "Your application is under process at TIN Facilitation Center (TIN FC) where you have made the application. While processing your application, following discrepancy(ies) has/have been noticed. Kindly contact the TIN FC[protected]/46/47/48/49 for details:

          Applicant's Name mentioned in the PAN application does not match with the name appearing in Proof of Date of Birth submitted"

          Please help me sir,
          I have too need of pancard in my Bank.
          There is no transaction of money without it.
          So please help me,
          I am highly oblique to you.
          Thank you.
          Reply
          I appliyed for new pan card Acnowlegement no-[protected], my name is-KAOSAR SANFUI
          KINDLY URGENT USSED BY PAN NUMBER
          Reply
          Hi sir i applied pancard on october 27 whats is my application status..and i got acknowledgement no N.[protected] still i dint got pan number when i check is showing as..

          Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/46/47/48/49 where the application was
          Reply
          My PAN acknowledgment number is[protected] . I applied for PAN on 1st of January, 2017.

          My PAN status is still 'Your application is under process at TIN Facilitation Center.'

          I have applied for the PAN at applypanonline.com and paid amount online too.

          Also i am not getting any support from them

          From
          Abhay Khatariya
          Reply
          Hi Team,

          My PAN Data change status is showing same status from an long time.

          "Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department"

          Acknowledgment Number : [protected]

          Can you please let me how many more days it will take to process my application.

          Thank you.

          Aditya Vishwakarma.
          Reply
          I have applied for PAN last month but till now i have not received my PAN.May I know the status of my PAN and its ACKNOWLEDGEMENT NUMBER is [protected].
          Reply
          Hello! I am from Agra, Uttar Pradesh and I have applied for my pan card on[protected], and got my Acknowledgement number few days later.
          But it's now been more than 20 days and still, I have not gotten my pan card yet, also, whenever I try to check my pan card status on nsdl website, it always show "your application is in process at nsdl"
          Please help me
          Here is proof
          Reply
          I was applied for pan card 2019 in Tin facilitation center in PATHRI

          I just got a Acknowledgment No :[protected] and till today i didn't receive any update from the track status.

          and the status is saying that Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/[protected] where the application was submitted by you
          Reply
          Dear sir,

          I have applied for pan card in 20th july 2021 and my acknowledgement no is N-[protected].

          It still shows "Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/66282803/66282804/66282805 where the application was submitted by you"

          When I will receive my pan card?.
          Reply
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            A
            Artisoni
            from Noida, Uttar Pradesh
            Feb 14, 2017
            Resolved
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            Resolved

            Address: 204101

            I have applied for PAN Card and the same is dispatched with BLUE DART COURIER in Bill No:-[protected] with Pan card no;-BCPPV3875E, dated 28-Jan-2017 and the same is returned back undelivered. Kindly re-send the same by way of Postal Department and do needful. Thanking you,
            Arti verma
            [protected]
            Address- Arti Verma W/o Himanhsu verma, purani sabji mandi, peth, MENDU (HATHRAS), PIN - 204101
            Apr 2, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Mar 02, 2017
            NSDL e-Governance Infrastructure Customer Care's response             Dear Arti,

            This has reference to the query/complaint raised by you.

            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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              B
              bhupendra sikarwar
              from Lucknow, Uttar Pradesh
              Feb 14, 2017
              Resolved
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              Resolved

              Address: Karauli, Rajasthan, 322241

              Dear sir,

              I have applied for a lost PAN card through NSDL on1st february .my acknowledgement number for the application is[protected] .it's already been 13 days and it is still showing Your application is under process at TIN Facilitation Center. Kindly call[protected]/42541984/42541986 for further processing of your application.

              bhupendra sikarwar
              Apr 3, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Feb 16, 2017
              NSDL e-Governance Infrastructure Customer Care's response               Dear Bhupendra,

              This has reference to the query/grievance raised at “Consumer Forum”.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do."
              Verified Support
              Feb 16, 2017
              NSDL e-Governance Infrastructure Customer Care's response               Dear Bhupendra,

              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
              NSDL e-Governance Infrastructure Ltd.
              1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
              We thank you for being our valuable subscriber and giving us an opportunity to serve you better."
              Verified Support
              Mar 02, 2017
              NSDL e-Governance Infrastructure Customer Care's response               Dear Bhupendra,

              Your PAN application is processed by NSDL and forwarded to Income Tax Department for final verification. Your PAN Card will be dispatched to you shortly.
              View replies
              I am PRAN card holder. My Name : s.sakthivel, account no:[protected], my mobile no:[protected]. i am need a my user name and password. so pls mail me my user name and password.
              Reply
              NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
              Verified Support
              Dear S. Sakthivel,

