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NSDL e-Governance Infrastructure

[Resolved]  Nsdl E-Governance Infrastructure — Refund of money

Address:Pune, Maharashtra, 700119
Website:Onlineservices.nsdl.com

Sir/madam,

I had applied for pan reprint with token number:[protected] on 08.06.2017.

I had successfully made the paymant of rs 116.20 online through my debit card, but even though the money was deducted from the bank a/c but my payment was shown as cancelled on your portal.

Please do the needful to refund my money asap.

Details of payment:
1. Token number=[protected]
2. Name of applicant=rahul goswami
3. Father's name=ratan lal goswami
4. Dob of applicant=25.05.1989
5. Address=75 ap devi road, mb hata lane, titagarh, kolkata-700119
6. Contact number:[protected]/[protected]

Sir/madam i have attached the bank statement screenshot and the nsdl payment decline confirmation page screenshot details with this mail.

Please refund the money as soon as possible.

Regards,
Rahul goswami
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Jul 23, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jun 13, 2017
Updated by gosbhai Please help
Verified Support
Jun 20, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days.
Jun 29, 2017
Updated by gosbhai Sir/Madam

It has been more than 7 days since your reply and more than 14 days since I have paid the PAN fee.

I have not received any refund yet.

Please reply.
Jul 08, 2017
Updated by gosbhai Somebody please reply regarding my ongoing issue.
Jul 23, 2017
Updated by gosbhai Thanks to Consumer Complaints and NSDL.
I have received my refund on 21.07.17

Thanks a lot.
Complaint comments 
3 Comments

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Comments

Debit card no[protected]
Farooq ahamed
Reply
Acknowledgment Number : [protected]
Name : VINOD KUMAR
Category : Individual
Status :
Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.
Reply
Sbi e- payment says your pran no invalid
Pran no is[protected]
Reply

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