              This has reference to the query/grievance raised by you.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do."
              I pin is not working, changing your i pin number
              Reply
              NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
              Verified Support
              Dear Dhirendra,

              This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
              NSDL e-Governance Infrastructure Ltd.
              1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
              We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                S
                Swetha Sree
                from Hyderabad, Telangana
                Feb 13, 2017
                Resolved
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                Address: Hyderabad, Andhra Pradesh, 500081

                My PAN acknowledgment number is [protected]. I applied for PAN on 23rd of January, 2017.

                My PAN status is still '
                Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.'

                I have applied for the PAN at Karvy centre, Madhapur and enclosed both aadhar card and matriculation certificate as proof of identity and proof of date of birth respectively.

                I was unable to connect to the aforementioned number as it always seems busy.
                Feb 16, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Feb 22, 2017
                NSDL e-Governance Infrastructure Customer Care's response                 Dear Swetha,

                Your PAN card has been dispatched on February 14, 2017 by Speed Post vide AWB no.EA[protected]IN
                View replies
                i applied pancard at[protected] ack no [protected] but till now it as been processing what you peoples r doing...
                Reply
                NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
                Verified Support
                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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                  J
                  Jayahingorani
                  from Mumbai, Maharashtra
                  Feb 15, 2017
                  Resolved
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                  Resolved

                  Address: 380060

                  Dear Sir,
                  Please Re-send my PAN Card which was delivered back to Pune.

                  Acknowledgment Number: N-[protected]

                  PAN Number: AAGCK3850K

                  Company Name: Keval Cotex Private Limited

                  Address: BLOCK C-509B, GANESH MEREDIAN, OPP. GUJARAT HIGH COURT, S.G.HIGHWAY, AHMEDABAD-380060, GUJARAT, INDIA

                  If this is not the correct gateway for re-dispatch of PAN kindly guide us to the procedure for receiving our PAN from Pune Centre.
                  Mar 30, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 25, 2017
                  NSDL e-Governance Infrastructure Customer Care's response                   This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                    N
                    Neethu Johnson
                    from Bengaluru, Karnataka
                    Feb 13, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra
                    Website: www.nsdl.com

                    Acknowlrdgement No: [protected]
                    Name: NEETHU JOHNSON

                    Dear Sir,

                    I have applied for pan card and sent supporting documents through speed post on 03/02/2017. While tracking in Indian Post it is showing as delivered to NSDL Pune on 06/02/2017 but still in NSDL tracking showing as didn't receive documents. I tried many times to customer care but couldn't speak. Please clarify regarding this.

                    Yours faithfully

                    Neethu
                    Mar 25, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 22, 2017
                    NSDL e-Governance Infrastructure Customer Care's response                     Dear Neethu,

                    We have received the documents with reference to your PAN application. Your application is under process with NSDL.
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                      A
                      Ankita_sharma88
                      from Delhi, Delhi
                      Feb 11, 2017
                      Resolved
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                      Website: Cra-nsdl.com

                      Hi... I created my pran no[protected] on 24 oct 2016. I am not able to access my account as i do not receive any ipin in the kit. The letter in the kit specifies the process to set up ipin but when i follow that even then it is not working.

                      Is there any alternate way to access my account or invest in npsaccount? Looking for a speedy response

                      Regards
                      Ankita
                      Mar 29, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 22, 2017
                      NSDL e-Governance Infrastructure Customer Care's response                       Dear Ankita,

                      This has reference to the query/grievance raised by you.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                      For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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                        S
                        salimsh11
                        from Mumbai, Maharashtra
                        Feb 10, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400017
                        Website: NSDL e-Governance Infrastructure

                        PAN CARD NOT RECEIVED OVER 1 MONTH
                        Acknowledgment Number : [protected]
                        Permanent Account Number (PAN) : CXAPS0893L
                        Name : SALIM HUSAIN SAYYED
                        Category : Individual
                        Status :
                        We have received the documents with reference to your application for 'New PAN Card or/and Changes or Correction in PAN Data'. Your application is under process with NSDL
                        PLZ REPLY ME .
                        Apr 1, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2017
                        NSDL e-Governance Infrastructure Customer Care's response                         Dear Salim, ,

                        This has reference to the query/complaint raised by you.

                        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                        View replies
                        My PRAN Number is[protected]. I didn't get my login details of NSDL yet. I need my statement. I haven't received any PRAN card as well. Please help me to login NSDL
                        Reply
                        NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
                        Verified Support
                        Dear Deepa,

                        This has reference to the query/grievance raised by you.

                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                        For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                        I have been trying to login for a while at nsdl shareholder's login but not able to do so.When I try to reset my password it shows pan and email id don't match with records even though they are the same registered with my broker.
                        I have also sent a mail to NSDL and even called them but there has been no response till date.
                        Reply
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                          M
                          Mymobile
                          from Pune, Maharashtra
                          Feb 10, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411027
                          Website: enps.nsdl.com/eNPS/InitialExistingUser.html

                          Sir/Madam,

                          I opened an Atal Pension Yojana (APY) through HDFC bank and contributing regularly. But I am unable to track my contributions. I have not received any document or statement regarding my APY contributions or regarding PRAN number also. Please resolve the issue as early as possible.

                          Name: VISHAL SHASHIKANT PALKAR

                          Thanking You,
                          Vishal Palkar
                          Mar 17, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2017
                          NSDL e-Governance Infrastructure Customer Care's response                           Dear Vishal,

                          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
                          NSDL e-Governance Infrastructure Ltd.
                          1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                          We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
                          View replies
                          Dear Customer,

                          I request you to visit the nearest HDFC Bank for assistance.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Reply
                          Always says number is busy. Clearly showing the performance of government transparency. Please do check and provide the working number

                          [protected]
                          +[protected]
                          Reply
                          NSDL e-Governance Infrastructure Customer Care's response, Mar 2, 2017
                          Verified Support
                          Dear Vinay,

                          Inconvenience caused is highly regretted. Kindly e-mail your Query/Complaint with ACK No./PAN to tin [email protected] or call on call on 020-27218080
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                            S
                            somamoni
                            from Kolkata, West Bengal
                            Feb 9, 2017
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra
                            Website: nsdl

                            I, Mamoni Dutta, send a new pan application online on 31 Jan, 2017 and send all required documents by speed post on[protected] which delivered on[protected] as per Indian speed post tracking ID - EW[protected]IN. But I don't get any confirmation from your side and my application status showing under process. Please check and confirm that my documents are received or not and please reply possible time for getting new pan.
                            Thanking you, with regards,
                            Mamoni DUTTA
                            PAN APPLICATION I'd - n-[protected]
                            Mar 20, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 16, 2017
                            NSDL e-Governance Infrastructure Customer Care's response                             Dear Somamoni,

                            This has reference to the query/complaint raised by you.

                            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                            View replies
                            Acknowledgment Number : N-[protected] Name : HARPREET KAUR Category : Individual Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. why nsdl shows my appliction status pending??
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                              A
                              amisha503
                              from Asarganj, Bihar
                              Feb 9, 2017
                              Resolved
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                              Resolved

                              Address: Gopalganj, Bihar, 841428
                              Website: www.consumercomplaints.in

                              Acknowledgment no = N-[protected]
                              Date of dispatched = 23/04/2014
                              Expected to be delivered = 03/05/2014
                              Permanent Acc. No. = BZNPD6506K
                              My pan card had dispatched but I didn't get yet...plz do something it's really urgent.i really want this otherwise my all official work will be pending in future...just make it out clearly and help me to get it out from this problem...
                              Mar 30, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 16, 2017
                              NSDL e-Governance Infrastructure Customer Care's response                               Dear Amisha,
                              Your PAN card has been dispatched on 23-Apr-2014 by Registered/Speed Post** vide airway bill no. EM[protected]IN, at the address for communication. Kindly re-apply for "Request for New PAN Card or / and Changes or Correction in PAN Data Form"
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                                M
                                m.lova kumar
                                from Vijayawada, Andhra Pradesh
                                Feb 9, 2017
                                Resolved
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                                Resolved

                                Address: East Godavari, Andhra Pradesh, 533102
                                Website: Google

                                Sir,
                                I am MUSINI SURYA PRAKASA RAO, RETIRE POSTNAN IN RAJAHMUNDRY. ANDHRA PRADESH, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail [protected]@gmail.com.
                                My register mobile number [protected].
                                Thanking You,

                                Yours Faithfully,
                                Musini surya PRAKASA rao
                                PRAN Card No.[protected]
                                e-mail Id- [protected]@gmail.com.
                                Mobile:-[protected]
                                Mar 20, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 14, 2017
                                NSDL e-Governance Infrastructure Customer Care's response                                 Dear Musini,

                                This has reference to the query/grievance raised by you.

                                We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                                Verified Support
                                Feb 16, 2017
                                NSDL e-Governance Infrastructure Customer Care's response                                 Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                                View replies
                                Dear, sir ...my pancard is not dispatched at nsdl department... Too many time are hold this...then plzzz dispatch my pancard ...my correction of DoB at pancard...
                                Reply
                                NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2017
                                Verified Support
                                Dear Vijay,

                                Your PAN card has been dispatched on 19-Feb-2017 by Speed Post vide airway bill no. EA553598672IN.
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                                  C
                                  Chirag Jagani
                                  from Mumbai, Maharashtra
                                  Feb 8, 2017
                                  Resolved
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                                  Resolved

                                  Address: 400019

                                  Despite more than 30 days having been passed from date of PAN application (Ack No. [protected]) they haven't processed it. Also, the call centre of TIN-NSDL is filled up with all useless people who don't have any update as they they are trained to give specific answers like pls wait for 48 hours and stuff like that. they have no sense o[censored]nderstanding for applicant's urgency...
                                  Mar 20, 2017
                                  Complaint marked as Resolved 
                                  Feb 08, 2017
                                  Updated by Chirag Jagani                                   TAN Application - ack. No. [protected] dated : 24/10/2016 is pending despite sending all documents asked for multiple times. There is no update on website as well. Useless people at call centre. No sense o[censored]rgency for applicants application. Hopeless call centre. Despite travelling to pune from mumbai and getting assurance from TIN-NSDL that the appl will be processed, no movement is visible. Why dont you guys shut shop?
                                  Verified Support
                                  Feb 16, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response                                   Dear Chirag,

                                  Your latest documents for PAN application is received on February 7, 2017 and your application is forwarded to final verification. Your application will be processed and PAN Card dispatched to you shortly.
                                  Verified Support
                                  Feb 16, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response                                   Dear Chirag,
                                  Your TAN application vide Acknowledegment Number [protected] is marked for discrepancy as there is a requirement of TAN Allotment Letter (TAN Proof). Kindly submit the same mentioning TAN Ack Number to earliest resolution of your application.
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                                    M
                                    mahisarath
                                    from Kavali, Andhra Pradesh
                                    Feb 7, 2017
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                                    Address: 524343

                                    I had applied with NSDL online for a change in my PAN details. The acknowledgement no for my online application is N-[protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee my typing is PATAN RAHAMUTULLA IS WRONG NAME IS CORRECT NAME IS PATAN RAMTHULLA IS ANOTHER APPLICATON APPLY IS MY AMOUNT REFUND
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                      G
                                      Guna Sagar
                                      from Hyderabad, Telangana
                                      Feb 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Srikakulam, Andhra Pradesh, 532001
                                      Website: arjigunasagar666

                                      Dear Sir/Madam

                                      I had applied for new PANCARD dated on 31st December 2016 and my acknowledgment number N_[protected] but after long time I have not received my PANCARD nor my pan is allotted ..
                                      Everytime when I check the status online the application shows this message "Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."
                                      NONE of the above numbers are reachable.
                                      I also sent e-mail to NSDL regarding the same dated on 31_12_2016 but still not received any reply,

                                      So my humble request to you kindly do the needful.

                                      Regard
                                      Arji gunasagar
                                      Phno.[protected]
                                      Mar 20, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 15, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response                                       Dear Guna Sagar,

                                      Your PAN card has been dispatched on 7-FEB-2017 by Blue dart vide AWB no. [protected] .
                                      View replies
                                      Dear Sir/Madam

                                      I had name correction PANCARD online thru KYC dated on 28.2.2017 and my acknowledgment number N_[protected] but after long time I have not received my PANCARD nor my pan is allotted ..
                                      Everytime when I check the status online the application shows this message "Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."
                                      NONE of the above numbers are reachable.
                                      I also sent e-mail to NSDL but not any response my mail.
                                      So my humble request to you kindly do the needful.

                                      Regard
                                      AMANPREET SINGH
                                      M.[protected]
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                                        J
                                        Jaya Dudani
                                        from Mumbai, Maharashtra
                                        Feb 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400052

                                        Sir,
                                        I am Jaya Dudani, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@yahoo.com. ALso when I clicked on forgot password and tried entering it said "invalid details"

                                        Thanking You,

                                        - Jaya
                                        Mar 17, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 14, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response                                         Dear Jaya,

                                        This has reference to the query/grievance raised at “Consumer Forum”.

                                        We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                        For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do."
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